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Especen Hotel
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28 Tho Xuong, Hang Trong Ward, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 108767
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8.2
Convenient
From 224 reviews
About Accommodation
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Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
What Guests Say About Their Stay
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Friendly Staffs (9)
Clean Room (8)
Affordable Price (1)
Spacious Room (1)
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28 Tho Xuong, Hang Trong Ward, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 108767
Discover More About Especen Hotel
Location
Especen Hotel is a hotel in a good neighborhood, which is located at Hang Trong Ward.
The hotel is located only 0.48 km away from Hanoi Train Street.
Not only well positioned, but Especen Hotel is also one of hotels near the following Hồ Câu HD within 25.42 km and Chè Bà Bích within 33.63 km.
About Especen Hotel
Not only located within easy reach of various places of interests for your adventure, but staying at Especen Hotel will also give you a pleasant stay.
Especen Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Especen Hotel is the perfect place to stay that provides decent facilities as well as great services.
Have fun with various entertaining facilities for you and the whole family at Especen Hotel, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Especen Hotel.
If you plan to have a long-term stay, staying at Especen Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Especen Hotel is suitable for you who value privacy during your stay.
Especen Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Especen Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Especen Hotel is a wise choice for travelers visiting Hang Trong Ward.
All Facilities
Lobby
Bedroom
Others
Hotel Services
- Welcoming drinks
- Concierge
- Money changer
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Luggage storage
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Family room
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
- Terrace
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Shower
- TV
Transportation
- Airport transfer
- Parking with surcharge
- Car rental
- Limo or town car service
Public Facilities
- Early check-in
- 24-hour room service
- Room service
- WiFi in public area
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- PRINTER
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 13:30
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui lòng lưu ý, trẻ em có thể bị thu thêm phí khi nhận phòng tại khách sạn. Vui lòng liên hệ khách sạn trước khi nhận phòng để biết thêm thông tin chi tiết.
REGULATIONS ON PREVENTION OF COVID-19 EPIDEMIC: The customer has been fully vaccinated. Guests must have a rapid test (or PCR) certificate with a negative result that is valid for 72 hours. Guests who do not come from the yellow, orange and red zone as announced by the Ministry of Health. Guests are not coming from Tan Son Nhat and Can Tho airports. QUY ĐỊNH VỀ PHÒNG CHỐNG DỊCH COVID-19: Khách hàng đã được tiêm phòng đầy đủ 2 mũi vắc xin. Khách phải có giấy chứng nhận test nhanh (hoặc PCR) cho kết quả âm tính có giá trị trong vòng 72 giờ. Khách không đến từ vùng vàng (cấp độ 2), vùng cam (cấp độ 3) và vùng đỏ (cấp độ 4) theo công bố của Bộ Y tế. Khách không đến từ các sân bay Tân Sơn Nhất và Cần Thơ.
REGULATIONS ON PREVENTION OF COVID-19 EPIDEMIC: The customer has been fully vaccinated. Guests must have a rapid test (or PCR) certificate with a negative result that is valid for 72 hours. Guests who do not come from the yellow, orange and red zone as announced by the Ministry of Health. Guests are not coming from Tan Son Nhat and Can Tho airports. QUY ĐỊNH VỀ PHÒNG CHỐNG DỊCH COVID-19: Khách hàng đã được tiêm phòng đầy đủ 2 mũi vắc xin. Khách phải có giấy chứng nhận test nhanh (hoặc PCR) cho kết quả âm tính có giá trị trong vòng 72 giờ. Khách không đến từ vùng vàng (cấp độ 2), vùng cam (cấp độ 3) và vùng đỏ (cấp độ 4) theo công bố của Bộ Y tế. Khách không đến từ các sân bay Tân Sơn Nhất và Cần Thơ.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 13:30 - Before 12:00 |
Frequently Asked Questions
What are available facilities at Especen Hotel?
There are top facilites at Especen Hotel such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Especen Hotel?
The standard check-in time at Especen Hotel is starting from From 13:30 while the latest check-out time is at Before 12:00
More Reviews from Other Guests
Overall Rating & Reviews
From 224 verified guests reviews
8.2
Convenient
Fantastic
60
Very Good
112
Satisfying
19
Average
33
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
friendly staffs (9)
clean room (8)
affordable price (1)
spacious room (1)
great location (6)
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Language
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Le Vu T. U.
Holiday
9.4
/ 10
18 Oct 2023
The hotel is right next to the big church, in the center so the frontage is a bit tight and there is no parking space, just park it around the side. Price and service are also ok.
1 liked this review
PD
Phan D. H.
9.7
/ 10
10 Jan 2023
khách sạn có view rất thoáng, gần gũi, chị chủ thân thiện dễ thương lắm. Nên ghé nhé mn, từ đây đi ra không thiếu chỗ ăn uống. Lưu ý nhỏ gần nhà thờ nên đôi lúc sẽ có tiếng chuông vào buổi sáng nhé. Mạng wifi có chút chập chờn nhưng là tình trạng chung ở toàn khu vực này. Hi vọng sẽ tiếp tục ghé lại trong thời gian tới.
4 liked this review
Accommodation's Reply
13 Jan 2023
Thank you very much Duy Hao!
We hope you will come back to Hanoi many times and stay at our hotel!
YM
Yulia M.
Holiday
8.5
/ 10
21 Nov 2023
Owner hotel good, help us bring luggage to 5th floor. Bedroom & toilet clean.
1 liked this review
LP
Le Phuong Q. T.
