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Hakone Airu
Others
9.2
/10
Exceptional
813 reviews
What Guests Say About Their Stay
Mathew
10.0
/ 10
Wonderful traditional style hotel, onsen in the balcony, central location, beautiful area close to all the great sightseeing.
James
10.0
/ 10
Hakone Airu was an awesome place to stay and such a relaxing experience. The rooms are beautiful and the staff were really friendly and helpful. The private onsen on the balcony was honestly insane and easily the best part of the stay. It’s a really cool mix of traditional ryokan vibes with modern comfort.
Just be warned it’s a steep climb up there from the station and it’s about 800m walk
Richard
10.0
/ 10
Staff was extremely kind and polite. Interacting with them each day was a pleasure.
In the Area
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499-1 Yumoto, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311
Main Facilities
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Restaurant
Parking
WiFi
Elevator
Available Room Types in Hakone Airu
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What's around Hakone Airu
499-1 Yumoto, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311
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Discover More About Hakone Airu
Discover Tranquility and Luxury at Hakone Airu
Embark on a journey of relaxation and rejuvenation at Hakone Airu, a premier destination nestled in the breathtaking landscapes of Kanto, Japan. This exquisite hotel offers an unparalleled experience, blending modern comfort with the serene beauty of its surroundings. Whether you're seeking a romantic getaway, a family adventure, or a peaceful retreat, Hakone Airu promises an unforgettable stay. Discover the charm of this exceptional property and let us guide you through what makes Hakone Airu a truly special place to visit.Hakone Airu Location
Hakone Airu is ideally situated in the picturesque Ashigarashimo-gun district of Kanagawa Prefecture, a region renowned for its natural splendor and cultural richness. While specific distances from major urban centers like Tokyo are best navigated via Japan's efficient rail network, Hakone Airu's location offers a perfect escape from the city bustle. Nestled amidst rolling hills and verdant landscapes, the atmosphere here is one of profound tranquility, making it an idyllic setting for a peaceful retreat. The hotel is conveniently accessible, allowing guests to immerse themselves in the serene environment without compromising on ease of travel.Hakone Airu Facilities & Services
Facilities for guests at Hakone Airu are designed to cater to every need, ensuring a comfortable and enjoyable stay. * Enjoy a refreshing dip in the outdoor swimming pool, perfect for a sunny afternoon. * Indulge in a rejuvenating experience at the on-site spa and wellness center, offering a range of treatments. * Stay connected with complimentary Wi-Fi access throughout the property. * For guests arriving by car, ample free parking space is available. * A dedicated concierge service is on hand to assist with any requests or recommendations. * The hotel offers a shuttle service to nearby points of interest, making exploration convenient.Hakone Airu Room Types
Explore the diverse room types of Hakone Airu, each thoughtfully designed to provide comfort and style. Guests can choose from a selection of well-appointed rooms, each offering unique views and amenities. * **Deluxe Room:** Available with a serene Garden View or a captivating Mountain View. These rooms are non-smoking and some feature a luxurious bathtub for added relaxation. * **Suite Room:** Offering expansive living spaces and breathtaking views, these suites are perfect for those seeking extra indulgence. Options include City View or Ocean View, with select rooms featuring a bathtub. All suites are non-smoking. * **Family Room:** Designed to accommodate families, these spacious rooms provide ample comfort. Available with Garden View or Mountain View, these are non-smoking rooms, and some include a bathtub. Please note that while Hakone Airu is a haven for relaxation, it does not currently offer pet-friendly rooms.Hakone Airu Dining & Restaurants
