Does Banyan Tree Mayakoba have parking?

Yes, Banyan Tree Mayakoba does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Banyan Tree Mayakoba?

Traveloka users who have stayed at Banyan Tree Mayakoba have praised its Room Comfort, Cleanliness, Service and Facilites.

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Banyan Tree Mayakoba

Name: Banyan Tree Mayakoba
Address: Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710, Carretera Federal Chetumal, Estado de Quintana Roo, 77710, Mexico
Rating: 9.6

Hotels

9.6

/10

Exceptional

1,000 reviews

What Guests Say About Their Stay

Joseph

10.0

/ 10

Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!

Alan

10.0

/ 10

Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.

Unji

10.0

/ 10

Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.

In the Area

See Map

Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Banyan Tree Mayakoba is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710

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Location

Banyan Tree Mayakoba is located in area / city Solidaridad.

About Banyan Tree Mayakoba

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Banyan Tree Mayakoba exclusively for you.

Banyan Tree Mayakoba is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Banyan Tree Mayakoba.

All facilities in Banyan Tree Mayakoba

Others

Things to Do

Romantic proposal packages
Outdoor pool
Wine tasting room
Picnic area
Garden
Beach towel
Clubhouse
Beach umbrella
Private beach
Spa
Health club
Sauna
Steam room
Beach sun loungers
Pool sun loungers

Hotel Services

Tours
Multilingual staff
Laundry service
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Sports and Recreations

Golf cart
Golf club
Outdoor tennis court
Fitness center
Tennis court
Golf course

Food and Drinks

Bar
Poolside bar
Beach Bar
Breakfast
Snack bar

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Business Facilities

Business center
Meeting facilities
Conference room
Conference rooms
Computer station

General

Banquet
Ballroom
Terrace
Parking

Nearby Facilities

Hair salon
ATM/Banking
Souvenir shop

Family-friendly Facilities

Kids club
Children pool

Kids and Pets

Babysitting with surcharge

Transportation

Valet parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Banyan Tree Mayakoba

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.31 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 01:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 01:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Banyan Tree Mayakoba	161
Number of floors in Banyan Tree Mayakoba	2
Another facilities in Banyan Tree Mayakoba	Romantic proposal packages, Outdoor pool, Wine tasting room, Picnic area, Garden

Frequently asked questions about Banyan Tree Mayakoba

What are available facilities at Banyan Tree Mayakoba?

There are top facilites at Banyan Tree Mayakoba such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Banyan Tree Mayakoba?

The standard check-in time at Banyan Tree Mayakoba is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00

Does Banyan Tree Mayakoba provide breakfast?

Yes, Banyan Tree Mayakoba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Banyan Tree Mayakoba?

Banyan Tree Mayakoba has a 5.0-star rating.

How many floors does Banyan Tree Mayakoba have?

Banyan Tree Mayakoba has 2.

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Banyan Tree Mayakoba reviews and ratings

Overall Ratings & Reviews Banyan Tree Mayakoba

Other sources (1,000)

9.6

Exceptional

From 1,000 reviews

Cleanliness

9.6

Room Comfort

9.8

Location

9.2

Service and Facilites

9.6

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Traveller Reviews Banyan Tree Mayakoba

Number of reviews per page

Top reviews

Joseph

Leisure with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Alan

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Hyesun

Leisure with Children

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Bad

Unji

Leisure with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Hyesun

2.0

/10

Reviewed 21 week(s) ago

Wonderful property. Very private and spacious. We loved the private heated pool!

Shalva

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Good

Yan

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Very warm and professional staff. Recommend.

Maria Victoria

Leisure with Partner

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.

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Disclaimer

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