Hotel New Grand

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9.6
/10
Exceptional
1,401 reviews

What Guests Say About Their Stay

V***a

10.0
/ 10
My mom and I stayed in this hotel towards the end of our 2 week trip in Japan. There were a few times we left hotels this trip saying that we want to come back, but this became the only one I actually made a rebooking for already. The hotel and room itself is beautiful and clean, the location great, and the staff were amazing. They were professional, but still felt friendly and warm, from the staff welcoming us outside the hotel, to the front desk, and the cleaning staff. Same goes for the waiter and waitresses in Le Normandie. I am already looking forward to seeing New Grand in Winter, and trying the Christmas meals in the hotel restaurants.

M***I

10.0
/ 10
All the staff, from the reception staff to the restaurant staff, were incredibly polite and considerate. Since we had small children with us, we asked the restaurant to serve the food earlier, and since it was a celebration for my parents, we asked them to prepare a dessert plate. They gladly accepted our requests. On the day of the celebration, they were considerate of our children and asked if we wanted some ice cream, which made us feel warm inside. They also prepared a celebratory plate, even though we only requested it over the phone on the day. Thank you so much. We would like to use your service again when we visit Yokohama. Thank you so much.
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Aki

10.0
/ 10
We had a wonderful stay at Hotel New Grand Yokohama. The view from our room was absolutely breathtaking, and the location was perfect—within easy walking distance of both Yokohama Chinatown and Motomachi. This was a special birthday trip for my elderly mother, and we were deeply touched when the staff member who escorted us to our room wished her a happy birthday. That thoughtful gesture made our stay even more memorable. The traditional Japanese breakfast was exceptional, with outstanding quality and attention to detail. What impressed us most was how well the entire hotel is maintained. It was clear that everyone—from the maintenance team to the hospitality staff—takes great pride in caring for this beautiful historic hotel. Thank you for making our stay so special. We would be delighted to return on our next visit to Yokohama.

Mark

10.0
/ 10
The property is great parts of it are dated but it is old , the best part of the stay was the staff, they are exceedingly friendly and go out of their way to assist you. The rooms were well appointed and the beds were very comfortable, it is well located and has an excellent view.

mitsuko

10.0
/ 10
Everything was excellent. All staff were very helpful and welcomed us in cautious manner. Great location and I would like to recommend this hotel to anyone who wants to stay in near ocean.
In the Area
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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel New Grand is located in area / city Yokohama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Grand

10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520
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Hotel New Grand Rates per Night

Hotel New Grand room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel New Grand hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel New Grand Location & Address

Hotel New Grand is located at 中区山下町 10, 神奈川, 横浜, 関東, 日本, 231 8520. It's situated in the Tokyo area of Japan, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Hotel New Grand from Airport

Figuring out the best way to get from the airport to Hotel New Grand is a breeze with several options available. Whether you're after speed, affordability, or convenience, Tokyo has you covered. Here's a breakdown of your hotel transfer options from the airport:
  • Taxi (Most Direct): A taxi is the most straightforward way to reach Hotel New Grand. You'll find taxi ranks readily available outside the airport terminals. The journey typically takes around 60-90 minutes, depending on traffic.
  • Airport Limousine Bus (Convenient): The Airport Limousine Bus offers a comfortable and hassle-free transfer directly to major hotels, including those in the Yokohama area. Check the bus schedules for direct routes to Hotel New Grand or nearby stops.
  • Train (JR Narita Express or Keikyu Line) (Affordable): Take the JR Narita Express to Yokohama Station, then transfer to a local train to Motomachi-Chukagai Station, which is a short walk from the hotel. Alternatively, the Keikyu Line also connects the airport to Yokohama, offering a more budget-friendly option.
  • Ride Hailing (Easy): Ride Hailing services are available in Tokyo. Simply book a ride through the Traveloka app for a convenient door-to-door transfer.

Tips: For the most convenient route, consider the Airport Limousine Bus if it offers a direct service to Hotel New Grand or a nearby location. If you're on a budget, the train is a great option, but be prepared for a bit of walking and transferring. Taxis are readily available but can be more expensive, especially during peak hours.

Hotel New Grand Reviews & Summary

Looking for all the details about Hotel New Grand? You've come to the right place! Hotel reviews consistently highlight the hotel's exceptional service, prime location, and stunning views. Guests love the hotel's blend of classic elegance and modern amenities. The attentive staff, comfortable rooms, and delicious dining options are frequently praised. A standout feature is the hotel's historical significance, offering a glimpse into Tokyo's rich past.

