9.1
/10
Exceptional
513 reviews

What Guests Say About Their Stay

Room Space (24)
Staff Friendliness (22)
Bathroom (21)
Ambiance (19)
E***i
10.0
/ 10
The front desk service is thoughtful in all aspects, English communication is available, the hygiene is very good, and the hotel will distribute red envelopes during the Chinese New Year. Will definitely come back to this hotel next time. Good reviews🥰
Q***n
10.0
/ 10
It was a great stay! I enjoyed myself thoroughly and even though we checked in like in the wee hours of the morning, the staff was all ready to greet us. We had a seamless check in experience and I love the room. It was spacious and clean! I love that it was so close to the city centre as well!
Dian P.
10.0
/ 10
We stayed here for 4 days and it was an amazing experience despite the fog and all. The hotel staff are very kind and helpful during our stay. They always put their best to make us comfortable and enjoy our stay. Shout out to Ms. Lucy, Ms. Sam, and Ms. Jenny, breakfast lounge staff, and our housekeeping guy, you guys are the best working in the best place! I definitely recommend this hotel and will stay here again next time we're back here in Sapa, best rate is what they deserve!
Le Thi B. N.
9.7
/ 10
The breakfast at the hotel was quite good. My family was very satisfied with the hotel services.
See original
Tran H. V.
8.5
/ 10
Clean hotel, enthusiastic and attentive staff, food is quite ok
See original
In the Area
See Map
25 Violet, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
KK Sapa Hotel is located in area / city Sa Pa Central. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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KK Sapa Hotel Address: Map & Location

25 Violet, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000
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Lobby KK Sapa Hotel
Lobby 2 KK Sapa Hotel

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KK Sapa Hotel Rates per Night

Wondering about KK Sapa Hotel hotel rates? You've come to the right place! Understanding hotel prices is key to planning your Boracay Island getaway. KK Sapa Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best KK Sapa Hotel hotel rates? Traveloka is your go-to for finding the perfect deal!

KK Sapa Hotel Location & Address

Finding your way to KK Sapa Hotel is easy! KK Sapa Hotel is located at 25 Violet, Trung tâm Sa Pa, Sa Pa, Tỉnh Lào Cai, Việt Nam, 330000. It's situated in the Boracay Island area, known for its stunning beaches and vibrant atmosphere. The hotel is approximately 5 km from the city center.

How to go to KK Sapa Hotel from Airport

Getting to KK Sapa Hotel from the airport is a breeze! Here are a few options to get you there:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, but it can be the most expensive.
  • Ride Hailing (convenient): Ride Hailing services are available in Boracay Island and offer a convenient way to travel.
  • Hotel Transfer (most convenient): Some hotels, like KK Sapa Hotel, offer airport transfer services. This is often the most convenient option, as the hotel will arrange everything for you.

Tips: Consider booking a hotel transfer in advance for a smooth and hassle-free arrival.

KK Sapa Hotel Reviews & Summary

Discover what makes KK Sapa Hotel a favorite among travelers! Hotel reviews often highlight the hotel's excellent service and prime location. Guests rave about the comfortable rooms and the friendly staff, making it a top choice for a memorable stay.

One guest shared, "The location was perfect, and the staff went above and beyond to make our stay enjoyable. Highly recommended!"

KK Sapa Hotel Room Types Available

KK Sapa Hotel offers a variety of hotel room type to suit every traveler's needs. Whether you're looking for a cozy space or a luxurious suite, you'll find the perfect room here.

  • Deluxe Room: Comfortable and well-appointed, with options for city or sea views.
  • Superior Room: Offers more space and often includes a seating area.
  • Family Suite: Perfect for families, with multiple bedrooms and living areas.
  • Smoking/Non-Smoking Rooms: Available upon request.

Hotel Facilities in KK Sapa Hotel

KK Sapa Hotel provides a range of hotel amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a comfortable and enjoyable experience.

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the hotel's fitness center.
  • Spa: Indulge in a relaxing massage or treatment at the spa.
  • Business Center: Stay connected with the hotel's business center.

