PARKROYAL Parramatta

Hotels
8.6
/10
Very Good
1,009 reviews

What Guests Say About Their Stay

Matt

10.0
/ 10
Fantastic sized room that was clean, comfortable and conveniently located for us to get to/from Sydney Olympic Park to attend a concert.

Vicki

10.0
/ 10
Great location, very clean comfortable room. Staff are very friendly and knowledgeable.

Abbas Aliasger

10.0
/ 10
The room was great and facilities were superb. I had a great time at the hotel
In the Area
See Map
30 Phillip Street, Parramatta, Sydney, New South Wales, Australia, 2150

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Crowne Plaza Parramatta PARKROYAL Parramatta is a hotel is located at Parramatta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

PARKROYAL Parramatta Address: Map & Location

30 Phillip Street, Parramatta, Sydney, New South Wales, Australia, 2150
Discover More Places
Lobby PARKROYAL Parramatta
Bedroom 2 PARKROYAL Parramatta

Discover More About PARKROYAL Parramatta

```html

PARKROYAL Parramatta Rates per Night

Wondering about hotel rates? Finding the best hotel prices for PARKROYAL Parramatta is easy with a little research. PARKROYAL Parramatta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best PARKROYAL Parramatta hotel rates? Traveloka is your go-to for finding great deals and promotions.

PARKROYAL Parramatta Location & Address

Need to know the hotel address? PARKROYAL Parramatta is located at 30 Phillip Street, Parramatta, Sydney, New South Wales, Australia, 2150 . It's situated in the heart of Parramatta, a vibrant suburb of Sydney, known for its historical sites and bustling commercial district. The hotel is approximately 23 km from the city center.

How to go to PARKROYAL Parramatta from Airport

Planning your airport transfer? Getting to PARKROYAL Parramatta from Sydney Airport (SYD) is straightforward. Several options are available to suit your budget and time constraints.

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Uber and Ola are also available. This is a convenient option, and the cost is usually similar to a taxi.
  • Train (most affordable): Take the Airport Link train from the airport to Parramatta Station. From there, it's a short taxi or bus ride to the hotel.
  • Airport Shuttle (group travel): Several airport shuttle services offer door-to-door transfers. This can be a cost-effective option for groups.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct journey. If you're on a budget, the train is a great option, followed by a short taxi ride.

PARKROYAL Parramatta Reviews & Summary

Want to know what others think? Hotel reviews offer valuable insights into the guest experience. PARKROYAL Parramatta consistently receives positive feedback, making it a popular choice for travelers.

Guests frequently praise the hotel's comfortable rooms, excellent service, and convenient location. Standout features include the rooftop pool and the on-site restaurant, which offers delicious dining options. One guest raved, "The staff were incredibly friendly, and the location was perfect for exploring the area. I would definitely stay here again!"

PARKROYAL Parramatta Room Types Available

Curious about room options? PARKROYAL Parramatta offers a variety of room types to suit different needs and preferences. From cozy rooms to spacious suites, there's something for everyone.

  • Superior Room:

    Offers comfortable accommodations with city views. Non-smoking rooms available.
  • Deluxe Room:

    Features more space and amenities, often with a bathtub. Non-smoking rooms available.
  • Executive Room:

    Includes access to the Executive Club Lounge with complimentary breakfast and evening drinks. Non-smoking rooms available.
  • Suite:

    Provides a separate living area and bedroom, ideal for families or longer stays. Non-smoking rooms available.

Please note: Pet-friendly rooms are not available. Check with the hotel for any specific requirements.

Hotel Facilities in PARKROYAL Parramatta

Looking for hotel amenities? PARKROYAL Parramatta provides a range of facilities to enhance your stay. Whether you're traveling for business or leisure, you'll find everything you need.

  • Outdoor Swimming Pool:

    Relax and unwind in the rooftop pool. Open daily from 6:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active with a fully equipped gym. Open 24 hours.
  • Restaurant & Bar:

    Enjoy delicious meals and drinks at the on-site restaurant and bar.
  • Business Centre:

    Offers business services, including printing and internet access.
  • Meeting Rooms:

    Available for conferences and events.

Hotel Buffet or Restaurant/Cafe in PARKROYAL Parramatta

Hungry? PARKROYAL Parramatta offers several dining options to satisfy your cravings. From casual cafes to elegant restaurants, you'll find a variety of culinary experiences.

  • Bistro 300:

    Offers a modern Australian menu with a focus on fresh, local ingredients. Open for breakfast, lunch, and dinner. Price per person: $40-$60 USD.
  • Bar 300:

    A stylish bar serving cocktails, wines, and light snacks.
  • High Tea:

    Enjoy a delightful high tea experience with a selection of sandwiches, pastries, and teas. Price per person: $50 USD.

