Hotel New Grand

Hotels
9.6
/10
Exceptional
1,274 reviews

What Guests Say About Their Stay

V***a

10.0
/ 10
My mom and I stayed in this hotel towards the end of our 2 week trip in Japan. There were a few times we left hotels this trip saying that we want to come back, but this became the only one I actually made a rebooking for already. The hotel and room itself is beautiful and clean, the location great, and the staff were amazing. They were professional, but still felt friendly and warm, from the staff welcoming us outside the hotel, to the front desk, and the cleaning staff. Same goes for the waiter and waitresses in Le Normandie. I am already looking forward to seeing New Grand in Winter, and trying the Christmas meals in the hotel restaurants.

M***I

10.0
/ 10
All the staff, from the reception staff to the restaurant staff, were incredibly polite and considerate. Since we had small children with us, we asked the restaurant to serve the food earlier, and since it was a celebration for my parents, we asked them to prepare a dessert plate. They gladly accepted our requests. On the day of the celebration, they were considerate of our children and asked if we wanted some ice cream, which made us feel warm inside. They also prepared a celebratory plate, even though we only requested it over the phone on the day. Thank you so much. We would like to use your service again when we visit Yokohama. Thank you so much.
See original

PAUL

10.0
/ 10
Our room was large by Japanese standards, hotel breakfast was very good and fantastic location. We loved our stay here

Michelle

10.0
/ 10
Staying at this hotel felt like stepping into a beautifully preserved piece of Yokohama’s history, wrapped in modern comfort and impeccable service. From the moment we walked through the doors, we were greeted with warmth, grace, and a level of hospitality that made the entire experience feel effortlessly luxurious, especially after 18 hours of traveling!! Our room blended classic elegance with thoughtful amenities, offering a serene view that made it easy to unwind after a day of exploring. The bedding was plush, the space spotless, and the little touches made it feel like a true sanctuary. The staff were exceptional. Every interaction felt genuine and attentive, whether they were offering local insights, assisting with transportation, or simply greeting us with a smile that made us feel instantly at home. Their professionalism and kindness elevated the stay in a way that only a hotel with such a storied legacy can deliver.

Janet

10.0
/ 10
Amazing views from our room on the 16th floor. The staff was awesome. The complimentary lounge on our floor also had beautiful views with yummy treats & a coctail hour. The included breakfast was delicious & 1st class. What's not to like about this awesome hotel for under $200 USD per night?
In the Area
See Map
10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel New Grand is located in area / city Yokohama-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Grand

10 Yamashita-cho Naka-ku, Kanagawa, Yokohama, Kanto, Japan, 231 8520
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Lobby Hotel New Grand
Lobby 2 Hotel New Grand

Discover More About Hotel New Grand

Discover the Timeless Elegance of Hotel New Grand

Welcome to Hotel New Grand, a distinguished landmark in the heart of Kanto, Japan, offering an unparalleled blend of historic charm and modern comfort. Whether you're planning a romantic getaway, a family vacation, or a business trip, Hotel New Grand promises an unforgettable experience. Room rates at Hotel New Grand start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel New Grand Location

Hotel New Grand is ideally situated in the vibrant Yamashita-cho district of Yokohama, Kanagawa Prefecture. Located just a short distance from the bustling city center, it offers a perfect balance of accessibility and tranquility. The hotel is conveniently positioned near key transportation hubs, making it easy to explore the wider Kanto region. Its prime location in Yamashita-cho places you within a charming area known for its historical significance and scenic waterfront views, offering an atmosphere that is both sophisticated and inviting.

Hotel New Grand Facilities & Services

Facilities for guests at Hotel New Grand are designed to ensure a comfortable and enriching stay. * **Spacious Guest Rooms:** Offering a variety of well-appointed rooms and suites. * **Fine Dining Options:** Experience exquisite culinary delights at our on-site restaurants. * **Elegant Event Spaces:** Perfect for weddings, conferences, and private gatherings. * **Concierge Services:** Our dedicated team is available to assist with your needs. * **Fitness Center:** Stay active with our fully equipped gym. * **Business Center:** Providing essential services for our business travelers. * **Gift Shop:** Browse a selection of local souvenirs and essentials. * **Luggage Storage:** Secure storage for your belongings before check-in or after check-out. * **Currency Exchange:** Convenient service for international guests. * **24-Hour Front Desk:** Always available to assist you at any time. * **Housekeeping Services:** Daily cleaning to maintain the highest standards of comfort. * **Laundry Service:** Available for guest convenience. * **Wi-Fi Access:** Complimentary high-speed internet throughout the hotel. * **Parking:** Ample parking space is available for guests.

