Luxury Hotel

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7.8
/10
Pleasant
116 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.

maxime

10.0
/ 10
Everything was great, and halong bay trip was also very great. I recommend !

alberto s

10.0
/ 10
place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
In the Area
See Map
2 Phu Doan Lane, Hoan Kiem Dist, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 10000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Luxury Hotel is a good choice when you are visiting Hang Trong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Luxury Hotel

2 Phu Doan Lane, Hoan Kiem Dist, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 10000
Discover More Places
Lobby Luxury Hotel
Lobby 2 Luxury Hotel

Discover More About Luxury Hotel

The Charm of Luxury Hotel in Hanoi

For Australian travellers seeking an exceptional stay in Vietnam's vibrant capital, Hanoi offers a wealth of experiences, and at its heart lies the Luxury Hotel. This establishment is more than just a place to rest your head; it's a gateway to the rich culture, history, and modern pulse of Hanoi. Designed with discerning guests in mind, the Luxury Hotel provides a sanctuary of comfort and style, ensuring your visit to this captivating city is truly memorable. Whether you're drawn to the bustling Old Quarter, the serene lakes, or the burgeoning culinary scene, the Luxury Hotel positions you perfectly to explore it all. We understand what Australian travellers look for in a hotel – a clean, comfortable environment with excellent climate control, fantastic breakfast options that cater to diverse tastes, and convenient access to explore the city. The Luxury Hotel aims to exceed these expectations, offering a seamless blend of local charm and international standards.

Location and Transport Accessibility of Luxury Hotel

Nestled in the heart of Hanoi's historic Hoan Kiem District, the Luxury Hotel offers an unparalleled location for exploring the city's most iconic sights. Situated at 2 Ngõ Phủ Doãn, Hoàn Kiếm, Phường Hàng Trống, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 10000, you're just a stone's throw from the shimmering waters of Hoan Kiem Lake and the bustling streets of the Old Quarter. This prime spot means you're surrounded by a vibrant tapestry of local life, from charming street food vendors to artisan shops and lively cafes. For those who appreciate a good walk, the hotel's proximity to major landmarks makes it incredibly easy to discover Hanoi on foot. Public transport is readily accessible, with bus routes connecting you to further afield destinations. While Hanoi's public transport system is developing, the central location of the Luxury Hotel ensures that most of your desired destinations are within easy reach, and navigating the city is straightforward. For travellers arriving from Noi Bai International Airport (HAN), the hotel is approximately a 45-minute to an hour's drive, depending on traffic.

Guest Facilities and Services at Luxury Hotel

Guest facilities at Luxury Hotel are designed to enhance your stay and provide all the comforts you'd expect from a premier accommodation. Understanding the importance of a good start to the day, the hotel offers excellent breakfast options, including a delightful spread that combines local Vietnamese flavours with international favourites, ensuring there's something to satisfy every palate, much like the café culture Australians cherish. High-speed Wi-Fi is available throughout the property, keeping you connected. For your peace of mind, the hotel provides secure luggage storage, allowing you to explore freely without your bags. The 24-hour front desk is staffed by a friendly and knowledgeable team, ready to assist with any queries or requests you may have, from local recommendations to arranging transportation. The hotel also features a well-equipped fitness centre for those who wish to maintain their workout routine while travelling.

Room Information and Stay Experience at Luxury Hotel

The Luxury Hotel boasts a range of elegantly appointed rooms, each designed to be a tranquil retreat after a day of exploring Hanoi. The room types of Luxury Hotel cater to various needs, ensuring a comfortable and restful experience for every guest. You can expect meticulously clean and well-maintained spaces, featuring plush bedding and a variety of bed types to suit your preference. Modern climate control systems ensure your room is always at the perfect temperature, a crucial element for a comfortable stay, especially for Australian travellers accustomed to reliable air conditioning. The bathrooms are modern, clean, and well-equipped, providing a refreshing space to start or end your day. While specific room names and exact dimensions are best confirmed directly, the overarching theme is one of sophisticated comfort and thoughtful amenities designed for a superior guest experience.

Recommended Nearby Dining and Cafes around Luxury Hotel

Hanoi is a culinary paradise, and the Luxury Hotel places you right in the thick of it. Within a short stroll, you'll discover an incredible array of dining experiences. From authentic Vietnamese pho and banh mi stalls to charming cafes serving expertly brewed coffee, the options are endless. Many local eateries offer a true taste of Vietnam, with fresh ingredients and traditional recipes passed down through generations. For those who enjoy a leisurely brunch, the surrounding streets are dotted with cafes that offer a relaxed atmosphere and delicious food, reminiscent of Australia's own vibrant café scene. The hotel's proximity to the Old Quarter means you're never far from your next culinary adventure, whether you're seeking a quick, flavourful bite or a more elaborate dining experience.

Popular Attractions and Activities near Luxury Hotel

The Luxury Hotel's location in the Hoan Kiem District is ideal for immersing yourself in Hanoi's most captivating attractions. Just a short walk away is the iconic

Hoan Kiem Lake

, a serene oasis in the city centre, often surrounded by locals practicing tai chi or enjoying a leisurely stroll. Explore the historic

Old Quarter

, a maze of narrow streets each historically dedicated to a specific trade, offering a glimpse into traditional Hanoi life and a fantastic place for souvenir shopping. Visit the impressive

Ngoc Son Temple

, situated on a small island in Hoan Kiem Lake, accessible via the picturesque red Huc Bridge. Immerse yourself in Vietnamese history at the

Temple of Literature

, Vietnam's first national university, a beautiful example of traditional Vietnamese architecture. For a unique cultural experience, consider attending a traditional

Water Puppet Show

, a beloved Vietnamese art form. If you are looking for other activities around Luxury Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Luxury Hotel from the Airport

Navigating your way to the Luxury Hotel from Noi Bai International Airport (HAN) is straightforward, with several convenient options available. Understanding how to get to Luxury Hotel is key to a smooth arrival.

