What do past guests say about Ocean Palace All Inclusive Premium?

Ocean Palace All Inclusive Premium is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Ocean Palace All Inclusive Premium

Name: Ocean Palace All Inclusive Premium
Address: Av. Sen. Dinarte Mariz, No. 7829, Ponta Negra, Natal, Rio Grande do Norte, Brazil, 59090-010, Av. Sen. Dinarte Mariz, No. 7829, Rio Grande do Norte, 59090-010, Brazil
Rating: 8.8

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8.8

/10

Very Good

404 reviews

What Guests Say About Their Stay

Tammy

10.0

/ 10

Equipe de funcionários super educados e prestativos. A limpeza deixou a desejar, recebemos o quarto com a pia suja, sem água quente no chuveiro e tivemos problemas com o ar condicionado.

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Verified traveler

10.0

/ 10

Staff was very attentive and polite. The property itself is beautiful. Right on the beach with amazing views. Everything is close enough for a Uber ride. Will definitely visit this place again and again...👍👍

Verified traveler

10.0

/ 10

The whole view swing seafood place is fantastic Next time I will not answer so LONG SURVEY

In the Area

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Av. Sen. Dinarte Mariz, No. 7829, Ponta Negra, Natal, Rio Grande do Norte, Brazil, 59090-010

Main Facilities

This accommodation offers:

Outdoor pool

Waterslide

Tennis court

Billiard

Steam room

Game room

Children pool

Parking

Luggage storage

Elevator

Garden

Health club

Kids club

Ocean Palace All Inclusive Premium is a resort is located at Natal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Ocean Palace All Inclusive Premium

Av. Sen. Dinarte Mariz, No. 7829, Ponta Negra, Natal, Rio Grande do Norte, Brazil, 59090-010

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Lobby Ocean Palace All Inclusive Premium

Exterior 2 Ocean Palace All Inclusive Premium

Discover More About Ocean Palace All Inclusive Premium

General
Near Praia Shopping

Location
With a stay at Ocean Palace All Inclusive Premium in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This all-inclusive resort is 2.8 mi (4.5 km) from Natal Convention Center and 2.9 mi (4.7 km) from Via Costeira.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Dunes Park - 0.1 km / 0.1 mi
Via Costeira - 0.1 km / 0.1 mi
Natal Convention Center - 0.7 km / 0.5 mi
Praia Shopping - 1.2 km / 0.7 mi
Craft Fair of Ponta Negra - 1.3 km / 0.8 mi
Artesanato Potiguar Shops - 1.4 km / 0.9 mi
Dunnas Shopping Mall - 1.5 km / 0.9 mi
Artesanato Villarte Shops - 1.6 km / 1 mi
Seaway Shopping Mall - 2.4 km / 1.5 mi
Neópolis Shopping Mall - 2.7 km / 1.7 mi
Morro do Careca - 2.9 km / 1.8 mi
Nordestão - Rota do Sol - 3 km / 1.9 mi
Ponta Negra Beach - 3.3 km / 2 mi
Frasqueirao Stadium - 3.5 km / 2.2 mi
Cidade Jardim Shopping Mall - 3.8 km / 2.4 mi

The nearest major airport is Natal (NAT-Governador Aluizio Alves Intl.) - 48.3 km / 30 mi

Facilities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 14 outdoor pools, a complimentary water park, and a health club. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at Sunrise Coffee Shop, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary full breakfast is served daily from 6 AM to 10 AM.

