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Hakone Kowakien
Hotels
8.9
/10
Exceptional
142 reviews
What Guests Say About Their Stay
Kim
10.0
/ 10
It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
marie
10.0
/ 10
Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
Kathy
10.0
/ 10
Both the variety and quality of the breakfast and dinner menus were great.
Bathing suit onsen area was different (i'm not sure i'm a fan of the different colours of water) but really enjoyed the traditional onsen at Yunesun. Many outdoor areas meant that none were crowded. The water temp did feel a littl bit cool compared to the private onsen at the hotel. Beautiful hotel in a beautiful setting.
Unfortunately is was raining during our stay. It would have been nice to have a shuttle from the hotel to Yunesun to avoid walking in the rain as it is a rather steep walk.
In the Area
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1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Available Room Types in Hakone Kowakien
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What's around Hakone Kowakien
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
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Discover More About Hakone Kowakien
General
Near Hakone Kowakien Yunessun
Location
With a stay at Hakone Kowakien in Hakone (Ninohira), you'll be a 4-minute walk from Hakone Kowakien Yunessun and 14 minutes by foot from Hakone Open Air Museum. This hotel is 5.1 mi (8.3 km) from Lake Ashi and 11.8 mi (18.9 km) from Gotemba Premium Outlets.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Okada Museum of Art - 0.2 km / 0.1 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.1 km / 0.7 mi
Hakone Gora Park - 1.7 km / 1 mi
Hakone Museum of Art - 2 km / 1.2 mi
Hakone Meissen Antique Museum - 2.4 km / 1.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.6 km / 1.6 mi
Sengokuhara Onsen - 2.6 km / 1.6 mi
Ōwakudani - 3.1 km / 1.9 mi
Pola Museum of Art - 4.3 km / 2.7 mi
Buddhist Stoneworks at Motohakone - 5.2 km / 3.2 mi
Sengokuhara Susuki Prairie - 6.1 km / 3.8 mi
Hakone Venetian Glass Museum - 6.2 km / 3.9 mi
Hakone Hot Springs - 6.3 km / 3.9 mi
The nearest airports are:
Haneda Airport (HND) - 99.3 km / 61.7 mi
Narita Intl. Airport (NRT) - 165.9 km / 103.1 mi
Renovations
The property will be renovating from October 6 2025 to June 30 2027 (completion date subject to change). The following areas are affected:
- Exterior
- Select guestrooms
Facilities
Take advantage of recreational opportunities offered, including hot springs, a lazy river, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Business Facilities
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
Grab a bite to eat at the フォンテンブロー, a restaurant where you can take in the garden view, or stay in and take advantage of room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 150 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
All facilities in Hakone Kowakien
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Things to Do
- Shops
- Garden
- Outdoor pool
- Spa
- Sauna
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
General
- Parking
- Lazy river
- Terrace
Transportation
- Limited parking
- Storage
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Game room
Accommodation Policy & General Information in Hakone Kowakien
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- The seasonal pool will be open from July 12 to August 31.
- Pool access available from 9:00 AM to 5:00 PM.
- Hot springs access available from 5:00 AM to midnight.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 10:00
- Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Essential workers only - NO, No elevators
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hakone Kowakien | 150 |
Number of floors in Hakone Kowakien | 6 |
Another facilities in Hakone Kowakien | Shops, Garden, Outdoor pool, Spa, Sauna |
Frequently asked questions about Hakone Kowakien
What are available facilities at Hakone Kowakien?
There are top facilites at Hakone Kowakien such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien?
The standard check-in time at Hakone Kowakien is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hakone Kowakien provide breakfast?
Yes, Hakone Kowakien provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Kowakien?
Hakone Kowakien has a 4.0-star rating.
How many floors does Hakone Kowakien have?
Hakone Kowakien has 6.
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Hakone Kowakien reviews and ratings
Overall Ratings & Reviews Hakone Kowakien
Traveloka (5)
Other sources (137)
9.0
Exceptional
From 137 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.0
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Traveller Reviews Hakone Kowakien
Number of reviews per page
20
40
Top reviews
Joni A
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel is a newer property with nice aesthetics. We stayed in a room with 2 double beds meant to fit 2 adults and 2 children (ages 10 and 12). Even by our British standards it was small. The dining was all buffet - breakfast and dinner. I thinks fairly hard to eat too healthy. The soft serve ice cream and bags of French fries were on offer at both meals. Kids loved it but it was a nightmare to police.
