9.1
/10
Exceptional
513 reviews

What Guests Say About Their Stay

Room Space (24)
Staff Friendliness (22)
Bathroom (21)
Ambiance (19)
E***i
10.0
/ 10
The front desk service is thoughtful in all aspects, English communication is available, the hygiene is very good, and the hotel will distribute red envelopes during the Chinese New Year. Will definitely come back to this hotel next time. Good reviews🥰
Q***n
10.0
/ 10
It was a great stay! I enjoyed myself thoroughly and even though we checked in like in the wee hours of the morning, the staff was all ready to greet us. We had a seamless check in experience and I love the room. It was spacious and clean! I love that it was so close to the city centre as well!
Dian P.
10.0
/ 10
We stayed here for 4 days and it was an amazing experience despite the fog and all. The hotel staff are very kind and helpful during our stay. They always put their best to make us comfortable and enjoy our stay. Shout out to Ms. Lucy, Ms. Sam, and Ms. Jenny, breakfast lounge staff, and our housekeeping guy, you guys are the best working in the best place! I definitely recommend this hotel and will stay here again next time we're back here in Sapa, best rate is what they deserve!
Le Thi B. N.
9.7
/ 10
The breakfast at the hotel was quite good. My family was very satisfied with the hotel services.
See original
Tran H. V.
8.5
/ 10
Clean hotel, enthusiastic and attentive staff, food is quite ok
See original
In the Area
See Map
25 Violet, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
KK Sapa Hotel is located in area / city Sa Pa Central. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around KK Sapa Hotel

25 Violet, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000
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KK Sapa Hotel prices and room rates

Looking for the best KK Sapa Hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. KK Sapa Hotel room rates start from - before tax per night, which becomes - after including taxes. But accommodation prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Keep an eye out for special accommodation promotion offers to make your stay even more affordable. Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking!

KK Sapa Hotel location and address

Planning your trip to Sapa? Knowing the hotel location is key! KK Sapa Hotel is located at 25 Violet, Trung tâm Sa Pa, Sa Pa, Tỉnh Lào Cai, Việt Nam, 330000. It's situated in Sapa, and within easy reach of Sapa's attractions and plenty of dining options. The hotel is approximately 1 km from the city centre.

How to go to KK Sapa Hotel from Airport

Getting to KK Sapa Hotel from the airport is a breeze! Here's a breakdown of your transfer options to get you there smoothly.

  • Taxi

    (Most Direct): Taxis are readily available at the airport. This is the fastest and most convenient option, taking you directly to the hotel.
  • Ridesharing app

    (Convenient): Services are available at the airport. This is a good option if you prefer a pre-booked ride and want to know the fare upfront.
  • Airport Shuttle

    (Budget-Friendly): Some hotels offer airport shuttle services. Check with KK Sapa Hotel directly to see if they provide this service.
  • Public Bus

    (Most Affordable): Public buses are available, but may require a transfer and take longer.

Tips: For the most convenient route, consider a taxi or ridesharing app for a direct transfer. If you're on a budget, the public bus is the cheapest option, but factor in extra travel time.

KK Sapa Hotel room types availablity

Wondering what kind of rooms await you at KK Sapa Hotel? Here's a peek at the different hotel room types available, so you can choose the perfect space for your stay.

  • Deluxe Room:

    These rooms typically offer comfortable space, often with city views. They usually come with a double bed or twin beds.
  • Superior Room:

    A step up from the Deluxe, these rooms might offer more space or better views.
  • Family Room:

    Designed for families, these rooms usually have more space and multiple beds.
  • Suite:

    For a more luxurious experience, suites offer separate living areas and bedrooms.

Please note: Smoking/non-smoking rooms are usually available. Check with the hotel for specific room features like bathtubs or bidets. Pet-friendly options may be available, so inquire about any additional charges or requirements.