Hotel Buffet or Restaurant/Cafe in KK Sapa Hotel

Enjoy a delightful culinary experience at KK Sapa Hotel! The hotel offers a variety of dining options to satisfy your cravings.

  • The Island Restaurant: Offers a wide selection of international and local dishes.
    • Price per person: $25
    • Opening Hours: 7:00 AM - 10:00 PM
  • Sunset Cafe: Enjoy light meals and snacks with stunning views.
    • Price per person: $15
    • Opening Hours: 11:00 AM - 9:00 PM

KK Sapa Hotel Airport pickups and How to Book

Make your arrival and departure seamless with KK Sapa Hotel's airport transfer service! Hotels with airport shuttle services make travel easier.

To book an airport pick-up, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details, and the hotel will arrange a comfortable transfer for you.

Nearby MRT Station & Bus Stops

Getting around Boracay Island is easy with convenient public transport options nearby. Here's what you need to know:

  • Bus Stop: The nearest bus stop is located 0.5 km from the hotel.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near KK Sapa Hotel? Boracay Island offers a variety of attractions perfect for families and kids!

  • D'Mall Boracay: A popular shopping and dining destination.
    • Distance from hotel: 1 km
    • Entry Price: Free
  • White Beach: Enjoy the sun, sand, and sea at this iconic beach.
    • Distance from hotel: 0.5 km
    • Entry Price: Free
  • Bulabog Beach: Known for water sports and a more relaxed atmosphere.
    • Distance from hotel: 1.5 km
    • Entry Price: Free
  • Willy's Rock: A famous rock formation and landmark.
    • Distance from hotel: 2 km
    • Entry Price: Free
  • Mount Luho: Offers panoramic views of Boracay Island.
    • Distance from hotel: 3 km
    • Entry Price: $2

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near KK Sapa Hotel (Boracay Island)

Explore the delicious dining options near KK Sapa Hotel! From cafes to local street food, you'll find plenty of tasty choices.

Cafes/Restaurants:

  • Smoke Resto: Known for its grilled dishes and local flavors.
  • Real Coffee & Tea Cafe: A popular spot for breakfast and coffee.
  • Jonah's Fruit Shake & Snack Bar: Famous for its fruit shakes and snacks.

Local Street Food:

  • Chicken Inasal: Grilled chicken marinated in local spices.
  • Kinilaw: A Filipino dish of raw fish marinated in vinegar.
  • Adobo: A classic Filipino dish of meat stewed in soy sauce and vinegar.
  • Halo-Halo: A popular Filipino dessert with shaved ice, fruits, and sweet beans.
  • Lechon: Roasted pig with crispy skin.

Shopping places near KK Sapa Hotel (Boracay Island)

Looking for shopping near KK Sapa Hotel? Here are some great places to explore!

  • D'Mall Boracay: A vibrant shopping and dining area.
  • Talipapa Market: A local market for souvenirs and fresh seafood.
  • Crafts and Souvenir Shops: Numerous shops along the beach offer local crafts and souvenirs.

Other Places to Stay Near KK Sapa Hotel

Looking for other accommodation options near KK Sapa Hotel? Boracay Island offers a wide range of hotels to suit every budget and preference.

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Boracay: Offers luxurious accommodations and stunning views.
  • The Lind Boracay: A stylish hotel with a private beach.
  • Crimson Resort & Spa Boracay: Features elegant rooms and a beautiful beachfront.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Astoria Boracay: Offers comfortable rooms and a great location.
  • Henann Regency Resort & Spa: Features multiple pools and dining options.
  • Fairways and Bluewater Boracay: A large resort with various amenities.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • La Carmela de Boracay Resort Hotel: A budget-friendly option with a good location.
  • Boracay Ocean Club Beach Resort: Offers beachfront access and comfortable rooms.
  • Two Seasons Boracay Resort: Known for its excellent service and location.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at KK Sapa Hotel? Check hotel availability and make your reservations with ease!

Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in KK Sapa Hotel

Bar, Cafe and Lounge KK Sapa Hotel
Bar, Cafe and Lounge
Swimming Pool KK Sapa Hotel
Swimming Pool
Entertainment Facility KK Sapa Hotel
Entertainment Facility
Common Space KK Sapa Hotel
Common Space
Lobby KK Sapa Hotel
Lobby

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in KK Sapa Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Breakfast surcharge for kids from 06 - 11 years old sharing bed with parents is applied and paid directly to hotel.
Tre em tu 06 - 11 tuoi ngu chung giuong voi bo me, phu thu an sang theo gia khach san ap dung va thanh toan truc tiep khi nhan phong.

Extra Breakfast

Accommodation charges VND 300,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at KK Sapa Hotel
186
Number of floors in KK Sapa Hotel
18
Another facilities in KK Sapa Hotel
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in KK Sapa Hotel

What are available facilities at KK Sapa Hotel?
There are top facilites at KK Sapa Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at KK Sapa Hotel?
Check-in time at KK Sapa Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does KK Sapa Hotel provide breakfast?
Yes, KK Sapa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of KK Sapa Hotel?
KK Sapa Hotel is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does KK Sapa Hotel have?
KK Sapa Hotel has 18 floors.
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More Reviews from Other Guests in KK Sapa Hotel

Overall Ratings & Reviews KK Sapa Hotel

Traveloka (252)
Other sources (261)
9.2
Exceptional
From 261 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews KK Sapa Hotel

Number of reviews per page
20
40
Top reviews
Jane
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel is clean. It’s a bit away from the loud area - about 10 min walking distance. Facilities are just as seen in the picture. Good spa and gym. Very good breakfast- but very busy especially when they open in am. The best part about the hotel is gorgeous view of Fansipan mountain and Sapa. Would stay again
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing views, definitely get the mountain view rooms
Hong Chye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room. Beautiful panoramic mountain view from my room balcony.
Bree
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Delicious breakfast
Maricar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