  • Airport Link Trains:

    While Hanoi's airport train network is still developing, direct train services may be available, offering a cost-effective way to reach the city centre.
  • Airport Shuttle Buses:

    Several bus routes operate from the airport to various points in the city. These are generally an economical choice.
  • Public Metered Taxis:

    Official airport taxis are readily available outside the terminals. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for convenience.

For a hassle-free journey, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose Luxury Hotel

The Luxury Hotel in Hanoi stands out as an exceptional choice for Australian travellers seeking a blend of comfort, convenience, and authentic local experience. Its prime location in the Hoan Kiem District ensures you are at the heart of Hanoi's most significant cultural and historical sites, with easy access to dining and entertainment. The hotel's commitment to providing clean, comfortable rooms with excellent climate control, coupled with friendly and professional service, guarantees a relaxing stay.

  • Prime Location:

    Situated in the vibrant Hoan Kiem District, close to major attractions and local life.
  • Comfortable Accommodation:

    Well-appointed rooms with modern amenities and excellent climate control.
  • Exceptional Service:

    Friendly and helpful staff available 24/7 to assist with your needs.
  • Culinary Delights:

    Easy access to a wide range of local dining and cafe experiences.

Ready to experience the best of Hanoi?

Check room availability at Luxury Hotel

and

Book Luxury Hotel

today through Traveloka for a seamless booking process.

For more options, you can also Book budget hotels in Hanoi or Easily book domestic and international flights at low prices.

All facilities in Luxury Hotel

Functional Hall Luxury Hotel
Functional Hall
Common Space Luxury Hotel
Common Space
Lobby Luxury Hotel
Lobby
Exterior Luxury Hotel
Exterior
Others Luxury Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station

Things to Do

  • TV lounge
  • Library

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Luxury Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:30
Available rooms at Luxury Hotel
20
Number of floors in Luxury Hotel
9
Another facilities in Luxury Hotel
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked questions about Luxury Hotel

What are available facilities at Luxury Hotel?
There are top facilites at Luxury Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Luxury Hotel?
The standard check-in time at Luxury Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:30
What is the star rating of Luxury Hotel?
Luxury Hotel has a 3.0-star rating.
How many floors does Luxury Hotel have?
Luxury Hotel has 9.
How many rooms are available at Luxury Hotel?
Luxury Hotel has 20.
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Luxury Hotel reviews and ratings

Overall Ratings & Reviews Luxury Hotel

Traveloka (20)
Other sources (96)
7.8
Pleasant
From 96 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Luxury Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.
AEINT PO PO
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.
Read More
David
icon-Leisure
Leisure
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I would NEVER recommend this place to anyone
maxime
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everything was great, and halong bay trip was also very great. I recommend !
alberto s
icon-
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 463 week(s) ago

Hotels.com verified review

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Read More
Sharon
6.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.
Lance
6.0
/10
Reviewed 500 week(s) ago

Expedia Group verified review

Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.
Read More
Terence
icon-with Partner
with Partner
10.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.
Read More
Lalaine
10.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral
Read More
Dick
8.0
/10
Reviewed 533 week(s) ago

Expedia Group verified review

All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.
Mary
6.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.
Read More
Lai Hong
icon-with Partner
with Partner
8.0
/10
Reviewed 543 week(s) ago

Hotels.com verified review

It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.
Read More
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Very nice people and very helpful. Bed a little hard and small TV but ok.
Verified traveler
10.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

Great staff working there, very helpful
marc
icon-with Partner
with Partner
8.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.
Read More
Stefanos
icon-with Partner
with Partner
10.0
/10
Reviewed 584 week(s) ago

Hotels.com verified review

Excellent staff great room great price will stay there again
Verified traveler
6.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.
ng
2.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Luxury Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Luxury Hotel

Traveloka (20)
Other sources (96)
7.8
Pleasant
From 96 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Luxury Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.
AEINT PO PO
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.
Read More
David
icon-Leisure
Leisure
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I would NEVER recommend this place to anyone
maxime
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Everything was great, and halong bay trip was also very great. I recommend !
alberto s
icon-
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 463 week(s) ago

Hotels.com verified review

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Read More
Sharon
6.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.
Lance
6.0
/10
Reviewed 500 week(s) ago

Expedia Group verified review

Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.
Read More
Terence
icon-with Partner
with Partner
10.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.
Read More
Lalaine
10.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral
Read More
Dick
8.0
/10
Reviewed 533 week(s) ago

Expedia Group verified review

All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.
Mary
6.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.
Read More
Lai Hong
icon-with Partner
with Partner
8.0
/10
Reviewed 543 week(s) ago

Hotels.com verified review

It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.
Read More
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Very nice people and very helpful. Bed a little hard and small TV but ok.
Verified traveler
10.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

Great staff working there, very helpful
marc
icon-with Partner
with Partner
8.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.
Read More
Stefanos
icon-with Partner
with Partner
10.0
/10
Reviewed 584 week(s) ago

Hotels.com verified review

Excellent staff great room great price will stay there again
Verified traveler
6.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.
ng
2.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.
Read More
Number of reviews per page
20
40