Imperial Hotel & Spa

Hotels
9.1
/10
Exceptional
586 reviews

What Guests Say About Their Stay

Hang P.

10.0
/ 10
If I have a chance to go to Hanoi again, I will choose here! Friendly staff, clean rooms, convenient location, airport shuttle service with a cute driver.
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P***m

9.4
/ 10
I booked a room on behalf of my younger brother from Saigon. She had a short vacation of 2 nights and 1 day here. Friendly staff is probably the biggest plus point at Imperial. I was extremely impressed with their enthusiasm when welcoming me CI at midnight and when the CO helped me move all my luggage onto the car and waved goodbye. If I have the opportunity to come to Hanoi, I still think I will choose to stay at Imperial.
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TRAN T. C. V.

9.4
/ 10
The reception is very cute, the hotel is a bit old, but the toilet in my room was not cleaned when I entered. I informed the front desk, they gave it to someone to clean it
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Pham H. K. N.

9.7
/ 10
It's really great here, from the staff to the room, they are all lovely. I will come back here many more times ☺️☺️
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Do Thi T. H.

9.7
/ 10
The hotel is more than expected. The room was clean & the staffs were very nice. It takes only 3 minutes to Hoan Kiem lake.
In the Area
See Map
44 Hang Hanh Street, Hoan Kiem, Hang Trong, Hoan Kiem, Hanoi, Vietnam

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Imperial Hotel & Spa is located in area / city Hang Trong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Imperial Hotel & Spa

44 Hang Hanh Street, Hoan Kiem, Hang Trong, Hoan Kiem, Hanoi, Vietnam
Discover More Places
Lobby Imperial Hotel & Spa
Lobby 2 Imperial Hotel & Spa

Discover More About Imperial Hotel & Spa

Location


Imperial Hotel & Spa is located in area / city Hang Trong.

About Imperial Hotel & Spa

From business event to corporate gathering, Imperial Hotel & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Imperial Hotel & Spa, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Imperial Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Imperial Hotel & Spa.

All facilities in Imperial Hotel & Spa

Lobby Imperial Hotel & Spa
Lobby
Accommodation Services Imperial Hotel & Spa
Accommodation Services
Bedroom Imperial Hotel & Spa
Bedroom
In-room Bathroom Imperial Hotel & Spa
In-room Bathroom
Nearby View and Attractions Imperial Hotel & Spa
Nearby View and Attractions

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Lockers
  • Smoking area
  • Rooftop terrace
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Garage
  • Limo or town car service
  • Shopping center shuttle (surcharge)

Things to Do

  • Romantic proposal packages
  • Spa

Food and Drinks

  • Nightclub
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Shops

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Train station pickup

Business Facilities

  • Computer station

Accommodation Policy & General Information in Imperial Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Imperial Hotel & Spa
40
Number of floors in Imperial Hotel & Spa
8
Another facilities in Imperial Hotel & Spa
Laundry service, Welcoming drinks, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Imperial Hotel & Spa

What are available facilities at Imperial Hotel & Spa?
There are top facilites at Imperial Hotel & Spa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Imperial Hotel & Spa?
The standard check-in time at Imperial Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Imperial Hotel & Spa
Imperial Hotel & Spa has a 4.0-star rating.
How many floors does Imperial Hotel & Spa have?
Imperial Hotel & Spa has 8.
How many rooms are available at Imperial Hotel & Spa
Imperial Hotel & Spa has 40.
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More Reviews from Other Guests in Imperial Hotel & Spa

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (218)
Other sources (368)
9.4
Exceptional
From 368 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Imperial Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jose Vicente
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent staff. Location is very good too. Would recommend.
mark
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

2nd visiti here - staff are lovely, breakfast is good. Room was dark with no windows.
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were clean. The staff was very friendly and accommodating. My favorite was the location, we were able to walk outside and everything was right there. A block up from the popular note café.
Anthony
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Internet was ok. Breakfast was very good and fresh.
Steve
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A lot thing is boken
Eric
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staffs
Lucian
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All of the staff were outstanding. From Reception, to Housekeeping, to the restaurant Staff, all are top notch. And the location is great. Easy walking to shops, food, and coffee
Russell
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The room was excellent.. great price
Jeremy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!
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Arminda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very clean
Chuck
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Chuck
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was outstanding. Friendly and accommodating.
Kamal
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Christopher
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great staff!
Thoa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great location! Situated in the back of a street so you can have a restful night, but still be close to all the attractions within walking distance. Staff are friendly. Free breakfast was a plus and good food. Hotel is a little dated but well-kept. Would stay here again
Andy
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
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Enrique
icon-with Partner
with Partner
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Read More
Beverly
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing staff!
JENNIFER-HANG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Friendly staffs and close to everything
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Imperial Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (218)
Other sources (368)
9.4
Exceptional
From 368 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jose Vicente
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent staff. Location is very good too. Would recommend.
mark
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

2nd visiti here - staff are lovely, breakfast is good. Room was dark with no windows.
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were clean. The staff was very friendly and accommodating. My favorite was the location, we were able to walk outside and everything was right there. A block up from the popular note café.
Anthony
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Internet was ok. Breakfast was very good and fresh.
Steve
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A lot thing is boken
Eric
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staffs
Lucian
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All of the staff were outstanding. From Reception, to Housekeeping, to the restaurant Staff, all are top notch. And the location is great. Easy walking to shops, food, and coffee
Russell
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The room was excellent.. great price
Jeremy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!
Read More
Arminda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very clean
Chuck
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Chuck
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was outstanding. Friendly and accommodating.
Kamal
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Christopher
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great staff!
Thoa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great location! Situated in the back of a street so you can have a restful night, but still be close to all the attractions within walking distance. Staff are friendly. Free breakfast was a plus and good food. Hotel is a little dated but well-kept. Would stay here again
Andy
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Read More
Enrique
icon-with Partner
with Partner
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Read More
Beverly
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing staff!
JENNIFER-HANG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Friendly staffs and close to everything
Number of reviews per page
20
40