Imperial Hotel Gold Coast

팔라조 베르사체 호텔인 줄 알았는데, 7월 31일자로 임페리얼 호텔로 바꼈어요 오래되어도 베르사체 명성 땜에 갔는데, 임페리얼로 바껴서 별로에요 이전 노티스 없어서 기분이 안좋았어요

고풍스러운 유럽의 분위기를 느끼시고 싶으면 강추. 저녁에 로비에서 공연이 있어서 좋네요. 나머지는 ...

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숙소 좋았습니다 워낙 유명한 호텔이고 좋은 호텔이라고는 알았지만 직원들도 친절하고 서비스가 좋았습니다. 아이와 함께 한 여행이라서 수영장이 히티드 풀이 아닌게 좀 아쉬웠습니다 그거 외에는 다 좋았습니다

Overall pleasant stay. The staff in the restaurant were lovely, the food however was tired. The dinner was ok but did not match the brand and interior nor expecactions I had. The buffet breakfast was like one of a budget corporate Hotel. Examples were things like dried out juiceless lemon slices and dried meets sliced meet. I would of thought the hotel would of had a beautiful fresh selection.

Very nice hotel and the staff were very friendly and helpful especially Ian the concierge

Very lovely kids enjoyed the breakfast!

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Excellent service in every area of the hotel. Stunning foyer and great decor throughout the hotel making the stay so much more interesting. Food is great and the breakfast one of the best.

Property is lovely, a little old but still lots of charm and staff are great. Buffet dinner was poor with the incorrect theme advertised, limited selection (except for deserts which were amazing) but absolutely disgusting families in attendance with children running around touching all the food with their hands and putting it back. Staff did nothing.

A lovely old (feeling)Versace hotel with modern fixtures and beautiful marble and parquet floors. Great sized clean rooms with comfortable beds. The pool was superb with food and cocktails brought poolside to enjoy. The staff were friendly and helpful. A delightful stay!

Loved every detail and felt like I was away in italy

Room was amazing, and breakfast was very filling. Staff were very helpful.

Front of house were excellent

Dinner Buffet was very poor when we arrive from candleligth concert 07.35 p.m. the service in the table very poor ,they need more focus in the service ,and next morning Breakfast was better in two time we when before sorry not more.

The resort is very tired and has been neglected re any upkeep. Our room had not been vacuumed for some time. Walking through grit and having to brush our feet before hopping into bed. It’s like it’s on another planet. There was no one there. There was no background music in the empty bar until we asked. The bar snacks were good. We didn’t have faith eating in the restaurant as there were only 2 people in it and it’s a big restaurant. We went next door to find the whole Marina Mirage complex closed and boarded up. Piles of rubbish everywhere. The next lot of surrounding restaurants and bars were all gone. It’s like the end of the world at the spit area at present. Compared to our last stay when it was Versace it’s a complete turnaround.

Tired and little service

Amaxing

最初の日に入った時から葉っぱや砂が落ちており小さな子どもはスリッパを履けないので気になりました。 滞在の間、床が掃除されることはありませんでした。 洗濯機や浴槽にはカビが生えていました。 コップには前の人が飲んだコーヒーの汚れがそのまま付いており、洗いましたが取れませんでした。またヒビが入った物もありました。 ベットのマットはよかったですが、シーツに砂が残っており気持ち悪かったです。 照明も切れそうなものがいくつかありました。 プールは砂があり子どもたちは大喜びで遊びましたが、中に惹かれているマット？が剥き出していて汚くなっているところもありました。 人は少なかったので思いっきり遊べました。 唯一印象がよかったのはreceptionの方たち。とても親切な対応をしてくれました。荷物を運んでくださった方もフレンドリーで素敵でした。

The toilet and bathroom. Has long black hair on it. Right near the spa there was a white jelly bean. The pillows were absolutely awful. Soft as anything. You had to fold them up to sleep. And the ln the beds were only doubles