Hakone Kowakien

Hotels
8.9
/10
Exceptional
259 reviews

What Guests Say About Their Stay

Kim

10.0
/ 10
It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.

marie

10.0
/ 10
Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.

Kathy

10.0
/ 10
Both the variety and quality of the breakfast and dinner menus were great. Bathing suit onsen area was different (i'm not sure i'm a fan of the different colours of water) but really enjoyed the traditional onsen at Yunesun. Many outdoor areas meant that none were crowded. The water temp did feel a littl bit cool compared to the private onsen at the hotel. Beautiful hotel in a beautiful setting. Unfortunately is was raining during our stay. It would have been nice to have a shuttle from the hotel to Yunesun to avoid walking in the rain as it is a rather steep walk.
In the Area
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1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hakone Kowakien is a hotel is located at Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien

1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Hakone Kowakien Rates per Night

Looking for the best Hakone Kowakien hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hakone Kowakien room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hakone Kowakien Location & Address

Hakone Kowakien is located at 箱根町二ノ平 1297, Ashigarashimo-Gun, 神奈川, 足柄下, 関東, 日本, 250-0407. It's situated in the Hakone area of Japan, known for its stunning natural beauty and hot springs. The hotel is approximately 8 km from the Hakone city center.

How to go to Hakone Kowakien from Airport

Planning your hotel transfer from the airport to Hakone Kowakien? Here's a breakdown of your options to ensure a smooth journey. Whether you're looking for the fastest route or the most affordable one, we've got you covered.
  • Taxi (most direct):

    A taxi from Narita (NRT) or Haneda (HND) airport will take you directly to Hakone Kowakien. This is the fastest option, but also the most expensive. Expect a journey of around 2-3 hours from Narita and 1.5-2 hours from Haneda, depending on traffic.
  • Train (most scenic):

    Take the Narita Express or Limousine Bus to Tokyo Station, then transfer to the Tokaido Shinkansen (bullet train) to Odawara Station. From Odawara, take a Hakone Tozan bus to Hakone Kowakien. This option offers beautiful views of the Japanese countryside.
  • Airport Limousine Bus + Hakone Tozan Bus (convenient):

    Take the Airport Limousine Bus directly from Narita or Haneda to Hakone-Yumoto Station. From Hakone-Yumoto, take the Hakone Tozan bus to Hakone Kowakien. This is a comfortable and relatively hassle-free option.
  • Ride Hailing (alternative):

    Ride Hailing services are available, but may be expensive for long distances. Check the Traveloka app for availability and pricing.

Tips:

For the most convenient route, consider taking the Airport Limousine Bus to Hakone-Yumoto Station, followed by the Hakone Tozan bus to Hakone Kowakien. This option minimizes transfers and offers a comfortable journey.

Hakone Kowakien Reviews & Summary

Looking for all about hotel Hakone Kowakien before you book? Hotel reviews can give you a great insight into what to expect during your stay. Here's a summary of what guests are saying about this popular Hakone hotel. Guests consistently praise Hakone Kowakien for its exceptional service, stunning natural surroundings, and relaxing atmosphere. The hotel's standout features include its onsen (hot springs), delicious dining options, and comfortable rooms. Many reviewers also highlight the hotel's convenient location for exploring the Hakone region.

One recent guest wrote: "Absolutely loved my stay at Hakone Kowakien! The onsen were amazing, the staff were incredibly friendly, and the food was delicious. I highly recommend this hotel for a relaxing getaway."

Hakone Kowakien Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hakone Kowakien offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    Comfortable and well-equipped, these rooms offer a relaxing space to unwind after a day of exploring Hakone. Available in smoking and non-smoking options.
  • Superior Room:

    Offering more space and enhanced amenities, Superior Rooms provide an extra level of comfort. Some rooms offer views of the surrounding mountains.
  • Deluxe Room:

    These spacious rooms feature luxurious furnishings and stunning views. Many Deluxe Rooms include a private balcony or terrace.
  • Suite:

    For the ultimate in luxury, the hotel's suites offer separate living and sleeping areas, as well as a range of premium amenities.
  • Japanese-style Room:

    Experience traditional Japanese hospitality in these rooms, featuring tatami mats, futon beds, and a relaxing ambiance.

Hakone Kowakien is not a pet-friendly hotel. Please contact the hotel directly for assistance with boarding options.

