Banyan Tree Mayakoba

Hotels
9.6
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

sarah

10.0
/ 10
Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!

Joseph

10.0
/ 10
Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!

Alan

10.0
/ 10
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
In the Area
See Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Banyan Tree Mayakoba is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby Banyan Tree Mayakoba
Exterior 2 Banyan Tree Mayakoba

Discover More About Banyan Tree Mayakoba

General


Near El Camaleón Mayakoba Golf Course

Location


Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 2 km / 1.3 mi
Chun-Zumbul (diving site) - 2.6 km / 1.6 mi
Gran Coyote Golf - 3.6 km / 2.2 mi
Playa Xcalacoco - 4.8 km / 3 mi
Tres Rios Ecopark - 5.7 km / 3.6 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 7.4 km / 4.6 mi
Punta Esmeralda Beach - 7.6 km / 4.7 mi
Temazcal Natura - 8.2 km / 5.1 mi
Playa 88 - 8.7 km / 5.4 mi
Playa del Carmen Main Beach - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.5 mi
Mario Villanueva Stadium Madrid - 9 km / 5.6 mi
Plaza Las Americas - 9.6 km / 6 mi
Super Chedraui Selecto Avenida 10 - 9.9 km / 6.1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.4 km / 27 mi
Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi

The preferred airport for Banyan Tree Mayakoba is Cancun Intl. Airport (CUN).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.

Dining


Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Banyan Tree Mayakoba

Swimming Pool Banyan Tree Mayakoba
Swimming Pool
Entertainment Facility Banyan Tree Mayakoba
Entertainment Facility
Fitness Center Banyan Tree Mayakoba
Fitness Center
Functional Hall Banyan Tree Mayakoba
Functional Hall
Common Space Banyan Tree Mayakoba
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Outdoor facilities
  • Wine tasting room
  • Picnic area
  • Garden
  • Beach towel
  • Fitness center
  • Clubhouse
  • Shops
  • Private beach
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Sports and Recreations

  • Golf cart
  • Golf club
  • Golf
  • Golf practice
  • Archery
  • Tennis court
  • Golf course
  • Sailing

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

General

  • Banquet
  • Ballroom
  • Terrace
  • Parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Secure parking
  • Valet parking

Accessibilty

  • Braille or raised signage
  • Disabled access friendly

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Banyan Tree Mayakoba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Banyan Tree Mayakoba
161
Number of floors in Banyan Tree Mayakoba
2
Another facilities in Banyan Tree Mayakoba
Romantic proposal packages, Outdoor pool, Outdoor facilities, Wine tasting room, Picnic area

Frequently asked question in Banyan Tree Mayakoba

What are available facilities at Banyan Tree Mayakoba?
There are top facilites at Banyan Tree Mayakoba such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Mayakoba?
The standard check-in time at Banyan Tree Mayakoba is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Banyan Tree Mayakoba provide breakfast?
Yes, Banyan Tree Mayakoba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Banyan Tree Mayakoba
Banyan Tree Mayakoba has a 5.0-star rating.
How many floors does Banyan Tree Mayakoba have?
Banyan Tree Mayakoba has 2.
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More Reviews from Other Guests in Banyan Tree Mayakoba

9.6
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Mayakoba

Number of reviews per page
20
40
Top reviews
Kristina
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Unfortunately the ocean view was blocked by bushes. They said these bushes were part of the ecology. That said the beach chairs, which did not have covers and were not the same height, were not high wnough to see over the bushes. It really makes no sense to pay for a private ocean view that is not as good as the public view.
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff are incredible!
Kari
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin
Read More
Kari
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is our 4th time staying at the Banyan Tree Mayakoba. The service has significantly improved over previous stays and we would rank it 9/10. The updated rooms are beautiful and the amenities are excellent. The food however for a hotel of this level could be significantly improved except for the Sands and Tomahawk restaurants. Also be prepared to 50+ burgers and a significant price tag for all food.
Read More
Kim
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent all around price high for what we needed
Mohamed Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Best resort I stayed at in Mexico
sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!
Read More
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Read More
Hyesun
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bad
Unji
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Read More
Hyesun
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

No services
Rhondalyn
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
Kaitlin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful property with excellent service
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Ocean scene was amazing. Clean beach , minimal seaweed
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing. Simply amazing
Vanessa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.
moussa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Service was amazing
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Banyan Tree Mayakoba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Mayakoba

Number of reviews per page
20
40
Top reviews
Kristina
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Unfortunately the ocean view was blocked by bushes. They said these bushes were part of the ecology. That said the beach chairs, which did not have covers and were not the same height, were not high wnough to see over the bushes. It really makes no sense to pay for a private ocean view that is not as good as the public view.
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff are incredible!
Kari
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin
Read More
Kari
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is our 4th time staying at the Banyan Tree Mayakoba. The service has significantly improved over previous stays and we would rank it 9/10. The updated rooms are beautiful and the amenities are excellent. The food however for a hotel of this level could be significantly improved except for the Sands and Tomahawk restaurants. Also be prepared to 50+ burgers and a significant price tag for all food.
Read More
Kim
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent all around price high for what we needed
Mohamed Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Best resort I stayed at in Mexico
sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!
Read More
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Read More
Hyesun
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bad
Unji
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Read More
Hyesun
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

No services
Rhondalyn
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
Kaitlin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful property with excellent service
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Ocean scene was amazing. Clean beach , minimal seaweed
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing. Simply amazing
Vanessa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.
moussa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Service was amazing
Number of reviews per page
20
40