KK Sapa is one of my favorite hotel that I have stayed in. Staff are very friendly and welcoming. The Spa is great and the breakfast is superb. Room is super clean and beautiful! I have recommended this hotel to all my friends who are planning to visit Sapa!
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love the hotel , Everything was perfect the breakfast was amazing the Location good and walkable,staff and hotel conditions are excellent,
Dexter
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed at KK hotel for 3 nights. We had mountain view room and the view was just amazing. Breakfast was very nice and had lots of variety. It's just 5 minutes walk from Moana Sapa Easily Access to markets and restaurants
Analyn
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The view from our room was spectacular. Walkable to city center. Didn’t like that they allowed smoking in the balcony so we didn’t get to go out at the balcony and enjoy mountain air that much. Our neighbor smoked all day. Also staff at the reception were all over the place talking in loud voices didn’t seem like a 5 star hotel staff would do.
Read More
Andrew
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel staff were all polite and friendly. Special thanks to Hanna at reception for her great service and warm smiles when we checked in and just before we left. We were lucky to have a room on the seventeenth floor so had great views. Room itself was spacious and comfortable with good quality fittings and appliances. Great shower and there was also a separate bath. Breakfast options were many including beef or chicken noodle soup and egg station. It can be busy with Asian tour groups so I would recommend going either early or after 8.30 am. Location is handy with a few good restaurants very close and only a five minute walk to the town centre where all the action is, along with loads of more food options and plenty of clothing shops.
Read More
Thanh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Family room is clean and spacious.
Sarju
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a nice hotel that is generally well-maintained, but our stay was marred by an issue with the air conditioning, which was not working. As a result, we had an uncomfortably warm night. We reported the problem mid-morning, but it took multiple calls to reception and several hours before a technician finally arrived to fix it. As compensation, the reception staff initially offered only 15% off the à la carte restaurant…a disappointing gesture. Then, five minutes later, they increased it to 50% off. However, this offer came at 9.30 PM, just as the restaurant was closing, making it completely useless. Overall, if something goes wrong during your stay, don’t expect a prompt resolution or meaningful goodwill gesture. Given this experience, I wouldn’t choose to stay here again.
Read More
Larry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View was spectacular!!!!! Room was large and comfortable, service we good overall except for pushy front desk man who would only allow us to book anything through him, wanted high prices and limited options. We say no, he kept pushing for more to be booked. We booked first private car and tours through him, the driver never went to 50% of places was supposed to stating that it didnt look good. Yes weather was a bit misty, but we wanted to see the waterfalls…wasnt allowed to. Then was late picking us up at Fancipan, we had to wait for his “brother” to get us cause had car problems. Yet after all this, doorman would not give any discount or hear concerns. Shrugged and said price firm. Water….had no water each morning for a good 5-10 minutes. Turn tap on and hear it gurgle, hiss, spit…everything but flow water out of any tap, then once it did, you either had a LAVA HOT shower or ARTIC ICE one….there was no in between. You pay for view here, nothing else. I believe you can find better value and hotels
Read More
Shaina
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was comfortable and was conveniently located near all of the places we wanted to see. It had a nice big functional bath tub and a comfortable (by western standards) bed. My only complaint is that the aircon seemed to shut off at night (which we actually think might have been because of a light switch we turned off near the door? Unsure) but it was a hot sleep.
Read More
patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Could not really fault anything about this hotel but recommend you get a balcony for the outstanding views of the rice fields.
Katherine
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We were really glad we booked this hotel because the views were great despite the weather. If it rained all day we could still enjoy the views from the balcony as well as the cafe. Service was prompt and the rooms matched the pictures they advertise well. Things were clean and we enjoyed our stay
Inri
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent hotel. lived up to the picture's expectations. I Stayed in the PREMIER room, which had a breathtaking view of the landscape. The staff was phenomenal and friendly. They surprised me with a birthday cake on my birthday, which was nice. I would recommend this hotel to friends and family. Breakfast was also spectacular and endless.
Read More
Hannah Rose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Location near Moana.
Jason
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Property itself is lovely and well located. Had a great room with a lovely view when not clouded over. The thing that ruined the stay was the staff and service (of which there was none). Staff are rude and really can’t be bothered to interact with you. They even charged me for an umbrella which somehow flung off the end with minimal use which was clearly in a shoddy condition to start with if it can’t even survive its usual usage. Totally not a 5 star experience and quite literally the worst customer service we’ve had throughout our stays at this type of property. Expected a lot more. Very disappointed.
Read More
Anita
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room is very clean and comfortable. Breakfast is good. The staff are helpful and friendly. The hotel is 5 mins walk to Moana and around 10 mins walk to Sapa Station. The restaurant on the ground floor serves excellent food.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 KK Sapa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews KK Sapa Hotel

Traveloka (252)
Other sources (261)
9.2
Exceptional
From 261 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews KK Sapa Hotel

Number of reviews per page
20
40
Top reviews
Jane
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel is clean. It’s a bit away from the loud area - about 10 min walking distance. Facilities are just as seen in the picture. Good spa and gym. Very good breakfast- but very busy especially when they open in am. The best part about the hotel is gorgeous view of Fansipan mountain and Sapa. Would stay again
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing views, definitely get the mountain view rooms
Hong Chye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room. Beautiful panoramic mountain view from my room balcony.
Bree
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Delicious breakfast
Maricar
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