Hotel Facilities in Hakone Kowakien

Looking for a hotel with great hotel facilities? Hakone Kowakien offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay for guests of all ages.
  • Onsen (Hot Springs):

    Relax and rejuvenate in the hotel's traditional Japanese hot springs. Open 6:00 AM to 12:00 AM.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open seasonally.
  • Spa:

    Indulge in a variety of treatments at the hotel's spa. Extra fees apply.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained with a range of activities at the Kids' Club. Open 9:00 AM to 6:00 PM.
  • Game Room:

    Enjoy a variety of games in the hotel's game room.
  • Gift Shop:

    Find the perfect souvenir at the hotel's gift shop.

Hotel Buffet or Restaurant/Cafe in Hakone Kowakien

Craving a delicious meal at the hotel? Hakone Kowakien boasts a variety of dining options, including a hotel buffet and several restaurants and cafes. Here's a taste of what's on offer:
  • Grand Vert:

    Enjoy a lavish hotel buffet featuring international cuisine. Price: Approximately SGD 80 per person. Opening hours: Breakfast, Lunch, and Dinner.
  • Teppanyaki Keyaki:

    Indulge in a delicious teppanyaki experience, with chefs cooking right before your eyes. Price: Approximately SGD 120 per person. Opening hours: Dinner only.
  • Sushi Restaurant:

    Savor fresh and authentic sushi at this elegant restaurant. Price: Approximately SGD 100 per person. Opening hours: Lunch and Dinner.
  • Lounge:

    Relax with a coffee or cocktail at the hotel's stylish lounge. Opening hours: 10:00 AM to 11:00 PM.

Special Dishes:

Be sure to try the hotel's signature Wagyu beef teppanyaki and the fresh seasonal sushi.

Hakone Kowakien Airport pickups and How to Book

Need a hotels with airport shuttle? Hakone Kowakien offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

The hotel offers airport pick-up services from both Narita (NRT) and Haneda (HND) airports. To book, simply contact the hotel directly at least 72 hours in advance with your flight details. Be sure to confirm the price and meeting point when booking.

Nearby MRT Station & Bus Stops

Navigating Tokyo's public transport is easy with the extensive network of MRT and bus lines. Here are some nearby MRT station and bus stops nearby Hakone Kowakien:
  • Hakone-Yumoto Station (Bus Stop):

    This is the main transportation hub for the Hakone area. From here, you can catch buses to various destinations, including Hakone Kowakien. Distance: Approximately 6 km.
  • Kowakien Bus Stop:

    Located directly in front of the hotel, this bus stop provides easy access to other attractions in the Hakone area.

To use the public transport system, you can purchase a Suica or Pasmo card, which can be loaded with funds and used on both trains and buses. These cards can be purchased at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tokyo offers a wealth of nearby places to go and nearby sightseeing places that are perfect for kids and adults alike. Here are five family-friendly attractions near Hakone Kowakien:
  • Hakone Open-Air Museum:

    Explore a stunning collection of contemporary sculptures set against the backdrop of the Hakone mountains. Distance: Approximately 1 km. Entry Price: SGD 20.
  • Hakone Venetian Glass Museum:

    Admire beautiful Venetian glass art and enjoy a gondola ride on the canal. Distance: Approximately 2 km. Entry Price: SGD 18.
  • Lake Ashi:

    Take a scenic cruise on Lake Ashi and enjoy breathtaking views of Mount Fuji. Distance: Approximately 8 km. Cruise Price: SGD 15.
  • Hakone Ropeway:

    Ride the Hakone Ropeway and experience panoramic views of volcanic hot springs and stunning landscapes. Distance: Approximately 5 km. Round Trip Price: SGD 25.
  • Little Prince Museum:

    Step into the world of Antoine de Saint-Exupéry's beloved story at this charming museum. Distance: Approximately 3 km. Entry Price: SGD 16.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hakone Kowakien (Tokyo)

Craving some delicious nearby dining options? Tokyo is a food lover's paradise, with a wide variety of local food and food eatiries near me to suit every taste and budget. Here are some recommendations for where to eat near Hakone Kowakien:

Cafes/Restaurants:

  • Starbucks Coffee (various locations):

    Enjoy a familiar cup of coffee and a pastry at one of Tokyo's many Starbucks locations.
  • Denny's (various locations):

    A popular family restaurant chain offering a variety of Western and Japanese dishes.
  • Saizeriya (various locations):

    A budget-friendly Italian restaurant chain with a wide selection of pasta, pizza, and other dishes.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    A classic Japanese street food, yakitori is available in a variety of flavors and styles.
  • Ramen (noodle soup):

    A must-try in Japan, ramen comes in countless regional variations.
  • Takoyaki (octopus balls):

    A popular Osaka street food, takoyaki is made with batter, octopus, and various toppings.
  • Okonomiyaki (savory pancake):

    Another Osaka specialty, okonomiyaki is a savory pancake made with flour, eggs, and various ingredients.
  • Taiyaki (fish-shaped cake):

    A sweet treat filled with red bean paste or other fillings.

