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Imperial Hotel & Spa
Hotels
9.4
/10
Exceptional
503 reviews
What Guests Say About Their Stay
Do Thi T. H.
9.7
/ 10
The hotel is more than expected. The room was clean & the staffs were very nice. It takes only 3 minutes to Hoan Kiem lake.
Phuong D. B.
9.7
/ 10
Clean and spacious room, stable warm water system, comfy bed, very kind, friendly and supportive staffs (they notice to realize the problem even before I have to ask, which made me feel like being well taken care but not feeling privacy violated). The Imperial is located in the center of everything I need, definitely a place I will go back for my next travels to Hanoi.
In the Area
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No 44 Hang Hanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Imperial Hotel & Spa
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What's around Imperial Hotel & Spa
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No 44 Hang Hanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Discover More About Imperial Hotel & Spa
Location
Imperial Hotel & Spa is located in area / city Hang Trong Ward.
About Imperial Hotel & Spa
For you, travelers who wish to travel comfortably on a budget, Imperial Hotel & Spa is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Imperial Hotel & Spa.
Imperial Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Imperial Hotel & Spa provides a pleasant accommodation for your stay.
From business event to corporate gathering, Imperial Hotel & Spa provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Imperial Hotel & Spa, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Imperial Hotel & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Imperial Hotel & Spa is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Imperial Hotel & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Imperial Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Imperial Hotel & Spa.
All facilities in Imperial Hotel & Spa
Lobby
Accommodation Services
Bedroom
In-room Bathroom
Nearby View and Attractions
Food and Drinks
- A la carte breakfast
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Continental breakfast
- Dining area
- Fullboard with drinks
- Fullboard with non-alcoholic drinks
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Snacks
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper
- Tours
Public Facilities
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Things to Do
- Hot tub
- Massage
- Sauna
- Spa
- Hot tub
- Steam room
General
- AC
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
- Terrace
Transportation
- Airport transfer
- Area shuttle
- Bicycle rental
- Car rental
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Kids and Pets
- Babysitting
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- Business facilities
- Photocopier
Accommodation Policy & General Information in Imperial Hotel & Spa
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Imperial Hotel & Spa | 40 |
Number of floors in Imperial Hotel & Spa | 8 |
Another facilities in Imperial Hotel & Spa | A la carte breakfast, Restaurant with AC, Bar, Breakfast, Breakfast and dinner |
Frequently asked questions about Imperial Hotel & Spa
What are available facilities at Imperial Hotel & Spa?
There are top facilites at Imperial Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Imperial Hotel & Spa?
The standard check-in time at Imperial Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Imperial Hotel & Spa provide breakfast?
Yes, Imperial Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Imperial Hotel & Spa
Traveloka (208)
Other sources (295)
9.4
Exceptional
From 295 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.6
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Traveller Reviews Imperial Hotel & Spa
Number of reviews per page
20
40
Top reviews
Beverly
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing staff!
JENNIFER-HANG
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Friendly staffs and close to everything
Udawattage Dinesh Chaminda
Business
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Kyung Hee
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stephen
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
René
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
René
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hôtel situé dans le old town de Hanoi. Le service est bien et les déjeuner sont de style buffets.
Lucian
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Lien
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Services are the best
The hotel need to renovate,
Carolina
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
John & Leanne
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We thoroughly enjoyed our 4 nights at Imperial Hotel and Spa. We found all the staff very friendly, helpful and polite - they all made us feel welcome, arranged everything from booking tours to transport. They were very kind in storing some of our suitcases while we went on a two night Ha Long Bay cruise - they certainly went out of their way to accommodate any request.
The breakfast was delicious and every day seemed to have different selections. The room was spacious, clean and had comfortable large beds.
The hotel is situated on a quieter street in the old quarter and it was just perfect at the end of the day to have a peaceful sleep.
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Yu
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Super friendly stuffs and great location.
Ee Sin
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Service is top notch. They gave us very good advice on places to visit and recommended good eateries at Old Quarters.
Special mention to Tom, Suzie and team. Very helpful.
Kevin
Business
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Convince
Julie
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.
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Tim
Leisure Family
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Imperail Hotel & Spa is in a great location and very well maintained. Drawbacks were that there was not sufficient closet space in our room and shower drain was located on opposite side of bathroom from the shower so entire floor of bathroom got very wet every time we used the shower.
AMELIA
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
I cannot express how much Grace at reception and Anna helped me and my daughter with this trip. This was my daughter’s first trip internationally and my first time to Vietnam. It was made extra special by their attentiveness. Grace helped us book flights to travel more inside the country and see more sights, helped us find good local traditional restaurants, and made our stay absolutely wonderful. I highly recommend this hotel for its comfort and convenient location. Very walkable to lots of great attractions and food, the spa was wonderful and massages were great too. Even nicer than the pictures and the breakfast was tasty as well. Book this for your stay you will not be disappointed 😊
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John
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Nestled in the heart of Hanoi's Old Quarter, Imperial Hotel offers a charming and convenient base for exploring the city. While the hotel's physical condition may lean towards a 3-star rating, its exceptional services elevate it to a well-deserved 5-star experience.
What truly sets Imperial Hotel apart is its staff. Grance and Susie, in particular, provided exemplary service that left a lasting impression. Their attentiveness, kindness, and willingness to go above and beyond made our stay truly memorable. Their genuine care and enthusiasm were evident in every interaction, creating a warm and welcoming atmosphere.
The hotel's location in the Old Quarter is a major advantage. It's within walking distance of numerous attractions, shops, and restaurants, making it easy to immerse yourself in the vibrant local culture.
To enhance the overall experience, a focus on property upkeep would be beneficial. While the hotel's charm lies in its traditional character, a few updates could further elevate its appeal.
In conclusion, Imperial Hotel Hanoi is a hidden gem that offers a delightful blend of convenience, exceptional service, and a touch of old-world charm. The staff's dedication and the hotel's prime location make it a highly recommended choice for travelers seeking an authentic Hanoi experience.
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Nicholas
Friends and Family
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!
Gretta
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
The Imperial Hotel and Spa was excellent.
We were warmly welcomed and checked in was quick and smooth.
The staff were alway polite, helpful and caring.Help was give readily.
The hotel was in a very good position close to Kiem Lake and the old Quarter
We received a lovely gift of coffee and a coffee brewer which was a total surprise.
Thank you Alex and staff
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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