Hotel New Grand Room Types

Discover a range of meticulously designed accommodations, each offering a unique perspective on comfort and style. The room types of Hotel New Grand cater to every traveler's needs, from solo adventurers to families. * **Superior Twin Room:** Featuring two comfortable twin beds, offering a City View or Garden View. Available in smoking and non-smoking options. Some rooms may include a bathtub. * **Deluxe King Room:** A spacious room with a luxurious king-sized bed, providing either a City View or Ocean View. Available in smoking and non-smoking options. Bathtub included in select rooms. * **Junior Suite:** An elegantly appointed suite offering enhanced space and amenities, with options for City View or Ocean View. Available in non-smoking. Features a bathtub. * **Executive Suite:** Our most luxurious offering, providing expansive living areas and premium amenities. Enjoy breathtaking City or Ocean Views. Available in non-smoking. Includes a bathtub. * **Family Room:** Designed for families, these rooms offer ample space and comfortable bedding arrangements. Available in non-smoking. Bathtub may be available in select rooms.

Hotel New Grand Dining & Restaurants

Embark on a culinary journey at Hotel New Grand, where exceptional dining experiences await. * **Le Normandie:** Our signature French restaurant, offering exquisite fine dining. Estimated price per person: PHP 4,000 - PHP 8,000. Operating hours: Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 9:30 PM. * **Sakura:** Experience authentic Japanese cuisine, from sushi to traditional multi-course meals. Estimated price per person: PHP 3,000 - PHP 6,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 9:30 PM. * **The Grand Cafe:** A relaxed all-day dining venue serving a variety of international and local dishes, including a popular seafood buffet. Estimated price per person: PHP 2,000 - PHP 4,000. Operating hours: 7:00 AM - 10:00 PM. * **The Bar:** Enjoy expertly crafted cocktails and light snacks in a sophisticated atmosphere. Estimated price per person: PHP 1,000 - PHP 2,500. Operating hours: 5:00 PM - 11:00 PM.

Hotel New Grand Nearby Attractions and Activities

Explore the rich cultural tapestry and scenic beauty surrounding Hotel New Grand. * **Yokohama Red Brick Warehouse:** A historic shopping and entertainment complex with unique boutiques and cafes. * **Chinatown, Yokohama:** One of the largest Chinatowns in the world, offering a vibrant culinary and cultural experience. * **Sankeien Garden:** A beautiful traditional Japanese garden featuring historic buildings relocated from across Japan. * **Minato Mirai 21:** A modern waterfront district with skyscrapers, shopping malls, museums, and an amusement park. * **Cup Noodles Museum Yokohama:** An interactive museum dedicated to the history and creation of instant ramen. If you are looking for other activities around Hotel New Grand, check out the best deals on Traveloka: Recommended activities in Yokohama!

