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Sun Palm Beach Resort
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Sun Palm Beach Resort
Resorts
7.4
/10
Pleasant
34 reviews
What Guests Say About Their Stay
Steven Robert
10.0
/ 10
This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
Bart-Jan
10.0
/ 10
Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).
Mandy
10.0
/ 10
We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover.
The room was excellent, spacious and clean.
The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice.
The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows.
Would return again for another fully enjoyable holiday.
In the Area
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Jacaranda Road, Watamu, Kilifi North, Kilifi, Kenya
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Sun Palm Beach Resort
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Jacaranda Road, Watamu, Kilifi North, Kilifi, Kenya
Discover More About Sun Palm Beach Resort
Location
Sun Palm Beach Resort is a resort in a good neighborhood, which is located at Watamu.
About Sun Palm Beach Resort
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sun Palm Beach Resort exclusively for you.
Get precious and unforgettable moment during your stay at Sun Palm Beach Resort.
All facilities in Sun Palm Beach Resort
Others
Food and Drinks
- Nightclub
- Bar
- Beach Bar
- Breakfast
- Snack bar
Things to Do
- Spa
- Outdoor pool
- Garden
- Private beach
- Library
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
General
- Smoking area
- Parking
- Terrace
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Family-friendly Facilities
- Children games
- Children pool
Business Facilities
- Meeting rooms
- Business center
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sun Palm Beach Resort
Important Note
- Fee for local cuisine breakfast: approximately KES 20 for adults and KES 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:30
Check-out:
Before 10:30
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:30 - Before 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sun Palm Beach Resort | 50 |
Another facilities in Sun Palm Beach Resort | Nightclub, Bar, Beach Bar, Breakfast, Snack bar |
Frequently asked question in Sun Palm Beach Resort
What are available facilities at Sun Palm Beach Resort?
There are top facilites at Sun Palm Beach Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sun Palm Beach Resort?
The standard check-in time at Sun Palm Beach Resort is starting from From 14:30 while the latest check-out time is at Before 10:30
Does Sun Palm Beach Resort provide breakfast?
Yes, Sun Palm Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sun Palm Beach Resort
Other sources (34)
7.4
Pleasant
From 34 reviews
Cleanliness
8.0
Room Comfort
8.4
Service and Facilites
8.0
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Traveler Reviews Sun Palm Beach Resort
Number of reviews per page
20
40
Top reviews
Steven Robert
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
Read More
Anna
6.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Had to change rooms 3 times as there were issues with ants and a/c not working. Don't go for all inclusive as food isn't great (except breakfast) pizza place onsite good.
Jasmine
Leisure with Partner
4.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
The staff were friendly and the pool was great. However we experienced issues at check in (not being placed in the room we booked), long power cuts and Wi-Fi issues
Dahir
6.0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
bad aircondition.. Food? careful
Bart-Jan
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).
Verified traveler
Leisure with Partner
2.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
This property is not as shown on the website. It was a shabby room with black mold showing on the walls of the facility and in the outflow pipe to the AC. The bathroom is a mess, cracked vanity cracked and dirty molding on shower floor soiled by age tile floor. The room AC shut on and off many times during the hot tropic nights. The food started fine but later brought the gift of travelers disease (diarhea). This is not a 4 star hotel. The beach was 4 star. Who rates these resorts anyway? This was a most distressing stay after a 21hour flight. Expedia you should be ashamed and embarassed to represeent this resort.
Read More
Mandy
10.0
/10
Reviewed 335 week(s) ago
Hotels.com verified review
We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover.
The room was excellent, spacious and clean.
The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice.
The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows.
Would return again for another fully enjoyable holiday.
Read More
Gabit
10.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Hotel very much. late check out until 16.00 cost $ 40. bedding and towels changed daily. English speaking staff. the food in the general restaurant is of good quality, but a small cockroach crawled along one of the salads. The à la carte restaurant on the menu offers Japanese, Italian and Swahili dishes. we chose Japanese and were shocked. instead of miso soup, we were served warm water with soy and instant noodles from the bag. Tempuri were edible, instead of sushi, we were served 3-4 kinds of rolls with a minimum amount of fish. The chief of restaurants Mario apologized for our remarks and wishes and gave us a 10% discount for which he thanks. very much straining beach boys on the beach, do not lag behind you for anything. the job of protecting the beach is only to prevent the beach boys from entering the beach area of the hotel, but they manage to impose their goods and services from there. but this is a problem of hotels all over the coast. in general, the hotel and its location is quite decent.
