Hakone Kowakien

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8.9
/10
Exceptional
289 reviews

What Guests Say About Their Stay

Tanner

10.0
/ 10
A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.

Cathy

10.0
/ 10
Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise.

Tanya

10.0
/ 10
Wonderful clean rooms, great dinner and breakfast Buffett! We all enjoyed a relaxing evening at the Yunessun
In the Area
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1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hakone Kowakien is a hotel is located at Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien

1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Hakone Kowakien Rates per Night

Looking for the best Hakone Kowakien hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hakone Kowakien room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hakone Kowakien Location & Address

Hakone Kowakien is located at 箱根町二ノ平 1297, Ashigarashimo-Gun, 神奈川, 足柄下, 関東, 日本, 250-0407. It's situated in the Hakone area of Japan, known for its stunning natural beauty and hot springs. The hotel is approximately 8 km from the Hakone city center.

How to go to Hakone Kowakien from Airport

Planning your hotel transfer from the airport to Hakone Kowakien? Here's a breakdown of your options to ensure a smooth journey. Whether you're looking for the fastest route or the most affordable one, we've got you covered.
  • Taxi (most direct): A taxi from Narita (NRT) or Haneda (HND) airport will take you directly to Hakone Kowakien. This is the fastest option, but also the most expensive. Expect a journey of around 2-3 hours from Narita and 1.5-2 hours from Haneda, depending on traffic.
  • Train (most scenic): Take the Narita Express or Limousine Bus to Tokyo Station, then transfer to the Tokaido Shinkansen (bullet train) to Odawara Station. From Odawara, take a Hakone Tozan bus to Hakone Kowakien. This option offers beautiful views of the Japanese countryside.
  • Airport Limousine Bus + Hakone Tozan Bus (convenient): Take the Airport Limousine Bus directly from Narita or Haneda to Hakone-Yumoto Station. From Hakone-Yumoto, take the Hakone Tozan bus to Hakone Kowakien. This is a comfortable and relatively hassle-free option.
  • Ride Hailing (alternative): Ride Hailing services are available, but may be expensive for long distances. Check the Traveloka app for availability and pricing.

Tips: For the most convenient route, consider taking the Airport Limousine Bus to Hakone-Yumoto Station, followed by the Hakone Tozan bus to Hakone Kowakien. This option minimizes transfers and offers a comfortable journey.

Hakone Kowakien Reviews & Summary

Looking for all about hotel Hakone Kowakien before you book? Hotel reviews can give you a great insight into what to expect during your stay. Here's a summary of what guests are saying about this popular Hakone hotel. Guests consistently praise Hakone Kowakien for its exceptional service, stunning natural surroundings, and relaxing atmosphere. The hotel's standout features include its onsen (hot springs), delicious dining options, and comfortable rooms. Many reviewers also highlight the hotel's convenient location for exploring the Hakone region.

One recent guest wrote: "Absolutely loved my stay at Hakone Kowakien! The onsen were amazing, the staff were incredibly friendly, and the food was delicious. I highly recommend this hotel for a relaxing getaway."

Hakone Kowakien Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hakone Kowakien offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room: Comfortable and well-equipped, these rooms offer a relaxing space to unwind after a day of exploring Hakone. Available in smoking and non-smoking options.
  • Superior Room: Offering more space and enhanced amenities, Superior Rooms provide an extra level of comfort. Some rooms offer views of the surrounding mountains.
  • Deluxe Room: These spacious rooms feature luxurious furnishings and stunning views. Many Deluxe Rooms include a private balcony or terrace.
  • Suite: For the ultimate in luxury, the hotel's suites offer separate living and sleeping areas, as well as a range of premium amenities.
  • Japanese-style Room: Experience traditional Japanese hospitality in these rooms, featuring tatami mats, futon beds, and a relaxing ambiance.

Hakone Kowakien is not a pet-friendly hotel. Please contact the hotel directly for assistance with boarding options.

Hotel Facilities in Hakone Kowakien

Looking for a hotel with great hotel facilities? Hakone Kowakien offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay for guests of all ages.
  • Onsen (Hot Springs): Relax and rejuvenate in the hotel's traditional Japanese hot springs. Open 6:00 AM to 12:00 AM.
  • Swimming Pool: Take a refreshing dip in the outdoor swimming pool. Open seasonally.
  • Spa: Indulge in a variety of treatments at the hotel's spa. Extra fees apply.
  • Fitness Center: Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Kids' Club: Keep the little ones entertained with a range of activities at the Kids' Club. Open 9:00 AM to 6:00 PM.
  • Game Room: Enjoy a variety of games in the hotel's game room.
  • Gift Shop: Find the perfect souvenir at the hotel's gift shop.

