Occidental Cozumel - All Inclusive

Others
7.8
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

shari

10.0
/ 10
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing

Heather

10.0
/ 10
This property was wonderful and well kept! The staff was amazingly friendly and hard working! Pools were really nice. Beach was small, but still beautiful with great snorkeling right in the swimming area! Rooms were clean. Buffet food was just okay, but there was always something you could find to eat. Breakfast was great everyday and all three restaurants were really good with great service! Drinks were good, but watered down. There is no way you’re getting tipsy here. Night shows were really enjoyable and the staff really got into the performances. Overall our family had a great vacation at the Occidental!

Cynthia

10.0
/ 10
The property is beautifully located in a jungle with winding paths through lush gardens. The buildings are very cool old Spanish style. Rooms were very clean and large. The buffet food is fine, plenty of choices and the fresh fruit is great. The ala carte restaurants were good but have quite a limited menu. They make it a special dining experience. It’s a small very friendly resort.
In the Area
See Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Occidental Cozumel - All Inclusive is located in area / city Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Occidental Cozumel - All Inclusive

Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, Estado de Quintana Roo, Mexico, 77600
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Location


Occidental Cozumel - All Inclusive is located in area / city Cozumel.

About Occidental Cozumel - All Inclusive

From business event to corporate gathering, Occidental Cozumel - All Inclusive provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the accommodation. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Occidental Cozumel - All Inclusive, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Occidental Cozumel - All Inclusive will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Occidental Cozumel - All Inclusive.

All facilities in Occidental Cozumel - All Inclusive

Bar, Cafe and Lounge Occidental Cozumel - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Occidental Cozumel - All Inclusive
Swimming Pool
Entertainment Facility Occidental Cozumel - All Inclusive
Entertainment Facility
Fitness Center Occidental Cozumel - All Inclusive
Fitness Center
Functional Hall Occidental Cozumel - All Inclusive
Functional Hall

Things to Do

  • Outdoor pool
  • Private beach
  • Garden
  • Spa
  • Beach towel
  • Sauna
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Sports and Recreations

  • Fitness center
  • Billiard
  • Jet ski
  • Tennis court

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Hair salon
  • ATM/Banking

Connectivity

  • Free WiFi

Public Facilities

  • Parking

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Occidental Cozumel - All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Occidental Cozumel - All Inclusive
247
Number of floors in Occidental Cozumel - All Inclusive
3
Another facilities in Occidental Cozumel - All Inclusive
Outdoor pool, Private beach, Garden, Spa, Beach towel

Frequently asked question in Occidental Cozumel - All Inclusive

What are available facilities at Occidental Cozumel - All Inclusive?
There are top facilites at Occidental Cozumel - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Occidental Cozumel - All Inclusive?
The standard check-in time at Occidental Cozumel - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Occidental Cozumel - All Inclusive provide breakfast?
Yes, Occidental Cozumel - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Occidental Cozumel - All Inclusive have?
Occidental Cozumel - All Inclusive is a 4.0-star hotel.
How many floors does Occidental Cozumel - All Inclusive have?
Occidental Cozumel - All Inclusive has 3 floors.
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More Reviews from Other Guests in Occidental Cozumel - All Inclusive

