Embassy Suites by Hilton Montreal

We had a small kitchen with a refrigerator, microwave… but not one plate, cup or utensils available. Would have been more convenient.

Happy hour could be more organized and controlled, otherwise all else was great.

Despite the fact that we paid for the room in full months in advance on Expedia, the hotel gave our room away for the first night. They said it was because we didn't come at check-in which was I believe 3 or 4 p.m. We arrived at around 8 p.m. as we took the train. They said it was their policy to give priority to those booking directly with the hotel or valued members although I can't find that policy anywhere on their site or on Expedia's site. They did arrange to put us in a hotel nearby for that first night, but I had a conference to attend and we had hoped to get the kitchen stocked. They did give us a free bottle of wine when we finally got our room. I must say, if the policy is to give away a room if they oversell, I keep wondering if I book a flight or cruise on Expedia if the vendor might also give away the flight or the hotel to those booking directly with the vendor. I would love clarification one this. Expedia didn't clarify, although they gave me some one-key cash for the trouble. Does anyone know?

Great location, wonderful staff, big nice rooms

The room was very nice

I did not realize the hotel did not have a shuttle. It was not too costly to Uber 40$ each way, but that was the the only thing I didnt like.

The suite was nicely laid out. A bedroom and a big bathroom with doors leading to the hallway and bedroom. The kitchen was great. The only issue was their were no dishes or utensils.

Great hotel right next to Notre Dame basilica. (Faces the other side though). The room and hotel were very clean, and well maintained. Breakfast was very decent with made to order eggs and pancakes along with buffet. And it was much more reasonable than other hotels in the area. They gave us a ton of complementary drink vouchers but it was from 5-7pm when we were always out. Underneath parking was convenient. For the price it was a fantastic hotel

Great place to stay !

Property is in great location with great staff. Way too few elevators for the Hotel size. We had 2 wine glasses but no other utensils or dishes were n the suite with a kitchen. Overall very good and we will return.

Very clean, spacious room, and very responsive, helpful staff. The breakfast food variety and free evening drinks were a great touch!

Poor quality food in restaurants, motel quality breakfast, breakfast kitchen staff very rude, room amenities were missing.

Lovely, clean and spacious room. The hotel is located in a great area, beside the old town. Breakfast was wonderful and bar staff were friendly. The only complaint I have is about 1 cleaner (the one who cleaned our room 1004). She was extremely rude. She blocked the corridor with her trolley 2 mornings in a row. Nightmare on our last day as we had big suitcases. No apology for doing it. She also took bath and hand towels and didn’t replenish them. Disappointing for a 4 star hotel where service should be of a higher standard.

Large washroom,ample storage space, clean and comfortable bedding. It would be even better of the bedroom in the suite could be a little larger. In sum, everything in the room is great and can help me relax both physically and metally

It was great. Very comfortable stay.

Great breakfast and happy hour. Great location and lots of parking.

Room was clean and spacious. Great full fridge. Had plumbing problems but were quickly resolved. Free breakfast delicious and could accommodate different dietary needs. Not able to stream tv or movies from phones and that would've been great for more downtime/family time.

:D

We were on the second floor and there was major road construction going on beginning at 5 a.m. and could not sleep through. This was a suite with full kitchen but no plates, silverware, pots or pans. Breakfast was great and go early or you will be waiting in line. Happy hour was great also. Loved the location in the city as it was super convienient to Metro or Uber or shopping or china town, etc. Super nice staff.

Embassy Suites exceeded our expectations by so much! Everything was perfect! The suites were roomy, clean, well appointed and comfortable. The included breakfast buffet had anything you could want for breakfast, including made to order omelets. The staff was friendly and helpful. The location was within walking distance of many of the city’s main attractions, including Notre Dame Cathedral and the old port. I highly recommend this hotel.