Hotel New Grand

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9.6
/10
Exceptional
1,453 reviews

What Guests Say About Their Stay

V***a

10.0
/ 10
My mom and I stayed in this hotel towards the end of our 2 week trip in Japan. There were a few times we left hotels this trip saying that we want to come back, but this became the only one I actually made a rebooking for already. The hotel and room itself is beautiful and clean, the location great, and the staff were amazing. They were professional, but still felt friendly and warm, from the staff welcoming us outside the hotel, to the front desk, and the cleaning staff. Same goes for the waiter and waitresses in Le Normandie. I am already looking forward to seeing New Grand in Winter, and trying the Christmas meals in the hotel restaurants.

M***I

10.0
/ 10
All the staff, from the reception staff to the restaurant staff, were incredibly polite and considerate. Since we had small children with us, we asked the restaurant to serve the food earlier, and since it was a celebration for my parents, we asked them to prepare a dessert plate. They gladly accepted our requests. On the day of the celebration, they were considerate of our children and asked if we wanted some ice cream, which made us feel warm inside. They also prepared a celebratory plate, even though we only requested it over the phone on the day. Thank you so much. We would like to use your service again when we visit Yokohama. Thank you so much.
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Aki

10.0
/ 10
We had a wonderful stay at Hotel New Grand Yokohama. The view from our room was absolutely breathtaking, and the location was perfect—within easy walking distance of both Yokohama Chinatown and Motomachi. This was a special birthday trip for my elderly mother, and we were deeply touched when the staff member who escorted us to our room wished her a happy birthday. That thoughtful gesture made our stay even more memorable. The traditional Japanese breakfast was exceptional, with outstanding quality and attention to detail. What impressed us most was how well the entire hotel is maintained. It was clear that everyone—from the maintenance team to the hospitality staff—takes great pride in caring for this beautiful historic hotel. Thank you for making our stay so special. We would be delighted to return on our next visit to Yokohama.

Mark

10.0
/ 10
The property is great parts of it are dated but it is old , the best part of the stay was the staff, they are exceedingly friendly and go out of their way to assist you. The rooms were well appointed and the beds were very comfortable, it is well located and has an excellent view.

mitsuko

10.0
/ 10
Everything was excellent. All staff were very helpful and welcomed us in cautious manner. Great location and I would like to recommend this hotel to anyone who wants to stay in near ocean.
In the Area
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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel New Grand is located in area / city Yokohama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Grand

10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520
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Discover the Timeless Elegance of Hotel New Grand

Welcome to Hotel New Grand, a distinguished landmark in the heart of Kanto, Japan, offering an unparalleled blend of historic charm and modern comfort. Whether you're planning a romantic getaway, a family vacation, or a business trip, Hotel New Grand promises an unforgettable experience. Room rates at Hotel New Grand start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel New Grand Location

Hotel New Grand is ideally situated in the vibrant Yamashita-cho district of Yokohama, Kanagawa Prefecture. Located just a short distance from the bustling city center, it offers a perfect balance of accessibility and tranquility. The hotel is conveniently positioned near key transportation hubs, making it easy to explore the wider Kanto region. Its prime location in Yamashita-cho places you within a charming area known for its historical significance and scenic waterfront views, offering an atmosphere that is both sophisticated and inviting.

Hotel New Grand Facilities & Services

Facilities for guests at Hotel New Grand are designed to ensure a comfortable and enriching stay. * **Spacious Guest Rooms:** Offering a variety of well-appointed rooms and suites. * **Fine Dining Options:** Experience exquisite culinary delights at our on-site restaurants. * **Elegant Event Spaces:** Perfect for weddings, conferences, and private gatherings. * **Concierge Services:** Our dedicated team is available to assist with your needs. * **Fitness Center:** Stay active with our fully equipped gym. * **Business Center:** Providing essential services for our business travelers. * **Gift Shop:** Browse a selection of local souvenirs and essentials. * **Luggage Storage:** Secure storage for your belongings before check-in or after check-out. * **Currency Exchange:** Convenient service for international guests. * **24-Hour Front Desk:** Always available to assist you at any time. * **Housekeeping Services:** Daily cleaning to maintain the highest standards of comfort. * **Laundry Service:** Available for guest convenience. * **Wi-Fi Access:** Complimentary high-speed internet throughout the hotel. * **Parking:** Ample parking space is available for guests.

