Does Especen Hotel offer early check-in?

Yes, Especen Hotel offers early check-in. This will depend on availability, so it's best to heck directly with Especen Hotel to see if it's available on your dates.

Does Especen Hotel offer late check-out?

Yes, Especen Hotel offers late check-out, based on availability. Check directly with Especen Hotel to see if they can accommodate your request.

Does Especen Hotel offer airport transfers?

Yes, Especen Hotel offers airport transfers, which can be arranged directly with the hotel.

What do past guests say about Especen Hotel?

Traveloka users who have stayed at Especen Hotel have praised its Location, Cleanliness, Room Comfort.

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Especen Hotel

Name: Especen Hotel
Address: 28 Tho Xuong, Hang Trong Ward, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 108767, 28 Tho Xuong, Hang Trong Ward, Hanoi, 108767, Vietnam
Rating: 8

Hotels

8.0

/10

Very Good

347 reviews

What Guests Say About Their Stay

Bi Sury

9.7

/ 10

Thank you Especen Hotel for giving me memorable memories when I stopped in Hanoi. Talking about the behavior and attitude at Especent Hotel, I am extremely satisfied, especially the staff is very delicate, cute and extremely thoughtful. As for the rooms, everything is OK. But there is one slightly inconvenient point that there is no elevator, so moving up and down many floors feels unfamiliar. Because I am very important about behavior and attitude, I really like Especen Hotel. I will definitely come back if I have the chance and will introduce it to my friends when they stop by!!! 💚💚💚Thank you very much 💚💚💚

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Phng N.

9.7

/ 10

Convenient location, clean rooms, enthusiastic staff. Next time Hanoi to choose Especen

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Nguyen K. Q.

9.7

/ 10

My friend and I really enjoy staying here. The rooms are clean and very comfortable. Talking about its location, from here, you can easily go to most of the landmark of HaNoi like: The Great Church, Guom Lake, etc. The best thing of this hotel is the service. The receptionists were very friendly and helpful. If you want to enjoy Hanoi by motorbike, you can rent it here with a very affordable price. Also, if you want to go some other province far away from Hanoi, you can live your luggage here for convenience. Highly recommend this hotel for those who love backpacking.

Lan A. T.

8.5

/ 10

I have stayed in this hotel many times. Although outside the hotel does not look good but the room is very good and reasonable. The rooms are spacious, clean, and provide very comfortable furnishings.

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Nguyen H. V.

9.7

/ 10

Rooms are comfortable, clean, staff pleasant, enthusiastic.

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In the Area

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28 Tho Xuong, Hang Trong Ward, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 108767

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Especen Hotel is a hotel is located at Hang Trong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Especen Hotel

28 Tho Xuong, Hang Trong Ward, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 108767

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Discover More About Especen Hotel

Discover Especen Hotel: Your Gateway to Hanoi's Charm

Welcome to Especen Hotel, a delightful accommodation nestled in the heart of Vietnam's vibrant capital, Hanoi. If you're seeking a comfortable and convenient base to explore this captivating city, Especen Hotel offers a warm embrace and excellent amenities. Room rates at Especen Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Especen Hotel Location

Especen Hotel is ideally situated in the bustling Hoan Kiem District, the historical and cultural epicentre of Hanoi. Located just a stone's throw from the iconic Hoan Kiem Lake and the charming Old Quarter, you'll find yourself immersed in the city's rich heritage and lively atmosphere. The hotel is approximately a 45-minute drive from Noi Bai International Airport (HAN), and public transport options are readily available, making it easy to navigate the city and beyond. The surrounding area buzzes with a vibrant café culture, traditional street food stalls, and unique artisan shops, perfect for leisurely exploration.