How to Get to Hotel New Grand from the Airport

Navigating your journey to Hotel New Grand is straightforward, with several convenient options available. The airport transfer service of Hotel New Grand ensures a smooth transition from your arrival. * **Narita International Airport (NRT) to Hotel New Grand:** * **Narita Express Train:** Take the Narita Express to Yokohama Station (approx. 90 minutes, PHP 1,500 - PHP 2,000). From Yokohama Station, a short taxi ride (approx. 15 minutes, PHP 500 - PHP 800) or a local train to nearby stations will take you to the hotel. * **Airport Limousine Bus:** Direct buses to Yokohama Station are available (approx. 100-120 minutes, PHP 1,200 - PHP 1,800). From Yokohama Station, take a taxi. * **Taxi:** A direct taxi from Narita Airport is the most convenient but also the most expensive option (approx. 90-120 minutes, PHP 15,000 - PHP 20,000). * **Haneda Airport (HND) to Hotel New Grand:** * **Keikyu Line Train:** Take the Keikyu Line from Haneda Airport to Shinagawa Station, then transfer to the JR Tokaido Line or JR Yokosuka Line to Yokohama Station (approx. 45-60 minutes, PHP 800 - PHP 1,200). From Yokohama Station, take a taxi. * **Airport Limousine Bus:** Buses to Yokohama Station are available (approx. 40-60 minutes, PHP 800 - PHP 1,200). From Yokohama Station, take a taxi. * **Taxi:** A direct taxi from Haneda Airport is a convenient option (approx. 30-50 minutes, PHP 6,000 - PHP 9,000). * **Hotel New Grand Airport Transfer:** For ultimate convenience, inquire about the hotel's private airport transfer services. This service can be arranged directly with the hotel for a seamless arrival experience.

Summary of Why You Should Choose to Stay at Hotel New Grand

Hotel New Grand offers a compelling combination of historic grandeur, modern amenities, and an unbeatable location, making it the premier choice for your Kanto adventure. * **Prime Location:** Situated in the heart of Yokohama, with easy access to attractions and transportation. * **Elegant Accommodations:** A wide array of room types to suit every preference, ensuring comfort and style. * **Exceptional Dining:** Savor world-class cuisine at our diverse on-site restaurants. * **Impeccable Service:** Experience the renowned Japanese hospitality with attentive and personalized service. * **Historic Charm:** Immerse yourself in the timeless elegance of a hotel steeped in history. Discover the perfect blend of luxury and convenience. Check for **Room availability at Hotel New Grand** and begin **Booking Hotel New Grand** today through Traveloka for an exceptional stay. Book budget hotels in Kanto and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel New Grand

Bar, Cafe and Lounge Hotel New Grand
Bar, Cafe and Lounge
Entertainment Facility Hotel New Grand
Entertainment Facility
Functional Hall Hotel New Grand
Functional Hall
Common Space Hotel New Grand
Common Space
Lobby Hotel New Grand
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Hair salon

Things to Do

  • Garden

Accommodation Policy & General Information in Hotel New Grand

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Unicode Support false, No rollaway/extra beds available, On bay, JEA Eco Mark Program, Property does not offer onsite COVID-19 testing
  • Self parking fee: JPY 2000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel New Grand
230
Number of floors in Hotel New Grand
18
Another facilities in Hotel New Grand
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel New Grand

What are available facilities at Hotel New Grand?
There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Grand?
The standard check-in time at Hotel New Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel New Grand?
Hotel New Grand is a 4.5-star hotel.
How many floors does Hotel New Grand have?
Hotel New Grand has 18 floors.
How many rooms are available at Hotel New Grand?
Hotel New Grand has 230 rooms in total.
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More Reviews from Other Guests in Hotel New Grand

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,265)
9.6
Exceptional
From 1,265 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
jack
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

yes
Lynn
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great view of the harbour on the 16th floor
Gary
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel within walking distance of the cruise terminal.
Ehdie
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was EXCELLENT
PAUL
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was large by Japanese standards, hotel breakfast was very good and fantastic location. We loved our stay here
Demi
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Michelle
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staying at this hotel felt like stepping into a beautifully preserved piece of Yokohama’s history, wrapped in modern comfort and impeccable service. From the moment we walked through the doors, we were greeted with warmth, grace, and a level of hospitality that made the entire experience feel effortlessly luxurious, especially after 18 hours of traveling!! Our room blended classic elegance with thoughtful amenities, offering a serene view that made it easy to unwind after a day of exploring. The bedding was plush, the space spotless, and the little touches made it feel like a true sanctuary. The staff were exceptional. Every interaction felt genuine and attentive, whether they were offering local insights, assisting with transportation, or simply greeting us with a smile that made us feel instantly at home. Their professionalism and kindness elevated the stay in a way that only a hotel with such a storied legacy can deliver.
Read More
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing views from our room on the 16th floor. The staff was awesome. The complimentary lounge on our floor also had beautiful views with yummy treats & a coctail hour. The included breakfast was delicious & 1st class. What's not to like about this awesome hotel for under $200 USD per night?
Helen
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is absolutely amazing in all areas would definitely stay again !!
Nancy
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful hotel. Nicely situated to cruise terminal and public transit. Lots of shops and restaurants nearby. Loved it and I would stay there again in a heartbeat.
Matee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
Joy
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old style hotel not for us, very expensive as well we only used it for one night for our guest, overall it was ok.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are very courteous and very helpful. The room was very clean. This hotel is in an amazing location.
Janet
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outstanding experience! My room was spotless and comfortable. The view of Yokohama Bay from my room was fabulous and the service from every staff member at the New Grand was exemplary. I will return as soon as I can - just wonderful!
MARGUERITE
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. The staff were very friendly and helpful. We enjoyed The Cafe. Food was great and excellent service.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@
Read More
Albert M
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

