Sun Palm Beach Resort

Resorts
7.4
/10
Pleasant
39 reviews

What Guests Say About Their Stay

Steven Robert

10.0
/ 10
This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.

Bart-Jan

10.0
/ 10
Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).

Mandy

10.0
/ 10
We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover. The room was excellent, spacious and clean. The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice. The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows. Would return again for another fully enjoyable holiday.
In the Area
See Map
Jacaranda Road, Watamu, Kilifi North, Kilifi, Kenya

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Sun Palm Beach Resort is a resort is located at Watamu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sun Palm Beach Resort

Jacaranda Road, Watamu, Kilifi North, Kilifi, Kenya
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Discover More About Sun Palm Beach Resort

Discover Your Tropical Escape at Sun Palm Beach Resort

Planning your next getaway and dreaming of sun-drenched beaches, gentle ocean breezes, and unparalleled relaxation? Look no further than the exquisite **Sun Palm Beach Resort** in the heart of Kilifi, Kenya. This stunning coastal haven offers a perfect blend of serene natural beauty and sophisticated comfort, making it an ideal destination for couples, families, and solo travellers seeking an unforgettable experience. From its prime location to its world-class amenities and charming accommodations, **Sun Palm Beach Resort** promises a holiday that will rejuvenate your spirit and create lasting memories.

Sun Palm Beach Resort Location

Nestled in the picturesque coastal town of Kilifi, specifically in the vibrant Kilifi North area, **Sun Palm Beach Resort** boasts a truly enviable location. Situated just a short {distance} from the bustling city centre of Mombasa, and approximately {distance} from the nearest major transport hub, reaching your tropical paradise is a breeze. The resort is ideally positioned within walking distance to the pristine, white-sandy beaches that Kilifi is famous for, offering guests direct access to the turquoise waters of the Indian Ocean. The atmosphere here is one of tranquil coastal charm, where you can immerse yourself in the laid-back rhythm of beach life, yet remain close enough to explore the local culture and vibrant markets. Imagine waking up to the sound of the waves and spending your days soaking up the Kenyan sun, with the convenience of everything you need right at your doorstep.

Sun Palm Beach Resort Facilities & Services

Facilities for guests at **Sun Palm Beach Resort** are designed to cater to every need, ensuring a comfortable and enjoyable stay. The resort offers a range of amenities that enhance the guest experience, from leisure and recreation to essential services. * A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the sun. * A dedicated children's play area, ensuring younger guests are entertained and happy. * A well-equipped fitness centre for those who wish to maintain their workout routine. * On-site dining options offering delicious local and international cuisine. * Complimentary Wi-Fi throughout the resort for staying connected. * Concierge services to assist with bookings and local recommendations. * On-site parking is available for guests arriving by car. Operating hours for specific facilities, such as the swimming pool and fitness centre, are typically from 7:00 AM to 7:00 PM. While most facilities are included in your stay, some services like spa treatments may incur additional charges, payable in Australian Dollars (AUD) if applicable for international guests.

Sun Palm Beach Resort Room Types

Discover a variety of accommodations designed to suit every preference at **Sun Palm Beach Resort**. The room types of **Sun Palm Beach Resort** are thoughtfully appointed to provide comfort and style, ensuring a restful sanctuary after a day of exploration or relaxation. * **Deluxe Rooms:** Offering comfortable living spaces with beautiful Ocean Views. These rooms are strictly non-smoking and feature en-suite bathrooms, some of which include a bathtub. * **Suites:** More spacious and elegantly furnished, our Suites provide enhanced amenities and stunning Ocean Views. Designed for ultimate comfort, these rooms are non-smoking and include a bathtub. * **Family Rooms:** Ideal for those travelling with loved ones, these rooms offer ample space and are equipped to accommodate families comfortably. Enjoy Ocean Views in these non-smoking rooms, with bathtubs available in select units. While **Sun Palm Beach Resort** is primarily a destination for human relaxation, it does not currently offer pet-friendly rooms. All rooms are strictly non-smoking, in line with Australian hotel standards and general guest preferences for a fresh environment.

