Hotel New Grand

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9.6
/10
Exceptional
1,356 reviews

What Guests Say About Their Stay

V***a

10.0
/ 10
My mom and I stayed in this hotel towards the end of our 2 week trip in Japan. There were a few times we left hotels this trip saying that we want to come back, but this became the only one I actually made a rebooking for already. The hotel and room itself is beautiful and clean, the location great, and the staff were amazing. They were professional, but still felt friendly and warm, from the staff welcoming us outside the hotel, to the front desk, and the cleaning staff. Same goes for the waiter and waitresses in Le Normandie. I am already looking forward to seeing New Grand in Winter, and trying the Christmas meals in the hotel restaurants.

M***I

10.0
/ 10
All the staff, from the reception staff to the restaurant staff, were incredibly polite and considerate. Since we had small children with us, we asked the restaurant to serve the food earlier, and since it was a celebration for my parents, we asked them to prepare a dessert plate. They gladly accepted our requests. On the day of the celebration, they were considerate of our children and asked if we wanted some ice cream, which made us feel warm inside. They also prepared a celebratory plate, even though we only requested it over the phone on the day. Thank you so much. We would like to use your service again when we visit Yokohama. Thank you so much.
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Chu Ming Philip

10.0
/ 10
Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.

Lee Ping Regan

10.0
/ 10
Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.

Paula

10.0
/ 10
The service by all the staff was amazing. They could not do enough for you. The rooms are so large compared to Tokyo and the location could not have been better.
In the Area
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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel New Grand is located in area / city Yokohama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Grand

10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520
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Lobby Hotel New Grand
Lobby 2 Hotel New Grand

Discover More About Hotel New Grand

Discover the Timeless Elegance of Hotel New Grand

Welcome to Hotel New Grand, a distinguished landmark in the heart of Kanto, Japan, offering an unparalleled blend of historic charm and modern comfort. Whether you're planning a romantic getaway, a family vacation, or a business trip, Hotel New Grand promises an unforgettable experience. Room rates at Hotel New Grand start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel New Grand Location

Hotel New Grand is ideally situated in the vibrant Yamashita-cho district of Yokohama, Kanagawa Prefecture. Located just a short distance from the bustling city center, it offers a perfect balance of accessibility and tranquility. The hotel is conveniently positioned near key transportation hubs, making it easy to explore the wider Kanto region. Its prime location in Yamashita-cho places you within a charming area known for its historical significance and scenic waterfront views, offering an atmosphere that is both sophisticated and inviting.

Hotel New Grand Facilities & Services

Facilities for guests at Hotel New Grand are designed to ensure a comfortable and enriching stay. * **Spacious Guest Rooms:** Offering a variety of well-appointed rooms and suites. * **Fine Dining Options:** Experience exquisite culinary delights at our on-site restaurants. * **Elegant Event Spaces:** Perfect for weddings, conferences, and private gatherings. * **Concierge Services:** Our dedicated team is available to assist with your needs. * **Fitness Center:** Stay active with our fully equipped gym. * **Business Center:** Providing essential services for our business travelers. * **Gift Shop:** Browse a selection of local souvenirs and essentials. * **Luggage Storage:** Secure storage for your belongings before check-in or after check-out. * **Currency Exchange:** Convenient service for international guests. * **24-Hour Front Desk:** Always available to assist you at any time. * **Housekeeping Services:** Daily cleaning to maintain the highest standards of comfort. * **Laundry Service:** Available for guest convenience. * **Wi-Fi Access:** Complimentary high-speed internet throughout the hotel. * **Parking:** Ample parking space is available for guests.

Hotel New Grand Room Types

Discover a range of meticulously designed accommodations, each offering a unique perspective on comfort and style. The room types of Hotel New Grand cater to every traveler's needs, from solo adventurers to families. * **Superior Twin Room:** Featuring two comfortable twin beds, offering a City View or Garden View. Available in smoking and non-smoking options. Some rooms may include a bathtub. * **Deluxe King Room:** A spacious room with a luxurious king-sized bed, providing either a City View or Ocean View. Available in smoking and non-smoking options. Bathtub included in select rooms. * **Junior Suite:** An elegantly appointed suite offering enhanced space and amenities, with options for City View or Ocean View. Available in non-smoking. Features a bathtub. * **Executive Suite:** Our most luxurious offering, providing expansive living areas and premium amenities. Enjoy breathtaking City or Ocean Views. Available in non-smoking. Includes a bathtub. * **Family Room:** Designed for families, these rooms offer ample space and comfortable bedding arrangements. Available in non-smoking. Bathtub may be available in select rooms.