Shopping places near Hakone Kowakien (Tokyo)

Looking for some retail therapy? Tokyo is a shopper's paradise, with a wide variety of dept stores near me and shops near me to suit every taste and budget. Here are some nearby shopping destinations near Hakone Kowakien:
  • Takashimaya (Shinjuku):

    A high-end department store offering a wide selection of designer brands, cosmetics, and gourmet food.
  • Ginza District:

    Known for its upscale boutiques, department stores, and flagship stores of international brands.
  • Shibuya 109:

    A trendy fashion building catering to young women, offering a wide variety of clothing, accessories, and cosmetics.

Other Places to Stay Near Hakone Kowakien

Looking for alternative accommodations? Here are some other options for hotels nearby Hakone Kowakien:

Luxury/5–6 star hotels nearby:

  • Park Hyatt Tokyo:

    Iconic hotel with stunning city views, featured in the movie "Lost in Translation."
  • The Ritz-Carlton, Tokyo:

    Luxurious hotel offering exceptional service and panoramic views.
  • Aman Tokyo:

    Ultra-luxurious hotel with a minimalist design and a focus on wellness.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Hotel Gracery Shinjuku:

    Known for its Godzilla head towering above the building.
  • Keio Plaza Hotel Tokyo:

    A large hotel with a variety of restaurants and bars.
  • Imperial Hotel:

    A historic hotel with a prime location near the Imperial Palace.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Hotel Rose Garden Shinjuku:

    A comfortable and affordable hotel in a convenient location.
  • Sunroute Plaza Shinjuku:

    A budget-friendly hotel with easy access to Shinjuku Station.
  • Washington Hotel Shinjuku:

    A simple and clean hotel with a good location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the beauty and relaxation of Hakone Kowakien? With its stunning location, excellent facilities, and comfortable accommodations, it's the perfect choice for a memorable getaway. Don't miss out on the hotel availability and book your room booking today! Whether you're looking for a luxurious escape or a budget-friendly adventure, Traveloka has the perfect hotel for you. Start planning your trip now and discover the best of Japan! book cheap hotels in Japan and find cheap hotels nearby.

All facilities in Hakone Kowakien

Bar, Cafe and Lounge Hakone Kowakien
Bar, Cafe and Lounge
Swimming Pool Hakone Kowakien
Swimming Pool
Entertainment Facility Hakone Kowakien
Entertainment Facility
Common Space Hakone Kowakien
Common Space
Lobby Hakone Kowakien
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Shops
  • Garden
  • Outdoor pool
  • Spa
  • Sauna

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

General

  • Parking
  • Lazy river
  • Terrace

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hakone Kowakien

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Kowakien
150
Number of floors in Hakone Kowakien
6
Another facilities in Hakone Kowakien
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Multilingual staff

Frequently asked question in Hakone Kowakien

Do the rooms at Hakone Kowakien include a sofa bed hotel option? What is the cost of adding an extra hotel bed to the room?
I'm afraid I don't have access to real-time information, including pricing and room specifics for Hakone Kowakien. To find out if they offer sofa beds or the cost of an extra hotel bed, I recommend checking their official website or contacting them directly. They'll be able to confirm availability of extra bedding in hotels and any associated charges.
Is Hakone Kowakien available as a day use hotel or for hourly hotel stays?
I'm afraid I don't have access to real-time information on Hakone Kowakien's booking policies. To find out if they offer day use hotel options or hourly hotel stays, I recommend checking their official website or contacting them directly. Many hotels offer daytime use hotels or hourly rate hotel options, but availability varies.
Does Hakone Kowakien offer hotel transfer services or operate as one of the hotels with airport shuttle options for guests?
Hakone Kowakien doesn't offer its own airport shuttle service. While they may have partnerships with external transfer services, you'll need to arrange hotel transfer or transfer from airport to hotel separately. Check their website or contact them directly to explore options for transport from the airport to the hotel or hotel to airport transfer.
Does Hakone Kowakien offer a hotel meeting room, conference hall in hotel, or event space for business or private functions?
Yes, Hakone Kowakien Tenyu offers various event spaces suitable for business or private functions. They have several rooms available, including a hotel conference room and other meeting spaces, making them a suitable conference venue hotel for different sized events. Check their website for details on room capacities and availability.
Is there an ATM or cash machine near me available inside or close to Hakone Kowakien, ideally an ATM near me with cash?
I can't provide exact ATM locations within Hakone Kowakien or its immediate vicinity. To find the closest ATM with cash, I suggest using a map app on your phone or checking with the hotel reception. They'll likely know the location of the nearest cash machine or bank.
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More Reviews from Other Guests in Hakone Kowakien

