Imperial Hotel Gold Coast

部屋のジャグジーバスが広くて快適だった。

とてもゆったりした時間を過ごせました。 プールサイドが最高

全体的に清潔で、屋外プールも充実していてラグジュアリーな滞在ができた。

のんびりとリラックスできました。

部屋も広くてハウスキーピングも1日2度行ってくれるのでとても清潔で快適に過ごせました。3度目の滞在でしたがまたゴールドコースト来た際は利用したいです。

想像していたとおりの素晴らしいホテルでした。 車寄せ、エントランス、ロビーがすごく豪華でリッチになった気分になれます。

ヴェルサーチは港に面してとても素敵な場所でショッピングセンターもすぐでとても便利でした。 ホテルの周り素敵な景色の散歩道になってました。 バスはジェットバスで快適でした。 プールも素敵でした。 お部屋もヴェルサーチに包まれすごく良かったです。 ビュッフェも素敵な場所見ながら 美味しかったです。 夕陽を見ながら食事できる場所もすぐ近くにありとても良かったです。

Pool bar closed too early and not enough variety in food options. Having some music in the background would also add to the daily holiday vibe. Lobby bar closed too early so no opportunity to spend time with with other visitors after dinner. No water provided in the rooms , only paid bottles which were disappointing. Otherwise, we loved our room and the pool area!

Staff were all very friendly and welcoming. Rooms are tired but facilities are a good standard.

The hotel is breathtakingly opulent. We had a minor problem with our room which the staff resolved extremely kindly and quickly. We will stay again.

Lights in the vanity area is not bright enough. It's too dim. Other than that room is spacious and clean.

all beautiful thank so much.

Ground floor room with balcony and pool view was fantastic, nice lunch by the pool and fantastic staff, great stay.

Professional and attentive staff

Staff at reception very helpful and friendly. Was able to get an early checkin and late checkout. Will definitely return.

Rooms are very out dated!! No organisation with Breakfast. Stood in line for 20mins before seated. Guests staying at the resort should have priority before peiple off the street.

Rubbish

This is not a 5 star hotel. We stayed for 5 nights over the new years period. It’s very run down eg ripped lounges, stained carpet, leaking/mouldy roof, peeling paint, only 1 lift working, a lot of the light globes were out in the chandelier, shower floods into the bathroom & no floor drain. Most of the staff are disinterested. While it has a big pool, the facilities are poor, only 3 umbrellas in the 18+ zone, half the lounges are missing the padding so you are laying on hot black plastic, they ran out of pool towels, there’s broken equipment pilled up in the corners. I also had suspected food poisoning during my stay & needed to see a dr, who mentioned I should let the hotel know as I’d only eaten hotel food in the 24hrs before being sick. When I mentioned it to the reception on checking out the staff member didn’t ask any questions or show any concern, I doubt she reported it.

Was wash clean an parking was easy

The room was so worn and torn, needing a massive upgrade, I wouldnt stay there again....