Luxury Hotel

Hotels
7.8
/10
Pleasant
116 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.

maxime

10.0
/ 10
Everything was great, and halong bay trip was also very great. I recommend !

alberto s

10.0
/ 10
place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
In the Area
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2 Phu Doan Lane, Hoan Kiem Dist, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 10000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Luxury Hotel is a good choice when you are visiting Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Luxury Hotel

2 Phu Doan Lane, Hoan Kiem Dist, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
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Lobby Luxury Hotel
Lobby 2 Luxury Hotel

Discover More About Luxury Hotel

Discover Unparalleled Elegance: Your Guide to Luxury Hotel in Hanoi

Welcome to an oasis of refined comfort and exceptional service. If you're seeking an unforgettable stay in Vietnam's vibrant capital, look no further than Luxury Hotel. This premier destination offers a sanctuary of sophistication, blending timeless elegance with modern amenities to create an experience that is both indulgent and deeply memorable. Room rates at Luxury Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Luxury Hotel Location

Nestled in the heart of Hanoi's historic Hoan Kiem District, Luxury Hotel offers an enviable address that places you at the nexus of culture, commerce, and captivating sights. Our prime location at 2 Ngõ Phủ Doãn, Hoàn Kiếm, Phường Hàng Trống, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 10000 means you are just a short stroll from the iconic Hoan Kiem Lake and the bustling Old Quarter, immersing you in the city's rich heritage from the moment you arrive. The hotel is conveniently situated approximately 45 kilometers from Noi Bai International Airport (HAN), with easy access via various transportation options. The atmosphere surrounding Luxury Hotel is one of vibrant energy, with charming streets, traditional shops, and delectable street food vendors just steps away, perfect for those who wish to explore the authentic pulse of Hanoi.

Luxury Hotel Facilities & Services

Facilities for guests at Luxury Hotel are designed to cater to every need, ensuring a seamless and enjoyable stay. Our commitment to excellence is reflected in the comprehensive range of services and amenities available to all our patrons.

  • Swimming Pool:

    Take a refreshing dip in our stunning outdoor swimming pool, open daily from 6:00 AM to 9:00 PM. Access is complimentary for all hotel guests.
  • Fitness Center:

    Maintain your workout routine at our state-of-the-art fitness center, equipped with modern cardio and weight-training equipment. Open daily from 6:00 AM to 10:00 PM, access is complimentary.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our serene spa. Operating hours are from 9:00 AM to 8:00 PM, with treatments priced starting from PHP 1,500.
  • Business Center:

    For our corporate guests, a fully equipped business center is available from 8:00 AM to 6:00 PM, offering printing, copying, and secretarial services. Fees apply based on usage.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with tour bookings, restaurant reservations, and any other requests you may have.
  • Complimentary Wi-Fi:

    Stay connected throughout the hotel with our high-speed, complimentary Wi-Fi service.
  • On-site Parking:

    We offer complimentary on-site parking for guests who prefer to drive.

Luxury Hotel Room Types

Discover a diverse selection of accommodations, each meticulously designed to provide the utmost comfort and style. The room types of Luxury Hotel range from elegantly appointed standard rooms to expansive suites, ensuring there is a perfect sanctuary for every traveler.

  • Deluxe Room:

    Available in City View or Garden View, these non-smoking rooms offer a plush king or twin beds. Some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Offering enhanced space and amenities, Executive Rooms provide either a City View or a partial Lake View. All Executive Rooms include a bathtub.
  • Junior Suite:

    These spacious suites boast separate living and sleeping areas with stunning City Views. A bathtub is standard in all Junior Suites.
  • Presidential Suite:

    The pinnacle of luxury, our Presidential Suite offers panoramic City Views, a lavish living area, a dining space, and a luxurious bathroom complete with a deep soaking bathtub.

Luxury Hotel is pleased to offer a limited number of pet-friendly rooms. Please note that a cleaning fee of PHP 1,000 per pet, per stay, will be applied. Advance notification is required to ensure availability.

Luxury Hotel Dining & Restaurants

Embark on a culinary journey at Luxury Hotel, where exquisite flavors and sophisticated ambiance converge. Our dining venues offer a delightful array of gastronomic experiences to tantalize your taste buds.

  • The Grand Brasserie:

    Our signature restaurant, offering a lavish international buffet with a focus on fresh seafood and authentic Vietnamese delicacies. Estimated price per person: PHP 1,200. Operating hours: Breakfast 6:00 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 10:00 PM.
  • The Sky Bar:

    Perched atop the hotel, this stylish bar offers breathtaking panoramic views of Hanoi, complemented by expertly crafted cocktails and light snacks. Estimated price per person: PHP 500. Operating hours: 5:00 PM - 1:00 AM.
  • The Garden Cafe:

    A charming spot for a leisurely coffee, light bites, or afternoon tea. Estimated price per person: PHP 300. Operating hours: 7:00 AM - 7:00 PM.

Luxury Hotel Nearby Attractions and Activities

Immerse yourself in the vibrant tapestry of Hanoi with these captivating attractions and activities located conveniently near Luxury Hotel:

  • Hoan Kiem Lake:

    A picturesque heart of the city, perfect for leisurely strolls and experiencing local life.
  • Ngoc Son Temple:

    Situated on a small island in Hoan Kiem Lake, accessible via the iconic Huc Bridge.
  • Hanoi Old Quarter:

    Explore the maze of narrow streets, each historically dedicated to a specific trade, offering a glimpse into traditional Hanoi.
  • Water Puppet Theatre:

    Witness a unique and traditional Vietnamese art form, showcasing folk tales and legends.
  • Dong Xuan Market:

    Hanoi's largest covered market, a bustling hub for local goods, clothing, and street food.