Signature dishes include the grilled barramundi and the slow-cooked lamb shoulder.

PARKROYAL Parramatta Airport pickups and How to Book

Need airport transfer information? PARKROYAL Parramatta does not offer a dedicated airport shuttle service. However, the hotel can assist with arranging a taxi or Ride Hailing service.

To arrange a transfer, contact the hotel reception at least 24 hours in advance. They can provide you with estimated costs and booking details.

Nearby MRT Station & Bus Stops

Need to know about public transport? Getting around Parramatta is easy with convenient access to public transport. Several options are available near the hotel.

  • Parramatta Station:

    Located a short walk from the hotel. Provides access to trains to Sydney city and other suburbs.
  • Bus Stops:

    Numerous bus stops are located near the hotel, offering routes to various destinations.

You can use an Opal card for easy payment on trains and buses. Opal cards can be purchased and topped up at train stations, convenience stores, and newsagents.

Nearby Attractions for Family / Kid Friendly

Looking for family fun? Parramatta and its surrounding areas offer a wealth of attractions for families. From parks to historical sites, there's something for everyone.

  • Parramatta Park:

    A beautiful park with playgrounds, walking trails, and historical sites. Free entry.
  • Riverside Theatres:

    Offers a variety of performances, including family-friendly shows. Ticket prices vary.
  • Elizabeth Farm:

    Explore one of Australia's oldest colonial houses. Entry fee: $15 USD.
  • Featherdale Sydney Wildlife Park:

    Get up close with Australian animals, including kangaroos and koalas. Entry fee: $35 USD.
  • Sydney Olympic Park:

    Explore the site of the 2000 Olympic Games, with parks, playgrounds, and sporting facilities. Free entry to parks; activities have varying costs.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near PARKROYAL Parramatta (Parramatta)

Looking for local dining options? Parramatta offers a diverse culinary scene with a wide range of restaurants and cafes. From casual eateries to fine dining, you'll find something to suit your taste.

Cafes/ Restaurants:

  • Lil Miss Collins:

    Popular for its brunch and coffee.
  • Alex & Co:

    Offers a modern Australian menu with a lively atmosphere.
  • Bay Vista Dessert Bar & Restaurant:

    Known for its delicious desserts and stunning views.

Local Streetfood:

  • Hainanese Chicken Rice:

    A classic dish of tender chicken and fragrant rice.
  • Laksa:

    A spicy noodle soup with coconut milk and various toppings.
  • Kaya Toast:

    A popular breakfast dish with kaya jam and butter on toast.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Roti Canai:

    A flaky flatbread served with curry.

Shopping places near PARKROYAL Parramatta (Parramatta)

Need to do some shopping? Parramatta offers a variety of shopping options, from large malls to local boutiques. You'll find everything you need.

  • Westfield Parramatta:

    A large shopping mall with a wide range of stores, including department stores, fashion boutiques, and restaurants.
  • Church Street Mall:

    A pedestrianized street with a variety of shops, cafes, and restaurants.
  • DFO Homebush:

    An outlet shopping centre with discounted prices on a variety of brands.

Other Places to Stay Near PARKROYAL Parramatta

Looking for alternative accommodations? If you're looking for other hotels near PARKROYAL Parramatta, you'll find a range of options to suit your needs and budget. From luxury hotels to budget-friendly options, there's something for everyone.

Luxury/5–6 star hotels nearby:

  • The Langham, Sydney
  • Park Hyatt Sydney
  • Shangri-La Hotel, Sydney

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-star hotels nearby:

  • Novotel Sydney Parramatta
  • Meriton Suites Church Street, Parramatta
  • Rydges Parramatta

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-star hotels nearby:

  • Holiday Inn Parramatta
  • Mercure Sydney Parramatta
  • Ibis Styles Sydney Parramatta

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay? Finding hotel availability and making reservations is easy with Traveloka. You can quickly check room availability, compare prices, and book your stay at PARKROYAL Parramatta or other hotels in the area.

Book your stay today and enjoy a seamless booking experience with Traveloka!

```

All facilities in PARKROYAL Parramatta

Bar, Cafe and Lounge PARKROYAL Parramatta
Bar, Cafe and Lounge
Fitness Center PARKROYAL Parramatta
Fitness Center
Common Space PARKROYAL Parramatta
Common Space
Lobby PARKROYAL Parramatta
Lobby
Accommodation Services PARKROYAL Parramatta
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Cafe
  • Continental breakfast
  • Early bird breakfast
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff

Things to Do

  • Beach towel
  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Transportation

  • Area shuttle
  • Bicycle storage
  • Secure parking

Connectivity

  • Internet point
  • Free WiFi

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Accommodation Policy & General Information in PARKROYAL Parramatta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Deposit