Facilities in KK Sapa Hotel

KK Sapa Hotel offers a range of amenities to make your stay enjoyable. Here's a look at the hotel facilities:

  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant.
  • Bar:

    Relax and unwind with a drink at the hotel bar.
  • Spa:

    Pamper yourself with a massage or treatment at the spa.
  • Swimming Pool:

    Take a refreshing dip in the swimming pool.
  • Fitness Center:

    Stay active with the hotel's fitness center.
  • Free Wi-Fi:

    Stay connected with free Wi-Fi throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for details.

Food and drink options at KK Sapa Hotel

Get ready to tantalise your taste buds! KK Sapa Hotel offers a variety of dining options to satisfy your cravings. Here's a taste of what you can expect:

  • Restaurant:

    The hotel restaurant serves a variety of dishes, from local Vietnamese cuisine to international favourites.
  • Bar:

    Enjoy a selection of drinks and snacks at the hotel bar.

Prices per person and opening hours may vary. Check with the hotel for details. Special or signature dishes are often available, so be sure to ask the staff for recommendations!

Getting around Sapa when staying at KK Sapa Hotel

Navigating Sapa is easy when you know your way around! Here's how to get around the city from KK Sapa Hotel:

  • Walking:

    Many attractions are within walking distance, especially if you're staying near the city centre.
  • Taxi:

    Taxis are readily available and a convenient way to get around.
  • Motorbike Rental:

    Renting a motorbike is a popular way to explore the surrounding areas.
  • Ridesharing app:

    Ridesharing services are available in Sapa.

Public transport cards are not typically used in Sapa. Payment is usually made directly to the driver.

Nearby attractions to KK Sapa Hotel

Ready to explore? Here are some nearby activities and places to go from KK Sapa Hotel:

  • Fansipan Peak:

    Take a cable car ride up to the "Roof of Indochina" for breathtaking views. Entry price: AU$30.
  • Sapa Market:

    Immerse yourself in the local culture and browse through colourful handicrafts and fresh produce. Entry price: Free.
  • Cat Cat Village:

    Explore this traditional village and learn about the local H'mong people. Entry price: AU$5.
  • Muong Hoa Valley:

    Hike through stunning rice terraces and enjoy the scenic beauty. Entry price: Free.
  • Ham Rong Mountain:

    Climb to the top of Ham Rong Mountain for panoramic views of Sapa town and the surrounding valleys. Entry price: AU$3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Other Places to Stay Near KK Sapa Hotel

5-star hotels near KK Sapa Hotel

  • Hotel de la Coupole - MGallery:

    A luxurious hotel with stylish rooms and a rooftop bar.
  • Sapa Jade Hill Resort & Spa:

    Offers stunning views and a tranquil atmosphere.
  • Topas Ecolodge:

    A unique eco-lodge experience with breathtaking mountain views.

Looking for more accommodations? Check Traveloka’s last minute accommodation deals on 5 Star Accommodation in Vietnam!

4-star hotels near KK Sapa Hotel

  • Sapa Boutique Hotel:

    A charming hotel with comfortable rooms and a central location.
  • BB Hotel Sapa:

    Offers modern rooms and a convenient location.
  • Sapa Summit Hotel:

    Provides comfortable accommodation with beautiful views.

Find more 4 Star Accommodation in Vietnam!

3-star hotels near KK Sapa Hotel

  • Sapa Dragon Hotel:

    A budget-friendly option with a good location.
  • Sapa Relax Hotel & Spa:

    Offers comfortable rooms and spa services.
  • Royal Sapa Hotel:

    Provides a convenient base for exploring Sapa.

Find more 3 Star Accommodation in Vietnam!

All set for your trip to Sapa?

Ready to book your stay at KK Sapa Hotel? With Traveloka, finding hotel availability and making your room booking is easy and hassle-free. Explore a wide range of options and secure the best deals for your trip.

Don't wait! Start planning your adventure today and book cheap accommodation in Vietnam with Traveloka. You can also find cheap accommodation nearby and make the most of your Sapa getaway!