Rooms
Make yourself at home in one of the 315 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Ocean Palace All Inclusive Premium

Facility

Outdoor pool

Waterslide

Tennis court

Billiard

Steam room

Game room

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Kids club
Children pool

Transportation

Limited parking

Food and Drinks

Breakfast

General

Banquet
Parking
Terrace

Accessibilty

Wheelchair accessible

Business Facilities

Business facilities

Nearby Facilities

Gift shop
Shops
Grocery
Hair salon

Sports and Recreations

Game room
Billiard
Tennis court

Kids and Pets

Babysitting with surcharge

Things to Do

Waterpark
Outdoor pool
Beach umbrella
Spa
Health club
Garden
Beach towel
Sauna
Steam room
Waterslide
Beach sun loungers
Pool sun loungers

Connectivity

Free WiFi

Public Facilities

Coffee shop
Elevator
Smoke-free area

Hotel Services

Multilingual staff
Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

Accommodation Policy & General Information in Ocean Palace All Inclusive Premium

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

15:00 - 05:30

Check-out:

Before 12:00

Self parking fee: BRL 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Beach nearby, Contactless check-in is available

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 05:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ocean Palace All Inclusive Premium	315
Number of floors in Ocean Palace All Inclusive Premium	5
Another facilities in Ocean Palace All Inclusive Premium	Kids club, Children pool, Limited parking, Breakfast, Banquet

Frequently asked question in Ocean Palace All Inclusive Premium

What is normal check-in & check-out time at Ocean Palace All Inclusive Premium?

The standard check-in time at Ocean Palace All Inclusive Premium is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00

Does Ocean Palace All Inclusive Premium provide breakfast?

Yes, Ocean Palace All Inclusive Premium provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Ocean Palace All Inclusive Premium?

Ocean Palace All Inclusive Premium is a 5.0-star hotel.

How many floors does Ocean Palace All Inclusive Premium have?

Ocean Palace All Inclusive Premium has 5 floors.

How many rooms are available at Ocean Palace All Inclusive Premium?

Ocean Palace All Inclusive Premium has 315 rooms in total.

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More Reviews from Other Guests in Ocean Palace All Inclusive Premium

Overall Ratings & Reviews Ocean Palace All Inclusive Premium

Other sources (404)

8.8

Very Good

From 404 reviews

Cleanliness

8.8

Room Comfort

8.6

Location

9.4

Service and Facilites

8.8

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Traveler Reviews Ocean Palace All Inclusive Premium

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Top reviews

JEFFREY

with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We had a three o'clock check in.We got there at eleven o'clock.They told us to sit down and wait.We checked in online from our phone.Then, we went to see a person who told us that at three o'clock, we have to line up somewhere.They didn't speak english.So there was a little problem at three o'clock.It was like a long line at TSA.Fifty people waiting on one line to get envelope.That tells you what room you're in,I don't know why they could not have given us our room # , so we didn't have to wait on a long line. That gave us a negative feeling all day. Food was excellent,,service at pool was great, the photos makes the pools look so much larger than they are but still the adult pool was great with a swim up bar and staff when saw us with a half empty beer always got us another one. Would i stay there again. Yes but check on WAS THE WORST.. Next time I will arrive at 3:15 when the lines end.Also they do need more night time activities to do ,,,

Purva

Leisure Family

8.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

A Dream Getaway at Ocean Palace Resort! I can't say enough amazing things about our stay at Ocean Palace Resort in Natal! From the moment we arrived, we were welcomed with warm hospitality and breathtaking views of the ocean. The location is simply unbeatable—right on the stunning Via Costeira with direct access to the beach and minutes from Ponta Negra. The resort itself is gorgeous, with beautifully maintained pools, lush tropical landscaping, and plenty of space to relax. Our room was spacious, spotless, and had an incredible view of the ocean—waking up to that sunrise every morning was pure magic. What really stood out was the service. Every staff member we interacted with was kind, professional, and went above and beyond to make our stay perfect. The food was also exceptional, with a wide variety of delicious local and international dishes served fresh every day. One of the highlights of our trip was getting our photos taken with Viva Photos—they were incredible! The team was professional, creative, and made the whole experience fun and memorable. The photos turned out absolutely beautiful and are now some of our favorite keepsakes from the trip. Whether you're looking to unwind by the pool, indulge in the spa, or explore the vibrant culture of Natal, Ocean Palace is the perfect base. This place exceeded all expectations—we’ll definitely be coming back! Highly recommend to anyone looking for a luxurious, relaxing, and unforgettable escape in Brazil!

Amjad

Leisure with Partner

2.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Terrible service.