One recent review raved, "The Hotel New Grand exceeded all expectations! The location was perfect, the staff were incredibly helpful, and the rooms were beautifully appointed. I highly recommend this hotel for anyone visiting Tokyo."

Hotel New Grand Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel New Grand offers a variety of categories of hotel rooms to suit every traveller's needs. From cosy standard rooms to luxurious suites, there's something for everyone.
  • Standard Room: Comfortable and well-equipped, these rooms offer a relaxing stay with essential amenities. Available in smoking and non-smoking options.
  • Superior Room: Slightly larger than standard rooms, these offer enhanced views and additional space to unwind. Some rooms feature bathtubs, while others have bidets.
  • Deluxe Room: These rooms provide a more luxurious experience with premium amenities and stylish decor. Available with city or bay views.
  • Suite: Spacious and elegant, the suites offer separate living areas, perfect for families or those seeking extra comfort.
  • Pet-Friendly Rooms: Hotel New Grand offers designated pet-friendly rooms. An additional cleaning fee of ¥5,000 (approximately SGD 50) applies per stay. Guests must inform the hotel in advance and adhere to specific pet policies.

Hotel Facilities in Hotel New Grand

Hotel New Grand boasts a wide array of hotel facilities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips. These hotel amenities cater to both adults and children.
  • Swimming Pool: Take a refreshing dip in the hotel's outdoor swimming pool. Open from 9:00 AM to 6:00 PM during the summer months.
  • Fitness Centre: Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment at the hotel's spa. Open from 10:00 AM to 9:00 PM. Prices vary depending on the treatment.
  • Business Centre: Stay connected and productive with the hotel's business centre, offering printing, faxing, and computer access.
  • Kids' Club: Keep the little ones entertained at the supervised Kids' Club, offering games, activities, and entertainment. Open from 9:00 AM to 5:00 PM.
  • Restaurants and Bars: Enjoy a variety of dining options at the hotel's restaurants and bars.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Hotel New Grand

Hotel New Grand offers a delightful array of hotel buffet and restaurant/cafe options to satisfy every palate. From traditional Japanese cuisine to international flavours, you're sure to find something you'll love.
  • Le Normandie: Experience fine dining at Le Normandie, serving classic French cuisine with a modern twist. Open for dinner from 6:00 PM to 10:00 PM. Expect to pay around SGD 120 per person.
  • The Cafe: Enjoy a casual meal or afternoon tea at The Cafe, offering a variety of light bites, pastries, and beverages. Open from 10:00 AM to 10:00 PM.
  • Namioto: Savour authentic Japanese cuisine at Namioto, specialising in fresh seafood and traditional dishes. Open for lunch and dinner. A set lunch costs around SGD 60 per person.
  • Buffet Breakfast: Start your day with a delicious buffet breakfast at the hotel's main dining room. Featuring a wide selection of hot and cold dishes, including Japanese and Western favourites. Price: SGD 45 per person.

Signature Dish: Don't miss the hotel's signature dish, the "Doria," a creamy rice gratin with shrimp and mushrooms, created at Hotel New Grand.

Hotel New Grand Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel New Grand offers convenient hotel to airport transfer options to make your arrival and departure as smooth as possible.

Hotel New Grand provides airport pick-up services from Narita (NRT) and Haneda (HND) airports. To book, simply contact the hotel directly at least 48 hours in advance with your flight details. Provide your arrival time, flight number, and the number of passengers. The hotel will arrange for a private car to pick you up from the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Tokyo is a breeze with its efficient public transportation system. Hotel New Grand is conveniently located near several MRT nearby and bus stops nearby, making it easy to explore the city.
  • Motomachi-Chukagai Station (Minatomirai Line): This is the nearest MRT station, located just a 5-minute walk from the hotel.
  • Yokohama Station: A major transportation hub, Yokohama Station is a short train ride away and connects to various lines, including the JR lines and the Tokyu Toyoko Line.
  • Bus Stop: There are several bus stops located within a few minutes' walk of the hotel, offering routes to various parts of Yokohama and Tokyo.

Public Transport Card: To use the MRT and buses, you can purchase a Suica or Pasmo card, which are rechargeable contactless cards. These cards can be purchased at vending machines in most train stations. Alternatively, you can use a Japan Rail Pass if you plan to travel extensively by train.