Hotel New Grand Room Types

Discover a range of meticulously designed accommodations, each offering a unique perspective on comfort and style. The room types of Hotel New Grand cater to every traveler's needs, from solo adventurers to families. * **Superior Twin Room:** Featuring two comfortable twin beds, offering a City View or Garden View. Available in smoking and non-smoking options. Some rooms may include a bathtub. * **Deluxe King Room:** A spacious room with a luxurious king-sized bed, providing either a City View or Ocean View. Available in smoking and non-smoking options. Bathtub included in select rooms. * **Junior Suite:** An elegantly appointed suite offering enhanced space and amenities, with options for City View or Ocean View. Available in non-smoking. Features a bathtub. * **Executive Suite:** Our most luxurious offering, providing expansive living areas and premium amenities. Enjoy breathtaking City or Ocean Views. Available in non-smoking. Includes a bathtub. * **Family Room:** Designed for families, these rooms offer ample space and comfortable bedding arrangements. Available in non-smoking. Bathtub may be available in select rooms.

Hotel New Grand Dining & Restaurants

Embark on a culinary journey at Hotel New Grand, where exceptional dining experiences await. * **Le Normandie:** Our signature French restaurant, offering exquisite fine dining. Estimated price per person: PHP 4,000 - PHP 8,000. Operating hours: Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 9:30 PM. * **Sakura:** Experience authentic Japanese cuisine, from sushi to traditional multi-course meals. Estimated price per person: PHP 3,000 - PHP 6,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 9:30 PM. * **The Grand Cafe:** A relaxed all-day dining venue serving a variety of international and local dishes, including a popular seafood buffet. Estimated price per person: PHP 2,000 - PHP 4,000. Operating hours: 7:00 AM - 10:00 PM. * **The Bar:** Enjoy expertly crafted cocktails and light snacks in a sophisticated atmosphere. Estimated price per person: PHP 1,000 - PHP 2,500. Operating hours: 5:00 PM - 11:00 PM.

Hotel New Grand Nearby Attractions and Activities

Explore the rich cultural tapestry and scenic beauty surrounding Hotel New Grand. * **Yokohama Red Brick Warehouse:** A historic shopping and entertainment complex with unique boutiques and cafes. * **Chinatown, Yokohama:** One of the largest Chinatowns in the world, offering a vibrant culinary and cultural experience. * **Sankeien Garden:** A beautiful traditional Japanese garden featuring historic buildings relocated from across Japan. * **Minato Mirai 21:** A modern waterfront district with skyscrapers, shopping malls, museums, and an amusement park. * **Cup Noodles Museum Yokohama:** An interactive museum dedicated to the history and creation of instant ramen. If you are looking for other activities around Hotel New Grand, check out the best deals on Traveloka: Recommended activities in Yokohama!

How to Get to Hotel New Grand from the Airport

Navigating your journey to Hotel New Grand is straightforward, with several convenient options available. The airport transfer service of Hotel New Grand ensures a smooth transition from your arrival. * **Narita International Airport (NRT) to Hotel New Grand:** * **Narita Express Train:** Take the Narita Express to Yokohama Station (approx. 90 minutes, PHP 1,500 - PHP 2,000). From Yokohama Station, a short taxi ride (approx. 15 minutes, PHP 500 - PHP 800) or a local train to nearby stations will take you to the hotel. * **Airport Limousine Bus:** Direct buses to Yokohama Station are available (approx. 100-120 minutes, PHP 1,200 - PHP 1,800). From Yokohama Station, take a taxi. * **Taxi:** A direct taxi from Narita Airport is the most convenient but also the most expensive option (approx. 90-120 minutes, PHP 15,000 - PHP 20,000). * **Haneda Airport (HND) to Hotel New Grand:** * **Keikyu Line Train:** Take the Keikyu Line from Haneda Airport to Shinagawa Station, then transfer to the JR Tokaido Line or JR Yokosuka Line to Yokohama Station (approx. 45-60 minutes, PHP 800 - PHP 1,200). From Yokohama Station, take a taxi. * **Airport Limousine Bus:** Buses to Yokohama Station are available (approx. 40-60 minutes, PHP 800 - PHP 1,200). From Yokohama Station, take a taxi. * **Taxi:** A direct taxi from Haneda Airport is a convenient option (approx. 30-50 minutes, PHP 6,000 - PHP 9,000). * **Hotel New Grand Airport Transfer:** For ultimate convenience, inquire about the hotel's private airport transfer services. This service can be arranged directly with the hotel for a seamless arrival experience.