Verified traveler

Friends and family Family

6.0

/10

Reviewed 366 week(s) ago

Hotels.com verified review

Quarto antigo. Ar condicionado não esfriava o quarto. Comida servida MUITO ruim. Destaques positivos são atendimento e serviço do bar. O resto não espere um padrão 5 estrelas que não é.

Verified traveler

Friends and family with Partner

10.0

/10

Reviewed 377 week(s) ago

Expedia Group verified review

Verified traveler

Friends and family with Children

8.0

/10

Reviewed 378 week(s) ago

Expedia Group verified review

Resort is close to everything and right on the beach. The pools are great and easy transition when the tide comes in. Beautiful views of sunrises.

Verified traveler

Business and Leisure

8.0

/10

Reviewed 383 week(s) ago

Expedia Group verified review

Ocean Palace Beach Resort & Bungalows is situated in a beautiful location, with lovely views over Ponta Negra. The staff were all extremely helpful and friendly

Verified traveler

10.0

/10

Reviewed 389 week(s) ago

Expedia Group verified review

The whole view swing seafood place is fantastic Next time I will not answer so LONG SURVEY

Verified traveler

Leisure Family

8.0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

Everything was ok but at the hotel so few people speak in English! It’s a problem because also when you are at restaurant waiters don’t speak English. The facility are ok . The hotel has a good beach and good piscinas!

Verified traveler

Leisure

10.0

/10

Reviewed 402 week(s) ago

Expedia Group verified review

Had a very nice stay. I only wish the pools were open later.

Angela

with Friends

8.0

/10

Reviewed 418 week(s) ago

Hotels.com verified review

Good stop over spot - Hotel’s a bit aged so I wouldn’t stay there for long. The buggy tours are amazing so worth doing if you are there.

Verified traveler

Family

8.0

/10

Reviewed 539 week(s) ago

Hotels.com verified review

Great hotel being battered by the constant wind. They work hard to keep it looking good. Staff great. Breakfast chaos and noisy.wifi patchy and slow in rooms.

2.0

/10

Reviewed 645 week(s) ago

Hotels.com verified review

No wifi, massive amounts of black mold throughout the hotel, and the rooms are quite outdated.

Emiliano

Friends and family Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Negativo: Falta de empatía del personal de recepción para resolver distintas cuestiones. La música de la pileta principal muy alta. Positivo: La comida bien. El restaurante italiano muy bien la comida y todos los meseros muy atentos. Muy bien también el sector de merienda. La higiene en general está bien. Los amenities muy bien. Canchas de futbol, tenis, tirolesa y gimnasio

Rogerio

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Hotel antigo que passou por reformas. Refeições muito boas. Diversas opções de bebidas, fácil acesso. Poderiam evitar usar garrafas de vidro, há muito consumo próximo das piscinas. A brinquedoteca (espaço kids) precisa de uma reforma, não ta legal.

Tammy

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Equipe de funcionários super educados e prestativos. A limpeza deixou a desejar, recebemos o quarto com a pia suja, sem água quente no chuveiro e tivemos problemas com o ar condicionado.

Caio

Friends and family Family

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Checking e checkout pessimos, pior de todos os resorts que já fui, regras nem um pouco maleável com os hóspedes.

Luciana

Friends and family Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Hotel muito bom, praia excelente, equipe muito prestativa e boas bebidas. Achamos a alimentação um pouco simples, e por ser all inclusive as vezes não tínhamos muitas opções fora o jantar principalmente, por essa razão achamos um pouco fraco perto de vários que já nos hospedamos.. Os petiscos na sua grande maioria eram frituras, e isso foi ruim para minha família que tem uma alimentação mais balanciada. No mais, gostamos de tudo.

GABRIEL

Friends and family Family

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

O hotel em si é maravilhoso, no entanto, os horários relativos a alguns bares e ao local dos jogos fecha muito cedo

Rodrigo

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Funcionários prestativos, ótimo comida e ótimo custo benefício.

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Exterior 4 Ocean Palace All Inclusive Premium

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.