Imperial Hotel Gold Coast

We loved our stay here for my birthday. My daughter loved the pool area. The pool is very cold so a spa or heated pool would definitely be a great addition. The staff were amazing from the front desk, the pool guy and the cleaners. Rooms are beautiful, room service very tasty and buffet breaky Devine. Will be back!

A basic 5-star hotel featuring some spacious condos with private pools. While a few staff members are outstanding, many are unfriendly. Amenities like valet, bar, music, buffet breakfast, and stylish Versace-inspired features are available, even though they can be tacky and often unclean; overall, however, everything feels average or below expectations.

Average

Overall pleasant stay. The staff in the restaurant were lovely, the food however was tired. The dinner was ok but did not match the brand and interior nor expecactions I had. The buffet breakfast was like one of a budget corporate Hotel. Examples were things like dried out juiceless lemon slices and dried meets sliced meet. I would of thought the hotel would of had a beautiful fresh selection.

Very nice hotel and the staff were very friendly and helpful especially Ian the concierge

Very lovely kids enjoyed the breakfast!

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Excellent service in every area of the hotel. Stunning foyer and great decor throughout the hotel making the stay so much more interesting. Food is great and the breakfast one of the best.

Property is lovely, a little old but still lots of charm and staff are great. Buffet dinner was poor with the incorrect theme advertised, limited selection (except for deserts which were amazing) but absolutely disgusting families in attendance with children running around touching all the food with their hands and putting it back. Staff did nothing.

A lovely old (feeling)Versace hotel with modern fixtures and beautiful marble and parquet floors. Great sized clean rooms with comfortable beds. The pool was superb with food and cocktails brought poolside to enjoy. The staff were friendly and helpful. A delightful stay!

Loved every detail and felt like I was away in italy

Room was amazing, and breakfast was very filling. Staff were very helpful.

Front of house were excellent

Dinner Buffet was very poor when we arrive from candleligth concert 07.35 p.m. the service in the table very poor ,they need more focus in the service ,and next morning Breakfast was better in two time we when before sorry not more.

The resort is very tired and has been neglected re any upkeep. Our room had not been vacuumed for some time. Walking through grit and having to brush our feet before hopping into bed. It’s like it’s on another planet. There was no one there. There was no background music in the empty bar until we asked. The bar snacks were good. We didn’t have faith eating in the restaurant as there were only 2 people in it and it’s a big restaurant. We went next door to find the whole Marina Mirage complex closed and boarded up. Piles of rubbish everywhere. The next lot of surrounding restaurants and bars were all gone. It’s like the end of the world at the spit area at present. Compared to our last stay when it was Versace it’s a complete turnaround.

Tired and little service

Amaxing

The toilet and bathroom. Has long black hair on it. Right near the spa there was a white jelly bean. The pillows were absolutely awful. Soft as anything. You had to fold them up to sleep. And the ln the beds were only doubles

Everything was extremely overpriced. I ordered room service. It cost $25 for a ln extremely small bottle of Diet Coke and 2 pieces of cold toast with not enough butter to spread on even one slice. Save your money and go somewhere else. There are nicer hotels on the Gold Coast!

Still well maintained and enjoyable. Not alot of staff around so service can be a bit slow at times.