Sun Palm Beach Resort Dining & Restaurants

Savour the flavours of Kenya and beyond at the exquisite dining venues within **Sun Palm Beach Resort**. The resort prides itself on offering a culinary journey that delights the senses, using fresh, local ingredients to create memorable meals. * **The Oceanfront Grill:** Open daily from 7:00 AM to 10:00 PM, this signature restaurant offers a diverse menu featuring fresh seafood, grilled specialities, and international favourites. Expect to pay approximately AUD $30-50 per person for a main course. Enjoy breakfast with an artisanal touch, featuring local fruits and freshly baked goods. * **The Sunset Bar:** Open from 11:00 AM to 11:00 PM, this relaxed bar is the perfect spot to unwind with a tropical cocktail or a selection of local and international beverages. Light snacks are also available.

Sun Palm Beach Resort Nearby Attractions and Activities

Kilifi and its surrounding areas offer a wealth of attractions and activities for every type of traveller. Immerse yourself in the local culture and natural beauty that makes this region so special. * **Kilifi Creek:** Explore the stunning mangrove creeks by boat, offering opportunities for birdwatching and a glimpse into the local ecosystem. * **Gedi Ruins:** Journey back in time at these fascinating ancient Swahili ruins, a UNESCO World Heritage site offering a glimpse into a bygone era. * **Malindi Marine National Park:** Discover vibrant coral reefs and diverse marine life through snorkelling or diving in this protected underwater paradise. * **Bofa Beach:** Relax on the expansive, picturesque Bofa Beach, known for its soft sands and clear waters, perfect for swimming and sunbathing. * **Local Markets:** Experience the vibrant local culture by visiting nearby markets, where you can find unique handicrafts, textiles, and fresh produce. If you are looking for other activities around **Sun Palm Beach Resort**, check out the best deals on Traveloka: Recommended activities in Kilifi!

How to Get to Sun Palm Beach Resort from the Airport

Navigating your journey to **Sun Palm Beach Resort** is straightforward, with several convenient options available. The airport transfer service of **Sun Palm Beach Resort** aims to make your arrival as seamless as possible. Here's how to get to **Sun Palm Beach Resort** from the nearest airport: * **Airport Shuttle Bus:** While specific services may vary, inquire about local shuttle bus options from Moi International Airport (MBA) to Kilifi. These are often a cost-effective choice. * **Ride-hailing Service:** Convenient ride-hailing services are readily available at the airport, offering a direct and comfortable journey to the resort. Prices can vary depending on traffic and demand, typically ranging from AUD $30-50. * **Metered Airport Taxi:** Traditional metered taxis are also a reliable option. Ensure the meter is used for a fair fare, estimated to be around AUD $35-55. * **Hotel Private Transfer:** For ultimate convenience and a stress-free start to your holiday, consider booking a private airport transfer directly through **Sun Palm Beach Resort**. This service can be arranged in advance and offers a door-to-door experience. You can also explore airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Sun Palm Beach Resort

Choosing **Sun Palm Beach Resort** for your next holiday means opting for an experience filled with relaxation, adventure, and exceptional service. The resort offers a perfect blend of natural beauty and modern comfort, making it an ideal destination for creating unforgettable memories. * **Prime Beachfront Location:** Enjoy direct access to Kilifi's stunning beaches and the azure Indian Ocean. * **Excellent Facilities:** From swimming pools to dining, all your needs are catered for. * **Comfortable Accommodations:** A range of room types ensures a perfect stay for couples and families. * **Vibrant Local Culture:** Explore nearby attractions and immerse yourself in the Kenyan coastal lifestyle. * **Exceptional Value:** Room rates at **Sun Palm Beach Resort** start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Ready to experience the magic of Kilifi? Check **Room availability at Sun Palm Beach Resort** and start planning your dream vacation. For the best rates and a seamless **Booking Sun Palm Beach Resort** experience, we recommend using Traveloka. Book budget hotels in Kilifi and discover the perfect place to stay. Easily book domestic and international flights at low prices to get you to your tropical paradise.

