Imperial Hotel & Spa

Hotels
9.1
/10
Exceptional
525 reviews

What Guests Say About Their Stay

Hang P.

10.0
/ 10
If I have a chance to go to Hanoi again, I will choose here! Friendly staff, clean rooms, convenient location, airport shuttle service with a cute driver.
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P***m

9.4
/ 10
I booked a room on behalf of my younger brother from Saigon. She had a short vacation of 2 nights and 1 day here. Friendly staff is probably the biggest plus point at Imperial. I was extremely impressed with their enthusiasm when welcoming me CI at midnight and when the CO helped me move all my luggage onto the car and waved goodbye. If I have the opportunity to come to Hanoi, I still think I will choose to stay at Imperial.
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TRAN T. C. V.

9.4
/ 10
The reception is very cute, the hotel is a bit old, but the toilet in my room was not cleaned when I entered. I informed the front desk, they gave it to someone to clean it
See original

Pham H. K. N.

9.7
/ 10
It's really great here, from the staff to the room, they are all lovely. I will come back here many more times ☺️☺️
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Do Thi T. H.

9.7
/ 10
The hotel is more than expected. The room was clean & the staffs were very nice. It takes only 3 minutes to Hoan Kiem lake.
In the Area
See Map
No 44 Hang Hanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Imperial Hotel & Spa is located in area / city Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Imperial Hotel & Spa

No 44 Hang Hanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby Imperial Hotel & Spa
Lobby 2 Imperial Hotel & Spa

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Location


Imperial Hotel & Spa is located in area / city Hang Trong Ward.

About Imperial Hotel & Spa

For you, travelers who wish to travel comfortably on a budget, Imperial Hotel & Spa is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Imperial Hotel & Spa.

Imperial Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Imperial Hotel & Spa provides a pleasant accommodation for your stay.

From business event to corporate gathering, Imperial Hotel & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Imperial Hotel & Spa, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Imperial Hotel & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Imperial Hotel & Spa is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Imperial Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Imperial Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Imperial Hotel & Spa.

All facilities in Imperial Hotel & Spa

Lobby Imperial Hotel & Spa
Lobby
Accommodation Services Imperial Hotel & Spa
Accommodation Services
Bedroom Imperial Hotel & Spa
Bedroom
In-room Bathroom Imperial Hotel & Spa
In-room Bathroom
Nearby View and Attractions Imperial Hotel & Spa
Nearby View and Attractions

Food and Drinks

  • A la carte breakfast
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Tours

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Hot tub
  • Steam room

General

  • AC
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Terrace

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Car rental

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Business facilities
  • Photocopier

Accommodation Policy & General Information in Imperial Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Imperial Hotel & Spa
40
Number of floors in Imperial Hotel & Spa
8
Another facilities in Imperial Hotel & Spa
A la carte breakfast, Restaurant with AC, Bar, Breakfast, Breakfast and dinner

Frequently asked questions about Imperial Hotel & Spa

What are available facilities at Imperial Hotel & Spa?
There are top facilites at Imperial Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Imperial Hotel & Spa?
The standard check-in time at Imperial Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Imperial Hotel & Spa provide breakfast?
Yes, Imperial Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Imperial Hotel & Spa?
Imperial Hotel & Spa has a 4.0-star rating.
How many floors does Imperial Hotel & Spa have?
Imperial Hotel & Spa has 8.
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Imperial Hotel & Spa reviews and ratings

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (216)
Other sources (309)
9.4
Exceptional
From 309 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Imperial Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!
Read More
Arminda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean
Chuck
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Chuck
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was outstanding. Friendly and accommodating.
Kamal
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Christopher
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff!
Thoa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location! Situated in the back of a street so you can have a restful night, but still be close to all the attractions within walking distance. Staff are friendly. Free breakfast was a plus and good food. Hotel is a little dated but well-kept. Would stay here again
Andy
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Read More
Enrique
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Read More
Beverly
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing staff!
JENNIFER-HANG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Friendly staffs and close to everything
Udawattage Dinesh Chaminda
icon-Business
Business
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Kyung Hee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stephen
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
René
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
René
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Hôtel situé dans le old town de Hanoi. Le service est bien et les déjeuner sont de style buffets.
Lucian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Lien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Services are the best The hotel need to renovate,
Carolina
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Imperial Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (216)
Other sources (309)
9.4
Exceptional
From 309 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Imperial Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!
Read More
Arminda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean
Chuck
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Chuck
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was outstanding. Friendly and accommodating.
Kamal
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Christopher
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff!
Thoa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location! Situated in the back of a street so you can have a restful night, but still be close to all the attractions within walking distance. Staff are friendly. Free breakfast was a plus and good food. Hotel is a little dated but well-kept. Would stay here again
Andy
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Read More
Enrique
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Read More
Beverly
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing staff!
JENNIFER-HANG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Friendly staffs and close to everything
Udawattage Dinesh Chaminda
icon-Business
Business
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Kyung Hee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stephen
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
René
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
René
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Hôtel situé dans le old town de Hanoi. Le service est bien et les déjeuner sont de style buffets.
Lucian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Lien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Services are the best The hotel need to renovate,
Carolina
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
Number of reviews per page
20
40