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Sandman Hotel & Suites Kelowna

Hotels
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7.2
Pleasant
2,158 reviews

What Guests Say About Their Stay

Carol

10.0
/ 10
I had a suite for three night. Lots of room. Clean. Made me feel like I could relax and do whatever I needed. The desk staff were very plesant and helpful. Actually, all the staff I interacted with were. I'll stay there again. And the location was convenient to eerywhere I needed to be.

Binal

10.0
/ 10
I was in Kelowna for a 4-day trip, and I never met such kind staff before. Everyone went above and beyond to make our stay comfortable, and they were very kind to assist us with any issues or problems. I would 10/10 recommend this hotel and want to give a shoutout to all the staff!

Jana Andrea

10.0
/ 10
Room was very clean. Our room overlooked the pool which was great. Front desk were helpful when we had some questions. Easy check-in process too! One of the things we loved about it was that it’s close to restaurants and the mall. Would definitely come back here again.
In the Area
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2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sandman Hotel & Suites Kelowna is located in area / city Kelowna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sandman Hotel & Suites Kelowna Address: Map & Location

2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8
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Lobby Sandman Hotel & Suites Kelowna
Lobby 2 Sandman Hotel & Suites Kelowna

Discover More About Sandman Hotel & Suites Kelowna

General
In Kelowna (Dilworth Mountain Estates)

Location
With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, a 5-minute drive from Kelowna General Hospital and 10 minutes from Okanagan Lake. This hotel is 0.3 mi (0.4 km) from Orchard Park Mall and 0.8 mi (1.3 km) from Planet Lazer.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Park Mall - 0.3 km / 0.2 mi
Mission Creek Regional Park - 1.2 km / 0.7 mi
Planet Lazer - 1.3 km / 0.8 mi
Kelowna Golf and Country Club - 2 km / 1.2 mi
Apple Bowl Stadium - 2.2 km / 1.4 mi
Chances Casino Kelowna - 2.2 km / 1.4 mi
Capri Mall - 2.6 km / 1.6 mi
Energyplex Kelowna - 3.8 km / 2.3 mi
Guisachan Heritage Park - 3.8 km / 2.4 mi
Landmark Cinemas Grand 10 Kelowna - 4 km / 2.5 mi
Sperling Vineyards - 4.2 km / 2.6 mi
Red Bird Brewing - 4.3 km / 2.7 mi
Kelowna Escape Room by Omni - 4.5 km / 2.8 mi
BC Orchard Industry Museum - 4.6 km / 2.8 mi
Okanagan Heritage Museum - 4.6 km / 2.8 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 10.7 km / 6.7 mi
Penticton, BC (YYF-Penticton Regional) - 71.5 km / 44.4 mi

The preferred airport for Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW).

Renovations
The property will be renovating from September 1 2026 to January 31 2027 (completion date subject to change). The following areas are affected:

  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Dining
Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 220 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sandman Hotel & Suites Kelowna

Swimming Pool Sandman Hotel & Suites Kelowna
Swimming Pool
Fitness Center Sandman Hotel & Suites Kelowna
Fitness Center
Functional Hall Sandman Hotel & Suites Kelowna
Functional Hall
Common Space Sandman Hotel & Suites Kelowna
Common Space
Lobby Sandman Hotel & Suites Kelowna
Lobby

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Jet ski
  • Fitness center

Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites Kelowna
220
Number of floors in Sandman Hotel & Suites Kelowna
11
Another facilities in Sandman Hotel & Suites Kelowna
Indoor pool, Breakfast, LAN Internet, Free WiFi, Banquet

Frequently asked question in Sandman Hotel & Suites Kelowna

What are available facilities at Sandman Hotel & Suites Kelowna?
There are top facilites at Sandman Hotel & Suites Kelowna such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sandman Hotel & Suites Kelowna?
Check-in time at Sandman Hotel & Suites Kelowna is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sandman Hotel & Suites Kelowna?
Sandman Hotel & Suites Kelowna is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sandman Hotel & Suites Kelowna have?
Sandman Hotel & Suites Kelowna has 11 floors.
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More Reviews from Other Guests in Sandman Hotel & Suites Kelowna

Overall Ratings & Reviews Sandman Hotel & Suites Kelowna

Other sources (2,158)
7.2
Pleasant
From 2,158 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

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Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
sicong
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was extremely disappointed with my stay. The biggest issue was that room service never answered the phone, no matter how many times we called. The air conditioner was unbelievably loud. The constant humming and vibration made it impossible to sleep. We had no choice but to turn it off every night just to get some rest. We even checked several other rooms, and the air conditioners were just as noisy, so it clearly wasn’t an isolated issue. During the quiet hours at night, the noise was unbearable. To make matters worse, we stayed during one of the hottest periods of the summer, so sleeping without air conditioning was extremely uncomfortable. Looking back, I truly regret not spending a little more to stay at a better hotel. Unfortunately, what was supposed to be our 10th wedding anniversary turned into a very disappointing experience because of this stay.
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Valorie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not the best tv channels otherwise no complaints
Carol
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a suite for three night. Lots of room. Clean. Made me feel like I could relax and do whatever I needed. The desk staff were very plesant and helpful. Actually, all the staff I interacted with were. I'll stay there again. And the location was convenient to eerywhere I needed to be.
Julia
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