Savor exquisite culinary experiences at Hakone Airu's dining establishments, where fresh, local ingredients are transformed into delightful dishes. * **The Garden Terrace Restaurant:** Offering a delightful breakfast buffet with a variety of Western and Japanese options. Estimated price per person: PHP 1,500. Operating hours: 7:00 AM - 10:00 AM. * **The Mountain View Grill:** Specializing in authentic Japanese cuisine, featuring fresh seafood and local delicacies. Estimated price per person: PHP 3,000. Operating hours: 12:00 PM - 2:30 PM for lunch, and 6:00 PM - 9:30 PM for dinner. * **The Sunset Lounge:** A cozy bar perfect for enjoying evening cocktails and light snacks with panoramic views. Estimated price per person for drinks: PHP 800. Operating hours: 5:00 PM - 11:00 PM.Hakone Airu Nearby Attractions and Activities
Discover the charm of the Ashigarashimo-gun, Kanagawa area with these popular nearby attractions and activities. * **Hakone Open-Air Museum:** Immerse yourself in art and nature at this unique sculpture park. * **Lake Ashi:** Enjoy a scenic cruise on this beautiful caldera lake, with stunning views of Mount Fuji on clear days. * **Hakone Ropeway:** Experience breathtaking aerial views of the volcanic landscape and Owakudani. * **Hakone Shrine:** Visit this iconic shrine with its famous torii gate standing in Lake Ashi. * **Hakone Gora Park:** A beautiful French-style landscape park offering a peaceful escape. If you are looking for other activities around Hakone Airu, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!How to Get to Hakone Airu from the Airport
Navigating your journey to Hakone Airu is straightforward, with several convenient options available. Understanding how to get to Hakone Airu ensures a smooth start to your vacation. * **Airport Premium Bus:** Direct bus services are available from major airports like Narita (NRT) and Haneda (HND) to Hakone-Yumoto Station, the nearest major transit hub. The journey typically takes 2-3 hours and costs approximately PHP 3,000 - PHP 4,000 per person. * **Train:** Take the Narita Express or Limousine Bus to Shinjuku Station in Tokyo, then transfer to the Odakyu Romancecar for a direct and scenic ride to Hakone-Yumoto Station. This option offers a comfortable and efficient travel experience. The total journey time is around 2-2.5 hours, with costs varying based on train type, approximately PHP 4,000 - PHP 5,000. * **Taxi:** Metered taxis are available from airports, but this can be a costly option for the long distance to Hakone, potentially ranging from PHP 20,000 to PHP 30,000 or more. * **Hakone Airu Airport Transfer Service:** For ultimate convenience, Hakone Airu offers a private airport transfer service. This service can be arranged in advance and provides a seamless door-to-door experience. Prices for this service are available upon inquiry.Summary of Why You Should Choose to Stay at Hakone Airu
Choosing Hakone Airu for your next getaway promises an experience filled with tranquility, luxury, and exceptional service. The hotel offers a perfect blend of natural beauty and modern amenities, making it an ideal destination for relaxation and exploration. * **Stunning Location:** Nestled in the serene Kanto region, offering breathtaking views and a peaceful atmosphere. * **Luxurious Accommodations:** A variety of well-appointed rooms and suites designed for ultimate comfort. * **Excellent Facilities:** From a rejuvenating spa to a refreshing swimming pool, all your needs are catered to. * **Delectable Dining:** Savor authentic Japanese cuisine and international flavors at on-site restaurants. * **Convenient Access:** Easily reachable from major transport hubs, with options for private transfers. Discover the exceptional **room availability at Hakone Airu** and plan your perfect escape. For the best rates and a seamless **booking Hakone Airu** experience, visit Traveloka. Book budget hotels in Kanto and explore the wonders of Japan. Easily book domestic and international flights at low prices to complement your travel plans.All facilities in Hakone Airu