Read More
Sanjay
4.0
/10
Reviewed 364 week(s) ago
Expedia Group verified review
Had cockroaches in breakfast. Rest you can imagine... sad experience
Verified traveler
8.0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
We were there before the season opened so very few guests. Full menu range wasn’t yet available. Staff very attentive, sometimes overly enthusiastic to help.
Beautiful setting, very helpful and friendly staff. Would go there again
Jonny
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
A very warm welcoming from management and staff. The rooms are beautiful and the views are even better. Very close to other restaurants ands resorts. Tuktuks or motorbikes are the mode of transportation just walk to the front gate and hop on! Highly recommended.
Verified traveler
10.0
/10
Reviewed 394 week(s) ago
Expedia Group verified review
Beautifully located and maintained hotel within walking distance to Watamu's village center with a good choice of restaurants. I will and have recommended this hotel to friends and colleagues.
hugo
8.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
Quiet in a beautiful environment, nice swimming pool beautiful beach building is like the one we find in greece all white perfect for a family or in couple, you can swim in the sea on high tide
Thomas
4.0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
Booked a deluxe apartment with seaview. However, as it turned out the apartment was not an apartment, but a room in a house with a shared livingroom. Seaview was no -existent from the room.
Renaud
Leisure
2.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
L'établissement se veut luxueux mais la base n'y est pas.
La sute etait tres sombre, sans terrasse, et les rideaux sont tellemznt fin quavec les lumieres allumées tout le monde vous voit dans votre lit...
Beaucoup de coupures d'eau et d'électricité. Pas d'eau chaude. La wifi n'est pas dans toutes les chambres.
L'hôtel ne dispose pas de restaurant.
Read More
Francesca
Leisure Family
2.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Struttura pessima e truffa!!!
All'arrivo la prenotazione non c'era. Dopo aver contattato il servizio clienti, sono comparse le camere e ci è stato detto che era tutto a posto.
Purtroppo non è stato così. Nelle camere non ha funzionato per giorni l'aria condizionata (nonostante diversi solleciti per sistemarla), l'acqua calda non è mai pervenuta.
TUTTE le sere andava via la corrente e così non funzionava la pompa che tira acqua: non ci si lava . I ragazzi alla reception (senza uniforme, targhette di identificazione o altro) sono completamente spaesati e incapaci di dare una risposta concreta alle richieste di risolvere i problemi.
La colazione altro tasto dolente: scarsa e di qualità pessima, con la sala sporca, l'omelette cotta su un fornello che dire incrostato è poco, e con gli ingredienti da poter aggiungere piazzati su un piatto tutti insieme alla rinfusa.
La mancanza di organizzazione e di una gestione competente del luogo, evidentemente maltenuto, è lampante a questo punto.
Il peggio si raggiunge dopo 4 giorni: ci dicono che non hanno ricevuto il pagamento delle stanze perchè gli account dell'hotel sono stati creati da un manager che non lavora più per loro da 5 anni e quindi non riescono ad accedere a prenotazioni e pagamenti. In modo estremamente arrogante e strafottente ci viene richiesto di pagare nuovamente tutto, perchè loro non hanno colpe e non hanno intenzione di fare nulla.
Chiesto rimborso e fuggiti in un'altra struttura.
ALLA LARGA!!!!
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Dieter
10.0
/10
Reviewed 281 week(s) ago
Hotels.com verified review
War sehr schön alles wunderbar essen sehr gut Pool war zu warm weil Pumpe defekt war
Malena
8.0
/10
Reviewed 289 week(s) ago
Hotels.com verified review
Fantastic place and very good service. A lot of Italian tourists and the food served is typically Italian. We stayed at a lot of different places on our holiday and to spend 7-14 days at this place with only Italian food while in Kenya would not be ideal .
The place is magnificent with nice and tidy rooms and comfortable beds.
We spent New Years and had a wonderful dinner on the beach.
Read More
Verified traveler
8.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
Struttura accogliente, in posizione vicina al centro di Watamu. Personale sempre gentile e sorridente. Ideale per trascorrere qualche giorno all’insegna del relax.
Da migliorare: servizi igienici.
Nota negativa a margine: prezzo troppo elevato per i pasti esclusi dalla tariffa all inclusive.
Verified traveler
Leisure Family
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
La struttura è ben curata, con una grande piscina e la spiaggia affaccia nella baia dell’isola dell’amore che si raggiunge a piedi con la bassa marea.
Il cibo è buono e abbondante e ogni sera organizzano uno spettacolo, oltre al beach volley e l’acqua gym con personale molto disponibile.
Number of reviews per page
20
40
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