7.8
Pleasant
From 1,001 reviews
Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Occidental Cozumel - All Inclusive

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We have been here before. Royal level. It’s worth the minimal extra. In my opinion. They took great care of us and a special Meal on our last night. As for buffet, if you can’t find something to eat in my opinion you are very picky. The only thing I found different in this trip in March compared to Last year in November was the chairs by pool Being “saved” before 7 7-30 am Only a couple people Actually were there sitting and enjoying the morning. I go to Get seats and hang Out. My wife comes And I go for A walk. We stay all day. Nothing new really just people that are…..
Read More
Michelle Trang
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…
Wesley T
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff
McKenzie
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly helpful staff, beautiful grounds, huge rooms. I’m sure before the beach started eroding it truly was perfect. Still plenty of space on the beach an a gorgeous property. I mentioned in the FB group that our first room was very strong musty smelling. Many replies noted that second floor rooms don’t have this issue. All chairs are claimed by guests leaving their towels and belongings by 7am. We loved the Mexican and seafood specialty restaurants.
Read More
shari
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Heather
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property was wonderful and well kept! The staff was amazingly friendly and hard working! Pools were really nice. Beach was small, but still beautiful with great snorkeling right in the swimming area! Rooms were clean. Buffet food was just okay, but there was always something you could find to eat. Breakfast was great everyday and all three restaurants were really good with great service! Drinks were good, but watered down. There is no way you’re getting tipsy here. Night shows were really enjoyable and the staff really got into the performances. Overall our family had a great vacation at the Occidental!
Read More
Johnny
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice clean pool, clean pathways beautiful views.
John
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall very nice, as far as dive resort could be better. Not a lot of space in rooms if you are traveling with gear. Staff was pleasnt and helpful, rooms are clean.
Shannon L.
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check-in was an absolute nightmare. I spent more time at the front desk in the first 24 hours that I did on vacation. It was sad, we had so many issues it’s undescribable. There were so many other people that have issues as well that we shared experiences.
Cynthia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is beautifully located in a jungle with winding paths through lush gardens. The buildings are very cool old Spanish style. Rooms were very clean and large. The buffet food is fine, plenty of choices and the fresh fruit is great. The ala carte restaurants were good but have quite a limited menu. They make it a special dining experience. It’s a small very friendly resort.
Read More
Joseph
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room , great food , staff , great staff , hospitality.
Brindley (Ben)
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes the staff was excellent.
joshua
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent resort!! Happy with everything!! Rooms are clean, food is good, atmosphere is great! Plenty of room to find a private place to chill! Not the greatest beach since the hurricane came and washed it away but it was still good!
Yury
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Disappointment Due to Queues and Lack of Sunbeds at Occidental Cozumel - All Inclusive The hotel is decent overall: clean and cozy room, restaurants with a good selection of dishes, tasty and varied food. Beautiful beach, warm sea. But the vacation was ruined by endless queues and infrastructure issues! Queues everywhere: 15 minutes to enter the main restaurant, 20 minutes to get a drink at the beach bar, another 15 minutes for lunch at the beach restaurant. Half the vacation was spent standing in lines! Staff works sluggishly, in no hurry - that’s why all the delays. Sunbeds on the beach are impossible to find from morning till evening: all occupied by “reservations” - people throw towels and leave. We lay on the sand on our own towels from 10 AM to 4 PM. A la carte restaurants are a real quest: you can’t book for the same day, only the next, and only if you managed to sign up at 9 AM. It’s a shame for the money and time spent. Not recommended for those who want to relax, not waste their vacation waiting.
Read More
Brock
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The overall experience at the resort was positive. There is always room for improvements! The dinner reservation thing was the worst.
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was great as always! Rooms were nice and the maids were very attentive! Breakfast was good. Dinner buffet was eh, but the mexican theme night at the buffet was really good. Nice pools and nice beach even though the beach was drawn back due to the hurricane a few years ago. All in all i would recommend this to anyone who wants to stay in cozumel. The island is a gem!
Read More
Juan Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very Happy with all things related to my stay !!!
Ariana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Resort was clean staff was very friendly. wish the pool stayed opened later but aside from that we had an amazing trip. we will be back.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was GREAT The best resort I have ever been too
David
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room awesome clean attentive. Staff was excellent
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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7.8
Pleasant
From 1,001 reviews
Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Occidental Cozumel - All Inclusive