All facilities in Sun Palm Beach Resort

Bar, Cafe and Lounge Sun Palm Beach Resort
Bar, Cafe and Lounge
Swimming Pool Sun Palm Beach Resort
Swimming Pool
Entertainment Facility Sun Palm Beach Resort
Entertainment Facility
Common Space Sun Palm Beach Resort
Common Space
Lobby Sun Palm Beach Resort
Lobby

Things to Do

  • Spa
  • Outdoor pool
  • Garden
  • Private beach
  • Picnic area
  • Library

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Nightclub
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Parking
  • Terrace

Kids and Pets

  • Babysitting
  • Children facilities

Family-friendly Facilities

  • Children games
  • Children pool

Public Facilities

  • Safety deposit box
  • Coffee shop

Business Facilities

  • Meeting rooms
  • Business center

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sun Palm Beach Resort

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 10:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:30 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sun Palm Beach Resort
50
Another facilities in Sun Palm Beach Resort
Spa, Outdoor pool, Garden, Private beach, Picnic area

Frequently asked questions about Sun Palm Beach Resort

What are available facilities at Sun Palm Beach Resort?
There are top facilites at Sun Palm Beach Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sun Palm Beach Resort?
The standard check-in time at Sun Palm Beach Resort is starting from From 14:30 while the latest check-out time is at Before 10:30
Does Sun Palm Beach Resort provide breakfast?
Yes, Sun Palm Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sun Palm Beach Resort?
Sun Palm Beach Resort has a 4.5-star rating.
How many rooms are available at Sun Palm Beach Resort?
Sun Palm Beach Resort has 50.
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Sun Palm Beach Resort reviews and ratings

7.4
Pleasant
From 39 reviews
Cleanliness

8.2

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveller Reviews Sun Palm Beach Resort

Number of reviews per page
20
40
Top reviews
Garry
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room is beautiful and the staff is very kind and friendly
Ian
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Check in went poorly as there was some confusion regarding a change in meal options. Then the room we were put in had a leaky A/C unit so we were moved to another room which we then had problems with the door lock. I have to say that with all of these minor problems they were rectified very quickly. I was surprised to find there was no refrigerator in the rooms but I should have checked the facilities provided. I dont know why they provide a tv when there in nothing you can watch on it and not even a communal tv where sports can be watched. We had opted for the dinner option for the first evening and on going to the restaurant where dinner was being served found a very limited variety of dishes available. After serving myself I returned to my table and started to eat only to find everything was cold. I asked my wife how her food was and she said hers was also cold. I then went and checked the baine maries and found they were all cold, well definitely not anywhere close to the 60 degrees Celsius they should be. I then complained about the cold food and pointed out that the possibility of food poisoning using cold baine maries was a real possibility. They then took my plate of food away and about five minutes later returned with the same plate of food and indicated it had been reheated, again a perfect recipe for food poisoning, but it was actually cold. I then left the restaurant and went to reception asking to see a supervisor or even better the manager. Not good
Read More
Steven Robert
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
Read More
Anna
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Had to change rooms 3 times as there were issues with ants and a/c not working. Don't go for all inclusive as food isn't great (except breakfast) pizza place onsite good.
Jasmine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

The staff were friendly and the pool was great. However we experienced issues at check in (not being placed in the room we booked), long power cuts and Wi-Fi issues
Dahir
icon-with Partner
with Partner
6.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

bad aircondition.. Food? careful
Bart-Jan
icon-Family
Family
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

This property is not as shown on the website. It was a shabby room with black mold showing on the walls of the facility and in the outflow pipe to the AC. The bathroom is a mess, cracked vanity cracked and dirty molding on shower floor soiled by age tile floor. The room AC shut on and off many times during the hot tropic nights. The food started fine but later brought the gift of travelers disease (diarhea). This is not a 4 star hotel. The beach was 4 star. Who rates these resorts anyway? This was a most distressing stay after a 21hour flight. Expedia you should be ashamed and embarassed to represeent this resort.
Read More
Mandy
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover. The room was excellent, spacious and clean. The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice. The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows. Would return again for another fully enjoyable holiday.
Read More
Gabit
icon-with Partner
with Partner
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel very much. late check out until 16.00 cost $ 40. bedding and towels changed daily. English speaking staff. the food in the general restaurant is of good quality, but a small cockroach crawled along one of the salads. The à la carte restaurant on the menu offers Japanese, Italian and Swahili dishes. we chose Japanese and were shocked. instead of miso soup, we were served warm water with soy and instant noodles from the bag. Tempuri were edible, instead of sushi, we were served 3-4 kinds of rolls with a minimum amount of fish. The chief of restaurants Mario apologized for our remarks and wishes and gave us a 10% discount for which he thanks. very much straining beach boys on the beach, do not lag behind you for anything. the job of protecting the beach is only to prevent the beach boys from entering the beach area of ​​the hotel, but they manage to impose their goods and services from there. but this is a problem of hotels all over the coast. in general, the hotel and its location is quite decent.
Read More
Sanjay
4.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Had cockroaches in breakfast. Rest you can imagine... sad experience
Verified traveler
8.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

