Hotel New Grand

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9.6
/10
Exceptional
1,362 reviews

What Guests Say About Their Stay

V***a

10.0
/ 10
My mom and I stayed in this hotel towards the end of our 2 week trip in Japan. There were a few times we left hotels this trip saying that we want to come back, but this became the only one I actually made a rebooking for already. The hotel and room itself is beautiful and clean, the location great, and the staff were amazing. They were professional, but still felt friendly and warm, from the staff welcoming us outside the hotel, to the front desk, and the cleaning staff. Same goes for the waiter and waitresses in Le Normandie. I am already looking forward to seeing New Grand in Winter, and trying the Christmas meals in the hotel restaurants.

M***I

10.0
/ 10
All the staff, from the reception staff to the restaurant staff, were incredibly polite and considerate. Since we had small children with us, we asked the restaurant to serve the food earlier, and since it was a celebration for my parents, we asked them to prepare a dessert plate. They gladly accepted our requests. On the day of the celebration, they were considerate of our children and asked if we wanted some ice cream, which made us feel warm inside. They also prepared a celebratory plate, even though we only requested it over the phone on the day. Thank you so much. We would like to use your service again when we visit Yokohama. Thank you so much.
See original

Alecia

10.0
/ 10
Clean room. Nice, English speaking staff. Close to bus stop. Quiet. Walking distance from Chinatown. Wonderful experience!

Chu Ming Philip

10.0
/ 10
Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.

Lee Ping Regan

10.0
/ 10
Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.
In the Area
See Map
10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel New Grand is located in area / city Yokohama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Grand

10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520
Discover More Places
Lobby Hotel New Grand
Lobby 2 Hotel New Grand

Discover More About Hotel New Grand

The Charm of Hotel New Grand

For Australian travellers seeking a blend of classic elegance and modern comfort in Japan's vibrant Kanto region, Hotel New Grand stands out as a premier choice. Nestled in the heart of Yokohama, this iconic hotel offers a gateway to a rich cultural tapestry and a truly memorable stay. Whether you're drawn to its historical significance, its convenient location, or its commitment to guest satisfaction, Hotel New Grand promises an experience that resonates with the discerning traveller. Rates at Hotel New Grand start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel New Grand

Hotel New Grand is strategically situated in the Minato Mirai 21 district of Yokohama, a dynamic waterfront area known for its stunning skyline, shopping, and entertainment. Located at 中区山下町 10, 神奈川, 横浜, 関東, 日本, 231 8520, the hotel is approximately a 30-minute train ride from Tokyo's central hubs, making it an ideal base for exploring both Yokohama and the wider Kanto region. The nearest train station, Minatomirai Line's Minatomirai Station, is just a short walk away, providing seamless access to major transport links, including direct connections to Shibuya in Tokyo. The surrounding area buzzes with activity, offering a vibrant mix of modern architecture, lush parks, and waterfront promenades, perfect for leisurely strolls and soaking in the city's atmosphere. It's also within easy reach of Yokohama's historic Chinatown and the scenic Yamashita Park.

Guest Facilities and Services at Hotel New Grand

Guest facilities at Hotel New Grand are designed to ensure a comfortable and convenient stay for all visitors. The hotel prides itself on offering a range of amenities that cater to the needs of modern travellers. You'll find a helpful 24-hour front desk ready to assist with any queries, ensuring peace of mind throughout your visit. For those who appreciate a good start to their day, the hotel offers excellent breakfast options, including a delightful buffet that often features both Western and Japanese choices, with a strong emphasis on quality coffee. Complimentary Wi-Fi is available throughout the property, keeping you connected. Secure luggage storage is also provided, allowing you to explore freely before check-in or after check-out. While specific operating hours and fees for all services are not detailed here, the hotel's commitment to guest comfort is evident in its well-maintained facilities.

Room Information and Stay Experience at Hotel New Grand

Hotel New Grand offers a variety of rooms designed to provide a restful and rejuvenating experience. The room types of Hotel New Grand cater to different preferences, ensuring that every guest finds their perfect sanctuary. Each room is meticulously maintained, focusing on cleanliness and comfort. You can expect well-appointed spaces featuring comfortable bedding, ensuring a good night's sleep. Modern climate control systems provide excellent air-conditioning and heating, allowing you to set the perfect temperature regardless of the season. The bathrooms are clean and functional, equipped with essential amenities for your convenience. While specific room names and exact dimensions are not listed, the emphasis is always on providing a serene and comfortable environment for your stay.

