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Hotel New Grand
Hotels
9.4
/10
Exceptional
906 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
A very excellent hotel with excellent service. If you get a room that overlooks the bay the room is very large. For people who do not wish to eat at the restaurant which can be a little pricey there is a McDonald’s and a large selection of dining close by. The hotel is very near the cruise port for those taking a cruise. The hotel does not have a shuttle to the cruise port, but they arrange a taxi and the price is approximately six dollars. you could walk to the Chinatown area of Yokohama and approximately 3 to 5 minutes.
Lynne
10.0
/ 10
This was our third visit to the New Grand Hotel prior to a cruise. We love the history and ambience of the old part and the great harbour views from the tower part. The staff are very attentive and professional and the gardens out front are delight to stroll in. China town close by is a great contrast to visit especially all lit up at night.
Vickie
10.0
/ 10
It is very close to the pier, Chinatown, shopping, and a train station. My room is very comfortable and spacious.
In the Area
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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel New Grand
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What's around Hotel New Grand
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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520
Discover More About Hotel New Grand
Location
Hotel New Grand is located in area / city Naka-ku.
About Hotel New Grand
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel New Grand exclusively for you.
Hotel New Grand is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Hotel New Grand.
All facilities in Hotel New Grand
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Reception hall
- Smoking area
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
Things to Do
- Garden
- Discounted Fitness Center
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Souvenir shop
- Hair salon
Food and Drinks
- Bar
Accommodation Policy & General Information in Hotel New Grand
Important Note
- Self parking fee: JPY 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's garden will be closed from now to August 29, 2025 due to construction. Breakfast is not included in the Breakfast rate plan for children ages 0-6.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Hotel New Grand | 230 |
Number of floors in Hotel New Grand | 18 |
Another facilities in Hotel New Grand | Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter |
Frequently asked question in Hotel New Grand
What are available facilities at Hotel New Grand?
There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Grand?
The standard check-in time at Hotel New Grand is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Hotel New Grand
Traveloka (5)
Other sources (901)
9.4
Exceptional
From 901 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.6
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Traveler Reviews Hotel New Grand
Number of reviews per page
20
40
Top reviews
Thomas
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful classic hotel
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
A very excellent hotel with excellent service. If you get a room that overlooks the bay the room is very large. For people who do not wish to eat at the restaurant which can be a little pricey there is a McDonald’s and a large selection of dining close by. The hotel is very near the cruise port for those taking a cruise. The hotel does not have a shuttle to the cruise port, but they arrange a taxi and the price is approximately six dollars. you could walk to the Chinatown area of Yokohama and approximately 3 to 5 minutes.
Read More
Mark Anchor
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was excellent. Café had delicious sandwiches and desserts.
Patricia
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We checked in after midnight for a one night stay (our flight had been delayed). I ask if it was possible to do a late check out ( one hour) from 11 am to 12. Yes but 3500yen for one hour. That's a bit steep. Otherwise lovely hotel. Illy coffee in room.
Alderic Harold
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This is my third stay and I will stay here again
Lynne
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was our third visit to the New Grand Hotel prior to a cruise. We love the history and ambience of the old part and the great harbour views from the tower part. The staff are very attentive and professional and the gardens out front are delight to stroll in. China town close by is a great contrast to visit especially all lit up at night.
Read More
Tiffany
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel was perfect for our needs close to the port for our departure onto a cruise. The hotel staff were very helpful in check in, storing luggage and showing us the hotels amenities. The hotel itself is a little dated and is showing its age from the carpets to fixtures and fittings etc but everything worked in the room although I couldn't figure out the AC. The view of the port and downtown were excellent. I would stay here again even though the place needs updating its got a lot going for it.
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KAM NONG
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Fast excellent services everywhere
Klaus H
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Super clean VERY professional staff. Great location.
kilhak
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place
Jesus
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very close to Chinatown.
Vickie
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It is very close to the pier, Chinatown, shopping, and a train station. My room is very comfortable and spacious.
Sepehr
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great view and close to key attractions in Yokohama. Very friendly staff!
Katherine
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This is a beautifully maintained historic property that exudes elegance of another time. It is well-located by the waterfront across from Yamashita Park, near multiple shopping venues, and colorful Chinatown. The Keikyu limo bus to Haneda Airport stops right in front of the property.
The staff are very attentive. We would return again.
Read More
sharon
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This hotel is one of the best we have stayed in. The staff are all incredible.
Bradford
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Friendly staff and great area, convenient
Bradford
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Friendly staff and great location
Mikiko
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
いつ宿泊しても素晴らしいホテル、サービス。また利用したいです。
Peachy
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Overall our stay was great!
Jacob
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This place was great highly recommend!
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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