clean and quiet!
Patricia and Eduardo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff are very courteous, room was spotless, People in general are so respectful, i love it
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff of the Hotel New Grand was simply outstanding. I had a problem with my Canadian cell phone and the staff was exceptional with their assistance in helping to resolve the problem. Simply the best and "we shall be back".
Leonard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All of the staff was wonderful to us and they went above and beyond to provide a great stay. We got the upgraded view room which provided a gorgeous view of the harbor in Yokohama. Thank you for recognizing our 50th Anniversary. ☺️💍👩
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Grand

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Grand

Traveloka (9)
Other sources (1,265)
9.6
Exceptional
From 1,265 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Grand

Number of reviews per page
20
40
Top reviews
jack
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

yes
Lynn
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great view of the harbour on the 16th floor
Gary
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel within walking distance of the cruise terminal.
Ehdie
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was EXCELLENT
PAUL
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was large by Japanese standards, hotel breakfast was very good and fantastic location. We loved our stay here
Demi
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Michelle
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staying at this hotel felt like stepping into a beautifully preserved piece of Yokohama’s history, wrapped in modern comfort and impeccable service. From the moment we walked through the doors, we were greeted with warmth, grace, and a level of hospitality that made the entire experience feel effortlessly luxurious, especially after 18 hours of traveling!! Our room blended classic elegance with thoughtful amenities, offering a serene view that made it easy to unwind after a day of exploring. The bedding was plush, the space spotless, and the little touches made it feel like a true sanctuary. The staff were exceptional. Every interaction felt genuine and attentive, whether they were offering local insights, assisting with transportation, or simply greeting us with a smile that made us feel instantly at home. Their professionalism and kindness elevated the stay in a way that only a hotel with such a storied legacy can deliver.
Read More
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing views from our room on the 16th floor. The staff was awesome. The complimentary lounge on our floor also had beautiful views with yummy treats & a coctail hour. The included breakfast was delicious & 1st class. What's not to like about this awesome hotel for under $200 USD per night?
Helen
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is absolutely amazing in all areas would definitely stay again !!
Nancy
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful hotel. Nicely situated to cruise terminal and public transit. Lots of shops and restaurants nearby. Loved it and I would stay there again in a heartbeat.
Matee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
Joy
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old style hotel not for us, very expensive as well we only used it for one night for our guest, overall it was ok.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are very courteous and very helpful. The room was very clean. This hotel is in an amazing location.
Janet
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outstanding experience! My room was spotless and comfortable. The view of Yokohama Bay from my room was fabulous and the service from every staff member at the New Grand was exemplary. I will return as soon as I can - just wonderful!
MARGUERITE
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. The staff were very friendly and helpful. We enjoyed The Cafe. Food was great and excellent service.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@
Read More
Albert M
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

clean and quiet!
Patricia and Eduardo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff are very courteous, room was spotless, People in general are so respectful, i love it
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff of the Hotel New Grand was simply outstanding. I had a problem with my Canadian cell phone and the staff was exceptional with their assistance in helping to resolve the problem. Simply the best and "we shall be back".
Leonard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All of the staff was wonderful to us and they went above and beyond to provide a great stay. We got the upgraded view room which provided a gorgeous view of the harbor in Yokohama. Thank you for recognizing our 50th Anniversary. ☺️💍👩
Number of reviews per page
20
40