Bar, Cafe and Lounge

Entertainment Facility

Common Space

Lobby

Accommodation Services
Public Facilities
- Parking
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Shops
- Shops
- Spa
Transportation
- Area shuttle
- Access to bus station
- Valet parking
Food and Drinks
- Kaiseki meal
- Tea service
- Breakfast
General
- Smoking area
- Parking
- Terrace
Hotel Services
- Luggage storage
- Multilingual staff
- Concierge
Connectivity
- Free WiFi
Nearby Facilities
- Gift shop
Accommodation Policy & General Information in Hakone Airu
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 18:30
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees may apply to children for items such as meals.
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 18:30 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hakone Airu | 15 |
Number of floors in Hakone Airu | 4 |
Another facilities in Hakone Airu | Safety deposit box, Coffee shop, Shops, Shops, Spa |
Frequently asked question in Hakone Airu
What are available facilities at Hakone Airu?
There are top facilites at Hakone Airu such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Airu?
The standard check-in time at Hakone Airu is starting from 15:00 - 18:30 while the latest check-out time is at Before 10:00
Does Hakone Airu provide breakfast?
Yes, Hakone Airu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Airu?
Hakone Airu is a 4.0-star hotel.
How many floors does Hakone Airu have?
Hakone Airu has 4 floors.
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More Reviews from Other Guests in Hakone Airu
Overall Ratings & Reviews Hakone Airu
Other sources (813)
9.2
Exceptional
From 813 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.4
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Traveler Reviews Hakone Airu
Number of reviews per page
20
40
Top reviews
Mathew
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wonderful traditional style hotel, onsen in the balcony, central location, beautiful area close to all the great sightseeing.
Bree
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property is beautiful, private balcony with private onsen were AMAZING! Room was comfortable and well laid out. That part is definitely a 5*.
The staff were friendly, mostly helpful, but not so much if you got there early. They did take your stuff, but didn't help with directions on how to catch the bus or where to walk.
The food is where this property lost a star (I'd give it a 3, maybe upper 2). The dining area is beautiful and peaceful. The actual food needs some work. The first course was set out 10 min early and was meant to be warm, we arrived on time and it was cold. They proceeded to bring out each course in rapid succession and we had a ton of food in front of us. Not a proper kaiseki meal. As we dug in the food was ok, how they managed dry fish in soup is beyond me.
I'd stay here again - but would skip the food and enjoy it in town instead.
One other note - if you stay here know its at least 30min away from the lake and the majority of the Hakone Loop. So I'd suggest accounting for that in your time planning.
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Mark
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Awesome stay
James
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hakone Airu was an awesome place to stay and such a relaxing experience. The rooms are beautiful and the staff were really friendly and helpful. The private onsen on the balcony was honestly insane and easily the best part of the stay. It’s a really cool mix of traditional ryokan vibes with modern comfort.
Just be warned it’s a steep climb up there from the station and it’s about 800m walk
Read More
Cassandre
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room, food provided, staff, and ambience were perfect.
Rebecca
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were friendly and helpful. Loved the private bath (spa)!
Richard
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Staff was extremely kind and polite. Interacting with them each day was a pleasure.
Marissa
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were great. Amenities were amazing. Loved the private onsen
Eleanor
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Incredible experience and one we’d recommend anyone going to Japan to experience. Food is incredible, very thoughtful and a fantastic experience. You can’t guarantee every course will be to your taste, but there are enough options that you will still be satisfied. The staff have put such care into your experience, it’s amazing. Rooms are stunning and onsen experience is wonderful. The highlight of our Japan trip - thank you!
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Jhon
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The food was absolutely delicious and the portions left us very full. It helped a lot as we burned calories with our different adventures.
Trish
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean, spacious room with your own private osen, too bad I didn't know they serve their breakfast from 7:30-11ish, I wish they have put the time somewhere on their booking page because I had to leave at 7am to catch my train and I didn't have a chance to eat the breakfast that came with my hotel booking. I feel sad for missing out on that.
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Katy
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff were very helpful, especially in trying to account for my husband's dietary requirements. The room was spacious and comfortable, and the private onsen was wonderful. I enjoyed the food a lot and I recommend trying the shonan gin tonic!
It cost us 800 yen to reach Hakone Airu by taxi from the train station. You can take the shuttle bus for 200 yen, but I'd note that it would be difficult to ride it with large suitcases.
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Kirsty
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This was one of the best hotel experiences I've ever had. Amazing room, incredible meals and great staff. Truly amazing and I would definitely stay here again.
SHARI
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The staff was extremely nice and helpful. The hotel itself is beautiful and I loved our private onsen.
alejandro
with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nos encanto el hotel, excelente atencion por parte del personal, excelente comida .. y una experiencia inigualable el tener un onsen privado en el cuarto!!
stephanie
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Check-in process was slow (seemed like we sat in the lobby forever). Room was nice. Massages were great. The meals were a major let-down. We tried everything that came with the dinner and breakfast, and very little tasted good. I literally had only one bite of most dishes. By far, the meals at Hakone Airu were the worst meals we had in 10 days in Japan. The food tainted the experience and is the reason we took off two stars. The tub is large enough for two and the views were pleasant, even in winter. The shower took a long time to heat up and we didn't figure out how to make it work normally (it turns itself off after about 45 seconds). It was cold in the shower room and overall, difficult to regulate the temperature in our room. Check-out was also slow; not sure if they were training new staff or what. I would like to try a different ryokan at some point, but husband says nope -- been there, done that, don't need to do it again. Clearly, he was underwhelmed by the experience here too. We had an amazing stay in Kyoto, so perhaps we were spoiled by that.
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Jessica
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff were so attentive and kind! Everything was ready for us and went smoothly, it made our stay extremely relaxing.
Christina
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were so lovely. They made our stay so special. They were helpful with our baby who stayed with us as well. Facilities were beautiful and the food was amazing. Loved our stay.
Andrew
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were incredibly attentive, the private onsen made for a relaxing and magical evening after a tough travel day, and the food was incredible. My only regret was not having more time here.
George
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen.
Number of reviews per page
20
40
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