Recommended Nearby Dining and Cafes around Hotel New Grand

Yokohama boasts a rich culinary scene, and Hotel New Grand is perfectly positioned to explore it. Within the Minato Mirai 21 district and the surrounding areas, you'll discover a plethora of dining options. From sophisticated restaurants offering international cuisine to charming local eateries serving authentic Japanese dishes, there's something to satisfy every palate. The area is also renowned for its vibrant café culture, with numerous spots perfect for enjoying a morning coffee or a leisurely brunch. Many cafes offer high-quality brews and delicious pastries, reflecting Japan's growing appreciation for specialty coffee. Exploring the nearby streets will undoubtedly lead you to hidden gems and popular local haunts, providing a true taste of Yokohama's gastronomic delights.

Popular Attractions and Activities near Hotel New Grand

The location of Hotel New Grand in Yokohama provides easy access to a wealth of attractions and activities. Here are some popular spots you might consider exploring:

  • Minato Mirai 21:

    The immediate vicinity offers futuristic architecture, shopping malls like Queen's Square and MARK IS, and entertainment venues.
  • Yokohama Chinatown:

    One of the largest Chinatowns in the world, offering a vibrant atmosphere, delicious food, and unique shops.
  • Yamashita Park:

    A beautiful seaside park offering stunning views of Yokohama Bay and the Hikawa Maru ship.
  • Sankeien Garden:

    A traditional Japanese garden featuring historic buildings relocated from across Japan, offering a tranquil escape.
  • Yokohama Red Brick Warehouse:

    A historic complex transformed into a shopping and entertainment hub, hosting various events and markets.
If you are looking for other activities around Hotel New Grand, check out the best deals on Traveloka: Recommended activities in Yokohama!

How to Get to Hotel New Grand from the Airport

Getting to Hotel New Grand from the airport is straightforward, with several convenient options available. For travellers arriving at Narita International Airport (NRT) or Haneda Airport (HND), you have a few choices for your journey.

  • Airport Link Trains:

    Both Narita and Haneda airports are connected to the Kanto rail network. You can take an airport express train or a local train service that connects to the Yokohama area. From major stations like Tokyo Station or Shinagawa, you can transfer to lines that will take you directly to Yokohama or the Minatomirai Line.
  • Airport Shuttle Buses:

    Limousine Bus services operate from both Narita and Haneda airports to various points in Yokohama, including hotels in the Minato Mirai area. This can be a comfortable and direct option.
  • Public Metered Taxis:

    Taxis are readily available at designated ranks outside the airport terminals. While convenient, this is generally the most expensive option for the journey to Yokohama.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app. This offers a door-to-door service and can be a good alternative to taxis.
For a hassle-free journey, consider pre-booking your Airport transfer service or looking into the Hotel New Grand airport transfer options.

Summary of Why You Should Choose Hotel New Grand

Hotel New Grand offers a compelling combination of factors that make it an excellent choice for Australian travellers visiting the Kanto region.

  • Prime Location:

    Situated in the vibrant Minato Mirai 21 district of Yokohama, providing easy access to attractions, dining, and transport links.
  • Comfort and Elegance:

    Well-appointed rooms with modern amenities, climate control, and a focus on cleanliness and guest comfort.
  • Convenient Facilities:

    A range of services including a 24-hour front desk, excellent breakfast options, and Wi-Fi to enhance your stay.
  • Historical Charm:

    Experience a piece of Yokohama's history at this iconic hotel.
Ready to experience the best of Yokohama?

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All facilities in Hotel New Grand

Bar, Cafe and Lounge Hotel New Grand
Bar, Cafe and Lounge
Entertainment Facility Hotel New Grand
Entertainment Facility
Functional Hall Hotel New Grand
Functional Hall
Common Space Hotel New Grand
Common Space
Lobby Hotel New Grand
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Hair salon

Things to Do

  • Garden

Accommodation Policy & General Information in Hotel New Grand

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel New Grand
230
Number of floors in Hotel New Grand
18
Another facilities in Hotel New Grand
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked questions about Hotel New Grand