KK Sapa is one of my favorite hotel that I have stayed in. Staff are very friendly and welcoming. The Spa is great and the breakfast is superb. Room is super clean and beautiful! I have recommended this hotel to all my friends who are planning to visit Sapa!
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love the hotel , Everything was perfect the breakfast was amazing the Location good and walkable,staff and hotel conditions are excellent,
Dexter
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed at KK hotel for 3 nights. We had mountain view room and the view was just amazing. Breakfast was very nice and had lots of variety. It's just 5 minutes walk from Moana Sapa Easily Access to markets and restaurants
Analyn
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The view from our room was spectacular. Walkable to city center. Didn’t like that they allowed smoking in the balcony so we didn’t get to go out at the balcony and enjoy mountain air that much. Our neighbor smoked all day. Also staff at the reception were all over the place talking in loud voices didn’t seem like a 5 star hotel staff would do.
Read More
Andrew
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel staff were all polite and friendly. Special thanks to Hanna at reception for her great service and warm smiles when we checked in and just before we left. We were lucky to have a room on the seventeenth floor so had great views. Room itself was spacious and comfortable with good quality fittings and appliances. Great shower and there was also a separate bath. Breakfast options were many including beef or chicken noodle soup and egg station. It can be busy with Asian tour groups so I would recommend going either early or after 8.30 am. Location is handy with a few good restaurants very close and only a five minute walk to the town centre where all the action is, along with loads of more food options and plenty of clothing shops.
Read More
Thanh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Family room is clean and spacious.
Sarju
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a nice hotel that is generally well-maintained, but our stay was marred by an issue with the air conditioning, which was not working. As a result, we had an uncomfortably warm night. We reported the problem mid-morning, but it took multiple calls to reception and several hours before a technician finally arrived to fix it. As compensation, the reception staff initially offered only 15% off the à la carte restaurant…a disappointing gesture. Then, five minutes later, they increased it to 50% off. However, this offer came at 9.30 PM, just as the restaurant was closing, making it completely useless. Overall, if something goes wrong during your stay, don’t expect a prompt resolution or meaningful goodwill gesture. Given this experience, I wouldn’t choose to stay here again.
Read More
Larry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View was spectacular!!!!! Room was large and comfortable, service we good overall except for pushy front desk man who would only allow us to book anything through him, wanted high prices and limited options. We say no, he kept pushing for more to be booked. We booked first private car and tours through him, the driver never went to 50% of places was supposed to stating that it didnt look good. Yes weather was a bit misty, but we wanted to see the waterfalls…wasnt allowed to. Then was late picking us up at Fancipan, we had to wait for his “brother” to get us cause had car problems. Yet after all this, doorman would not give any discount or hear concerns. Shrugged and said price firm. Water….had no water each morning for a good 5-10 minutes. Turn tap on and hear it gurgle, hiss, spit…everything but flow water out of any tap, then once it did, you either had a LAVA HOT shower or ARTIC ICE one….there was no in between. You pay for view here, nothing else. I believe you can find better value and hotels
Read More
Shaina
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was comfortable and was conveniently located near all of the places we wanted to see. It had a nice big functional bath tub and a comfortable (by western standards) bed. My only complaint is that the aircon seemed to shut off at night (which we actually think might have been because of a light switch we turned off near the door? Unsure) but it was a hot sleep.
Read More
patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Could not really fault anything about this hotel but recommend you get a balcony for the outstanding views of the rice fields.
Katherine
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We were really glad we booked this hotel because the views were great despite the weather. If it rained all day we could still enjoy the views from the balcony as well as the cafe. Service was prompt and the rooms matched the pictures they advertise well. Things were clean and we enjoyed our stay
Inri
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent hotel. lived up to the picture's expectations. I Stayed in the PREMIER room, which had a breathtaking view of the landscape. The staff was phenomenal and friendly. They surprised me with a birthday cake on my birthday, which was nice. I would recommend this hotel to friends and family. Breakfast was also spectacular and endless.
Read More
Hannah Rose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Location near Moana.
Jason
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Property itself is lovely and well located. Had a great room with a lovely view when not clouded over. The thing that ruined the stay was the staff and service (of which there was none). Staff are rude and really can’t be bothered to interact with you. They even charged me for an umbrella which somehow flung off the end with minimal use which was clearly in a shoddy condition to start with if it can’t even survive its usual usage. Totally not a 5 star experience and quite literally the worst customer service we’ve had throughout our stays at this type of property. Expected a lot more. Very disappointed.
Read More
Anita
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room is very clean and comfortable. Breakfast is good. The staff are helpful and friendly. The hotel is 5 mins walk to Moana and around 10 mins walk to Sapa Station. The restaurant on the ground floor serves excellent food.
Number of reviews per page
20
40