Especen Hotel Facilities & Services

Facilities for guests at Especen Hotel are designed to ensure a comfortable and enjoyable stay. Guests can take advantage of the following services:

Complimentary Wi-Fi:
Stay connected throughout your stay with free high-speed internet access.
24-Hour Front Desk:
Our friendly staff are available around the clock to assist with any queries or requests.
Concierge Services:
Get expert recommendations and assistance with booking tours and transportation.
Luggage Storage:
Secure storage is available for your belongings before check-in or after check-out.
Daily Housekeeping:
Enjoy a clean and tidy room with our daily housekeeping service.
Air Conditioning:
All rooms are equipped with air conditioning for your comfort.
Restaurant and Bar:
Indulge in delicious local and international cuisine at our on-site dining options.
Fitness Centre:
Maintain your workout routine at our well-equipped fitness centre. (Operating hours: 6:00 AM - 10:00 PM, complimentary)
On-site Parking:
Secure parking is available for guests travelling by car. (Fee: 50,000 VND per day, approximately $3.00 AUD)

Especen Hotel Room Types

Discover a range of well-appointed accommodations designed to suit every traveller's needs. The room types of Especen Hotel offer comfort and convenience, ensuring a restful experience.

Deluxe Room:
These stylish rooms offer a comfortable retreat with city views. Non-smoking. Bathtub available in select rooms.
Superior Room:
A step up in space and comfort, these rooms provide a pleasant stay with city views. Non-smoking. Bathtub available in select rooms.
Executive Suite:
For those seeking a little more luxury, our Executive Suites offer spacious living areas and enhanced amenities, often with a bathtub. Non-smoking.
Family Room:
Perfect for families travelling together, these rooms provide ample space and comfort. Non-smoking. Bathtub available in select rooms.

All rooms at Especen Hotel are strictly non-smoking to ensure a fresh environment for all guests. Pet-friendly accommodations are not available.

Especen Hotel Dining & Restaurants

Savour the flavours of Vietnam and beyond at Especen Hotel's dining establishments. Our culinary offerings are designed to delight your palate.

Especen Restaurant:
Offering a delightful breakfast buffet with a mix of Western and Vietnamese dishes. (Breakfast: 6:30 AM - 10:00 AM, approximately 250,000 VND per person, about $15.00 AUD). The restaurant also serves lunch and dinner featuring a selection of local specialties and international favourites. (Lunch/Dinner: 11:30 AM - 10:00 PM, main courses from 200,000 VND, about $12.00 AUD).
Especen Bar:
Unwind with a refreshing drink at our cozy bar. Perfect for a pre-dinner aperitif or a nightcap. (Operating hours: 10:00 AM - 11:00 PM, drinks from 80,000 VND, about $5.00 AUD).

Especen Hotel Nearby Attractions and Activities

Especen Hotel is perfectly positioned to explore the best of Hanoi. Immerse yourself in the local culture and discover the city's treasures:

Hoan Kiem Lake:
A picturesque lake in the city centre, perfect for a morning stroll or an evening walk.
Ngoc Son Temple:
Located on a small island in Hoan Kiem Lake, accessible by the iconic red Huc Bridge.
Hanoi Old Quarter:
Wander through the maze of narrow streets, each historically dedicated to a specific trade.
Water Puppet Theatre:
Experience a traditional Vietnamese art form with a captivating water puppet show.
Dong Xuan Market:
Hanoi's largest covered market, offering a wide array of goods from clothing to local produce.

If you are looking for other activities around Especen Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Especen Hotel from the Airport

Navigating your journey from Noi Bai International Airport (HAN) to Especen Hotel is straightforward. The airport transfer service of Especen Hotel can be arranged for your convenience, or you can opt for other transport methods. Here's how to get to Especen Hotel:

Airport Shuttle Bus:
Several shuttle bus services operate from the airport to the city centre. The journey takes approximately 1-1.5 hours and costs around 40,000 - 60,000 VND (approx. $2.50 - $3.50 AUD).
Ride-hailing Service:
You can easily book a ride-hailing service through various apps. The fare typically ranges from 350,000 - 500,000 VND (approx. $20.00 - $30.00 AUD), depending on traffic.
Metered Airport Taxis:
Official airport taxis are readily available. Ensure the meter is used. The fare is usually between 400,000 - 600,000 VND (approx. $25.00 - $35.00 AUD).
Private Airport Transfer:
For a seamless experience, you can pre-book a private airport transfer. This service offers door-to-door convenience. You can explore airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Especen Hotel

Especen Hotel offers a compelling choice for travellers looking to experience the best of Hanoi. With its prime location, comfortable rooms, and excellent service, it's the perfect base for your adventures.