The public onsen is completely fine to take children in with you. You are going in stark naked, though - so it’s perhaps not for everyone.
The tunnels in across the street is “wacky” as described by our 10 year old - being polite. Frankly it was gross. I’ve never smelt a pool that was so disgusting - beyond strong chlorine. The chemicals felt like they were there to kill all the wee from the volume of children in the baths.
Best bit was the “pyjamas” which we all wore to dinner every night after our onsen on the roof.we also enjoyed the balcony off of reception where you can get a coffee or juice and relax.
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Anh
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The staff were friendly and professional. Our room was spacious and had the hotel toiletries. Their check in was a self ticketing system to their kiosk. The private onsen did not have a hot sauna.
Po Wa Cally
with Partner
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Excellent
Kim
with Partner
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
Jennifer
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Great hotel in an awesome location! Loved the onsens.
marie
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
Kathy
with Partner
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Both the variety and quality of the breakfast and dinner menus were great.
Bathing suit onsen area was different (i'm not sure i'm a fan of the different colours of water) but really enjoyed the traditional onsen at Yunesun. Many outdoor areas meant that none were crowded. The water temp did feel a littl bit cool compared to the private onsen at the hotel. Beautiful hotel in a beautiful setting.
Unfortunately is was raining during our stay. It would have been nice to have a shuttle from the hotel to Yunesun to avoid walking in the rain as it is a rather steep walk.
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Mikhail
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Beautiful property and great staff.
Agata
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Convenient location as just across the road from hot springs. The most amazing buffet breakfast and dinner we have seen. Clean rooms, friendly staff. Would definitely return.
Christina
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Rooms were clean and the front desk staff was friendly. Dining was very disappointing, wasn't expecting kaiseki but tastes worse than local buffet place. Hot springs bath onsite was small, outdoor bath had limited mountain view. It was nice to get complimemtary access to another onsen a block away with multiple pools. Overall, okay but not a 5-star hotel.
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Maribel
with Partner
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
It was great but dinner was fully booked.
Susan
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful property with friendly staff
John
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We appreciated having breakfast and evening meal as part of our stay. Bus stop directly outside main entrance made commute to other locations easier especially when combined with Hakone free pass. The hotel has a shuttle bus which provides transport to Gora Railway station and the Cable car. We enjoyed walking to the Hakone Open-air Museum even though it was uphill on the return to the hotel.
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David
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The property was great. The “waterpark” was a bit odd—but in a very quirky and interesting way.
Pritesh
Leisure
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Check-in is strictly at 3pm — not a minute earlier — and staff were unhelpful throughout. It honestly felt like dealing with machines, not humans. The property caters almost entirely to Japanese guests, with little effort made for others. All announcements, including check-in and dinner calls, were made only in Japanese, leaving non-Japanese speaking guests confused.
The self check-in/check-out kiosks are not user-friendly, and staff showed no willingness to assist. For dinner, it wasn’t even a proper reservation system — I was told to physically go upstairs, ask for approval from someone at a desk, and then return, instead of staff handling it directly. Very inconvenient and unnecessary.
Overall, the service was cold, unwelcoming, and not up to international standards. Not recommended unless service improves dramatically.
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Wai Man
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The buffet dinner is amazing and the free ticket to hot spring Morinoyu is a value-added experience in our trip. My family enjoy the stay.
Junchao
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
good resort
Nisha
with Partner
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The hotel was very nice but we informed them that we were vegan. They said they couldn’t do any thing for us. They were very unhelpful with the food situation. Breakfast was very poor.
david
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The restaurant needs help - food is not great.
The Onsen is very nice
Sharon
with Partner
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Hotel is new & beautiful. Compound is lovely with a garden to walk. Breakfast & dinner offers a good spread with free flow of wine & beer. We stayed for 3 nights, would help if they could change some of the dishes daily. Can get boring eating the same spread over 3 days. Room was compact but comfortable. No bathtub. Will pick a bigger room next time. Location is great. Local bus stop right in front of hotel. Very convenient. Do note that u may not be allowed to board if your luggage is big & bulky. Seek help from the hotel’s free shuttle service instead.
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Number of reviews per page
20
40
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