Nearby Attractions for Family / Kid Friendly

Tokyo offers a plethora of nearby activities and nearby sightseeing places perfect for families and kids. From interactive museums to beautiful parks, there's no shortage of things to see nearby and stuff to see nearby.
  • Yokohama Anpanman Children's Museum (2 km): A fun and interactive museum dedicated to the popular Anpanman cartoon character. Perfect for young children. Entry fee: ¥2,200 (approximately SGD 22).
  • Sankeien Garden (6 km): A beautiful traditional Japanese garden with historic buildings and serene landscapes. A great place for a relaxing stroll. Entry fee: ¥700 (approximately SGD 7).
  • Cup Noodles Museum Yokohama (3 km): An interactive museum where you can learn about the history of instant noodles and even create your own custom cup noodles. Entry fee: ¥500 (approximately SGD 5).
  • Yokohama Cosmo World (1 km): An amusement park with thrilling rides and attractions, including a giant Ferris wheel offering stunning views of the city. Ride prices vary.
  • Yamashita Park (0.5 km): A scenic waterfront park offering beautiful views of Yokohama Bay. A great place for a picnic or a leisurely walk. Free entry.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel New Grand (Tokyo)

Exploring the nearby dining scene around Hotel New Grand is a culinary adventure. From charming cafes to authentic local restaurants, there's something to satisfy every craving. Discover the best nearby dining and local food options just steps from your hotel.
  • Cafes/Restaurants:
    • Starbucks Coffee (Various Locations): Enjoy your favourite coffee and pastries at one of the many Starbucks locations in the area.
    • bills Yokohama (Red Brick Warehouse): Indulge in delicious pancakes and brunch dishes at this popular Australian cafe.
    • Saizeriya (Various Locations): A family-friendly Italian restaurant chain offering affordable pasta, pizza, and other dishes.
  • Local Street Food:
    • Ramen: Slurp on a bowl of authentic Japanese ramen at one of the many ramen shops in the area.
    • Yakitori (Grilled Chicken Skewers): Savour the flavour of grilled chicken skewers seasoned with various sauces and spices.
    • Takoyaki (Octopus Balls): Try these savoury octopus-filled balls topped with sauce, mayonnaise, and bonito flakes.
    • Okonomiyaki (Savoury Pancake): Enjoy a delicious savoury pancake filled with cabbage, meat, and other ingredients.
    • Taiyaki (Fish-Shaped Cake): Indulge in a sweet fish-shaped cake filled with red bean paste or custard.

Shopping places near Hotel New Grand (Tokyo)

Looking for the best shops near me and nearby shopping destinations? Hotel New Grand is conveniently located near a variety of shopping places, from department stores near me to trendy boutiques. Explore the best mall near hotel and dept stores near me for a memorable shopping experience.
  • Motomachi Shopping Street: A charming street lined with boutiques, cafes, and restaurants.
  • Yokohama Red Brick Warehouse: A historic warehouse complex transformed into a shopping and dining destination.
  • Takashimaya Yokohama: A large department store offering a wide range of fashion, cosmetics, and household goods.

Other Places to Stay Near Hotel New Grand

Looking for alternative accommodations near Hotel New Grand? Whether you're seeking luxury, affordability, or a unique experience, Tokyo offers a variety of options. From five star hotels near me to cosy ryokans, here are some other places to stay nearby.
  • Luxury/5–6 Star Hotels Nearby:
    • The Ritz-Carlton, Tokyo: Offering stunning views and impeccable service.
    • Mandarin Oriental, Tokyo: Known for its luxurious accommodations and world-class dining.
    • Imperial Hotel: A historic hotel with a reputation for elegance and hospitality.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!
  • Four-Star Hotels Nearby:
    • Hotel Rose Garden Shinjuku: A comfortable and convenient option in the heart of Shinjuku.
    • Keio Plaza Hotel Tokyo: Offering spacious rooms and a variety of dining options.
    • Park Hotel Tokyo: Known for its artistic decor and panoramic city views.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!
  • Three-Star Hotels Nearby:
    • Shinjuku Granbell Hotel: A stylish and modern hotel with a rooftop bar.
    • Hotel Gracery Shinjuku: Famous for its Godzilla head towering above the building.
    • Sunroute Plaza Shinjuku: A budget-friendly option with comfortable rooms and a convenient location.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Tokyo and searching for the perfect accommodation? Hotel availability can fluctuate, so it's essential to book your stay in advance. Make your hotel reservations with ease and secure your room booking through Traveloka. Don't miss out on the opportunity to experience the best of Tokyo. Book your stay at Hotel New Grand or explore other fantastic options on Traveloka. book cheap hotels in Japan cheap hotels nearby