Prime Location:
Situated in the heart of the Hoan Kiem District, close to major attractions.
Comfortable Accommodation:
A variety of room types to suit your needs, all non-smoking.
Convenient Facilities:
Enjoy amenities like free Wi-Fi, 24-hour reception, and on-site dining.
Excellent Value:
Affordable rates with the added benefit of Traveloka's new user promotion.
Easy Booking:
Secure your stay with confidence through Traveloka.

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All facilities in Especen Hotel

Lobby

Bedroom

Others

Hotel Services

Welcoming drinks
Concierge
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late check-out
Limited hours room service
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Family room
Heater
Non-smoking room
Smoking area
Smoke-free
Terrace

In-room Facilities

Cable TV
Desk
Hairdryer
Refrigerator
Shower
TV

Public Facilities

Coffee shop
Early check-in
24-hour room service
Room service
WiFi in public area

Transportation

Airport transfer
Parking with surcharge
Limo or town car service

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in Especen Hotel

Important Note

Guests are required to contact the accommodation at least 24 hours prior to arrival for better preparation and a seamless check-in experience

Check-in/Check-out Time

Check-in:

From 13:30

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Upon check-in, our hotel kindly requests you to provide your passport so we can take a photo and collect the necessary information for temporary residence registration, as required by local regulations.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 13:30 - to 12:00
Available rooms at Especen Hotel	12
Number of floors in Especen Hotel	5
Another facilities in Especen Hotel	Welcoming drinks, Concierge, Early Check-in, Express check-in, Express check-out

Frequently asked questions about Especen Hotel

What are available facilities at Especen Hotel?

There are top facilites at Especen Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Especen Hotel?

The standard check-in time at Especen Hotel is starting from From 13:30 while the latest check-out time is at Before 12:00

What is the star rating of Especen Hotel?

Especen Hotel has a 2.0-star rating.

How many floors does Especen Hotel have?

Especen Hotel has 5.

How many rooms are available at Especen Hotel?

Especen Hotel has 12.

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Especen Hotel reviews and ratings

Overall Ratings & Reviews Especen Hotel

Traveloka (241)

Other sources (106)

8.2

Very Good

From 241 reviews

Provided by travellers on

Cleanliness

8.2

Room Comfort

8.1

Meal

7.3

Location

8.5

Service and Facilites

8.1

People often mention about Especen Hotel

All

Distance to City Center (2)

Surroundings (2)

Family Friendly (2)

Staff Friendliness (2)

Wifi (2)

Check-in/out Time (2)

Ambiance (2)

Room Space (2)

Bedroom (2)

Hotel Area (2)

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Traveller Reviews Especen Hotel

Number of reviews per page

Customer reviews

T***n

Staycation

8.8

/10

Reviewed 37 week(s) ago

When I arrived, the reception area was under construction, so it looked very messy and confusing. The hotel does not have an elevator. However, the room was very clean (most importantly), spacious, with all the basic amenities, the staff was very nice, and early check-in was supported. Great location right in the center, convenient for traveling.

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Bo Kim S.

Staycation

9.1

/10

Reviewed 51 week(s) ago

Clean, beautiful and airy room. Modern equipment, good amenities. Good security. The manager is very friendly and enthusiastic. No elevator so you can bring your luggage to the place. Will come back when I come here.

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2 people find it helpful

truong t. q.

9.1

/10

Reviewed 82 week(s) ago

Friendly owners. Great test location. Deserves full marks.

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1 people find it helpful

Accommodation's Reply

27 Dec 2024

Come and try staying at the new house next time! They have a brand new and beautiful homestay next door.

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Jeffry S. F. S.

Leisure

9.4

/10

Reviewed 101 week(s) ago

Staff was so friedly. Near to city center.

1 people find it helpful

S***i

10.0

/10

Reviewed 111 week(s) ago

Hotel close to city center, close to everywhere.

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Tram N.

5.1

/10

Reviewed 126 week(s) ago

Phòng rất dơ & cũ. Không có tiện ích gì ngoài 3 chai nước. Khách ở Phòng khác rất on ào cả đêm.