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We have been here before. Royal level. It’s worth the minimal extra. In my opinion. They took great care of us and a special Meal on our last night. As for buffet, if you can’t find something to eat in my opinion you are very picky. The only thing I found different in this trip in March compared to Last year in November was the chairs by pool Being “saved” before 7 7-30 am Only a couple people Actually were there sitting and enjoying the morning. I go to Get seats and hang Out. My wife comes And I go for A walk. We stay all day. Nothing new really just people that are…..
Read More
Michelle Trang
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…
Wesley T
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff
McKenzie
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly helpful staff, beautiful grounds, huge rooms. I’m sure before the beach started eroding it truly was perfect. Still plenty of space on the beach an a gorgeous property. I mentioned in the FB group that our first room was very strong musty smelling. Many replies noted that second floor rooms don’t have this issue. All chairs are claimed by guests leaving their towels and belongings by 7am. We loved the Mexican and seafood specialty restaurants.
Read More
shari
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Heather
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property was wonderful and well kept! The staff was amazingly friendly and hard working! Pools were really nice. Beach was small, but still beautiful with great snorkeling right in the swimming area! Rooms were clean. Buffet food was just okay, but there was always something you could find to eat. Breakfast was great everyday and all three restaurants were really good with great service! Drinks were good, but watered down. There is no way you’re getting tipsy here. Night shows were really enjoyable and the staff really got into the performances. Overall our family had a great vacation at the Occidental!
Read More
Johnny
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice clean pool, clean pathways beautiful views.
John
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall very nice, as far as dive resort could be better. Not a lot of space in rooms if you are traveling with gear. Staff was pleasnt and helpful, rooms are clean.
Shannon L.
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check-in was an absolute nightmare. I spent more time at the front desk in the first 24 hours that I did on vacation. It was sad, we had so many issues it’s undescribable. There were so many other people that have issues as well that we shared experiences.
Cynthia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is beautifully located in a jungle with winding paths through lush gardens. The buildings are very cool old Spanish style. Rooms were very clean and large. The buffet food is fine, plenty of choices and the fresh fruit is great. The ala carte restaurants were good but have quite a limited menu. They make it a special dining experience. It’s a small very friendly resort.
Read More
Joseph
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room , great food , staff , great staff , hospitality.
Brindley (Ben)
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes the staff was excellent.
joshua
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent resort!! Happy with everything!! Rooms are clean, food is good, atmosphere is great! Plenty of room to find a private place to chill! Not the greatest beach since the hurricane came and washed it away but it was still good!
Yury
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Disappointment Due to Queues and Lack of Sunbeds at Occidental Cozumel - All Inclusive The hotel is decent overall: clean and cozy room, restaurants with a good selection of dishes, tasty and varied food. Beautiful beach, warm sea. But the vacation was ruined by endless queues and infrastructure issues! Queues everywhere: 15 minutes to enter the main restaurant, 20 minutes to get a drink at the beach bar, another 15 minutes for lunch at the beach restaurant. Half the vacation was spent standing in lines! Staff works sluggishly, in no hurry - that’s why all the delays. Sunbeds on the beach are impossible to find from morning till evening: all occupied by “reservations” - people throw towels and leave. We lay on the sand on our own towels from 10 AM to 4 PM. A la carte restaurants are a real quest: you can’t book for the same day, only the next, and only if you managed to sign up at 9 AM. It’s a shame for the money and time spent. Not recommended for those who want to relax, not waste their vacation waiting.
Read More
Brock
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The overall experience at the resort was positive. There is always room for improvements! The dinner reservation thing was the worst.
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was great as always! Rooms were nice and the maids were very attentive! Breakfast was good. Dinner buffet was eh, but the mexican theme night at the buffet was really good. Nice pools and nice beach even though the beach was drawn back due to the hurricane a few years ago. All in all i would recommend this to anyone who wants to stay in cozumel. The island is a gem!
Read More
Juan Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very Happy with all things related to my stay !!!
Ariana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Resort was clean staff was very friendly. wish the pool stayed opened later but aside from that we had an amazing trip. we will be back.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was GREAT The best resort I have ever been too
David
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room awesome clean attentive. Staff was excellent
Number of reviews per page
20
40