Hotel Carlota

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8.4
/10
Very Good
650 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Great spot. Not much space around the pool, but the staff more than made up for it.

Chris

10.0
/ 10
The hotel has a cool industrial feel while also being comfortable and clean. The open air courtyard in the middle was a little oasis away from the hustle and bustle on the streets. Room was just what we needed and a comfy bed. The location was great, close to all the action of Norte and Condessa but also a nice little neighbourhood . If you like to walk ( I do) you walk comfortably from Carlota easily. A great little coffee shop 3 blocks away called Voltage was a little gem in the area. Staff was all very nice and helpful.

Raymond

10.0
/ 10
Hotel Carlota was the perfect location for our first visit to CDMX and was central to most of our itinerary. The rooms are clean and as pictured–I would recommend bringing thick and comfy slippers as the floors in the room are cement. Since we were out for most of the day, we only really needed a place to sleep so the rooms worked just fine for our travel needs. I really appreciated how helpful the staff was, especially Fernando who we interacted with most days. The pool isn't deep or too big so you have to be mindful of how many people are there, but overall, the pool area is a nice place to decompress. My only regret was not taking advantage of their bike rentals.
In the Area
See Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 06500

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel Carlota is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Carlota

Rio Amazonas No. 73, Col. Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 06500
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Lobby Hotel Carlota
Lobby 2 Hotel Carlota

Discover More About Hotel Carlota

Location


Hotel Carlota is a hotel is located at Cuauhtémoc.

About Hotel Carlota

Not all hotel allow guests with pets, but Hotel Carlota welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Carlota provides a pleasant accommodation for your stay.

Are you a shopaholic? Staying at Hotel Carlota will surely spoil you for numerous shopping centers nearby.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Carlota is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Carlota is the right place to stay.

All facilities in Hotel Carlota

Bar, Cafe and Lounge Hotel Carlota
Bar, Cafe and Lounge
Swimming Pool Hotel Carlota
Swimming Pool
Common Space Hotel Carlota
Common Space
Lobby Hotel Carlota
Lobby
Exterior Hotel Carlota
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Snack bar

Things to Do

  • Outdoor pool
  • Library

Transportation

  • Area shuttle with surcharge
  • Bicycle rental

Connectivity

  • Free WiFi
  • Internet point

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Hotel Carlota

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, No rollaway/extra beds available, Parking height restrictions apply

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Carlota
35
Number of floors in Hotel Carlota
2
Another facilities in Hotel Carlota
Laundry service, Newspaper in lobby, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Hotel Carlota

What are available facilities at Hotel Carlota?
There are top facilites at Hotel Carlota such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Carlota?
The standard check-in time at Hotel Carlota is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Carlota?
Hotel Carlota is a 3.5-star hotel.
How many floors does Hotel Carlota have?
Hotel Carlota has 2 floors.
How many rooms are available at Hotel Carlota?
Hotel Carlota has 35 rooms in total.
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More Reviews from Other Guests in Hotel Carlota

8.4
Very Good
From 650 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Carlota

Number of reviews per page
20
40
Top reviews
Mayela Monsterrat
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El bar podría mejorar mucho, sus bebidas no son tan buenas. La alberca necesita mantenimiento. En las habitaciones, hay varios problemas como el aire acondicionado hace muchísimo ruido. Tuve un problema con la televisión en mi habitación y solucionaron cambiándome a un cuarto diferente con un upgrade y eso se agradece mucho. Pero sí le hace falta mantenimiento al lugar.
Read More
David
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great spot. Not much space around the pool, but the staff more than made up for it.
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel has a cool industrial feel while also being comfortable and clean. The open air courtyard in the middle was a little oasis away from the hustle and bustle on the streets. Room was just what we needed and a comfy bed. The location was great, close to all the action of Norte and Condessa but also a nice little neighbourhood . If you like to walk ( I do) you walk comfortably from Carlota easily. A great little coffee shop 3 blocks away called Voltage was a little gem in the area. Staff was all very nice and helpful.
Read More
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel Carlota was the perfect location for our first visit to CDMX and was central to most of our itinerary. The rooms are clean and as pictured–I would recommend bringing thick and comfy slippers as the floors in the room are cement. Since we were out for most of the day, we only really needed a place to sleep so the rooms worked just fine for our travel needs. I really appreciated how helpful the staff was, especially Fernando who we interacted with most days. The pool isn't deep or too big so you have to be mindful of how many people are there, but overall, the pool area is a nice place to decompress. My only regret was not taking advantage of their bike rentals.
Read More
Eva
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s okay but not worth the price. The building is old and so it has water/plumbing issues and you can tell it’s just been cheaply renovated. You should know that the elevator is not automatic so it needs to be run by someone. The only time someone took me up was arrival. Other than that no matter how many times I rang, no one would come. There’s some construction going on during the day -not sure when that will end.
Read More
Sandra Tamara Gonzalez
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Todo estaba muy limpio, el personal muy atento, muchos lugares que puedes llegar caminando.
Mary
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Itai
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Quiet sanctuary in the city. Lovely pool and friendly staff!
Mark
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel, great staff. Water pressure and breakfast coffee could be better.
John
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
Eric
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Jose Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing
Alexander
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Cliente regular del Hotel Carlota. Excelente ubicación, tamaño de habitación y baño amplio. Un poquito ruidoso en la noche, pero aparte de eso, mi hogar en Mexico. Esperando la renovación y apertura del restaurante
david
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing.
Aldo Noel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Location and proximity to major retailers. Drinks were delicious too!!
Richard
icon-
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Friendly staff, good location, but hotel has prioritised aesthetics over practicality. The hotel is very noisy — they play loud music all day and well into the night which makes it hard to relax in your room. The rooms are also very dark as they have small windows which overlook the walk ways. Then there’s a bunch of little things that make the rooms impractical — they give you robes but no where to hang the robes when wet, the only light by the sink is overhead so you have shadows on your face for shaving, etc. Finally the whole hotel could do with some maintenance — shower heads that are caked in limescale, lots of missing tiles in the swimming pool, lights that don’t work properly in the rooms.
Read More
Jasmine
icon-Leisure
Leisure
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room wasn’t cleaned throughly during the time we were there the amenities aren’t that convenient because they have inconsistent hours. The staff was nice but they were hard to reach on more than one occasion. Not exactly family friendly in my opinion or experience feels like the bathroom sink being on the outside of the bathroom it self is a bit unsanitary and sink was not properly cleaned. Door should have a proper lock it didn’t lock so feels unsafe.
Read More
Meredith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We were only there for about 10 hours bc we were late getting in. My 6 yo was asleep, and they were incredibly kind helping get us parked and our things carried to our room so I didn’t have to wake her. The bed was very comfy too and the room was super dark, which made for a great night sleep. When it was raining the next AM, they pulled the car around for us too so we didn’t have to walk through the rain with our things to get it.
Read More
Arturo A
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Leonardo
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
Number of reviews per page
20
40