Hotel Buffet or Restaurant/Cafe in Hakone Kowakien

Craving a delicious meal at the hotel? Hakone Kowakien boasts a variety of dining options, including a hotel buffet and several restaurants and cafes. Here's a taste of what's on offer:
  • Grand Vert: Enjoy a lavish hotel buffet featuring international cuisine. Price: Approximately SGD 80 per person. Opening hours: Breakfast, Lunch, and Dinner.
  • Teppanyaki Keyaki: Indulge in a delicious teppanyaki experience, with chefs cooking right before your eyes. Price: Approximately SGD 120 per person. Opening hours: Dinner only.
  • Sushi Restaurant: Savor fresh and authentic sushi at this elegant restaurant. Price: Approximately SGD 100 per person. Opening hours: Lunch and Dinner.
  • Lounge: Relax with a coffee or cocktail at the hotel's stylish lounge. Opening hours: 10:00 AM to 11:00 PM.

Special Dishes: Be sure to try the hotel's signature Wagyu beef teppanyaki and the fresh seasonal sushi.

Hakone Kowakien Airport pickups and How to Book

Need a hotels with airport shuttle? Hakone Kowakien offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

The hotel offers airport pick-up services from both Narita (NRT) and Haneda (HND) airports. To book, simply contact the hotel directly at least 72 hours in advance with your flight details. Be sure to confirm the price and meeting point when booking.

Nearby MRT Station & Bus Stops

Navigating Tokyo's public transport is easy with the extensive network of MRT and bus lines. Here are some nearby MRT station and bus stops nearby Hakone Kowakien:
  • Hakone-Yumoto Station (Bus Stop): This is the main transportation hub for the Hakone area. From here, you can catch buses to various destinations, including Hakone Kowakien. Distance: Approximately 6 km.
  • Kowakien Bus Stop: Located directly in front of the hotel, this bus stop provides easy access to other attractions in the Hakone area.

To use the public transport system, you can purchase a Suica or Pasmo card, which can be loaded with funds and used on both trains and buses. These cards can be purchased at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tokyo offers a wealth of nearby places to go and nearby sightseeing places that are perfect for kids and adults alike. Here are five family-friendly attractions near Hakone Kowakien:
  • Hakone Open-Air Museum: Explore a stunning collection of contemporary sculptures set against the backdrop of the Hakone mountains. Distance: Approximately 1 km. Entry Price: SGD 20.
  • Hakone Venetian Glass Museum: Admire beautiful Venetian glass art and enjoy a gondola ride on the canal. Distance: Approximately 2 km. Entry Price: SGD 18.
  • Lake Ashi: Take a scenic cruise on Lake Ashi and enjoy breathtaking views of Mount Fuji. Distance: Approximately 8 km. Cruise Price: SGD 15.
  • Hakone Ropeway: Ride the Hakone Ropeway and experience panoramic views of volcanic hot springs and stunning landscapes. Distance: Approximately 5 km. Round Trip Price: SGD 25.
  • Little Prince Museum: Step into the world of Antoine de Saint-Exupéry's beloved story at this charming museum. Distance: Approximately 3 km. Entry Price: SGD 16.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hakone Kowakien (Tokyo)

Craving some delicious nearby dining options? Tokyo is a food lover's paradise, with a wide variety of local food and food eatiries near me to suit every taste and budget. Here are some recommendations for where to eat near Hakone Kowakien:

Cafes/Restaurants:

  • Starbucks Coffee (various locations): Enjoy a familiar cup of coffee and a pastry at one of Tokyo's many Starbucks locations.
  • Denny's (various locations): A popular family restaurant chain offering a variety of Western and Japanese dishes.
  • Saizeriya (various locations): A budget-friendly Italian restaurant chain with a wide selection of pasta, pizza, and other dishes.

Local Street Food:

  • Yakitori (grilled chicken skewers): A classic Japanese street food, yakitori is available in a variety of flavors and styles.
  • Ramen (noodle soup): A must-try in Japan, ramen comes in countless regional variations.
  • Takoyaki (octopus balls): A popular Osaka street food, takoyaki is made with batter, octopus, and various toppings.
  • Okonomiyaki (savory pancake): Another Osaka specialty, okonomiyaki is a savory pancake made with flour, eggs, and various ingredients.
  • Taiyaki (fish-shaped cake): A sweet treat filled with red bean paste or other fillings.

