Banyan Tree Mayakoba

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9.6
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Denka

10.0
/ 10
Out of this world experience- attention to detail was amazing / the food, the service and the design and architecture were incredible! My son and I did the spa and we did the rainforest sauna along with an hour massage. It was an incredible experience!

Edward

10.0
/ 10
World-Class Service and Family Paradise! Our stay at Banyan Tree Mayakoba was absolutely incredible, defined by the truly exceptional staff. Across the entire property, the service was seamless, warm, and highly attentive. Standout Highlights: Playa Sands Beach Area: The beach team was amazing and kept us completely taken care of by the ocean. Best of all, the kids absolutely loved all the beach activities, which kept them happily entertained for hours. Property Transit: Golf cart drivers were always prompt, friendly, and made getting around the massive grounds a breeze. Onsite Dining: Restaurant service was consistently flawless, from fine dining to casual spots, including the wonderful staff at El Pueblito. Pro Tip: You absolutely must try the complimentary eco boat tour that goes across the entire Mayakoba area—it is a stunning experience and completely free! This level of hospitality made our family vacation entirely stress-free. We cannot recommend this resort enough!

Igor

10.0
/ 10
One of our favorite hotels would definitely come back there. This is our third time at that property.
In the Area
See Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Banyan Tree Mayakoba is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby Banyan Tree Mayakoba
Exterior 2 Banyan Tree Mayakoba

Discover More About Banyan Tree Mayakoba

Location
Banyan Tree Mayakoba is located in area / city Solidaridad.

About Banyan Tree Mayakoba

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Banyan Tree Mayakoba provides a pleasant accommodation for your stay.

From business event to corporate gathering, Banyan Tree Mayakoba provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Banyan Tree Mayakoba, a wonderful accommodation for your family holiday.

Not all hotel allow guests with pets, but Banyan Tree Mayakoba welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Banyan Tree Mayakoba is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is an ideal choice for you, novice to professional golfers.

Not only located within easy reach of various places of interests for your adventure, but staying at Banyan Tree Mayakoba will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Banyan Tree Mayakoba is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Banyan Tree Mayakoba.

All facilities in Banyan Tree Mayakoba

Swimming Pool Banyan Tree Mayakoba
Swimming Pool
Entertainment Facility Banyan Tree Mayakoba
Entertainment Facility
Fitness Center Banyan Tree Mayakoba
Fitness Center
Common Space Banyan Tree Mayakoba
Common Space
Lobby Banyan Tree Mayakoba
Lobby

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Secure parking
  • Valet parking

General

  • Banquet
  • Ballroom
  • Terrace
  • Parking

Accessibilty

  • Braille or raised signage
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Sports and Recreations

  • Golf cart
  • Golf club
  • Fitness center
  • Golf
  • Archery
  • Tennis court
  • Golf course
  • Sailing

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Outdoor facilities
  • Garden
  • Beach towel
  • Clubhouse
  • Picnic area
  • Shops
  • Private beach
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Elevator
  • Smoke-free area

Hotel Services

  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Accommodation Policy & General Information in Banyan Tree Mayakoba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Onsite COVID-19 testing (PCR) is available, By ocean, Preferred by Nature, Onsite COVID-19 testing (Antigen) is available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Banyan Tree Mayakoba
161
Number of floors in Banyan Tree Mayakoba
2
Another facilities in Banyan Tree Mayakoba
Kids club, Children pool, Poolside bar, Breakfast, Snack bar

Frequently asked question in Banyan Tree Mayakoba

What are available facilities at Banyan Tree Mayakoba?
There are top facilites at Banyan Tree Mayakoba such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Mayakoba?
The standard check-in time at Banyan Tree Mayakoba is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Banyan Tree Mayakoba provide breakfast?
Yes, Banyan Tree Mayakoba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Banyan Tree Mayakoba?
Banyan Tree Mayakoba is a 5.0-star hotel.
How many floors does Banyan Tree Mayakoba have?
Banyan Tree Mayakoba has 2 floors.
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More Reviews from Other Guests in Banyan Tree Mayakoba

9.6
Exceptional
From 1,000 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.4

Service and Facilites

9.8

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Traveler Reviews Banyan Tree Mayakoba

