Hotel Carlota

Hotels
8.4
/10
Very Good
635 reviews

What Guests Say About Their Stay

Sandra Tamara Gonzalez

10.0
/ 10
Todo estaba muy limpio, el personal muy atento, muchos lugares que puedes llegar caminando.
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Mary

10.0
/ 10
Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.

John

10.0
/ 10
Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
In the Area
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Rio Amazonas No. 73, Col. Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 06500

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel Carlota is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Carlota

Rio Amazonas No. 73, Col. Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 06500
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Lobby Hotel Carlota
Lobby 2 Hotel Carlota

Discover More About Hotel Carlota

General


Near Angel of Independence Monument

Location


With a stay at Hotel Carlota in Mexico City (Reforma), you'll be a 4-minute walk from Paseo de la Reforma and 10 minutes by foot from Angel of Independence Monument. This boutique hotel is 0.3 mi (0.5 km) from U.S. Embassy and 1.7 mi (2.7 km) from Palacio de Bellas Artes.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Reforma - 0.3 km / 0.2 mi
Reforma 222 - 0.5 km / 0.3 mi
U.S. Embassy - 0.5 km / 0.3 mi
Senate of the Republic - 0.8 km / 0.5 mi
Angel of Independence Monument - 0.8 km / 0.5 mi
Museo de Cera - 1.1 km / 0.7 mi
Diana the Huntress Fountain - 1.3 km / 0.8 mi
Monument to the Revolution - 1.4 km / 0.9 mi
Cibeles Fountain - 1.6 km / 1 mi
Mercado de Artesanías La Cuidadela - 1.6 km / 1 mi
Torre Mayor - 1.7 km / 1 mi
Pemex Executive Tower - 1.8 km / 1.1 mi
Arena México - 2.1 km / 1.3 mi
Teatro Metropólitan - 2.1 km / 1.3 mi
Alameda Central - 2.1 km / 1.3 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 15.1 km / 9.4 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 42.8 km / 26.6 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58.9 km / 36.6 mi

The preferred airport for Hotel Carlota is Benito Juarez International Airport (MEX).

Facilities


Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Rooms


Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Hotel Carlota

Bar, Cafe and Lounge Hotel Carlota
Bar, Cafe and Lounge
Swimming Pool Hotel Carlota
Swimming Pool
Common Space Hotel Carlota
Common Space
Lobby Hotel Carlota
Lobby
Exterior Hotel Carlota
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Outdoor pool
  • Library

Transportation

  • Area shuttle
  • Airport transfer
  • Bicycle rental

Food and Drinks

  • Poolside bar
  • Snack bar

Connectivity

  • Free WiFi
  • Internet point

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Accommodation Policy & General Information in Hotel Carlota

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Carlota
35
Number of floors in Hotel Carlota
2
Another facilities in Hotel Carlota
Laundry service, Newspaper in lobby, Luggage storage, Porter, 24-hour Receptionist

Frequently asked questions about Hotel Carlota

What are available facilities at Hotel Carlota?
There are top facilites at Hotel Carlota such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Carlota?
The standard check-in time at Hotel Carlota is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Carlota?
Hotel Carlota has a 3.5-star rating.
How many floors does Hotel Carlota have?
Hotel Carlota has 2.
How many rooms are available at Hotel Carlota?
Hotel Carlota has 35.
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Hotel Carlota reviews and ratings