All facilities in Hotel New Grand

Bar, Cafe and Lounge Hotel New Grand
Bar, Cafe and Lounge
Entertainment Facility Hotel New Grand
Entertainment Facility
Functional Hall Hotel New Grand
Functional Hall
Common Space Hotel New Grand
Common Space
Lobby Hotel New Grand
Lobby

Things to Do

  • Garden

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon

Accommodation Policy & General Information in Hotel New Grand

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel New Grand
230
Number of floors in Hotel New Grand
18
Another facilities in Hotel New Grand
Garden, LAN Internet, Free WiFi, Banquet, Reception hall

Frequently asked question in Hotel New Grand

What are available facilities at Hotel New Grand?
There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Grand?
The standard check-in time at Hotel New Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel New Grand
Hotel New Grand has a 4.5-star rating.
How many floors does Hotel New Grand have?
Hotel New Grand has 18.
How many rooms are available at Hotel New Grand
Hotel New Grand has 230.
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More Reviews from Other Guests in Hotel New Grand

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,392)
9.6
Exceptional
From 1,392 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
Aki
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at Hotel New Grand Yokohama. The view from our room was absolutely breathtaking, and the location was perfect—within easy walking distance of both Yokohama Chinatown and Motomachi. This was a special birthday trip for my elderly mother, and we were deeply touched when the staff member who escorted us to our room wished her a happy birthday. That thoughtful gesture made our stay even more memorable. The traditional Japanese breakfast was exceptional, with outstanding quality and attention to detail. What impressed us most was how well the entire hotel is maintained. It was clear that everyone—from the maintenance team to the hospitality staff—takes great pride in caring for this beautiful historic hotel. Thank you for making our stay so special. We would be delighted to return on our next visit to Yokohama.
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saeko
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All staffs are friendly & very helpful. Room & amenities are ok. Super location. Love to go back again.
IKUYO
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our room was clean and nicely decorated and we enjoyed the view overlooking the park and the port.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is great parts of it are dated but it is old , the best part of the stay was the staff, they are exceedingly friendly and go out of their way to assist you. The rooms were well appointed and the beds were very comfortable, it is well located and has an excellent view.
mitsuko
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was excellent. All staff were very helpful and welcomed us in cautious manner. Great location and I would like to recommend this hotel to anyone who wants to stay in near ocean.
Vickie
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Such a great and accommodating stay. Everything at our fingertips
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel and room was clean. But not immaculate. I think the over all need for updating gives it that feel. For an old hotel, it is very clean. The bed was very hard. Staff was very courteous and helpful. Location is excellent. Close to many tourist sites, grocery store, restaurants…even MacDonald’s. Tho the only Japanese food we found nearby was in the grocery store.
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Grace
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at the hotel for 2 nights prior to cruising out of Yokohama. The location was perfect and the staffs were all extremely helpful. Despite a little hiccup due to our family having 4 reservations, everything got taken care of promptly and everyone was accommodating. Will definitely stay there again if opportunity arises.
Jean
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location especially if you’re taking a cruise from Yokohama, easy access to trains. Nice quiet area. Easy walk to Motomachi Dori street for many dining venues
Lori
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked this hotel the last minute as we wanted to tour around Yokohama before our cruise. The location was excellent. 5 minute walk from the Train Station and 15 minute walk to our cruise terminal. The hotel lives up to its name, very grand! Fancy, and large rooms! Older establishment. No key cards but real keys. Was a quick stay.
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Alecia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room. Nice, English speaking staff. Close to bus stop. Quiet. Walking distance from Chinatown. Wonderful experience!
Chu Ming Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Lee Ping Regan
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good access to food and shopping
kunie
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were excellent, and the room review was exceptional. The bath room is sort of outdated but it was clean.
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service by all the staff was amazing. They could not do enough for you. The rooms are so large compared to Tokyo and the location could not have been better.
Mario
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything 10 out of 10 Great staff amenitirsxsetviceveyc
ronald
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good service
Van
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stephanie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Did not use the restaurant or bar services. The room was spacious and lovely with lots of toiletries and a beautiful view of the harbour overlooking the rose garden. The concierge helped us with umbrellas, stores our lugg6ungil departure and arranged a taxi van for 4 of us to cruise terminal quickly and efficiently. Really enjoyed this very Grand hotel!
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.