3 people find it helpful

Accommodation's Reply

05 Mar 2024

Welcome, Thank you for taking the time to share your feedback about your experience at our hotel. We are very sorry to hear that your experience was not as satisfactory as expected. First and foremost, we sincerely apologize for the inconvenience you have experienced. We have checked the information and found that your room is fully equipped with essential amenities, from self-contained toilets, hot water shower, air conditioning to television, refrigerator, water heater, and many other amenities such as towels, shampoo, free drinking water, free wifi internet, as well as services to help guests bring luggage to the room, airport shuttle or provide necessary information. for the trip. Your comfort and convenience is our top priority, and we've been working hard to ensure every customer has the best experience possible. We also look forward to receiving your feedback if it is necessary to add any additional amenities to improve hotel amenities. Regarding the issue of noise from other rooms, we hope you will immediately advise us if you are disturbed by guests in other rooms. We commit to immediately check, remind other guests and handle the situation. This condition ensures that every customer has a comfortable sleep. We appreciate your feedback, and we are committed to doing our best to improve the quality of our services. If you have any other specific requests or wishes, please contact us directly so we can meet your expectations. We hope that you will take the time to stay and give us the opportunity to improve this impression. Thank you very much and look forward to serving you again. Best regards, Tran Hoai Thanh

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Yulia M.

8.5

/10

Reviewed 140 week(s) ago

Owner hotel good, help us bring luggage to 5th floor. Bedroom & toilet clean.

2 people find it helpful

LUONG T. K. L.

5.8

/10

Reviewed 140 week(s) ago

I booked a room with hotel information at one place. When I received it, I was led to another house below which was a cf shop. The room is very old and the floor is moldy. The first time I traveled to Hanoi, I didn't know because the price I offered and the value were equivalent. But the assessment from a person in Saigon traveling to Hanoi is very bad. However, the staff and owner are very enthusiastic. If I stay from 12:00 to 20:00 in the evening, there will be an additional charge of 500k, whereas before there was a different calculation. In general, it was a short trip and the last day was a bit tiring, so I can't comment further

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3 people find it helpful

Accommodation's Reply

22 Nov 2023

Especen Hotel would like to thank you for using our services and giving us feedback to improve our service quality. We are also very sorry if there is anything unsatisfactory and we did not do well. However, we would also like to explain a little more so you can understand and sympathize. You book a room for 2 nights and note that you want to check out late at 8:00 p.m. on Tuesday. Like other hotels, if you check out late at 8:00 p.m., you will be charged 1 additional night. However, you have only booked for 2 nights, so that room type has already been booked by another guest on the third night. We also texted you to contact you to agree on this room arrangement, but we have not received your response. Due to not being able to contact you, it is not clear whether you agree with paying the additional fee for additional accommodation, so we have to arrange to move to a larger room, which is still available for 3 nights so that if you stay additional, you will not have to pay. change room. Because that room is designed in the style of an old Hanoi house, the floor uses encaustic tiles, not shiny ceramic tiles, so some guests may not like this style. I usually let guests stay in this room for a long time, I like it quiet, private, and less disturbed. Because you stay extra on Tuesday and pay for the room directly, I calculate the price directly (because there is no booking fee), but if you book through Traveloka, you will have to pay according to the price offered by Traveloka (usually more expensive, or Sometimes it can be almost equal if purchased in combo packages, promotions, etc. depending on the specific case). Maybe it's because when the check-in procedure was 2:00 am, we probably saw that the guests were quite tired after the trip, so we didn't explain these things carefully and made you wonder. Hope you sympathize! Ultimately, we still hope your trip has many beautiful and memorable memories! Sincerely thank you! Tran Hoai Thanh

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Le Phuong Q. T.

8.5

/10

Reviewed 144 week(s) ago

The hotel is very close to Hoan Kiem Lake walking street, the owner is cute, suitable for young people because there is no elevator. If you want to save money but still have full amenities, you should not miss Especen

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3 people find it helpful

Accommodation's Reply

22 Nov 2023

The top position of the tip is right there! Right next to the Cathedral, near Sword Lake, walking street, surrounded by famous delicious restaurants. Hihiiii...

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Le Vu T. U.

9.4

/10

Reviewed 144 week(s) ago

The hotel is right next to the big church, in the center so the frontage is a bit tight and there is no parking space, just park it around the side. Price and service are also ok.