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Exterior 4 Hotel Carlota

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 650 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Carlota

Number of reviews per page
20
40
Top reviews
Mayela Monsterrat
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El bar podría mejorar mucho, sus bebidas no son tan buenas. La alberca necesita mantenimiento. En las habitaciones, hay varios problemas como el aire acondicionado hace muchísimo ruido. Tuve un problema con la televisión en mi habitación y solucionaron cambiándome a un cuarto diferente con un upgrade y eso se agradece mucho. Pero sí le hace falta mantenimiento al lugar.
Read More
David
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great spot. Not much space around the pool, but the staff more than made up for it.
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel has a cool industrial feel while also being comfortable and clean. The open air courtyard in the middle was a little oasis away from the hustle and bustle on the streets. Room was just what we needed and a comfy bed. The location was great, close to all the action of Norte and Condessa but also a nice little neighbourhood . If you like to walk ( I do) you walk comfortably from Carlota easily. A great little coffee shop 3 blocks away called Voltage was a little gem in the area. Staff was all very nice and helpful.
Read More
Raymond
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel Carlota was the perfect location for our first visit to CDMX and was central to most of our itinerary. The rooms are clean and as pictured–I would recommend bringing thick and comfy slippers as the floors in the room are cement. Since we were out for most of the day, we only really needed a place to sleep so the rooms worked just fine for our travel needs. I really appreciated how helpful the staff was, especially Fernando who we interacted with most days. The pool isn't deep or too big so you have to be mindful of how many people are there, but overall, the pool area is a nice place to decompress. My only regret was not taking advantage of their bike rentals.
Read More
Eva
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s okay but not worth the price. The building is old and so it has water/plumbing issues and you can tell it’s just been cheaply renovated. You should know that the elevator is not automatic so it needs to be run by someone. The only time someone took me up was arrival. Other than that no matter how many times I rang, no one would come. There’s some construction going on during the day -not sure when that will end.
Read More
Sandra Tamara Gonzalez
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Todo estaba muy limpio, el personal muy atento, muchos lugares que puedes llegar caminando.
Mary
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Itai
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Quiet sanctuary in the city. Lovely pool and friendly staff!
Mark
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel, great staff. Water pressure and breakfast coffee could be better.
John
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
Eric
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Jose Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing
Alexander
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Cliente regular del Hotel Carlota. Excelente ubicación, tamaño de habitación y baño amplio. Un poquito ruidoso en la noche, pero aparte de eso, mi hogar en Mexico. Esperando la renovación y apertura del restaurante
david
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing.
Aldo Noel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Location and proximity to major retailers. Drinks were delicious too!!
Richard
icon-
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Friendly staff, good location, but hotel has prioritised aesthetics over practicality. The hotel is very noisy — they play loud music all day and well into the night which makes it hard to relax in your room. The rooms are also very dark as they have small windows which overlook the walk ways. Then there’s a bunch of little things that make the rooms impractical — they give you robes but no where to hang the robes when wet, the only light by the sink is overhead so you have shadows on your face for shaving, etc. Finally the whole hotel could do with some maintenance — shower heads that are caked in limescale, lots of missing tiles in the swimming pool, lights that don’t work properly in the rooms.
Read More
Jasmine
icon-Leisure
Leisure
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room wasn’t cleaned throughly during the time we were there the amenities aren’t that convenient because they have inconsistent hours. The staff was nice but they were hard to reach on more than one occasion. Not exactly family friendly in my opinion or experience feels like the bathroom sink being on the outside of the bathroom it self is a bit unsanitary and sink was not properly cleaned. Door should have a proper lock it didn’t lock so feels unsafe.
Read More
Meredith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We were only there for about 10 hours bc we were late getting in. My 6 yo was asleep, and they were incredibly kind helping get us parked and our things carried to our room so I didn’t have to wake her. The bed was very comfy too and the room was super dark, which made for a great night sleep. When it was raining the next AM, they pulled the car around for us too so we didn’t have to walk through the rain with our things to get it.
Read More
Arturo A
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Leonardo
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay.
Number of reviews per page
20
40