If you are looking for other activities around Luxury Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Luxury Hotel from the Airport

Navigating your journey from Noi Bai International Airport (HAN) to Luxury Hotel is straightforward, with several convenient options available. The airport transfer service of Luxury Hotel ensures a smooth transition to your accommodation. Here's how to get to Luxury Hotel:

  • Hotel Private Airport Transfer:

    For the ultimate convenience and comfort, pre-book Luxury Hotel's private airport transfer service. This service offers a seamless door-to-door experience. Prices start from PHP 1,500. You can also explore airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Luxury Hotel typically takes 45-60 minutes, depending on traffic, and will cost approximately PHP 500 - PHP 700.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. Fares are comparable to taxis.
  • Airport Bus:

    Several public bus routes operate from the airport to the city center. From the nearest bus stop, a short taxi or ride-hailing service trip will take you to Luxury Hotel. This is the most economical option, with bus fares around PHP 30.

Summary of Why You Should Choose to Stay at Luxury Hotel

Choosing Luxury Hotel for your Hanoi adventure means opting for an experience defined by elegance, comfort, and unparalleled service. With a prime location in the heart of the city, exceptional facilities, and a commitment to guest satisfaction, your stay promises to be nothing short of extraordinary. We offer a wide range of room types to suit every preference, ensuring that Room availability at Luxury Hotel is designed to meet your needs. Booking Luxury Hotel is made easy and convenient through Traveloka, your trusted partner for travel arrangements.

  • Prime location in the vibrant Hoan Kiem District, close to major attractions.
  • Luxurious and well-appointed rooms and suites with modern amenities.
  • Exceptional dining options catering to diverse palates.
  • A comprehensive array of facilities including a swimming pool, fitness center, and spa.
  • Dedicated concierge services to enhance your travel experience.
  • Seamless transportation options from the airport.

Experience the best of Hanoi by choosing Luxury Hotel. For your convenience, you can Book budget hotels in Hanoi and find the perfect accommodation for your trip. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Luxury Hotel

Functional Hall Luxury Hotel
Functional Hall
Common Space Luxury Hotel
Common Space
Lobby Luxury Hotel
Lobby
Exterior Luxury Hotel
Exterior
Others Luxury Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station

Things to Do

  • TV lounge
  • Library

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Transportation

  • Airport transfer

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Luxury Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:30

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Rollaway bed fee: VND 460000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:30
Available rooms at Luxury Hotel
20
Number of floors in Luxury Hotel
9
Another facilities in Luxury Hotel
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in Luxury Hotel

What are available facilities at Luxury Hotel?
There are top facilites at Luxury Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Luxury Hotel?
The standard check-in time at Luxury Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:30
What is the star rating of Luxury Hotel?
Luxury Hotel is a 3.0-star hotel.
How many floors does Luxury Hotel have?
Luxury Hotel has 9 floors.
How many rooms are available at Luxury Hotel?
Luxury Hotel has 20 rooms in total.
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More Reviews from Other Guests in Luxury Hotel

Overall Ratings & Reviews Luxury Hotel

Traveloka (20)
Other sources (96)
7.8
Pleasant
From 96 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Luxury Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.
AEINT PO PO
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.
Read More
David
icon-Leisure
Leisure
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I would NEVER recommend this place to anyone
maxime
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Everything was great, and halong bay trip was also very great. I recommend !
alberto s
icon-
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Read More
Sharon
6.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.
Lance
6.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.
Read More
Terence
icon-with Partner
with Partner
10.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.
Read More
Lalaine
10.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral
Read More
Dick
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.
Mary
6.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.
Read More
Lai Hong
icon-with Partner
with Partner
8.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.
Read More
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

Very nice people and very helpful. Bed a little hard and small TV but ok.
Verified traveler
10.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

Great staff working there, very helpful
marc
icon-with Partner
with Partner
8.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.
Read More
Stefanos
icon-with Partner
with Partner
10.0
/10
Reviewed 571 week(s) ago

Hotels.com verified review

Excellent staff great room great price will stay there again
Verified traveler
6.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.
ng
2.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Luxury Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Luxury Hotel

Traveloka (20)
Other sources (96)
7.8
Pleasant
From 96 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Luxury Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.
AEINT PO PO
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.
Read More
David
icon-Leisure
Leisure
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I would NEVER recommend this place to anyone
maxime
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Everything was great, and halong bay trip was also very great. I recommend !
alberto s
icon-
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Read More
Sharon
6.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.
Lance
6.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.
Read More
Terence
icon-with Partner
with Partner
10.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.
Read More
Lalaine
10.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral
Read More
Dick
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.
Mary
6.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.
Read More
Lai Hong
icon-with Partner
with Partner
8.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.
Read More
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

Very nice people and very helpful. Bed a little hard and small TV but ok.
Verified traveler
10.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

Great staff working there, very helpful
marc
icon-with Partner
with Partner
8.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.
Read More
Stefanos
icon-with Partner
with Partner
10.0
/10
Reviewed 571 week(s) ago

Hotels.com verified review

Excellent staff great room great price will stay there again
Verified traveler
6.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.
ng
2.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.
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