Summary of Why You Should Choose to Stay at Hotel New Grand

Hotel New Grand offers a compelling combination of historic grandeur, modern amenities, and an unbeatable location, making it the premier choice for your Kanto adventure. * **Prime Location:** Situated in the heart of Yokohama, with easy access to attractions and transportation. * **Elegant Accommodations:** A wide array of room types to suit every preference, ensuring comfort and style. * **Exceptional Dining:** Savor world-class cuisine at our diverse on-site restaurants. * **Impeccable Service:** Experience the renowned Japanese hospitality with attentive and personalized service. * **Historic Charm:** Immerse yourself in the timeless elegance of a hotel steeped in history. Discover the perfect blend of luxury and convenience. Check for **Room availability at Hotel New Grand** and begin **Booking Hotel New Grand** today through Traveloka for an exceptional stay. Book budget hotels in Kanto and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel New Grand

Entertainment Facility Hotel New Grand
Entertainment Facility
Functional Hall Hotel New Grand
Functional Hall
Common Space Hotel New Grand
Common Space
Lobby Hotel New Grand
Lobby
Accommodation Services Hotel New Grand
Accommodation Services

Things to Do

  • Garden

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon

Accommodation Policy & General Information in Hotel New Grand

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel New Grand
230
Number of floors in Hotel New Grand
18
Another facilities in Hotel New Grand
Garden, LAN Internet, Free WiFi, Banquet, Reception hall

Frequently asked question in Hotel New Grand

What are available facilities at Hotel New Grand?
There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Grand?
The standard check-in time at Hotel New Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel New Grand?
Hotel New Grand is a 4.5-star hotel.
How many floors does Hotel New Grand have?
Hotel New Grand has 18 floors.
How many rooms are available at Hotel New Grand?
Hotel New Grand has 230 rooms in total.
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More Reviews from Other Guests in Hotel New Grand

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,444)
9.6
Exceptional
From 1,444 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
Aki
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful stay at Hotel New Grand Yokohama. The view from our room was absolutely breathtaking, and the location was perfect—within easy walking distance of both Yokohama Chinatown and Motomachi. This was a special birthday trip for my elderly mother, and we were deeply touched when the staff member who escorted us to our room wished her a happy birthday. That thoughtful gesture made our stay even more memorable. The traditional Japanese breakfast was exceptional, with outstanding quality and attention to detail. What impressed us most was how well the entire hotel is maintained. It was clear that everyone—from the maintenance team to the hospitality staff—takes great pride in caring for this beautiful historic hotel. Thank you for making our stay so special. We would be delighted to return on our next visit to Yokohama.
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saeko
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All staffs are friendly & very helpful. Room & amenities are ok. Super location. Love to go back again.
IKUYO
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our room was clean and nicely decorated and we enjoyed the view overlooking the park and the port.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is great parts of it are dated but it is old , the best part of the stay was the staff, they are exceedingly friendly and go out of their way to assist you. The rooms were well appointed and the beds were very comfortable, it is well located and has an excellent view.
mitsuko
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was excellent. All staff were very helpful and welcomed us in cautious manner. Great location and I would like to recommend this hotel to anyone who wants to stay in near ocean.
Vickie
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Such a great and accommodating stay. Everything at our fingertips
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel and room was clean. But not immaculate. I think the over all need for updating gives it that feel. For an old hotel, it is very clean. The bed was very hard. Staff was very courteous and helpful. Location is excellent. Close to many tourist sites, grocery store, restaurants…even MacDonald’s. Tho the only Japanese food we found nearby was in the grocery store.
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Grace
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed at the hotel for 2 nights prior to cruising out of Yokohama. The location was perfect and the staffs were all extremely helpful. Despite a little hiccup due to our family having 4 reservations, everything got taken care of promptly and everyone was accommodating. Will definitely stay there again if opportunity arises.
Jean
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location especially if you’re taking a cruise from Yokohama, easy access to trains. Nice quiet area. Easy walk to Motomachi Dori street for many dining venues
Lori
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I booked this hotel the last minute as we wanted to tour around Yokohama before our cruise. The location was excellent. 5 minute walk from the Train Station and 15 minute walk to our cruise terminal. The hotel lives up to its name, very grand! Fancy, and large rooms! Older establishment. No key cards but real keys. Was a quick stay.
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Alecia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room. Nice, English speaking staff. Close to bus stop. Quiet. Walking distance from Chinatown. Wonderful experience!
Chu Ming Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Lee Ping Regan
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Every staff is excellent. Very helpful. We would like to make reservation for dining and they try their best to help us and give us very informative suggestions.
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very good access to food and shopping
kunie
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were excellent, and the room review was exceptional. The bath room is sort of outdated but it was clean.
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The service by all the staff was amazing. They could not do enough for you. The rooms are so large compared to Tokyo and the location could not have been better.
Mario
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything 10 out of 10 Great staff amenitirsxsetviceveyc
ronald
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good service
Van
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff and hotel bar and restaurants were all very nice. The hotel proximity to Chinatown, Yamashita Park, and Minatomirai Line was convenient.
Stephanie
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Did not use the restaurant or bar services. The room was spacious and lovely with lots of toiletries and a beautiful view of the harbour overlooking the rose garden. The concierge helped us with umbrellas, stores our lugg6ungil departure and arranged a taxi van for 4 of us to cruise terminal quickly and efficiently. Really enjoyed this very Grand hotel!
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.