All facilities in KK Sapa Hotel

Bar, Cafe and Lounge KK Sapa Hotel
Bar, Cafe and Lounge
Swimming Pool KK Sapa Hotel
Swimming Pool
Entertainment Facility KK Sapa Hotel
Entertainment Facility
Common Space KK Sapa Hotel
Common Space
Lobby KK Sapa Hotel
Lobby

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in KK Sapa Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Breakfast surcharge for kids from 06 - 11 years old sharing bed with parents is applied and paid directly to hotel.
Tre em tu 06 - 11 tuoi ngu chung giuong voi bo me, phu thu an sang theo gia khach san ap dung va thanh toan truc tiep khi nhan phong.

Extra Breakfast

Accommodation charges VND 300,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at KK Sapa Hotel
186
Number of floors in KK Sapa Hotel
18
Another facilities in KK Sapa Hotel
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked questions about KK Sapa Hotel

What are available facilities at KK Sapa Hotel?
There are top facilites at KK Sapa Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at KK Sapa Hotel?
The standard check-in time at KK Sapa Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does KK Sapa Hotel provide breakfast?
Yes, KK Sapa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of KK Sapa Hotel?
KK Sapa Hotel has a 4.5-star rating.
How many floors does KK Sapa Hotel have?
KK Sapa Hotel has 18.
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KK Sapa Hotel reviews and ratings

Overall Ratings & Reviews KK Sapa Hotel

Traveloka (252)
Other sources (261)
9.2
Exceptional
From 261 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews KK Sapa Hotel

Number of reviews per page
20
40
Top reviews
Jane
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hôtel is clean. It’s a bit away from the loud area - about 10 min walking distance. Facilities are just as seen in the picture. Good spa and gym. Very good breakfast- but very busy especially when they open in am. The best part about the hotel is gorgeous view of Fansipan mountain and Sapa. Would stay again
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing views, definitely get the mountain view rooms
Hong Chye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room. Beautiful panoramic mountain view from my room balcony.
Bree
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Delicious breakfast
Maricar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