What are available facilities at Hotel New Grand?
There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Grand?
The standard check-in time at Hotel New Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel New Grand?
Hotel New Grand has a 4.5-star rating.
How many floors does Hotel New Grand have?
Hotel New Grand has 18.
How many rooms are available at Hotel New Grand?
Hotel New Grand has 230.
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Hotel New Grand reviews and ratings

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,353)
9.6
Exceptional
From 1,353 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
Alecia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room. Nice, English speaking staff. Close to bus stop. Quiet. Walking distance from Chinatown. Wonderful experience!
Chu Ming Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Lee Ping Regan
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good access to food and shopping
kunie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were excellent, and the room review was exceptional. The bath room is sort of outdated but it was clean.
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service by all the staff was amazing. They could not do enough for you. The rooms are so large compared to Tokyo and the location could not have been better.
Mario
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything 10 out of 10 Great staff amenitirsxsetviceveyc
ronald
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good service
Van
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stephanie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Did not use the restaurant or bar services. The room was spacious and lovely with lots of toiletries and a beautiful view of the harbour overlooking the rose garden. The concierge helped us with umbrellas, stores our lugg6ungil departure and arranged a taxi van for 4 of us to cruise terminal quickly and efficiently. Really enjoyed this very Grand hotel!
Read More
Maria Isabel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was perfect. Highly recommended.
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay, great location before a cruise
Cindy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was an excellent experience, would come back in a heartbeat
Paula
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel proximity is awesome, the staff members are fantastic, and the waterfront views are amazing. There was mold and mildew on the shower walls and in the bathroom. The telephones in the room didn’t work, and the bed linen and bath towels felt like sandpaper. The lobby is very pretty; however I was very disappointed with the room.
Read More
Norman
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff very attentive i Excellent service
serafino
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff
Valerie
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in a wonderful location on waterfront and 1 block from Chinatown. Staff were helpful and friendly. Wifi worked well. Wonderful views from our ocean view room. French restaurant was good with wonderful views but was a bit expensive and we wanted just a light meal as we had been travelling all day but were unable to select simply a charcuterie board and salad from the starter menu.
Read More
Marcel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our room was quiet. The bay view was great. The staff was helpful and kind. Many restaurants and things to do around. I highly recommend this hôtel.
Donna
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great accommodation
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We arrived late and we were still treated with excellent service. The room was comfortable and presented beautifully. The view was beautiful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Grand

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,353)
9.6
Exceptional
From 1,353 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
Alecia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room. Nice, English speaking staff. Close to bus stop. Quiet. Walking distance from Chinatown. Wonderful experience!
Chu Ming Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Lee Ping Regan
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good access to food and shopping
kunie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were excellent, and the room review was exceptional. The bath room is sort of outdated but it was clean.
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service by all the staff was amazing. They could not do enough for you. The rooms are so large compared to Tokyo and the location could not have been better.
Mario
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything 10 out of 10 Great staff amenitirsxsetviceveyc
ronald
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good service
Van
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stephanie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Did not use the restaurant or bar services. The room was spacious and lovely with lots of toiletries and a beautiful view of the harbour overlooking the rose garden. The concierge helped us with umbrellas, stores our lugg6ungil departure and arranged a taxi van for 4 of us to cruise terminal quickly and efficiently. Really enjoyed this very Grand hotel!
Read More
Maria Isabel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was perfect. Highly recommended.
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay, great location before a cruise
Cindy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was an excellent experience, would come back in a heartbeat
Paula
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel proximity is awesome, the staff members are fantastic, and the waterfront views are amazing. There was mold and mildew on the shower walls and in the bathroom. The telephones in the room didn’t work, and the bed linen and bath towels felt like sandpaper. The lobby is very pretty; however I was very disappointed with the room.
Read More
Norman
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff very attentive i Excellent service
serafino
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff
Valerie
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in a wonderful location on waterfront and 1 block from Chinatown. Staff were helpful and friendly. Wifi worked well. Wonderful views from our ocean view room. French restaurant was good with wonderful views but was a bit expensive and we wanted just a light meal as we had been travelling all day but were unable to select simply a charcuterie board and salad from the starter menu.
Read More
Marcel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our room was quiet. The bay view was great. The staff was helpful and kind. Many restaurants and things to do around. I highly recommend this hôtel.
Donna
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great accommodation
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We arrived late and we were still treated with excellent service. The room was comfortable and presented beautifully. The view was beautiful.
Number of reviews per page
20
40