华丽酒店

店員大部分都會講英文，有任何問題都可以詢問櫃檯，服務特好，已經向要去河內的朋友強力推薦了。 早餐選擇多，簡單好吃。

住兩天感覺很難以入眠，櫃檯一直推銷去哪裡玩！床單不換感覺很髒。wifi又連不上, 整體感覺只有不好而已！ 以後不會在入住了！

性价比很高，房间宽敞整洁，典型的越南装修风格，酒店有电梯，酒店位置有点偏，不容易找，正因为这样，所以很安静，适合休息。酒店服务人员英文水平计较高，沟通没有障碍，而且很热情。酒店外面是老城，吃饭购物方便，离教堂也很近。

Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.

客室は清潔で清掃が行き届いていました。メインの通りから少し入ったところにあり、とても静か。スタッフも皆フレンドリーで、また泊まりたいと思います。

I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.

I would NEVER recommend this place to anyone

Personnel vraiment aidant, bienveillant et sympathique. 🙏 L’hôtel est vieux et désuet. C’est dommage!

My home~

Rien à signaler très bien

Everything was great, and halong bay trip was also very great. I recommend !

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.

Virkelig venligt og hjælpende personale og hotellet ligger i det gamle kvarter tæt på lækre madsteder. Værelset var lidt slidt, men rent og med fungerende AC. Perfekt til to overnatninger.

In The City Center of Hanoi. You can resch a lot of sights in leas minutes. The staff is Really friendly. Roms Are very clean and calm

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.

Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.

시내에서 가깝고 여러 가지 하노이를 보고 느끼기에 너무 좋아요 시설도 좋고 직원이 친절하고 영어도 잘 해요 주변에 돌아 다이기도 정말 편리하고 좋아요 강추합니다

It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.