Sandman Hotel & Suites Kelowna

Hotels
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7.0
/10
Pleasant
2,027 reviews

What Guests Say About Their Stay

Steven

10.0
/ 10
All was good. Renovations underway so no restaurant service other than breakfast.

Murray

10.0
/ 10
Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.

Michelle

10.0
/ 10
We were met by super helpful front desk. I was in town for hip surgery . They made sure to put us in a room near elevator but not too close. They gave us a corner suite which was clean and beautiful . Genuinely offered us help with whatever we may need. Once in room we received a call about an hour later asking if everything was satisfactory and did we need anything. We were very well taken care of and the room was clean and gorgeous as was hotel Lobby . Close to food and across from Mall so perfect location
In the Area
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2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sandman Hotel & Suites Kelowna is located in area / city Kelowna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Hotel & Suites Kelowna

2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8
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Lobby Sandman Hotel & Suites Kelowna
Lobby 2 Sandman Hotel & Suites Kelowna

Discover More About Sandman Hotel & Suites Kelowna

General


In Kelowna (Dilworth Mountain Estates)

Location


With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, within a 5-minute drive of Kelowna General Hospital and Waterfront Park. This hotel is 5.6 mi (9 km) from Okanagan Lake and 2.9 mi (4.7 km) from Prospera Place.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Park Mall - 0.3 km / 0.2 mi
Mission Creek Regional Park - 1.2 km / 0.7 mi
Planet Lazer - 1.3 km / 0.8 mi
Kelowna Golf and Country Club - 2 km / 1.2 mi
Capri Mall - 2.6 km / 1.6 mi
Mission Creek Golf Club - 3.4 km / 2.1 mi
Energyplex Kelowna - 3.8 km / 2.3 mi
Guisachan Heritage Park - 3.8 km / 2.4 mi
BC Wine Museum and VQA Wine Shop - 4.6 km / 2.8 mi
BC Orchard Industry Museum - 4.6 km / 2.8 mi
Okanagan Heritage Museum - 4.6 km / 2.8 mi
Okanagan Military Museum - 4.6 km / 2.8 mi
Laurel Packinghouse - 4.6 km / 2.8 mi
Kasugai Gardens - 4.6 km / 2.9 mi
Prospera Place - 4.7 km / 2.9 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 10.7 km / 6.7 mi
Penticton, BC (YYF-Penticton Regional) - 71.5 km / 44.4 mi

The preferred airport for Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW).

Facilities


Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Dining


Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 220 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sandman Hotel & Suites Kelowna

Entertainment Facility Sandman Hotel & Suites Kelowna
Entertainment Facility
Functional Hall Sandman Hotel & Suites Kelowna
Functional Hall
Common Space Sandman Hotel & Suites Kelowna
Common Space
Lobby Sandman Hotel & Suites Kelowna
Lobby
Exterior Sandman Hotel & Suites Kelowna
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Sports and Recreations

  • Jet ski
  • Fitness center

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites Kelowna
220
Number of floors in Sandman Hotel & Suites Kelowna
11
Another facilities in Sandman Hotel & Suites Kelowna
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in Sandman Hotel & Suites Kelowna

What are available facilities at Sandman Hotel & Suites Kelowna?
There are top facilites at Sandman Hotel & Suites Kelowna such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sandman Hotel & Suites Kelowna?
The standard check-in time at Sandman Hotel & Suites Kelowna is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel & Suites Kelowna
Sandman Hotel & Suites Kelowna has a 3.0-star rating.
How many floors does Sandman Hotel & Suites Kelowna have?
Sandman Hotel & Suites Kelowna has 11.
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More Reviews from Other Guests in Sandman Hotel & Suites Kelowna