Overall Ratings & Reviews Hakone Kowakien

Traveloka (5)
Other sources (254)
9.0
Exceptional
From 254 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hakone Kowakien

Number of reviews per page
20
40
Top reviews
Joni A
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is a newer property with nice aesthetics. We stayed in a room with 2 double beds meant to fit 2 adults and 2 children (ages 10 and 12). Even by our British standards it was small. The dining was all buffet - breakfast and dinner. I thinks fairly hard to eat too healthy. The soft serve ice cream and bags of French fries were on offer at both meals. Kids loved it but it was a nightmare to police. The public onsen is completely fine to take children in with you. You are going in stark naked, though - so it’s perhaps not for everyone. The tunnels in across the street is “wacky” as described by our 10 year old - being polite. Frankly it was gross. I’ve never smelt a pool that was so disgusting - beyond strong chlorine. The chemicals felt like they were there to kill all the wee from the volume of children in the baths. Best bit was the “pyjamas” which we all wore to dinner every night after our onsen on the roof.we also enjoyed the balcony off of reception where you can get a coffee or juice and relax.
Read More
Anh
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were friendly and professional. Our room was spacious and had the hotel toiletries. Their check in was a self ticketing system to their kiosk. The private onsen did not have a hot sauna.
Po Wa Cally
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
Jennifer
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great hotel in an awesome location! Loved the onsens.
marie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Both the variety and quality of the breakfast and dinner menus were great. Bathing suit onsen area was different (i'm not sure i'm a fan of the different colours of water) but really enjoyed the traditional onsen at Yunesun. Many outdoor areas meant that none were crowded. The water temp did feel a littl bit cool compared to the private onsen at the hotel. Beautiful hotel in a beautiful setting. Unfortunately is was raining during our stay. It would have been nice to have a shuttle from the hotel to Yunesun to avoid walking in the rain as it is a rather steep walk.
Read More
Mikhail
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful property and great staff.
Agata
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Convenient location as just across the road from hot springs. The most amazing buffet breakfast and dinner we have seen. Clean rooms, friendly staff. Would definitely return.
Christina
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Rooms were clean and the front desk staff was friendly. Dining was very disappointing, wasn't expecting kaiseki but tastes worse than local buffet place. Hot springs bath onsite was small, outdoor bath had limited mountain view. It was nice to get complimemtary access to another onsen a block away with multiple pools. Overall, okay but not a 5-star hotel.
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Maribel
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was great but dinner was fully booked.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful property with friendly staff
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We appreciated having breakfast and evening meal as part of our stay. Bus stop directly outside main entrance made commute to other locations easier especially when combined with Hakone free pass. The hotel has a shuttle bus which provides transport to Gora Railway station and the Cable car. We enjoyed walking to the Hakone Open-air Museum even though it was uphill on the return to the hotel.
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David
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property was great. The “waterpark” was a bit odd—but in a very quirky and interesting way.
Pritesh
icon-Leisure
Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Check-in is strictly at 3pm — not a minute earlier — and staff were unhelpful throughout. It honestly felt like dealing with machines, not humans. The property caters almost entirely to Japanese guests, with little effort made for others. All announcements, including check-in and dinner calls, were made only in Japanese, leaving non-Japanese speaking guests confused. The self check-in/check-out kiosks are not user-friendly, and staff showed no willingness to assist. For dinner, it wasn’t even a proper reservation system — I was told to physically go upstairs, ask for approval from someone at a desk, and then return, instead of staff handling it directly. Very inconvenient and unnecessary. Overall, the service was cold, unwelcoming, and not up to international standards. Not recommended unless service improves dramatically.
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Wai Man
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The buffet dinner is amazing and the free ticket to hot spring Morinoyu is a value-added experience in our trip. My family enjoy the stay.
Junchao
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

good resort
Nisha
icon-with Partner
with Partner
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was very nice but we informed them that we were vegan. They said they couldn’t do any thing for us. They were very unhelpful with the food situation. Breakfast was very poor.
david
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The restaurant needs help - food is not great. The Onsen is very nice
Sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Hotel is new & beautiful. Compound is lovely with a garden to walk. Breakfast & dinner offers a good spread with free flow of wine & beer. We stayed for 3 nights, would help if they could change some of the dishes daily. Can get boring eating the same spread over 3 days. Room was compact but comfortable. No bathtub. Will pick a bigger room next time. Location is great. Local bus stop right in front of hotel. Very convenient. Do note that u may not be allowed to board if your luggage is big & bulky. Seek help from the hotel’s free shuttle service instead.
Read More
Number of reviews per page
20
40