8.4
Very Good
From 635 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews Hotel Carlota

Number of reviews per page
20
40
Top reviews
Sandra Tamara Gonzalez
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo estaba muy limpio, el personal muy atento, muchos lugares que puedes llegar caminando.
Mary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Itai
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quiet sanctuary in the city. Lovely pool and friendly staff!
Mark
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel, great staff. Water pressure and breakfast coffee could be better.
John
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
Eric
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Jose Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing
Alexander
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Cliente regular del Hotel Carlota. Excelente ubicación, tamaño de habitación y baño amplio. Un poquito ruidoso en la noche, pero aparte de eso, mi hogar en Mexico. Esperando la renovación y apertura del restaurante
david
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing.
Aldo Noel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Location and proximity to major retailers. Drinks were delicious too!!
Richard
icon-
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly staff, good location, but hotel has prioritised aesthetics over practicality. The hotel is very noisy — they play loud music all day and well into the night which makes it hard to relax in your room. The rooms are also very dark as they have small windows which overlook the walk ways. Then there’s a bunch of little things that make the rooms impractical — they give you robes but no where to hang the robes when wet, the only light by the sink is overhead so you have shadows on your face for shaving, etc. Finally the whole hotel could do with some maintenance — shower heads that are caked in limescale, lots of missing tiles in the swimming pool, lights that don’t work properly in the rooms.
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Jasmine
icon-Leisure
Leisure
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room wasn’t cleaned throughly during the time we were there the amenities aren’t that convenient because they have inconsistent hours. The staff was nice but they were hard to reach on more than one occasion. Not exactly family friendly in my opinion or experience feels like the bathroom sink being on the outside of the bathroom it self is a bit unsanitary and sink was not properly cleaned. Door should have a proper lock it didn’t lock so feels unsafe.
Read More
Meredith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We were only there for about 10 hours bc we were late getting in. My 6 yo was asleep, and they were incredibly kind helping get us parked and our things carried to our room so I didn’t have to wake her. The bed was very comfy too and the room was super dark, which made for a great night sleep. When it was raining the next AM, they pulled the car around for us too so we didn’t have to walk through the rain with our things to get it.
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Arturo A
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Leonardo
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
Chris
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy!
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Victor
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall this was such a great stay, i will be coming back!
Teu
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice hotel but every time I stay there’s something wrong with my room, whether the showers broken or this last time our aircon was so loud I could barely sleep! I wasn’t able to turn it off. The pool area is great!
Rudy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Loved it!!
Edgar Gaston
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Es un hotel excelente, el staff fue muy amigable y servicial, tenia las amenidades necesarias pero el baño no estaba muy limpio que digamos, pero todo lo demas perfecto
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Carlota

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 635 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Carlota

Number of reviews per page
20
40
Top reviews
Sandra Tamara Gonzalez
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo estaba muy limpio, el personal muy atento, muchos lugares que puedes llegar caminando.
Mary
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Itai
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quiet sanctuary in the city. Lovely pool and friendly staff!
Mark
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel, great staff. Water pressure and breakfast coffee could be better.
John
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
Eric
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Jose Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing
Alexander
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Cliente regular del Hotel Carlota. Excelente ubicación, tamaño de habitación y baño amplio. Un poquito ruidoso en la noche, pero aparte de eso, mi hogar en Mexico. Esperando la renovación y apertura del restaurante
david
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing.
Aldo Noel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Location and proximity to major retailers. Drinks were delicious too!!
Richard
icon-
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly staff, good location, but hotel has prioritised aesthetics over practicality. The hotel is very noisy — they play loud music all day and well into the night which makes it hard to relax in your room. The rooms are also very dark as they have small windows which overlook the walk ways. Then there’s a bunch of little things that make the rooms impractical — they give you robes but no where to hang the robes when wet, the only light by the sink is overhead so you have shadows on your face for shaving, etc. Finally the whole hotel could do with some maintenance — shower heads that are caked in limescale, lots of missing tiles in the swimming pool, lights that don’t work properly in the rooms.
Read More
Jasmine
icon-Leisure
Leisure
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room wasn’t cleaned throughly during the time we were there the amenities aren’t that convenient because they have inconsistent hours. The staff was nice but they were hard to reach on more than one occasion. Not exactly family friendly in my opinion or experience feels like the bathroom sink being on the outside of the bathroom it self is a bit unsanitary and sink was not properly cleaned. Door should have a proper lock it didn’t lock so feels unsafe.
Read More
Meredith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We were only there for about 10 hours bc we were late getting in. My 6 yo was asleep, and they were incredibly kind helping get us parked and our things carried to our room so I didn’t have to wake her. The bed was very comfy too and the room was super dark, which made for a great night sleep. When it was raining the next AM, they pulled the car around for us too so we didn’t have to walk through the rain with our things to get it.
Read More
Arturo A
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Leonardo
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
Chris
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy!
Read More
Victor
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall this was such a great stay, i will be coming back!
Teu
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice hotel but every time I stay there’s something wrong with my room, whether the showers broken or this last time our aircon was so loud I could barely sleep! I wasn’t able to turn it off. The pool area is great!
Rudy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Loved it!!
Edgar Gaston
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Es un hotel excelente, el staff fue muy amigable y servicial, tenia las amenidades necesarias pero el baño no estaba muy limpio que digamos, pero todo lo demas perfecto
Number of reviews per page
20
40