Are there any parking spots at Luxury Hotel ?

Yes: Yes, there are parking spots at Luxury Hotel

What do past guests say about Luxury Hotel?

Luxury Hotel is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Luxury Hotel

Name: Luxury Hotel
Address: 2 Phu Doan Lane, Hoan Kiem Dist, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 10000, 2 Phu Doan Lane, Hanoi, 10000, Vietnam
Rating: 7.8

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7.8

/10

Pleasant

116 reviews

What Guests Say About Their Stay

David

10.0

/ 10

Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.

maxime

10.0

/ 10

Everything was great, and halong bay trip was also very great. I recommend !

alberto s

10.0

/ 10

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel

In the Area

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2 Phu Doan Lane, Hoan Kiem Dist, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 10000

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Luxury Hotel is a good choice when you are visiting Hang Trong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Luxury Hotel

2 Phu Doan Lane, Hoan Kiem Dist, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 10000

Discover More Places

Discover More About Luxury Hotel

General

Near Hoan Kiem Lake

Location

With a stay at Luxury Hotel in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 1.1 mi (1.7 km) from Hanoi Opera House.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hang Da Market - 0.2 km / 0.1 mi
Vietnam National Tuong Theatre - 0.3 km / 0.2 mi
St. Joseph's Cathedral of Hanoi - 0.3 km / 0.2 mi
Hang Gai Street - 0.4 km / 0.2 mi
Hoa Lo Prison Museum - 0.6 km / 0.3 mi
Train Street - 0.6 km / 0.3 mi
Food Street Tong Duy Tan - 0.6 km / 0.4 mi
Dong Kinh Nghia Thuc Square - 0.6 km / 0.4 mi
Hoan Kiem Lake Weekend Walking Street - 0.6 km / 0.4 mi
Hoan Kiem Lake - 0.7 km / 0.4 mi
Hanoi Old Town Night Market - 0.7 km / 0.4 mi
Ha Noi Gallery - 0.7 km / 0.4 mi
The Old Quarter Gallery - 0.7 km / 0.5 mi
Embassy of Cuba - 0.7 km / 0.5 mi
Thang Long Water Puppet Theatre - 0.8 km / 0.5 mi

The preferred airport for Luxury Hotel is Noi Bai Intl. Airport (HAN) - 25.8 km / 16 mi

Facilities

Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms

Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

All facilities in Luxury Hotel

Functional Hall

Common Space

Lobby

Exterior

Others

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

General

Banquet
Rooftop terrace
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Business Facilities

Meeting rooms
Business facilities
Computer station

Things to Do

TV lounge
Library

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting with surcharge

Shuttle Service

Train station pickup

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Luxury Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 11:30

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 11:30
Available rooms at Luxury Hotel	20
Number of floors in Luxury Hotel	9
Another facilities in Luxury Hotel	Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in Luxury Hotel

What are available facilities at Luxury Hotel?

There are top facilites at Luxury Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Luxury Hotel?

The standard check-in time at Luxury Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:30

What is the star rating of Luxury Hotel

Luxury Hotel has a 3.0-star rating.

How many floors does Luxury Hotel have?

Luxury Hotel has 9.

How many rooms are available at Luxury Hotel

Luxury Hotel has 20.

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More Reviews from Other Guests in Luxury Hotel

Overall Ratings & Reviews Luxury Hotel

Traveloka (20)

Other sources (96)

7.8

Pleasant

From 96 reviews

Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

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Traveler Reviews Luxury Hotel

Number of reviews per page

Top reviews

David

Leisure

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.

AEINT PO PO

Leisure Family

4.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.

David

Leisure

2.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

I would NEVER recommend this place to anyone

maxime

Leisure

10.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Everything was great, and halong bay trip was also very great. I recommend !

alberto s

10.0

/10

Reviewed 154 week(s) ago

Hotels.com verified review

Verified traveler

with Partner

8.0

/10

Reviewed 461 week(s) ago

Hotels.com verified review

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!

Verified traveler

Family

8.0

/10

Reviewed 463 week(s) ago

Hotels.com verified review

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.

Sharon

6.0

/10

Reviewed 482 week(s) ago

Expedia Group verified review

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.

Lance

6.0

/10

Reviewed 500 week(s) ago

Expedia Group verified review

Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.

Terence

with Partner

10.0

/10

Reviewed 514 week(s) ago

Hotels.com verified review

It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.

Lalaine

10.0

/10

Reviewed 526 week(s) ago

Hotels.com verified review

This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral

Dick

8.0

/10

Reviewed 533 week(s) ago

Expedia Group verified review

All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.

Mary

6.0

/10

Reviewed 534 week(s) ago

Hotels.com verified review

The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.

Lai Hong

with Partner

8.0

/10

Reviewed 543 week(s) ago

Hotels.com verified review

It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.

Kevin

with Partner

8.0

/10

Reviewed 548 week(s) ago

Hotels.com verified review

Very nice people and very helpful. Bed a little hard and small TV but ok.

Verified traveler

10.0

/10

Reviewed 550 week(s) ago

Hotels.com verified review

Great staff working there, very helpful

marc

with Partner

8.0

/10

Reviewed 561 week(s) ago

Hotels.com verified review

The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.

Stefanos

with Partner

10.0

/10

Reviewed 584 week(s) ago

Hotels.com verified review

Excellent staff great room great price will stay there again

Verified traveler

6.0

/10

Reviewed 585 week(s) ago

Expedia Group verified review

Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.

2.0

/10

Reviewed 585 week(s) ago

Expedia Group verified review

I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.

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