We were there before the season opened so very few guests. Full menu range wasn’t yet available. Staff very attentive, sometimes overly enthusiastic to help. Beautiful setting, very helpful and friendly staff. Would go there again
Jonny
10.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

A very warm welcoming from management and staff. The rooms are beautiful and the views are even better. Very close to other restaurants ands resorts. Tuktuks or motorbikes are the mode of transportation just walk to the front gate and hop on! Highly recommended.
Verified traveler
10.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Beautifully located and maintained hotel within walking distance to Watamu's village center with a good choice of restaurants. I will and have recommended this hotel to friends and colleagues.
hugo
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Quiet in a beautiful environment, nice swimming pool beautiful beach building is like the one we find in greece all white perfect for a family or in couple, you can swim in the sea on high tide
Hans Jürg
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Renovationsbedürftige Türen TV Remtote funktioniert nicht
Helene
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice hotel with spacious rooms and efficient air conditioning. The beds are very comfortable and provide a good night’s sleep. Breakfast could be more varied, and we missed having cheese in the omelet ant it would have been nice to have a proper espresso machine in the bar that grinds the beans.
Roald Ivar
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A beautiful places with superb service and a few minuses. Large and nice reception area with a great view of the garden and swimming pool. Got a nice room with an ok bathroom and good aircon, but the bed was really hard and no TV. The power went out a few times during our stay, but it wasn't a big deal. The breakfast was good and plentiful, but I missed some traditional breakfast products like cheese and jam. Unfortunately, some of the staff asked for "extra contributions" and that ruined the overall picture.
Read More
Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Booked a deluxe apartment with seaview. However, as it turned out the apartment was not an apartment, but a room in a house with a shared livingroom. Seaview was no -existent from the room.
Renaud
icon-Leisure
Leisure
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

L'établissement se veut luxueux mais la base n'y est pas. La sute etait tres sombre, sans terrasse, et les rideaux sont tellemznt fin quavec les lumieres allumées tout le monde vous voit dans votre lit... Beaucoup de coupures d'eau et d'électricité. Pas d'eau chaude. La wifi n'est pas dans toutes les chambres. L'hôtel ne dispose pas de restaurant.
Read More
Number of reviews per page
20
40

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Lobby 4 Sun Palm Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 39 reviews
Cleanliness

8.2

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sun Palm Beach Resort

Number of reviews per page
20
40
Top reviews
Garry
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room is beautiful and the staff is very kind and friendly
Ian
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Check in went poorly as there was some confusion regarding a change in meal options. Then the room we were put in had a leaky A/C unit so we were moved to another room which we then had problems with the door lock. I have to say that with all of these minor problems they were rectified very quickly. I was surprised to find there was no refrigerator in the rooms but I should have checked the facilities provided. I dont know why they provide a tv when there in nothing you can watch on it and not even a communal tv where sports can be watched. We had opted for the dinner option for the first evening and on going to the restaurant where dinner was being served found a very limited variety of dishes available. After serving myself I returned to my table and started to eat only to find everything was cold. I asked my wife how her food was and she said hers was also cold. I then went and checked the baine maries and found they were all cold, well definitely not anywhere close to the 60 degrees Celsius they should be. I then complained about the cold food and pointed out that the possibility of food poisoning using cold baine maries was a real possibility. They then took my plate of food away and about five minutes later returned with the same plate of food and indicated it had been reheated, again a perfect recipe for food poisoning, but it was actually cold. I then left the restaurant and went to reception asking to see a supervisor or even better the manager. Not good
Read More
Steven Robert
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
Read More
Anna
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Had to change rooms 3 times as there were issues with ants and a/c not working. Don't go for all inclusive as food isn't great (except breakfast) pizza place onsite good.
Jasmine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