KK Sapa is one of my favorite hotel that I have stayed in. Staff are very friendly and welcoming. The Spa is great and the breakfast is superb. Room is super clean and beautiful! I have recommended this hotel to all my friends who are planning to visit Sapa!
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love the hotel , Everything was perfect the breakfast was amazing the Location good and walkable,staff and hotel conditions are excellent,
Dexter
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed at KK hotel for 3 nights. We had mountain view room and the view was just amazing. Breakfast was very nice and had lots of variety. It's just 5 minutes walk from Moana Sapa Easily Access to markets and restaurants
Analyn
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The view from our room was spectacular. Walkable to city center. Didn’t like that they allowed smoking in the balcony so we didn’t get to go out at the balcony and enjoy mountain air that much. Our neighbor smoked all day. Also staff at the reception were all over the place talking in loud voices didn’t seem like a 5 star hotel staff would do.
Read More
Andrew
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel staff were all polite and friendly. Special thanks to Hanna at reception for her great service and warm smiles when we checked in and just before we left. We were lucky to have a room on the seventeenth floor so had great views. Room itself was spacious and comfortable with good quality fittings and appliances. Great shower and there was also a separate bath. Breakfast options were many including beef or chicken noodle soup and egg station. It can be busy with Asian tour groups so I would recommend going either early or after 8.30 am. Location is handy with a few good restaurants very close and only a five minute walk to the town centre where all the action is, along with loads of more food options and plenty of clothing shops.
Read More
Thanh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Family room is clean and spacious.
Sarju
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a nice hotel that is generally well-maintained, but our stay was marred by an issue with the air conditioning, which was not working. As a result, we had an uncomfortably warm night. We reported the problem mid-morning, but it took multiple calls to reception and several hours before a technician finally arrived to fix it. As compensation, the reception staff initially offered only 15% off the à la carte restaurant…a disappointing gesture. Then, five minutes later, they increased it to 50% off. However, this offer came at 9.30 PM, just as the restaurant was closing, making it completely useless. Overall, if something goes wrong during your stay, don’t expect a prompt resolution or meaningful goodwill gesture. Given this experience, I wouldn’t choose to stay here again.
Read More
Larry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View was spectacular!!!!! Room was large and comfortable, service we good overall except for pushy front desk man who would only allow us to book anything through him, wanted high prices and limited options. We say no, he kept pushing for more to be booked. We booked first private car and tours through him, the driver never went to 50% of places was supposed to stating that it didnt look good. Yes weather was a bit misty, but we wanted to see the waterfalls…wasnt allowed to. Then was late picking us up at Fancipan, we had to wait for his “brother” to get us cause had car problems. Yet after all this, doorman would not give any discount or hear concerns. Shrugged and said price firm. Water….had no water each morning for a good 5-10 minutes. Turn tap on and hear it gurgle, hiss, spit…everything but flow water out of any tap, then once it did, you either had a LAVA HOT shower or ARTIC ICE one….there was no in between. You pay for view here, nothing else. I believe you can find better value and hotels
Read More
Shaina
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was comfortable and was conveniently located near all of the places we wanted to see. It had a nice big functional bath tub and a comfortable (by western standards) bed. My only complaint is that the aircon seemed to shut off at night (which we actually think might have been because of a light switch we turned off near the door? Unsure) but it was a hot sleep.
Read More
patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Could not really fault anything about this hotel but recommend you get a balcony for the outstanding views of the rice fields.
Katherine
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We were really glad we booked this hotel because the views were great despite the weather. If it rained all day we could still enjoy the views from the balcony as well as the cafe. Service was prompt and the rooms matched the pictures they advertise well. Things were clean and we enjoyed our stay
Inri
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent hotel. lived up to the picture's expectations. I Stayed in the PREMIER room, which had a breathtaking view of the landscape. The staff was phenomenal and friendly. They surprised me with a birthday cake on my birthday, which was nice. I would recommend this hotel to friends and family. Breakfast was also spectacular and endless.
Read More
Hannah Rose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Location near Moana.
Jason
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Property itself is lovely and well located. Had a great room with a lovely view when not clouded over. The thing that ruined the stay was the staff and service (of which there was none). Staff are rude and really can’t be bothered to interact with you. They even charged me for an umbrella which somehow flung off the end with minimal use which was clearly in a shoddy condition to start with if it can’t even survive its usual usage. Totally not a 5 star experience and quite literally the worst customer service we’ve had throughout our stays at this type of property. Expected a lot more. Very disappointed.
Read More
Anita
icon-with Friends
with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room is very clean and comfortable. Breakfast is good. The staff are helpful and friendly. The hotel is 5 mins walk to Moana and around 10 mins walk to Sapa Station. The restaurant on the ground floor serves excellent food.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 KK Sapa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews KK Sapa Hotel

Traveloka (252)
Other sources (261)
9.2
Exceptional
From 261 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews KK Sapa Hotel

Number of reviews per page
20
40
Top reviews
Jane
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hôtel is clean. It’s a bit away from the loud area - about 10 min walking distance. Facilities are just as seen in the picture. Good spa and gym. Very good breakfast- but very busy especially when they open in am. The best part about the hotel is gorgeous view of Fansipan mountain and Sapa. Would stay again
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing views, definitely get the mountain view rooms
Hong Chye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room. Beautiful panoramic mountain view from my room balcony.
Bree
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Delicious breakfast
Maricar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

