What do past guests say about Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Brisbane Spring Hill

Name: Mercure Brisbane Spring Hill
Address: 345 Wickham Terrace, Brisbane, Queensland, Australia, 4000, 345 Wickham Terrace, Queensland, 4000, Australia
Rating: 8.4

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8.4

Very Good

1,018 reviews

What Guests Say About Their Stay

Katherine

10.0

/ 10

Perfect location right downtown, opposite Roma Parkland. The room outlook was pleasant and tranquil (especially considering the downtown location!) and the staff were all incredibly friendly and helpful. We loved our stay!

Kim

10.0

/ 10

We have stayed here several times and everything is always amazing. This time it was our 25th wedding anniversary and the staff sent up a sweet plate for us to share and a beautiful card. We will always choose Mercure Spring Hill when staying in Brisbane.

Brodie

10.0

/ 10

My experience at the Mercure was wonderful, staff were super friendly and helpful. Room was tidy and the bed was so comfortable. There was a pair of old socks left in the corner of our room and a half eaten can of pringles in the bedside drawer. Everything looked very clean and tidy however.

In the Area

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345 Wickham Terrace, Brisbane, Queensland, Australia, 4000

Main Facilities

This accommodation offers:

Outdoor pool

Swimming pool

Mercure Brisbane Spring Hill is a 4-star hotels that has been welcoming guests since 1970. The accommodation went through a renovation in 2020. Mercure Brisbane Spring Hill is part of Accor. There are 179 rooms spread across 10 floors.

What's around Mercure Brisbane Spring Hill

345 Wickham Terrace, Brisbane, Queensland, Australia, 4000

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Discover More About Mercure Brisbane Spring Hill

General Information

Location

Located at 345 Wickham Terrace in SPRING HILL, AUSTRALIA. Those looking to explore will find New Farm Park, Roma Street Parkland, and North Stradbroke Island Historical Museum nearby.

Facilities & Amenities

Mercure Brisbane Spring Hill has Outdoor pool, Swimming pool, _24_HOUR_FRONT_DESK, Room service, and more.

Contact

Email: HC2T8@accor.com
Phone number: 61738316177
Website: https://all.accor.com/C2T8

All facilities in Mercure Brisbane Spring Hill

Facility

Outdoor pool

Swimming pool

Bedroom

Others

Restaurant

Guest Services

24-hour front desk

Activity & Leisure

Outdoor pool

Public Facilities

Room service

Accommodation Policy & General Information in Mercure Brisbane Spring Hill

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 11:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 11:00
Available rooms at Mercure Brisbane Spring Hill	179
Number of floors in Mercure Brisbane Spring Hill	10
Another facilities in Mercure Brisbane Spring Hill	24-hour front desk, Outdoor pool, Room service

Frequently asked question in Mercure Brisbane Spring Hill

What is normal check-in & check-out time at Mercure Brisbane Spring Hill?

The standard check-in time at Mercure Brisbane Spring Hill is starting from From 14:00 while the latest check-out time is at Before 11:00

What is the star rating of Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill is a 4.0-star hotel.

How many floors does Mercure Brisbane Spring Hill have?

Mercure Brisbane Spring Hill has 10 floors.

How many rooms are available at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill has 179 rooms in total.

Does Mercure Brisbane Spring Hill have a swimming pool?

Yes, a swimming pool is available at Mercure Brisbane Spring Hill.

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More Reviews from Other Guests in Mercure Brisbane Spring Hill

Overall Ratings & Reviews Mercure Brisbane Spring Hill

Traveloka (17)

Other sources (1,001)

8.4

Very Good

From 1,001 reviews

Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews Mercure Brisbane Spring Hill

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Top reviews

Kelly

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

✅

Katherine

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Keith

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Nice room snd helpful staff.

Kim

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Brodie

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Matthew

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Stayed here for a 3 night stay. The location was perfect for my needs, the free public loop bus was available from the front of the hotel which took you to the city, but it was also a short 8 minute walk as well. Acces to Roma st station was easy. The rooms were well.apponted, clean and comfortable. All staff were welcoming. The onsite restaurant eas excellent for both dinner and breakfast. On my last day I had an early flight and the the dining area for breakfast wasnt opened but the staff understood and provided me with a breakfast box to take away which was amazing. Highly recommended.

Chris

with Friends

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Melanie

with Partner

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The junior room was fantastic. Great location to the parks and the CBD. Its sat on a hill so does have an incline so wouldn’t suit mobility issues. Otherwise lovely hotel located on a free bus route into the CBD

Kiah

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Amazing stay. Check-in was simple, the room was clean and had a lovely view of the city and mountains further away. We had dinner at the hotel restaurant and the food was amazing. After a smooth checkout, we left and realised I had left my engagement ring in the room! We raced back to the hotel and the staff were busy as it was a Saturday, but they managed to make time to retrieve my ring for me! Very very thankful. Overall, a really great experience and I will be staying again!

Joel

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very loud from the road below and was made to wait a bit long to check in even tho the room was ready.

Sally

with Children

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, staff did not have breakfast

Bruce

with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very well situated to the CBD and Specialist Hospitals on Wickham Terrace. Meals were good, (experienced dinner & breakfast) and staff helpful and polite. Rooms were good, but pillows were a little hard and had trouble with the liquid soap not working in shower and hand basin. Left message for cleaning staff. Would stay there again.

Amy

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

We had 2 people check in to stay the night But we only had 1 towel

Allan

with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Car parking was awkward with building support pillars placed randomly, I suppose it takes sometime to get used to navigating these hazards. Looking at the scrape marks, it would appear they have often been contacted by vehicles. Anyway it is what it is much care need to be taken by newcomers.

Phil

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Checkin was great - lady was very helpful and took credit card for paying parking, after departure phone call received that credit card declined - they asked me to read out the numbers, while I was in the middle of supermarket. Asked for a link to pay it. No link received. Emailed in to ask for it and link received and bill paid. Then they decided to try my credit card 10 more times, 4 more emails to demand payment for parking. Eventually threatened them with legal action if they persisted in demanding payment after I had paid. The incompetence of the back office staff is legendary and reinforces my dislike of Mercure!

Sam

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

comfortable bed

Nadeem

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

good location

Joshua

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Room was clean, good access anywhere, worth the price.

Aleyna

with Partner

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was cleanish. There were weird black marks on the shower floor but since we’re only there for two nights, it didn’t seem worthwhile to make an issue of it. Staff seemed unavailable when we checked in and it seemed like we were an inconvenience. Parking is a night mare!! 25$ a day for a parking garage that has been pillars EVERYWHERE! You neeed to be so careful because it feels like you’re going to hit every curb.

Caryn

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Safe, clean and cosy. False evacuation alarm at 1:40am was very unpleasant though!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.