How many rooms are available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive has 247.

Does Occidental Cozumel - All Inclusive have parking?

Yes, Occidental Cozumel - All Inclusive does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Occidental Cozumel - All Inclusive?

Traveloka users who have stayed at Occidental Cozumel - All Inclusive have praised its Cleanliness, Service and Facilites, Room Comfort.

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Occidental Cozumel - All Inclusive

Name: Occidental Cozumel - All Inclusive
Address: Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, Estado de Quintana Roo, Mexico, 77600, Km 16.6 Carretera Sur, El Cedral, Estado de Quintana Roo, 77600, Mexico
Rating: 7.8

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7.8

/10

Pleasant

1,009 reviews

What Guests Say About Their Stay

gitzel

10.0

/ 10

Estuvo de lujo el viaje, el trato, la comida y la hospitalidad que brindan hacen que uno quiera regresar.

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Christine

10.0

/ 10

This was my second time staying at Occidental and it was great. The food is good and the staff is very friendly and helpful. The resort is clean and well maintained. I am a certified diver and them having their own dock and dive shop is great. We will definitely be going back.

Michael

10.0

/ 10

We just spent 8 days here and both enjoyed it very much the property is beautiful and well maintained. The food all around was very good with some buffet nights being a bit of a hit or miss but that’s depending on personal taste. The bars for the most part were pretty fast especially the adults only pool bar. The adults only pool was a nice getaway from the loud music and noisy crowd at the main pool but the pool needs to be skimmed more often as there can be quite a few leaves and bugs floating around by noon. The beach was very nice with clear signage as to the inherent risk you take swimming in the ocean with there being sharks, stingrays, jellyfish and crocodiles. The water is fairly calm as it’s not facing directly into open ocean on the east. The chairs on the other hand are quite a problem at this resort as they don’t have enough of them for the amount of rooms they fill for the resort. If you’re not up at the crack of dawn going to the beach to get your seats you’re out of luck and that’s that no extra chairs you would have to sit on the beach but as the sand has lots of coral and shells in it that becomes quite uncomfortable fast. Other than that we loved it there and those would be our only gripes

In the Area

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Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Occidental Cozumel - All Inclusive is located in area / city Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Occidental Cozumel - All Inclusive

Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, Estado de Quintana Roo, Mexico, 77600

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General

Near Nachi Cocom Beach Club & Water Sport Center

Location

When you stay at Occidental Cozumel - All Inclusive in Cozumel, you'll be on the waterfront, within a 5-minute drive of San Francisco Beach and Mr. Sancho's Beach Club. This all-inclusive property is 1.1 mi (1.8 km) from Paradise Beach and 1.4 mi (2.2 km) from Playa Mia Grand Beach and Water Park.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Arrecifes de Cozumel National Park - 0.7 km / 0.4 mi
San Francisco Beach - 0.9 km / 0.6 mi
Nachi Cocom Beach Club & Water Sport Center - 1.3 km / 0.8 mi
Paradise Beach - 1.8 km / 1.1 mi
Mr. Sancho's Beach Club - 2.2 km / 1.4 mi
Playa Mia Grand Beach and Water Park - 2.3 km / 1.4 mi
Paseo El Cedral Reef - 2.9 km / 1.8 mi
Palancar Beach - 3.3 km / 2.1 mi
Playa El Cielo - 6 km / 3.7 mi
El Cedral - 6.2 km / 3.9 mi
Laguna Colombia - 6.5 km / 4.1 mi
Corona Beach - 7.3 km / 4.5 mi
Chankanaab National Park - 8.1 km / 5.1 mi
Chankanaab Beach Adventure Park - 9.2 km / 5.7 mi
Punta Sur Ecological Park - 11.9 km / 7.4 mi

The preferred airport for Occidental Cozumel - All Inclusive is Cozumel Intl. Airport (CZM) - 18.7 km / 11.6 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in Cozumel? This property has 1392 square feet (129 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Dining

Satisfy your appetite at La Posada, one of the property's 7 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms

Make yourself at home in one of the 247 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Occidental Cozumel - All Inclusive

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Outdoor pool
Private beach
Garden
Spa
Beach towel
Sauna
Beach sun loungers
Pool sun loungers

Hotel Services

Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Food and Drinks

Poolside bar
Breakfast
Nightclub
Snack bar

General

Smoking area
Banquet
Parking
Terrace

Accessibilty

Accessible parking
Accessible bathroom
Disabled access friendly
Accessible path of travel

Sports and Recreations

Fitness center
Billiard
Jet ski
Tennis court

Family-friendly Facilities

Kids club
Children pool

Nearby Facilities

Hair salon
ATM/Banking

Connectivity

Free WiFi

Public Facilities

Parking

Business Facilities

Conference rooms

Accommodation Policy & General Information in Occidental Cozumel - All Inclusive

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Occidental Cozumel - All Inclusive	247
Number of floors in Occidental Cozumel - All Inclusive	3
Another facilities in Occidental Cozumel - All Inclusive	Outdoor pool, Private beach, Garden, Spa, Beach towel

Frequently asked questions about Occidental Cozumel - All Inclusive

What are available facilities at Occidental Cozumel - All Inclusive?

There are top facilites at Occidental Cozumel - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Occidental Cozumel - All Inclusive?

The standard check-in time at Occidental Cozumel - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Occidental Cozumel - All Inclusive provide breakfast?

Yes, Occidental Cozumel - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive has a 4.0-star rating.

How many floors does Occidental Cozumel - All Inclusive have?

Occidental Cozumel - All Inclusive has 3.