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Exterior 4 Hakone Kowakien

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Kowakien

Traveloka (5)
Other sources (254)
9.0
Exceptional
From 254 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien

Number of reviews per page
20
40
Top reviews
Joni A
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is a newer property with nice aesthetics. We stayed in a room with 2 double beds meant to fit 2 adults and 2 children (ages 10 and 12). Even by our British standards it was small. The dining was all buffet - breakfast and dinner. I thinks fairly hard to eat too healthy. The soft serve ice cream and bags of French fries were on offer at both meals. Kids loved it but it was a nightmare to police. The public onsen is completely fine to take children in with you. You are going in stark naked, though - so it’s perhaps not for everyone. The tunnels in across the street is “wacky” as described by our 10 year old - being polite. Frankly it was gross. I’ve never smelt a pool that was so disgusting - beyond strong chlorine. The chemicals felt like they were there to kill all the wee from the volume of children in the baths. Best bit was the “pyjamas” which we all wore to dinner every night after our onsen on the roof.we also enjoyed the balcony off of reception where you can get a coffee or juice and relax.
Read More
Anh
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were friendly and professional. Our room was spacious and had the hotel toiletries. Their check in was a self ticketing system to their kiosk. The private onsen did not have a hot sauna.
Po Wa Cally
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
Jennifer
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great hotel in an awesome location! Loved the onsens.
marie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Both the variety and quality of the breakfast and dinner menus were great. Bathing suit onsen area was different (i'm not sure i'm a fan of the different colours of water) but really enjoyed the traditional onsen at Yunesun. Many outdoor areas meant that none were crowded. The water temp did feel a littl bit cool compared to the private onsen at the hotel. Beautiful hotel in a beautiful setting. Unfortunately is was raining during our stay. It would have been nice to have a shuttle from the hotel to Yunesun to avoid walking in the rain as it is a rather steep walk.
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Mikhail
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful property and great staff.
Agata
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Convenient location as just across the road from hot springs. The most amazing buffet breakfast and dinner we have seen. Clean rooms, friendly staff. Would definitely return.
Christina
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Rooms were clean and the front desk staff was friendly. Dining was very disappointing, wasn't expecting kaiseki but tastes worse than local buffet place. Hot springs bath onsite was small, outdoor bath had limited mountain view. It was nice to get complimemtary access to another onsen a block away with multiple pools. Overall, okay but not a 5-star hotel.
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Maribel
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was great but dinner was fully booked.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful property with friendly staff
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We appreciated having breakfast and evening meal as part of our stay. Bus stop directly outside main entrance made commute to other locations easier especially when combined with Hakone free pass. The hotel has a shuttle bus which provides transport to Gora Railway station and the Cable car. We enjoyed walking to the Hakone Open-air Museum even though it was uphill on the return to the hotel.
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David
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The property was great. The “waterpark” was a bit odd—but in a very quirky and interesting way.
Pritesh
icon-Leisure
Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Check-in is strictly at 3pm — not a minute earlier — and staff were unhelpful throughout. It honestly felt like dealing with machines, not humans. The property caters almost entirely to Japanese guests, with little effort made for others. All announcements, including check-in and dinner calls, were made only in Japanese, leaving non-Japanese speaking guests confused. The self check-in/check-out kiosks are not user-friendly, and staff showed no willingness to assist. For dinner, it wasn’t even a proper reservation system — I was told to physically go upstairs, ask for approval from someone at a desk, and then return, instead of staff handling it directly. Very inconvenient and unnecessary. Overall, the service was cold, unwelcoming, and not up to international standards. Not recommended unless service improves dramatically.
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Wai Man
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The buffet dinner is amazing and the free ticket to hot spring Morinoyu is a value-added experience in our trip. My family enjoy the stay.
Junchao
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

good resort
Nisha
icon-with Partner
with Partner
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was very nice but we informed them that we were vegan. They said they couldn’t do any thing for us. They were very unhelpful with the food situation. Breakfast was very poor.
david
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The restaurant needs help - food is not great. The Onsen is very nice
Sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Hotel is new & beautiful. Compound is lovely with a garden to walk. Breakfast & dinner offers a good spread with free flow of wine & beer. We stayed for 3 nights, would help if they could change some of the dishes daily. Can get boring eating the same spread over 3 days. Room was compact but comfortable. No bathtub. Will pick a bigger room next time. Location is great. Local bus stop right in front of hotel. Very convenient. Do note that u may not be allowed to board if your luggage is big & bulky. Seek help from the hotel’s free shuttle service instead.
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