Hotel New Grand Dining & Restaurants

Embark on a culinary journey at Hotel New Grand, where exceptional dining experiences await. * **Le Normandie:** Our signature French restaurant, offering exquisite fine dining. Estimated price per person: PHP 4,000 - PHP 8,000. Operating hours: Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 9:30 PM. * **Sakura:** Experience authentic Japanese cuisine, from sushi to traditional multi-course meals. Estimated price per person: PHP 3,000 - PHP 6,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 9:30 PM. * **The Grand Cafe:** A relaxed all-day dining venue serving a variety of international and local dishes, including a popular seafood buffet. Estimated price per person: PHP 2,000 - PHP 4,000. Operating hours: 7:00 AM - 10:00 PM. * **The Bar:** Enjoy expertly crafted cocktails and light snacks in a sophisticated atmosphere. Estimated price per person: PHP 1,000 - PHP 2,500. Operating hours: 5:00 PM - 11:00 PM.

Hotel New Grand Nearby Attractions and Activities

Explore the rich cultural tapestry and scenic beauty surrounding Hotel New Grand. * **Yokohama Red Brick Warehouse:** A historic shopping and entertainment complex with unique boutiques and cafes. * **Chinatown, Yokohama:** One of the largest Chinatowns in the world, offering a vibrant culinary and cultural experience. * **Sankeien Garden:** A beautiful traditional Japanese garden featuring historic buildings relocated from across Japan. * **Minato Mirai 21:** A modern waterfront district with skyscrapers, shopping malls, museums, and an amusement park. * **Cup Noodles Museum Yokohama:** An interactive museum dedicated to the history and creation of instant ramen. If you are looking for other activities around Hotel New Grand, check out the best deals on Traveloka: Recommended activities in Yokohama!

How to Get to Hotel New Grand from the Airport

Navigating your journey to Hotel New Grand is straightforward, with several convenient options available. The airport transfer service of Hotel New Grand ensures a smooth transition from your arrival. * **Narita International Airport (NRT) to Hotel New Grand:** * **Narita Express Train:** Take the Narita Express to Yokohama Station (approx. 90 minutes, PHP 1,500 - PHP 2,000). From Yokohama Station, a short taxi ride (approx. 15 minutes, PHP 500 - PHP 800) or a local train to nearby stations will take you to the hotel. * **Airport Limousine Bus:** Direct buses to Yokohama Station are available (approx. 100-120 minutes, PHP 1,200 - PHP 1,800). From Yokohama Station, take a taxi. * **Taxi:** A direct taxi from Narita Airport is the most convenient but also the most expensive option (approx. 90-120 minutes, PHP 15,000 - PHP 20,000). * **Haneda Airport (HND) to Hotel New Grand:** * **Keikyu Line Train:** Take the Keikyu Line from Haneda Airport to Shinagawa Station, then transfer to the JR Tokaido Line or JR Yokosuka Line to Yokohama Station (approx. 45-60 minutes, PHP 800 - PHP 1,200). From Yokohama Station, take a taxi. * **Airport Limousine Bus:** Buses to Yokohama Station are available (approx. 40-60 minutes, PHP 800 - PHP 1,200). From Yokohama Station, take a taxi. * **Taxi:** A direct taxi from Haneda Airport is a convenient option (approx. 30-50 minutes, PHP 6,000 - PHP 9,000). * **Hotel New Grand Airport Transfer:** For ultimate convenience, inquire about the hotel's private airport transfer services. This service can be arranged directly with the hotel for a seamless arrival experience.

Summary of Why You Should Choose to Stay at Hotel New Grand

Hotel New Grand offers a compelling combination of historic grandeur, modern amenities, and an unbeatable location, making it the premier choice for your Kanto adventure. * **Prime Location:** Situated in the heart of Yokohama, with easy access to attractions and transportation. * **Elegant Accommodations:** A wide array of room types to suit every preference, ensuring comfort and style. * **Exceptional Dining:** Savor world-class cuisine at our diverse on-site restaurants. * **Impeccable Service:** Experience the renowned Japanese hospitality with attentive and personalized service. * **Historic Charm:** Immerse yourself in the timeless elegance of a hotel steeped in history. Discover the perfect blend of luxury and convenience. Check for **Room availability at Hotel New Grand** and begin **Booking Hotel New Grand** today through Traveloka for an exceptional stay. Book budget hotels in Kanto and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel New Grand

Bar, Cafe and Lounge Hotel New Grand
Bar, Cafe and Lounge
Entertainment Facility Hotel New Grand
Entertainment Facility
Functional Hall Hotel New Grand
Functional Hall
Common Space Hotel New Grand
Common Space
Lobby Hotel New Grand
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Hair salon