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Occidental Cozumel - All Inclusive reviews and ratings

Overall Ratings & Reviews Occidental Cozumel - All Inclusive

Other sources (1,009)

7.8

Pleasant

From 1,009 reviews

Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

8.6

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Traveller Reviews Occidental Cozumel - All Inclusive

Number of reviews per page

Top reviews

Daniel

Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Staff was the best like always, Some areas need a deep clean But we had a bad experience with the guest on the lower level, 2:00am making noise with singing loud and loud music, Security could not Control the drunk people.

Timothy MacArthur

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Johnny at the entrance is amazing, wonderful, helpful and can make change in US dollars. He also gives excellent advice for travel around the island. The ladies at the front desk were not pleasant or helpful. They did not give us the electricity card for our room nor did they mention that restaurant reservations must be made with them. We had to figure out things on our own or ask Johnny. We learned that the hotel does not have wash cloths unless you booked the Royal level. The resort is a long walk from the beach which was great for us but consider this if you have mobility issues. The room AC will not go below 75F. The refrigerator barely cools drinks. The ice machine didn't work in our area or the one next to us. The resort is in the jungle with birds, lemurs and iguanas. The scenery is beautiful! The beach is amazing! The water is beautiful, the sand is nice and a pool and restaurant are on the water! Swimming and snorkeling is really good! Go down to the beach before breakfast to put a beach towel on the lounge chairs if you want one because they get taken quickly. Tipping results in better service. The Mango Margarita with the spices on the rim is Fantastic! The fine dining restaurants are really good! The buffets are not huge but had enough variety for us. Our initial impressions were a tad bit disappointing but our experience got better everyday and we had a wonderful stay!

gitzel

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Estuvo de lujo el viaje, el trato, la comida y la hospitalidad que brindan hacen que uno quiera regresar.

Christine

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Michael

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Denis

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The food was good troughout all the amenities and at any time of the day, rooms are clean and tidy and stuff are nice

Derek

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful time!

Lisa

Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We had a great stay at Occidental. The staff provided excellent service and everything we needed was available. Our room was clean, comfortable, and always kept well stocked. The grounds and beautiful gardens were impeccably maintained. There wasn’t much to do at night which is a shame since it’s expensive to cab in to the market area. The food menu at the evening buffet could use some tweaking but we found fresh options to sustain us at every meal. The a la cart options were great.

Rafael

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The location itself was stunning. The grounds are maintained well and the beach was very clean. The food served at both the buffets were surprisingly good (except for the deserts). The cocktails were not made well. Our air conditioner in our room only worked on low and wouldn’t get the room colder than 25 Celsius which is better than nothing considering the heat. The nightclub room wasn’t open every night and the air conditioning in there was working well either. The bar in the nightclub was not operating at the time of our visit. The spa wasn’t fully staffed so we were never able to make an appointment.

Gabriela

with Children

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Not much options on food

Mark

with Partner

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Don’t expect good customer service at this resort. Check in and restaurant reservations are very unorganized. People jumping in front of others that have been waiting. DO NOT RESERVE THE ROMANTIC DINNER ON THE BEACH! It was a disaster. During our dinner the Lights shut off (then we were attacked by swarms of bugs in our food) and we had to finish it in the restaurant. It was suppose to be romantic and just us but we finished with others and subjected to crying babies and cold lobster and steak. Resort didn’t offer anything or even a discount. IT WAS A DISASTER! Fan and AC in the room did not work. I would not recommend this resort.

Jesse

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful location away from downtown Cozumel. Amazing family location.

Anthony William

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Right after we checked in we were greeted by an afternoon manager who asked if we had stayed with them previously. Upon learning we hadn’t, he immediately invited us to a special “welcome breakfast” with a member of the staff, the following morning. He said he needed 20 usd per couple to reserve the invitation. We agreed and scheduled to meet at 8:30 the next morning. In the morning, we arrived, meet with the manager at the desk, received our deposit money, and were escorted to the breakfast buffet by a young fellow. Unfortunately the small talk turned into a timeshare pitch. Can’t believe this is still a thing. If you play along and listen until the end, you’re rewarded with some “Monopoly money”. We found out (the hard way) that it really isn’t worth a tinker’s dam. The food and drinks are pretty good as are the pools and beach (beware of wild animals). Our room, in bldg. 17 needed the air on the entire stay (the thermostat was programmed to be set only as cool as 21 degrees centigrade (

Ali Reza

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Yea

Kimberly

with Children

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The Royal level manager, Itzel, went out of her way to make our stay comfortable and enjoyable. While the food at the resort is not 5-star (compared to other resorts we've been to), there was always something we enjoyed eating.

Michael

with Partner

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We have been here before. Royal level. It’s worth the minimal extra. In my opinion. They took great care of us and a special Meal on our last night. As for buffet, if you can’t find something to eat in my opinion you are very picky. The only thing I found different in this trip in March compared to Last year in November was the chairs by pool Being “saved” before 7 7-30 am Only a couple people Actually were there sitting and enjoying the morning. I go to Get seats and hang Out. My wife comes And I go for A walk. We stay all day. Nothing new really just people that are…..

Michelle Trang

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…

Wesley T

with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Friendly staff

McKenzie

with Children

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Friendly helpful staff, beautiful grounds, huge rooms. I’m sure before the beach started eroding it truly was perfect. Still plenty of space on the beach an a gorgeous property. I mentioned in the FB group that our first room was very strong musty smelling. Many replies noted that second floor rooms don’t have this issue. All chairs are claimed by guests leaving their towels and belongings by 7am. We loved the Mexican and seafood specialty restaurants.

shari

with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing

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