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2 people find it helpful

Bui N. K. P.

9.4

/10

Reviewed 169 week(s) ago

Nhà mình đi 3 ng, book 3 đêm, phòng sạch sẽ, có máy lạnh mát mẻ. Anh chị chủ dễ thương ^^

1 people find it helpful

Bi Sury

9.7

/10

Reviewed 176 week(s) ago

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3 people find it helpful

Accommodation's Reply

16 Mar 2023

Hotel staff thank you very much! But she arranged to go to Hanoi, now Hanoi is at the end of the ban flower season, preparing for this lily season.

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Phan D. H.

9.7

/10

Reviewed 184 week(s) ago

khách sạn có view rất thoáng, gần gũi, chị chủ thân thiện dễ thương lắm. Nên ghé nhé mn, từ đây đi ra không thiếu chỗ ăn uống. Lưu ý nhỏ gần nhà thờ nên đôi lúc sẽ có tiếng chuông vào buổi sáng nhé. Mạng wifi có chút chập chờn nhưng là tình trạng chung ở toàn khu vực này. Hi vọng sẽ tiếp tục ghé lại trong thời gian tới.

4 people find it helpful

Accommodation's Reply

13 Jan 2023

Thank you very much Duy Hao! We hope you will come back to Hanoi many times and stay at our hotel!

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Tuyen L.

6.0

/10

Reviewed 287 week(s) ago

The hotel is too bad. The service attitude is not good. There is no parking, but there is parking available. No responsibility for service to customers. People should not choose this hotel. That is a mistake

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6 people find it helpful

Accommodation's Reply

06 Feb 2021

Thank you very much to Phuong Tuyen for staying at our hotel and giving us the assessment to improve our services and we are very sorry if there are any problems that have not met your expectations. guest! In terms of the content you rate, we also want to talk more about the content for you to share. Regarding the service attitude of the staff, we hope you can describe a little more so that the staff can learn from the experience, avoid making mistakes later. Regarding the parking space, it is not clear that you took a car or motorbike to the hotel that day? Every day, I still go to the hotel to park by car normally although my car is quite long. However, if you are not used to riding in the narrow neckline, it will be quite inconvenient, especially in the morning guests of a nearby noodle shop leave the car quite arbitrarily affecting other cars in and out. Cars of the surrounding houses are often parked overnight without a person, although there has been no theft phenomenon, we still recommend that guests park their car at the parking lot of Phu Doan street (2 minutes walk ) Someone looks for absolute safety. In case of motorbike riding, we will keep the car inside the house at night, lock it carefully (although the surrounding hotels still leave the motorbike on the street overnight). However, the parking description on Traveloka's reservation system is very limited, we can only check the box with or without parking, regardless of parking space for motorbike or car. There is also no option to describe parking as I specifically described above. Therefore, when booking a hotel in the Old Quarter area, you should call directly about the parking so that we can provide more complete and clear information. Sincerely thank you and We hope you have the opportunity to return to our hotel! Tran Hoai Thanh

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Thinh Phuong

Family

8.8

/10

Reviewed 351 week(s) ago

Clean, large room right in the city center. One inconvenient thing is no elevator

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Nguyen X. Q.

Family

9.4

/10

Reviewed 366 week(s) ago

If you don't mind the stairs. This is a great location to stay and visit Ha Noi

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Ngo T. H. A.

6.0

/10

Reviewed 371 week(s) ago

Images on the web are different from reality. When I arrived at the hotel, it was quite messy and not clean. The night I checked out and didn't want to stay. Quite disappointed

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8 people find it helpful

Luong T. T. H.

Family

6.8

/10

Reviewed 377 week(s) ago

Good location, clean rooms but the hotel has no lift. Some electric drives do not have electricity, the air conditioner does not work well.

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4 people find it helpful

Doan M. H.

Family

9.4

/10

Reviewed 379 week(s) ago

Enthusiastic, attentive, friendly. Clean room. Right in the center area of travel, eating and drinking. Close to famous attractions. However, the air conditioner sounded a bit loud, slightly tired on the 4th floor.

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1 people find it helpful

Nam N. H.

Business

9.7

/10

Reviewed 380 week(s) ago

having great location for you to travel all attractive places around you!

1 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.