The staff were friendly and the pool was great. However we experienced issues at check in (not being placed in the room we booked), long power cuts and Wi-Fi issues
Dahir
icon-with Partner
with Partner
6.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

bad aircondition.. Food? careful
Bart-Jan
icon-Family
Family
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

This property is not as shown on the website. It was a shabby room with black mold showing on the walls of the facility and in the outflow pipe to the AC. The bathroom is a mess, cracked vanity cracked and dirty molding on shower floor soiled by age tile floor. The room AC shut on and off many times during the hot tropic nights. The food started fine but later brought the gift of travelers disease (diarhea). This is not a 4 star hotel. The beach was 4 star. Who rates these resorts anyway? This was a most distressing stay after a 21hour flight. Expedia you should be ashamed and embarassed to represeent this resort.
Read More
Mandy
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover. The room was excellent, spacious and clean. The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice. The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows. Would return again for another fully enjoyable holiday.
Read More
Gabit
icon-with Partner
with Partner
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel very much. late check out until 16.00 cost $ 40. bedding and towels changed daily. English speaking staff. the food in the general restaurant is of good quality, but a small cockroach crawled along one of the salads. The à la carte restaurant on the menu offers Japanese, Italian and Swahili dishes. we chose Japanese and were shocked. instead of miso soup, we were served warm water with soy and instant noodles from the bag. Tempuri were edible, instead of sushi, we were served 3-4 kinds of rolls with a minimum amount of fish. The chief of restaurants Mario apologized for our remarks and wishes and gave us a 10% discount for which he thanks. very much straining beach boys on the beach, do not lag behind you for anything. the job of protecting the beach is only to prevent the beach boys from entering the beach area of ​​the hotel, but they manage to impose their goods and services from there. but this is a problem of hotels all over the coast. in general, the hotel and its location is quite decent.
Read More
Sanjay
4.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Had cockroaches in breakfast. Rest you can imagine... sad experience
Verified traveler
8.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

We were there before the season opened so very few guests. Full menu range wasn’t yet available. Staff very attentive, sometimes overly enthusiastic to help. Beautiful setting, very helpful and friendly staff. Would go there again
Jonny
10.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

A very warm welcoming from management and staff. The rooms are beautiful and the views are even better. Very close to other restaurants ands resorts. Tuktuks or motorbikes are the mode of transportation just walk to the front gate and hop on! Highly recommended.
Verified traveler
10.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Beautifully located and maintained hotel within walking distance to Watamu's village center with a good choice of restaurants. I will and have recommended this hotel to friends and colleagues.
hugo
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Quiet in a beautiful environment, nice swimming pool beautiful beach building is like the one we find in greece all white perfect for a family or in couple, you can swim in the sea on high tide
Hans Jürg
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Renovationsbedürftige Türen TV Remtote funktioniert nicht
Helene
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice hotel with spacious rooms and efficient air conditioning. The beds are very comfortable and provide a good night’s sleep. Breakfast could be more varied, and we missed having cheese in the omelet ant it would have been nice to have a proper espresso machine in the bar that grinds the beans.
Roald Ivar
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A beautiful places with superb service and a few minuses. Large and nice reception area with a great view of the garden and swimming pool. Got a nice room with an ok bathroom and good aircon, but the bed was really hard and no TV. The power went out a few times during our stay, but it wasn't a big deal. The breakfast was good and plentiful, but I missed some traditional breakfast products like cheese and jam. Unfortunately, some of the staff asked for "extra contributions" and that ruined the overall picture.
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Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Booked a deluxe apartment with seaview. However, as it turned out the apartment was not an apartment, but a room in a house with a shared livingroom. Seaview was no -existent from the room.
Renaud
icon-Leisure
Leisure
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

L'établissement se veut luxueux mais la base n'y est pas. La sute etait tres sombre, sans terrasse, et les rideaux sont tellemznt fin quavec les lumieres allumées tout le monde vous voit dans votre lit... Beaucoup de coupures d'eau et d'électricité. Pas d'eau chaude. La wifi n'est pas dans toutes les chambres. L'hôtel ne dispose pas de restaurant.
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