Shopping places near Hakone Kowakien (Tokyo)

Looking for some retail therapy? Tokyo is a shopper's paradise, with a wide variety of dept stores near me and shops near me to suit every taste and budget. Here are some nearby shopping destinations near Hakone Kowakien:
  • Takashimaya (Shinjuku): A high-end department store offering a wide selection of designer brands, cosmetics, and gourmet food.
  • Ginza District: Known for its upscale boutiques, department stores, and flagship stores of international brands.
  • Shibuya 109: A trendy fashion building catering to young women, offering a wide variety of clothing, accessories, and cosmetics.

Other Places to Stay Near Hakone Kowakien

Looking for alternative accommodations? Here are some other options for hotels nearby Hakone Kowakien:

Luxury/5–6 star hotels nearby:

  • Park Hyatt Tokyo: Iconic hotel with stunning city views, featured in the movie "Lost in Translation."
  • The Ritz-Carlton, Tokyo: Luxurious hotel offering exceptional service and panoramic views.
  • Aman Tokyo: Ultra-luxurious hotel with a minimalist design and a focus on wellness.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Hotel Gracery Shinjuku: Known for its Godzilla head towering above the building.
  • Keio Plaza Hotel Tokyo: A large hotel with a variety of restaurants and bars.
  • Imperial Hotel: A historic hotel with a prime location near the Imperial Palace.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Hotel Rose Garden Shinjuku: A comfortable and affordable hotel in a convenient location.
  • Sunroute Plaza Shinjuku: A budget-friendly hotel with easy access to Shinjuku Station.
  • Washington Hotel Shinjuku: A simple and clean hotel with a good location.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the beauty and relaxation of Hakone Kowakien? With its stunning location, excellent facilities, and comfortable accommodations, it's the perfect choice for a memorable getaway. Don't miss out on the hotel availability and book your room booking today! Whether you're looking for a luxurious escape or a budget-friendly adventure, Traveloka has the perfect hotel for you. Start planning your trip now and discover the best of Japan! book cheap hotels in Japan and find cheap hotels nearby.

All facilities in Hakone Kowakien

Bar, Cafe and Lounge Hakone Kowakien
Bar, Cafe and Lounge
Swimming Pool Hakone Kowakien
Swimming Pool
Entertainment Facility Hakone Kowakien
Entertainment Facility
Common Space Hakone Kowakien
Common Space
Lobby Hakone Kowakien
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Garden
  • Outdoor pool
  • Spa
  • Sauna

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

General

  • Parking
  • Lazy river
  • Terrace

Nearby Facilities

  • Gift shop
  • Shops

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hakone Kowakien

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Kowakien
150
Number of floors in Hakone Kowakien
6
Another facilities in Hakone Kowakien
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Multilingual staff

Frequently asked question in Hakone Kowakien

What are available facilities at Hakone Kowakien?
There are top facilites at Hakone Kowakien such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien?
The standard check-in time at Hakone Kowakien is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hakone Kowakien provide breakfast?
Yes, Hakone Kowakien provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Kowakien
Hakone Kowakien has a 4.0-star rating.
How many floors does Hakone Kowakien have?
Hakone Kowakien has 6.
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More Reviews from Other Guests in Hakone Kowakien

Overall Ratings & Reviews Hakone Kowakien

Traveloka (5)
Other sources (284)
9.0
Exceptional
From 284 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien

Number of reviews per page
20
40
Top reviews
Iffat
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Relaxing stay, enjoyed the private onsen.
Roland
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed the Onsen and all the amenities
Steve
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning accommodation.
Mimi
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice onsen and the beds were comfortable. The buffet was great.
Tanner
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.
Read More
Cathy
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise.
Read More
Pauline
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best food i’ve ever had at a hotel buffet
Aaron
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel is convenient located across from Yunessen, so it’s served by many buses. The hotel was undergoing some significant renovations to its garden during our stay, and it sadly resulted in all of the curtains to be drawn in the restaurant for the meals. The breakfast and dinner buffet selection was somewhat basic and limited, coupled with the lack of any outside views, made the dining experience quite miserable considering the price that we paid for the room. The room itself was average - we expected toiletries such as body lotion to be provided at this class of hotel. There was free basic coffee in the lobby but the machine looked like it could do lattes and espressos - it just wasn’t turned on for guests. The outdoor onsen was very nice - I felt there was a missed opportunity for them to market it as an infinity onsen if they just removed those tall frosted glass. The garden was amazing though and the kids play area was very well done with sketching tablet feature. We had strangely minimal interactions with the staff - they helped with checking in but checkout was automated and luggage storage was also fully automated. Overall, it was a pleasant stay with the exception of the dining environment that was below expectation.
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Tomomi
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had an embarrassing experience of trying to check into the Ten Yu hotel, which is the higher ended hotel with the same name. I wish they would have acknowledged that it “happens all the time” but all we felt was embarrassing and shame. Once checked into the Kowakien Hotel, everything was fine. But the initial embarrassment never left us. We did enjoy the onsen and food, and the location was perfect. Just don’t make the mistake we did… but the hotel is wonderful.
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Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food was so-so. Hotel does not forward luggage with Yamato as others do. Location is pretty awkward and taxis unwilling to go there
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent petit déjeuner et jardin magnifique.
volodymyr
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast and dinner are very good.
NELSON H
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ok
Tanya
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful clean rooms, great dinner and breakfast Buffett! We all enjoyed a relaxing evening at the Yunessun
Julia
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast and dinner buffet included, beautiful garden and easy access to bus to rope line and hiking. Lovely outdoor Onsen as well as grand windows overlooking mountains and garden. Relaxing.
Gavin
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cashless Hotel , good location for the cable car
ROSELLE
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We are satisfied with the breakfast. I hope they serve ala carte for dinner. Not all guest are not into buffet.
Dave
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had higher expectations but overall not bad. Beware this is a family resort so expect running screaming kids especially at dinner and breakfast.
Paresh
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast was great & onsen was clean, no fresh towel service at the onsen
Joanne
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hakone Kowakien

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Kowakien

Traveloka (5)
Other sources (284)
9.0
Exceptional
From 284 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien

Number of reviews per page
20
40
Top reviews
Iffat
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Relaxing stay, enjoyed the private onsen.
Roland
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed the Onsen and all the amenities
Steve
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning accommodation.
Mimi
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice onsen and the beds were comfortable. The buffet was great.
Tanner
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.
Read More
Cathy
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise.
Read More
Pauline
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best food i’ve ever had at a hotel buffet
Aaron
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel is convenient located across from Yunessen, so it’s served by many buses. The hotel was undergoing some significant renovations to its garden during our stay, and it sadly resulted in all of the curtains to be drawn in the restaurant for the meals. The breakfast and dinner buffet selection was somewhat basic and limited, coupled with the lack of any outside views, made the dining experience quite miserable considering the price that we paid for the room. The room itself was average - we expected toiletries such as body lotion to be provided at this class of hotel. There was free basic coffee in the lobby but the machine looked like it could do lattes and espressos - it just wasn’t turned on for guests. The outdoor onsen was very nice - I felt there was a missed opportunity for them to market it as an infinity onsen if they just removed those tall frosted glass. The garden was amazing though and the kids play area was very well done with sketching tablet feature. We had strangely minimal interactions with the staff - they helped with checking in but checkout was automated and luggage storage was also fully automated. Overall, it was a pleasant stay with the exception of the dining environment that was below expectation.
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Tomomi
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had an embarrassing experience of trying to check into the Ten Yu hotel, which is the higher ended hotel with the same name. I wish they would have acknowledged that it “happens all the time” but all we felt was embarrassing and shame. Once checked into the Kowakien Hotel, everything was fine. But the initial embarrassment never left us. We did enjoy the onsen and food, and the location was perfect. Just don’t make the mistake we did… but the hotel is wonderful.
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Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food was so-so. Hotel does not forward luggage with Yamato as others do. Location is pretty awkward and taxis unwilling to go there
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent petit déjeuner et jardin magnifique.
volodymyr
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast and dinner are very good.
NELSON H
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ok
Tanya
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful clean rooms, great dinner and breakfast Buffett! We all enjoyed a relaxing evening at the Yunessun
Julia
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast and dinner buffet included, beautiful garden and easy access to bus to rope line and hiking. Lovely outdoor Onsen as well as grand windows overlooking mountains and garden. Relaxing.
Gavin
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cashless Hotel , good location for the cable car
ROSELLE
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We are satisfied with the breakfast. I hope they serve ala carte for dinner. Not all guest are not into buffet.
Dave
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had higher expectations but overall not bad. Beware this is a family resort so expect running screaming kids especially at dinner and breakfast.
Paresh
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast was great & onsen was clean, no fresh towel service at the onsen
Joanne
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel
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