Hakone Airu

Ryokans
9.0
/10
Exceptional
564 reviews

What Guests Say About Their Stay

monika

10.0
/ 10
Great place to stay in Hakone with private Onsen. Excellent location, breakfast and great staff.

Marjorie

10.0
/ 10
Spotless room! Loved our in room onsen. Dinner and breakfast in our private dining room were fantastic. The staff was friendly and helpful!

Philip

10.0
/ 10
Service was excellent at every step. The property is beautiful and the private bath on the balcony is a real plus.
In the Area
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499-1 Yumoto, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0311

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Hakone Airu is located in area / city Hakone-machi.
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What's around Hakone Airu

499-1 Yumoto, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0311
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Location


Hakone Airu is located in area / city Hakone-machi.

About Hakone Airu

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Hakone Airu exclusively for you.

Hakone Airu is a ryokan with great comfort and excellent service according to most ryokan's guests.

Enjoy luxurious treats and incomparable experience by staying at Hakone Airu.

All facilities in Hakone Airu

Others Hakone Airu
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Kaiseki meal
  • Tea service
  • Breakfast

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Front desk
  • Concierge

Transportation

  • Area shuttle with surcharge
  • Access to bus station (surcharge)
  • Valet parking

General

  • Parking
  • Smoking area
  • Terrace

Things to Do

  • Shops
  • Spa

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hakone Airu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out fee: JPY 3300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees may apply to children for items such as meals.

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance. Meals are not included for children ages 2 and younger booked in breakfast, dinner, and half board rates.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:30 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Airu
15
Number of floors in Hakone Airu
4
Another facilities in Hakone Airu
Others, Safety deposit box, Coffee shop, Bar, Kaiseki meal

Frequently asked question in Hakone Airu

What are available facilities at Hakone Airu?
There are top facilites at Hakone Airu such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Airu?
The standard check-in time at Hakone Airu is starting from 15:00 - 18:30 while the latest check-out time is at Before 10:00
Does Hakone Airu provide breakfast?
Yes, Hakone Airu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Airu
Hakone Airu has a 4.0-star rating.
How many floors does Hakone Airu have?
Hakone Airu has 4.
See All

More Reviews from Other Guests in Hakone Airu

9.0
Exceptional
From 564 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hakone Airu

Number of reviews per page
20
40
Top reviews
Jodie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hot tub was great, although i expected hot spring water it was not
monika
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay in Hakone with private Onsen. Excellent location, breakfast and great staff.
Marjorie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spotless room! Loved our in room onsen. Dinner and breakfast in our private dining room were fantastic. The staff was friendly and helpful!
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service was excellent at every step. The property is beautiful and the private bath on the balcony is a real plus.
Cameron
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was super nice.
Cliff
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room is clean. Service was excellent
Calvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed the cleanliness of the property, private onsen, delicious food, friendly staff, in-room massage, and overall ambience. The bad thing was the private dining was as private as we had hoped. There was a demising wall between couples but the European couple from France lacked awareness and their voices could be heard throughout all of the private dining areas.
Read More
Carolyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful view of the mountains from the private onsen tub on the balcony of the room.
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We truly enjoyed our stay here. The service was top notch. Food was amazing and the in room onsen was amazing as well. Very private and quiet area. Walkable distance to the train station with lots of convenient stores around the area.
MISS
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was amazing . The toiletries such as shampoo and shower gel smelt amazing . Dinner and breakfast were very tasty
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, spacious, has an amazing onsen bath for yourself. The breakfast and dinner sets were amazing as well. Staff are helpful and friendly. The area to get here can be a bit tricky so make sure to use the shuttle from the station to get here, walking back isn't as bad as you're going downhill. Overall, my wife and I loved it and hope to be back soon.
Read More
Angela
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The place is beautiful and the staff is excellent!
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall just an extraordinary experience and a great break from the hustle and bustle of the city prefectures.
Ioana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a great stay at Hakone Airu, but I want to highlight that the staff is incredible and they do anything in their power for people to feel welcome. I had forgotten something at the hotel and they shipped it to my next location in Tokyo immediately - really appreciate their promptitudine!
Rodney
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff service and accomodations were excellent.
Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everyone is so nice here. The place is beautiful and I highly recommend. Very clean and comfortable. The dinner was AMAZING! Also, one thing I really love is the private onsen is a good size in your room. It allows for you and your significant other to relax together. If I were to go to Hakone again, I’d for sure consider staying here again! Thank you everyone!
Read More
Yoo
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was perfect and I felt Iike in heaven in my room with Private onsen.
Hongyu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was spotless, the linen was comfy and smelled fresh. The stuff was super polite. We enjoyed the in-suite onsen very much, also impressed by the artistically presented delicious half board meal and the breakfast.
Patryk
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was an amazing stay and if you're planning on getting the ryokan experience with a little luxury I highly recommend
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a wonderful experience.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hakone Airu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 564 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Airu

Number of reviews per page
20
40
Top reviews
Jodie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hot tub was great, although i expected hot spring water it was not
monika
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay in Hakone with private Onsen. Excellent location, breakfast and great staff.
Marjorie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spotless room! Loved our in room onsen. Dinner and breakfast in our private dining room were fantastic. The staff was friendly and helpful!
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service was excellent at every step. The property is beautiful and the private bath on the balcony is a real plus.
Cameron
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was super nice.
Cliff
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room is clean. Service was excellent
Calvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed the cleanliness of the property, private onsen, delicious food, friendly staff, in-room massage, and overall ambience. The bad thing was the private dining was as private as we had hoped. There was a demising wall between couples but the European couple from France lacked awareness and their voices could be heard throughout all of the private dining areas.
Read More
Carolyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful view of the mountains from the private onsen tub on the balcony of the room.
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We truly enjoyed our stay here. The service was top notch. Food was amazing and the in room onsen was amazing as well. Very private and quiet area. Walkable distance to the train station with lots of convenient stores around the area.
MISS
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was amazing . The toiletries such as shampoo and shower gel smelt amazing . Dinner and breakfast were very tasty
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, spacious, has an amazing onsen bath for yourself. The breakfast and dinner sets were amazing as well. Staff are helpful and friendly. The area to get here can be a bit tricky so make sure to use the shuttle from the station to get here, walking back isn't as bad as you're going downhill. Overall, my wife and I loved it and hope to be back soon.
Read More
Angela
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The place is beautiful and the staff is excellent!
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall just an extraordinary experience and a great break from the hustle and bustle of the city prefectures.
Ioana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a great stay at Hakone Airu, but I want to highlight that the staff is incredible and they do anything in their power for people to feel welcome. I had forgotten something at the hotel and they shipped it to my next location in Tokyo immediately - really appreciate their promptitudine!
Rodney
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff service and accomodations were excellent.
Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everyone is so nice here. The place is beautiful and I highly recommend. Very clean and comfortable. The dinner was AMAZING! Also, one thing I really love is the private onsen is a good size in your room. It allows for you and your significant other to relax together. If I were to go to Hakone again, I’d for sure consider staying here again! Thank you everyone!
Read More
Yoo
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was perfect and I felt Iike in heaven in my room with Private onsen.
Hongyu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was spotless, the linen was comfy and smelled fresh. The stuff was super polite. We enjoyed the in-suite onsen very much, also impressed by the artistically presented delicious half board meal and the breakfast.
Patryk
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was an amazing stay and if you're planning on getting the ryokan experience with a little luxury I highly recommend
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a wonderful experience.
Number of reviews per page
20
40