샌드맨 호텔 & 스위트 킬로나

Great stay and wonderful front desk staff. Made the stay even better

Suit was nice but showing wear. Dings stains on lamp shades bathroom cupboards stains on walls

I just needed the basic room to sleep at night because I was only in the area for a week and we were really busy and didn't spend much time there in fact a couple of nights we stayed in another hotel in Vancouver. What I didn't like, I know there's not much of a way around it based on the property but there were these three garbage bins located right underneath my window. That was my view. One night there was a guy throwing things from one garbage bin into another he was dressed up in a workman type suit so I don't think he was like a homeless person I think he was just working late and it was after midnight and I had to get up early the next day and as soon as I tried to fall asleep I would hear this crash! Throwing things in the next bin. I don't know if they worked on this all night because at 4:00 I heard voices talking and they were also throwing things so maybe I fell asleep even with the noise and then just woke up again at 4:00 a.m. Then I had to be out by 0-500 that was a hard night. As far as the maintenance, on my last day there I saw a sign saying that the hotel was under reconstruction and I only wish the best for the future of the hotel because it was in need of repair, and upgrading. Possibly the worst thing was the HVAC system which consisted of two baseboard heaters and a "window shaker" air conditioning unit. If you left the baseboard heaters on even on low it got too hot, so you have to switch to the cooling at 0400hrs, but then the cooling hon

Good

Loved it

Kitchen isn’t well stocked. More importantly it’s a joining room which is mentioned and makes it very noisy and feel like others are in your room. Can’t open windows and located right in the parking lot so was very loud. AC is super noisy window unit. Wouldn’t return.

Great

The hotel was aqesome the pool was nice and warm even whe. Jt wasnr very warm. The hot tub was great. They were so helpful and understanding in my situation of continuously booking on and on.

The hot tub was hot, but when we checked in the room we got was very small, it was still dirty the sink underneath had gross dirty water spots and a dusty towel left from the people before us!!

Was amazing clean nice the staff were great helpful. Amazing

Very clean, very nice staff, great hot tub/hot tub area, great bar in the lobby, great hotel for a few nights stay

King room with kitchenette and balcony was spacious and clean. Would stay again

Incredible staff at check in. Nav was super friendly and helpful.

Very clean and proper

Basic at best.

Clean room, nice view of the city in our tower suite, good overall location

Neat and friendly staff

We didn't get the room we thought we were supposed to get (it was smaller and no balcony and broken blinds) but when notified the front desk manager moved us as soon as possible which was much appreciated. The overall rooms are improved from our last stay but still a work in progress. Overall however we really enjoyed - especially the new room. The shower is very powerful, the kitchen facilities all you would need although a bit light re utensils, the bed comfortable and overall clean. We will probably book again.

I was going through a personal time when I checked into the hotel and an accelerated with my personal time of rescuing my autistic son from my ex-husband and they moved mountains for me. All the staff was very helpful warm and loving everything was perfect and this is where we will be staying any place that I go is at the Sandman hotel. A special note to the Sandman Hotel in Kelowna for the lady who was the supervisor I believe of the cleaning staff I’m not sure she was on site in the evenings helped me up to my room help me work my remote control to my TV help suggest things when I couldn’t rent a car she suggested renting a U-Haul to get around. It’s better than nothing. I have to say good things about the Denny’s giving me pop to go and the bartenders at the little bar inside of there, the grounds were always clean outside and the security that they provide outside for vehicles all night long was a real asset. I never got to swim in the pool or go in the hot tub which I love to do, but I took pictures of it because I think the pool is amazing and the hot tub area amazing. It was quiet in the room the curtains covered the windows, the fan in the room and the heat in the room was perfect. The housekeeping staff was awesome when I needed something. Everybody was friendly. Keep going Sandman Hotel in Kelowna. This is what all hotels should be get high marks in my view and thank you very very much and I hope the lady that I mentioned gets recognition

The view was of a ladder and roofing materials.