Staycation
8.5
/ 10
23 Oct 2023
The hotel is very close to Hoan Kiem Lake walking street, the owner is cute, suitable for young people because there is no elevator. If you want to save money but still have full amenities, you should not miss Especen
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Accommodation's Reply
22 Nov 2023
The top position of the tip is right there! Right next to the Cathedral, near Sword Lake, walking street, surrounded by famous delicious restaurants. Hihiiii...
LUONG T. K. L.
Staycation
5.8
/ 10
20 Nov 2023
I booked a room with hotel information at one place. When I received it, I was led to another house below which was a cf shop. The room is very old and the floor is moldy. The first time I traveled to Hanoi, I didn't know because the price I offered and the value were equivalent. But the assessment from a person in Saigon traveling to Hanoi is very bad. However, the staff and owner are very enthusiastic. If I stay from 12:00 to 20:00 in the evening, there will be an additional charge of 500k, whereas before there was a different calculation. In general, it was a short trip and the last day was a bit tiring, so I can't comment further
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2 liked this review
Accommodation's Reply
22 Nov 2023
Especen Hotel would like to thank you for using our services and giving us feedback to improve our service quality. We are also very sorry if there is anything unsatisfactory and we did not do well. However, we would also like to explain a little more so you can understand and sympathize.
You book a room for 2 nights and note that you want to check out late at 8:00 p.m. on Tuesday. Like other hotels, if you check out late at 8:00 p.m., you will be charged 1 additional night. However, you have only booked for 2 nights, so that room type has already been booked by another guest on the third night. We also texted you to contact you to agree on this room arrangement, but we have not received your response. Due to not being able to contact you, it is not clear whether you agree with paying the additional fee for additional accommodation, so we have to arrange to move to a larger room, which is still available for 3 nights so that if you stay additional, you will not have to pay. change room.
Because that room is designed in the style of an old Hanoi house, the floor uses encaustic tiles, not shiny ceramic tiles, so some guests may not like this style. I usually let guests stay in this room for a long time, I like it quiet, private, and less disturbed.
Because you stay extra on Tuesday and pay for the room directly, I calculate the price directly (because there is no booking fee), but if you book through Traveloka, you will have to pay according to the price offered by Traveloka (usually more expensive, or Sometimes it can be almost equal if purchased in combo packages, promotions, etc. depending on the specific case).
Maybe it's because when the check-in procedure was 2:00 am, we probably saw that the guests were quite tired after the trip, so we didn't explain these things carefully and made you wonder. Hope you sympathize!
Ultimately, we still hope your trip has many beautiful and memorable memories!
Sincerely thank you!
Tran Hoai Thanh
Bi Sury
Business
9.7
/ 10
11 Mar 2023
Cảm ơn Especen Hotel đã cho tôi những kỉ niệm đáng nhớ khi dừng chân tại Hà Nội. Nói về cách ứng xử cũng như thái độ tại Especent Hotel thì tôi cực kì hài lòng , đặc biệt là bạn nhân viên rất tinh tế, dễ thương và cực kì chu đáo. Còn về phòng ốc thì mọi thứ đều OK Nhưng có 1 điểm hơi bất cập là không có thang máy nên việc di chuyển lên xuống nhiều tầng cảm thấy không quen. Vì tôi rất quan trọng về việc ứng xử cũng như thái độ, nên đối với Especen Hotel tôi cực kỳ thích. Nhất định sẽ quay lại nếu như có dịp và sẽ giới thiệu cho những người bạn của tôi khi họ ghé ngang !!! 💚💚💚Cảm ơn rất nhiều 💚💚💚
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3 liked this review
Accommodation's Reply
16 Mar 2023
Hotel staff thank you very much! But she arranged to go to Hanoi, now Hanoi is at the end of the ban flower season, preparing for this lily season.
BN
Bui N. K. P.
Holiday
9.4
/ 10
01 May 2023
Nhà mình đi 3 ng, book 3 đêm, phòng sạch sẽ, có máy lạnh mát mẻ. Anh chị chủ dễ thương ^^
1 liked this review
TN
Tram N.
Holiday
5.1
/ 10
26 Feb 2024
Phòng rất dơ & cũ. Không có tiện ích gì ngoài 3 chai nước. Khách ở Phòng khác rất on ào cả đêm.
2 liked this review
Accommodation's Reply
05 Mar 2024
Welcome,
Thank you for taking the time to share your feedback about your experience at our hotel. We are very sorry to hear that your experience was not as satisfactory as expected. First and foremost, we sincerely apologize for the inconvenience you have experienced.
We have checked the information and found that your room is fully equipped with essential amenities, from self-contained toilets, hot water shower, air conditioning to television, refrigerator, water heater, and many other amenities such as towels, shampoo, free drinking water, free wifi internet, as well as services to help guests bring luggage to the room, airport shuttle or provide necessary information. for the trip. Your comfort and convenience is our top priority, and we've been working hard to ensure every customer has the best experience possible. We also look forward to receiving your feedback if it is necessary to add any additional amenities to improve hotel amenities.
Regarding the issue of noise from other rooms, we hope you will immediately advise us if you are disturbed by guests in other rooms. We commit to immediately check, remind other guests and handle the situation. This condition ensures that every customer has a comfortable sleep.
We appreciate your feedback, and we are committed to doing our best to improve the quality of our services. If you have any other specific requests or wishes, please contact us directly so we can meet your expectations.
We hope that you will take the time to stay and give us the opportunity to improve this impression. Thank you very much and look forward to serving you again.
Best regards,
Tran Hoai Thanh
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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