Are there any parking spots at Imperial Hotel & Spa ?

Yes: Yes, there are parking spots at Imperial Hotel & Spa

What do past guests say about Imperial Hotel & Spa?

Imperial Hotel & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Imperial Hotel & Spa

Name: Imperial Hotel & Spa
Address: 44 Hang Hanh Street, Hoan Kiem, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 44 Hang Hanh Street, Hanoi, Vietnam
Rating: 9.1

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9.1

Exceptional

603 reviews

What Guests Say About Their Stay

Hang P.

10.0

/ 10

If I have a chance to go to Hanoi again, I will choose here! Friendly staff, clean rooms, convenient location, airport shuttle service with a cute driver.

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P***m

9.4

/ 10

I booked a room on behalf of my younger brother from Saigon. She had a short vacation of 2 nights and 1 day here. Friendly staff is probably the biggest plus point at Imperial. I was extremely impressed with their enthusiasm when welcoming me CI at midnight and when the CO helped me move all my luggage onto the car and waved goodbye. If I have the opportunity to come to Hanoi, I still think I will choose to stay at Imperial.

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TRAN T. C. V.

9.4

/ 10

The reception is very cute, the hotel is a bit old, but the toilet in my room was not cleaned when I entered. I informed the front desk, they gave it to someone to clean it

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Pham H. K. N.

9.7

/ 10

It's really great here, from the staff to the room, they are all lovely. I will come back here many more times ☺️☺️

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Do Thi T. H.

9.7

/ 10

The hotel is more than expected. The room was clean & the staffs were very nice. It takes only 3 minutes to Hoan Kiem lake.

In the Area

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44 Hang Hanh Street, Hoan Kiem, Hang Trong, Hoan Kiem, Hanoi, Vietnam

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Imperial Hotel & Spa is located in area / city Hang Trong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Imperial Hotel & Spa

44 Hang Hanh Street, Hoan Kiem, Hang Trong, Hoan Kiem, Hanoi, Vietnam

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Location
Imperial Hotel & Spa is located in area / city Hang Trong.

About Imperial Hotel & Spa

From business event to corporate gathering, Imperial Hotel & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Imperial Hotel & Spa, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Imperial Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Imperial Hotel & Spa.

All facilities in Imperial Hotel & Spa

Entertainment Facility

Common Space

Lobby

Exterior

Bedroom

Transportation

Garage
Limo or town car service
Shopping center shuttle (surcharge)

Things to Do

Romantic proposal packages
Spa

Food and Drinks

Nightclub
Snack bar

Connectivity

LAN Internet
Free WiFi

General

Banquet
Reception hall
Lockers
Smoking area
Rooftop terrace
Terrace

Accessibilty

Wheelchair accessible

Shuttle Service

Train station pickup

Public Facilities

Parking
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Welcoming drinks
Newspaper in lobby
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Computer station

Nearby Facilities

Gift shop
Shops

Accommodation Policy & General Information in Imperial Hotel & Spa

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Imperial Hotel & Spa	40
Number of floors in Imperial Hotel & Spa	8
Another facilities in Imperial Hotel & Spa	Garage, Limo or town car service, Shopping center shuttle (surcharge), Romantic proposal packages, Spa

Frequently asked question in Imperial Hotel & Spa

What are available facilities at Imperial Hotel & Spa?

There are top facilites at Imperial Hotel & Spa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Imperial Hotel & Spa?

The standard check-in time at Imperial Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Imperial Hotel & Spa

Imperial Hotel & Spa has a 4.0-star rating.

How many floors does Imperial Hotel & Spa have?

Imperial Hotel & Spa has 8.

How many rooms are available at Imperial Hotel & Spa

Imperial Hotel & Spa has 40.

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More Reviews from Other Guests in Imperial Hotel & Spa

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (218)

Other sources (385)

9.4

Exceptional

From 385 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

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Traveler Reviews Imperial Hotel & Spa

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Top reviews

Phap

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I loved this hotel. The staff were very helpful, attentive, professional, and informative. My room was very clean and nice and cool before I walked in, they have the AC turned on 24/7 to keep the room comfortable. I also loved joking around with the staff; they were really good-natured about it. One important thing to remember: because it’s located by Hoan Kiem Lake, the road is closed from Friday at 7:00 PM until Sunday at midnight. If you don't want to walk a distance to get to your hotel, just make sure to arrive earlier on Friday. There are so many activities to try nearby, like massages, city tour buses, or just walking around the lake. I’ll definitely recommend this place to any of my friends traveling to Hanoi in the future.

tuan

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good They need a little improvement with communication. I booked a 16 seaters van pickup from airport but somehow I was misunderstanding where to meet a driver. It took too long for them to respond to my message. I have to take 2 different minivan to hotel instead. Most of the party was my mistake not familiar with the surroundings. But I wish they can be prompt to my message. Thank you

Dan

with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Super nice people at front desk

Kenny

with Children

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel and wonderful staff

Thuy

Family

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Just walk distance to hoan Kiem lake and the old District. Staff is very helpful and nice. Most rooms are big and comfortable.

Heath

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

I cannot recommend this Hotel enough. The staff were unbelievably helpful throughout my two stays at the hotel. I had originally booked just one night at the Imperial as was heading straight off to Ninh Binh, however, the very comfortable room, amazing staff, delicious breakfast and fantastic spa meant I rebooked another 2 nights when I returned to Hanoi after my travels. I cannot recommend this place enough. Its in a brilliant location and the staff cannot be more helpful.

Jose Vicente

Friends and Family Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Excellent staff. Location is very good too. Would recommend.

mark

with Partner

8.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

2nd visiti here - staff are lovely, breakfast is good. Room was dark with no windows.

Pamela

with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Rooms were clean. The staff was very friendly and accommodating. My favorite was the location, we were able to walk outside and everything was right there. A block up from the popular note café.

Anthony

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Internet was ok. Breakfast was very good and fresh.

Steve

with Partner

4.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

A lot thing is boken

Eric

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Staffs

Lucian

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

All of the staff were outstanding. From Reception, to Housekeeping, to the restaurant Staff, all are top notch. And the location is great. Easy walking to shops, food, and coffee

Russell

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The room was excellent.. great price

Jeremy

Friends and Family Family

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!

Arminda

Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Very clean

Chuck

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.

Chuck

Leisure

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

The staff was outstanding. Friendly and accommodating.

Kamal

Leisure with Children

8.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.

Christopher

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Great staff!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.