VERY LOUD LOCATION. traffic noise kept us up til 2am. Also not very clean room - vacuuming was not done in kitchen. Glad we were only there one night
Jean-Francois
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Besoin de rénovation
Maureen
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our check in was horrible. We booked a suite as we were staying for 4 nights and when we got to the room after a long drive the room was dirty, had garbage on the floor, hair in the tub and the sink did not work. We did get a replacement suite. When we pulled out the sofa bed for our daughter that night it was full of chips and food. At that point we were too tired to get another suite so we got more sheets for her bed. The rest of the stay was uneventful. While I understand The Sandman is a value hotel it shouldn't be that unclean and it has nothing to with the renovations happening. The workers who were doing the renovations blocked off an accessible parking spot which we need for our daughter so that was very disappointing too as there were limited accessible spots. I was unable to book the suite type we wanted as an RSVP member, the RSVP website said they were unavailable. I had to book using a third party which indicated the suite was available. I had hoped to still get RSVP points for my 4 night stay but the front desk staff said I couldn't as I used a third party. WHAT is the point of having RSVP rewards when I cannot even book the room I want using RSVP but I can get the room via Expedia?? Then to not be able to get points, the RSVP program is literally pointless. Extremely disappointed in the Sandman Kelowna and the Sandman's membership RSVP program in general.
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Sky
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel staff unaccomodating when hotel cancellation had to be cancelled due to emergency, even only after booking the room with a couple hours.
Binal
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was in Kelowna for a 4-day trip, and I never met such kind staff before. Everyone went above and beyond to make our stay comfortable, and they were very kind to assist us with any issues or problems. I would 10/10 recommend this hotel and want to give a shoutout to all the staff!
Gurshaan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Receptionist was very welcoming . House keeping was great !! Parking lot was full and we have to park on the adjacent property, however hotel staff guided us to park on the neighbouring property , which was helpful . Overall our experience was great .
Margaret
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was great, room was clean, friendly staff.
Michael
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location in Kelowna. Everything you need is right across the street. Not far from the Okanagan Lake. Staying in the tower with a balcony is the way to go.
Emily
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy check in, nice staff, clean room, comfy beds and nice pool area but no towels after we requested some.
Gurgina
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean - good price. Cool pool layout.
Sherman
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The condition of this Sandman hotel is not worth the $300+ a night stay. The room had Noisy AC, which blows directly into the head rest of the bed. The room we stayed had a balcony. The adjacent rooms, has direct full view of the balcony. I can literally watch them from their room's window. The indoor pool is within the building, the rising warm air from the pool heats up the entire interior of the building, making the interior hallway uncomfortable, warm and moist. The room itself is outdated. Bathroom has mold around the tub and shattered tiles. Toilet is so small, it is for kids! Paints on doors are chipped, carpet looks like they were from the 80s. Has the feel of the American motel 6 (with minor upgrades). The parking lot is a mess, seen a number of cars unable to navigate through the limited entrances and exits. Definitely not a return for us or recommending to anyone.
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Rick
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice bar and also connected to a Denny’s restaurant
Amy
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is very run down. Our room in the tower was very beat up. Walls had a lot of damage and paint was chipped. Base boards were damaged in the kitchen area. The deck was dirty and we were unable to use it due to the dirty chairs and deck. The parking was terrible. No spots if you come in the evening. There should be designated parking spots for hotel guests.
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Tara
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room wasn’t very clean, kitchen tap was almost falling off and bathroom shower head barely worked.
Alison
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and quiet. Staff was friendly.
Farisha
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room was dirty, hair inside the bed, dirty light switches, finger prints on them, and door frames. Balcony dirty, not swept, napkins on the ground. Bathroom, dusty, bathtub dirty and dusty. House keeping is definitely an issue. I have no problem staying in an older hotel, but it needs to be clean. I typically stay at the Sandman Signature…Kelowna didn’t have that one so I thought I’d try the regular Sandman. Huge huge difference in cleanliness and the up keep of the property in general. Even the both elevators were gross and dirty. Staff and managers clearly don’t care. I will never stay at this location again. 1st time ever I was so happy my trip ended. Waste of a $1000 for 3 nights. I could have stayed home in Vancouver. Btw, this was the 2nd room I was assigned. 1st one had a major wet dog pet smell. That’s why I believe it the house keeping cleanliness that lacks. They all need to be retrained…
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Hershey Faith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, friendly staff
Number of reviews per page
20
40

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Exterior 4 Sandman Hotel & Suites Kelowna

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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