Things to Do

  • Garden

Accommodation Policy & General Information in Hotel New Grand

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel New Grand
230
Number of floors in Hotel New Grand
18
Another facilities in Hotel New Grand
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel New Grand

What are available facilities at Hotel New Grand?
There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Grand?
The standard check-in time at Hotel New Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel New Grand?
Hotel New Grand is a 4.5-star hotel.
How many floors does Hotel New Grand have?
Hotel New Grand has 18 floors.
How many rooms are available at Hotel New Grand?
Hotel New Grand has 230 rooms in total.
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More Reviews from Other Guests in Hotel New Grand

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,347)
9.6
Exceptional
From 1,347 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
Chu Ming Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Lee Ping Regan
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good access to food and shopping
kunie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were excellent, and the room review was exceptional. The bath room is sort of outdated but it was clean.
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The service by all the staff was amazing. They could not do enough for you. The rooms are so large compared to Tokyo and the location could not have been better.
Mario
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything 10 out of 10 Great staff amenitirsxsetviceveyc
ronald
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good service
Van
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stephanie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Did not use the restaurant or bar services. The room was spacious and lovely with lots of toiletries and a beautiful view of the harbour overlooking the rose garden. The concierge helped us with umbrellas, stores our lugg6ungil departure and arranged a taxi van for 4 of us to cruise terminal quickly and efficiently. Really enjoyed this very Grand hotel!
Read More
Maria Isabel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was perfect. Highly recommended.
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay, great location before a cruise
Cindy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was an excellent experience, would come back in a heartbeat
Paula
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel proximity is awesome, the staff members are fantastic, and the waterfront views are amazing. There was mold and mildew on the shower walls and in the bathroom. The telephones in the room didn’t work, and the bed linen and bath towels felt like sandpaper. The lobby is very pretty; however I was very disappointed with the room.
Read More
Norman
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very attentive i Excellent service
serafino
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff
Valerie
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in a wonderful location on waterfront and 1 block from Chinatown. Staff were helpful and friendly. Wifi worked well. Wonderful views from our ocean view room. French restaurant was good with wonderful views but was a bit expensive and we wanted just a light meal as we had been travelling all day but were unable to select simply a charcuterie board and salad from the starter menu.
Read More
Marcel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our room was quiet. The bay view was great. The staff was helpful and kind. Many restaurants and things to do around. I highly recommend this hôtel.
Donna
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great accommodation
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We arrived late and we were still treated with excellent service. The room was comfortable and presented beautifully. The view was beautiful.
Connie
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel, great location. Good variety of eateries within hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Grand

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,347)
9.6
Exceptional
From 1,347 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
Chu Ming Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Lee Ping Regan
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good access to food and shopping
kunie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were excellent, and the room review was exceptional. The bath room is sort of outdated but it was clean.
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The service by all the staff was amazing. They could not do enough for you. The rooms are so large compared to Tokyo and the location could not have been better.
Mario
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything 10 out of 10 Great staff amenitirsxsetviceveyc
ronald
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good service
Van
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stephanie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Did not use the restaurant or bar services. The room was spacious and lovely with lots of toiletries and a beautiful view of the harbour overlooking the rose garden. The concierge helped us with umbrellas, stores our lugg6ungil departure and arranged a taxi van for 4 of us to cruise terminal quickly and efficiently. Really enjoyed this very Grand hotel!
Read More
Maria Isabel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was perfect. Highly recommended.
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay, great location before a cruise
Cindy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Was an excellent experience, would come back in a heartbeat
Paula
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel proximity is awesome, the staff members are fantastic, and the waterfront views are amazing. There was mold and mildew on the shower walls and in the bathroom. The telephones in the room didn’t work, and the bed linen and bath towels felt like sandpaper. The lobby is very pretty; however I was very disappointed with the room.
Read More
Norman
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very attentive i Excellent service
serafino
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff
Valerie
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in a wonderful location on waterfront and 1 block from Chinatown. Staff were helpful and friendly. Wifi worked well. Wonderful views from our ocean view room. French restaurant was good with wonderful views but was a bit expensive and we wanted just a light meal as we had been travelling all day but were unable to select simply a charcuterie board and salad from the starter menu.
Read More
Marcel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our room was quiet. The bay view was great. The staff was helpful and kind. Many restaurants and things to do around. I highly recommend this hôtel.
Donna
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great accommodation
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We arrived late and we were still treated with excellent service. The room was comfortable and presented beautifully. The view was beautiful.
Connie
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel, great location. Good variety of eateries within hotel.
Number of reviews per page
20
40