Number of reviews per page
20
40
Top reviews
Carlos Miguel
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente la atención y todas las instalaciones
moshe
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall we had a good experience, Staff was very nice and helpful. Atmosphere was relaxing and calm. We enjoyed the amenities that were on offer. A few issues we had that will probably probably cause us to book something else in the future: * Food is extremely expensive at this hotel, just absurd prices on some pretty basic options. * We brought our tennis gear only to find out the court rental fees are $78 per hour. Given that tennis courts are mentioned in the amenities, a fee should not be charged at all. * At times we noticed a strong smell of sewage in certain parts of the hotel.
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Marcela
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice clean room, staff was amazing very helpful
Raja
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and very nice staff
Denka
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Out of this world experience- attention to detail was amazing / the food, the service and the design and architecture were incredible! My son and I did the spa and we did the rainforest sauna along with an hour massage. It was an incredible experience!
Edward
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

World-Class Service and Family Paradise! Our stay at Banyan Tree Mayakoba was absolutely incredible, defined by the truly exceptional staff. Across the entire property, the service was seamless, warm, and highly attentive. Standout Highlights: Playa Sands Beach Area: The beach team was amazing and kept us completely taken care of by the ocean. Best of all, the kids absolutely loved all the beach activities, which kept them happily entertained for hours. Property Transit: Golf cart drivers were always prompt, friendly, and made getting around the massive grounds a breeze. Onsite Dining: Restaurant service was consistently flawless, from fine dining to casual spots, including the wonderful staff at El Pueblito. Pro Tip: You absolutely must try the complimentary eco boat tour that goes across the entire Mayakoba area—it is a stunning experience and completely free! This level of hospitality made our family vacation entirely stress-free. We cannot recommend this resort enough!
Read More
Benjamin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stay Details: Mid-June | Family of 4 (2 adults, 2 children ages 9 & 10) | 3-Bedroom Apartment with Rooftop Pool The Highlights: The resort itself is amazing, set beautifully within the natural mangroves. The property is massive, and embracing the provided bicycles is a must. Once you get used to biking, it is a fantastic way to get around, it is a 6-minute ride to the beach and tennis courts, or a 30-minute ride exploring the completely shaded natural trails. The included breakfast served by the beach is amazing and was a major high point of our stay. The Accommodation: At around $1,000 USD per day during low season, the room rate is fair. However, for a five-star resort, the 3-bedroom apartment needed some maintenance. Despite being recently renovated, the finishes are a bit rough around the edges, and closing doors and kitchen cabinets feels clunky. If you plan to cook, be aware that the kitchen is not very functional as it lacks basic utensils and cookware. The Drawbacks: The massive downside to this resort is the food and beverage pricing, which is so exorbitant it completely overshadowed the trip. The prices exceed what you would pay at the Four Seasons in New York City. For context: $120 for a plate of pasta $75 for Eggs Benedict $12 for a can of sparkling water Verdict: It is definitely a beautiful place worth trying for the outstanding mangrove experience and biking trails, but go in with your eyes wide open regarding the astronomical food and drink cost.
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Igor
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One of our favorite hotels would definitely come back there. This is our third time at that property.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect getaway for a couple.
kevin
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a five star resort in every sense of the word. Will return at the earliest possible opportunity. Staff is excellent and receptive to any request. Food is wonderful, with variety of cuisines - staff flexible to dietary requests. A++++
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Juan from sur Beach was amazing
Cristina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Loved our stay, the property is beautiful, the staff was amazing!
Ana
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT!
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Lidia
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place to stay!
Clare
icon-with Children
with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel, wonderful staff and facilities. I gave 4 stars because the food was really expensive. I understand a mark up but the cocktails are $30 and over $200 for a steak at the Sands Beach Club. A bottle of champagne was over a $1,000. Come on guys…..
Kristina
icon-with Partner
with Partner
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Unfortunately the ocean view was blocked by bushes. They said these bushes were part of the ecology. That said the beach chairs, which did not have covers and were not the same height, were not high wnough to see over the bushes. It really makes no sense to pay for a private ocean view that is not as good as the public view.
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Staff are incredible!
Kari
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin
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Kari
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This is our 4th time staying at the Banyan Tree Mayakoba. The service has significantly improved over previous stays and we would rank it 9/10. The updated rooms are beautiful and the amenities are excellent. The food however for a hotel of this level could be significantly improved except for the Sands and Tomahawk restaurants. Also be prepared to 50+ burgers and a significant price tag for all food.
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Kim
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent all around price high for what we needed
Number of reviews per page
20
40

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Exterior 4 Banyan Tree Mayakoba

Disclaimer

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