KK Sapa is one of my favorite hotel that I have stayed in. Staff are very friendly and welcoming. The Spa is great and the breakfast is superb. Room is super clean and beautiful! I have recommended this hotel to all my friends who are planning to visit Sapa!
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love the hotel , Everything was perfect the breakfast was amazing the Location good and walkable,staff and hotel conditions are excellent,
Dexter
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed at KK hotel for 3 nights. We had mountain view room and the view was just amazing. Breakfast was very nice and had lots of variety. It's just 5 minutes walk from Moana Sapa Easily Access to markets and restaurants
Analyn
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The view from our room was spectacular. Walkable to city center. Didn’t like that they allowed smoking in the balcony so we didn’t get to go out at the balcony and enjoy mountain air that much. Our neighbor smoked all day. Also staff at the reception were all over the place talking in loud voices didn’t seem like a 5 star hotel staff would do.
Read More
Andrew
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel staff were all polite and friendly. Special thanks to Hanna at reception for her great service and warm smiles when we checked in and just before we left. We were lucky to have a room on the seventeenth floor so had great views. Room itself was spacious and comfortable with good quality fittings and appliances. Great shower and there was also a separate bath. Breakfast options were many including beef or chicken noodle soup and egg station. It can be busy with Asian tour groups so I would recommend going either early or after 8.30 am. Location is handy with a few good restaurants very close and only a five minute walk to the town centre where all the action is, along with loads of more food options and plenty of clothing shops.
Read More
Thanh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Family room is clean and spacious.
Sarju
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a nice hotel that is generally well-maintained, but our stay was marred by an issue with the air conditioning, which was not working. As a result, we had an uncomfortably warm night. We reported the problem mid-morning, but it took multiple calls to reception and several hours before a technician finally arrived to fix it. As compensation, the reception staff initially offered only 15% off the à la carte restaurant…a disappointing gesture. Then, five minutes later, they increased it to 50% off. However, this offer came at 9.30 PM, just as the restaurant was closing, making it completely useless. Overall, if something goes wrong during your stay, don’t expect a prompt resolution or meaningful goodwill gesture. Given this experience, I wouldn’t choose to stay here again.
Read More
Larry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View was spectacular!!!!! Room was large and comfortable, service we good overall except for pushy front desk man who would only allow us to book anything through him, wanted high prices and limited options. We say no, he kept pushing for more to be booked. We booked first private car and tours through him, the driver never went to 50% of places was supposed to stating that it didnt look good. Yes weather was a bit misty, but we wanted to see the waterfalls…wasnt allowed to. Then was late picking us up at Fancipan, we had to wait for his “brother” to get us cause had car problems. Yet after all this, doorman would not give any discount or hear concerns. Shrugged and said price firm. Water….had no water each morning for a good 5-10 minutes. Turn tap on and hear it gurgle, hiss, spit…everything but flow water out of any tap, then once it did, you either had a LAVA HOT shower or ARTIC ICE one….there was no in between. You pay for view here, nothing else. I believe you can find better value and hotels
Read More
Shaina
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was comfortable and was conveniently located near all of the places we wanted to see. It had a nice big functional bath tub and a comfortable (by western standards) bed. My only complaint is that the aircon seemed to shut off at night (which we actually think might have been because of a light switch we turned off near the door? Unsure) but it was a hot sleep.
Read More
patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Could not really fault anything about this hotel but recommend you get a balcony for the outstanding views of the rice fields.
Katherine
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We were really glad we booked this hotel because the views were great despite the weather. If it rained all day we could still enjoy the views from the balcony as well as the cafe. Service was prompt and the rooms matched the pictures they advertise well. Things were clean and we enjoyed our stay
Inri
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent hotel. lived up to the picture's expectations. I Stayed in the PREMIER room, which had a breathtaking view of the landscape. The staff was phenomenal and friendly. They surprised me with a birthday cake on my birthday, which was nice. I would recommend this hotel to friends and family. Breakfast was also spectacular and endless.
Read More
Hannah Rose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Location near Moana.
Jason
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Property itself is lovely and well located. Had a great room with a lovely view when not clouded over. The thing that ruined the stay was the staff and service (of which there was none). Staff are rude and really can’t be bothered to interact with you. They even charged me for an umbrella which somehow flung off the end with minimal use which was clearly in a shoddy condition to start with if it can’t even survive its usual usage. Totally not a 5 star experience and quite literally the worst customer service we’ve had throughout our stays at this type of property. Expected a lot more. Very disappointed.
Read More
Anita
icon-with Friends
with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room is very clean and comfortable. Breakfast is good. The staff are helpful and friendly. The hotel is 5 mins walk to Moana and around 10 mins walk to Sapa Station. The restaurant on the ground floor serves excellent food.
Number of reviews per page
20
40