Deposit AUD 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at PARKROYAL Parramatta
286
Number of floors in PARKROYAL Parramatta
12
Another facilities in PARKROYAL Parramatta
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in PARKROYAL Parramatta

What are available facilities at PARKROYAL Parramatta?
There are top facilites at PARKROYAL Parramatta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at PARKROYAL Parramatta?
Check-in time at PARKROYAL Parramatta is staring from From 14:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does PARKROYAL Parramatta provide breakfast?
Yes, PARKROYAL Parramatta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of PARKROYAL Parramatta?
PARKROYAL Parramatta is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does PARKROYAL Parramatta have?
PARKROYAL Parramatta has 12 floors.
See All

More Reviews from Other Guests in PARKROYAL Parramatta

Overall Ratings & Reviews PARKROYAL Parramatta

Traveloka (2)
Other sources (1,007)
8.6
Very Good
From 1,007 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews PARKROYAL Parramatta

Number of reviews per page
20
40
Top reviews
Vanessa
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Renovated rooms quiet and efficient friendly staff
Kelly
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool needs a bit of love.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel and comfortable room. Lifts are very slow
Maeida
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
shannon
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and facilties
Jose Walter
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We just had a couple of nights , basically to sleep comfortably
Jesenia
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved the location and its proximity to restaurants and public transit. There’s also a beautiful park nearby, which was a great bonus. I would definitely stay here again and highly recommend Parramatta in general. The staff was excellent, especially Ruben at the front desk. He was friendly, attentive, and very helpful throughout my stay, which made the experience even better.
Read More
Karina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, fresh and as described. We would happily stay again.
Yuliana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was excellent, thank you so much
Mercy
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yea
Brooke
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately, my stay was impacted by extremely high noise levels. The room did not feel quiet or private at all. There were constant loud construction and machine noises, and the sound insulation seemed very poor. I could clearly hear heavy activity and noise from outside and surrounding areas, to the point where it genuinely felt like there was a family gathering or party happening inside my room. The noise started early in the morning and I was unable to sleep past 7am due to how loud it was. For a hotel stay, especially when you expect rest and comfort, this was really disappointing. I would strongly suggest reviewing the soundproofing and ensuring guests are informed if construction is taking place, as it significantly affected the experience.
Read More
Rosa
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean and the bed was a dream.
Sarah
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pretty standard
Qian
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

all nice love the location
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic sized room that was clean, comfortable and conveniently located for us to get to/from Sydney Olympic Park to attend a concert.
Lynda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice clean rooms, very spacious but hotel was very busy with Ed Sheeran concert and parking was a nightmare with all surrounding car parks full and elevators were extremely slow (especially being on the top floor with one of the elevators out of order)
Carly
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
Read More
Louella
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
Read More
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great
Mahendra
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ok
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 PARKROYAL Parramatta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews PARKROYAL Parramatta

Traveloka (2)
Other sources (1,007)
8.6
Very Good
From 1,007 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews PARKROYAL Parramatta

Number of reviews per page
20
40
Top reviews
Vanessa
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Renovated rooms quiet and efficient friendly staff
Kelly
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool needs a bit of love.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel and comfortable room. Lifts are very slow
Maeida
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
shannon
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and facilties
Jose Walter
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We just had a couple of nights , basically to sleep comfortably
Jesenia
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved the location and its proximity to restaurants and public transit. There’s also a beautiful park nearby, which was a great bonus. I would definitely stay here again and highly recommend Parramatta in general. The staff was excellent, especially Ruben at the front desk. He was friendly, attentive, and very helpful throughout my stay, which made the experience even better.
Read More
Karina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, fresh and as described. We would happily stay again.
Yuliana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was excellent, thank you so much
Mercy
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yea
Brooke
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately, my stay was impacted by extremely high noise levels. The room did not feel quiet or private at all. There were constant loud construction and machine noises, and the sound insulation seemed very poor. I could clearly hear heavy activity and noise from outside and surrounding areas, to the point where it genuinely felt like there was a family gathering or party happening inside my room. The noise started early in the morning and I was unable to sleep past 7am due to how loud it was. For a hotel stay, especially when you expect rest and comfort, this was really disappointing. I would strongly suggest reviewing the soundproofing and ensuring guests are informed if construction is taking place, as it significantly affected the experience.
Read More
Rosa
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean and the bed was a dream.
Sarah
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pretty standard
Qian
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

all nice love the location
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic sized room that was clean, comfortable and conveniently located for us to get to/from Sydney Olympic Park to attend a concert.
Lynda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice clean rooms, very spacious but hotel was very busy with Ed Sheeran concert and parking was a nightmare with all surrounding car parks full and elevators were extremely slow (especially being on the top floor with one of the elevators out of order)
Carly
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
Read More
Louella
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
Read More
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great
Mahendra
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ok
Number of reviews per page
20
40