7.0
Pleasant
From 2,027 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Christopher
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wifi
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All was good. Renovations underway so no restaurant service other than breakfast.
Amber
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Ben
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room itself was clean and comfortable. However, the cleaning staff neglected to clean our room, and when we tried calling the front desk to request more towels, no one answered (multiple times). We also experienced a day where the shower had no hot water at all. While the accommodations themselves were good, the service and maintenance issues took away from the experience.
Read More
Joanne
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was noisy, I was in the tower building and could hear conversations outside all Friday and Saturday evening. I was opposite the elevator space, and the vent provided constant white noise. The fridge hums so loud that I was on a call, and the other person asked what the noise was...bring earplugs! There are no charging ports - so don't forget your charging blocks! The kitchen is bare minimum, so if you intend to use it to actually prepare food, good luck! Finally, the decor was ok but for a renovated suite, it was shabby and lacked finishing.
Read More
Andreas
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Over valued. The doors were falling off the shower just dribbling water , room super small , window only opened to the pool the smell of chlorine from the pool was overwhelming… I’d never stay here again,, especially at that price
Amanda
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Small hot tub Terrible air conditioner very noisyl great location friendly and helpful staff
Hyuk mi
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Complicated to use water. I thought it was broken. Too far from the front desk..
Mara
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is under renovations. Staff are very helpful and friendly. Great location if you like shopping. Lots of eateries nearby. Would stay there again when renovated
Jairus
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great amenities
Susan
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very dirty. The kitchen is so ill equipped you couldn’t even use it. Everything is so outdated and the carpet is so old and dirty. I will NEVER stay at another sandman.
Alvin
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Meh
Teresa
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was not very clean . Bathroom fan made extreme noise cob webs and spider in room
Murray
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.
Read More
Paula
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Included all amenities. Traffic a bit loud in the tower and really need to replace mattresses on the sofa bed. Otherwise, a decent place to stay close to a lot of restaurants, shopping.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were met by super helpful front desk. I was in town for hip surgery . They made sure to put us in a room near elevator but not too close. They gave us a corner suite which was clean and beautiful . Genuinely offered us help with whatever we may need. Once in room we received a call about an hour later asking if everything was satisfactory and did we need anything. We were very well taken care of and the room was clean and gorgeous as was hotel Lobby . Close to food and across from Mall so perfect location
Read More
Stephen
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel for reasonable money, bar was open late, breakfast was good. Ill be back.
Stephen
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Chris
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I don’t think they gave working vacuums.
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My only complaint was that I had booked an atrium room and they changed it to an outside room. The stairwells are in need of a cleaning. Staff at the front desk very good. We did not use any of the amenities at the hotel.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Sandman Hotel & Suites Kelowna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 2,027 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Christopher
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wifi
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All was good. Renovations underway so no restaurant service other than breakfast.
Amber
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Ben
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room itself was clean and comfortable. However, the cleaning staff neglected to clean our room, and when we tried calling the front desk to request more towels, no one answered (multiple times). We also experienced a day where the shower had no hot water at all. While the accommodations themselves were good, the service and maintenance issues took away from the experience.
Read More
Joanne
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was noisy, I was in the tower building and could hear conversations outside all Friday and Saturday evening. I was opposite the elevator space, and the vent provided constant white noise. The fridge hums so loud that I was on a call, and the other person asked what the noise was...bring earplugs! There are no charging ports - so don't forget your charging blocks! The kitchen is bare minimum, so if you intend to use it to actually prepare food, good luck! Finally, the decor was ok but for a renovated suite, it was shabby and lacked finishing.
Read More
Andreas
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Over valued. The doors were falling off the shower just dribbling water , room super small , window only opened to the pool the smell of chlorine from the pool was overwhelming… I’d never stay here again,, especially at that price
Amanda
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Small hot tub Terrible air conditioner very noisyl great location friendly and helpful staff
Hyuk mi
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Complicated to use water. I thought it was broken. Too far from the front desk..
Mara
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is under renovations. Staff are very helpful and friendly. Great location if you like shopping. Lots of eateries nearby. Would stay there again when renovated
Jairus
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great amenities
Susan
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very dirty. The kitchen is so ill equipped you couldn’t even use it. Everything is so outdated and the carpet is so old and dirty. I will NEVER stay at another sandman.
Alvin
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Meh
Teresa
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was not very clean . Bathroom fan made extreme noise cob webs and spider in room
Murray
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.
Read More
Paula
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Included all amenities. Traffic a bit loud in the tower and really need to replace mattresses on the sofa bed. Otherwise, a decent place to stay close to a lot of restaurants, shopping.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were met by super helpful front desk. I was in town for hip surgery . They made sure to put us in a room near elevator but not too close. They gave us a corner suite which was clean and beautiful . Genuinely offered us help with whatever we may need. Once in room we received a call about an hour later asking if everything was satisfactory and did we need anything. We were very well taken care of and the room was clean and gorgeous as was hotel Lobby . Close to food and across from Mall so perfect location
Read More
Stephen
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel for reasonable money, bar was open late, breakfast was good. Ill be back.
Stephen
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Chris
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I don’t think they gave working vacuums.
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My only complaint was that I had booked an atrium room and they changed it to an outside room. The stairwells are in need of a cleaning. Staff at the front desk very good. We did not use any of the amenities at the hotel.
Number of reviews per page
20
40