Sandman Hotel & Suites Kelowna

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7.0
/10
Pleasant
2,064 reviews

What Guests Say About Their Stay

Tristen

10.0
/ 10
They are running a guest of the day program and we were the lucky guest of the days! Little things that count

simone

10.0
/ 10
We were in the tower. The room was nice and the building was very quiet. We enjoyed our stay.

Jason

10.0
/ 10
When you book a tower room with a belcony. That's what you expect when you arrive. Not being put on the main floor with no belcony. Please read the re
In the Area
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2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sandman Hotel & Suites Kelowna is located in area / city Kelowna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Hotel & Suites Kelowna

2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8
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Lobby Sandman Hotel & Suites Kelowna
Lobby 2 Sandman Hotel & Suites Kelowna

Discover More About Sandman Hotel & Suites Kelowna

General
In Kelowna (Dilworth Mountain Estates)

Location
With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, a 5-minute drive from Kelowna General Hospital and 5 minutes from Prospera Place. This hotel is 4.9 mi (7.8 km) from UBC-Okanagan and 5.6 mi (9 km) from Okanagan Lake.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Park Mall - 0.3 km / 0.2 mi
Mission Creek Regional Park - 1.2 km / 0.7 mi
Xperience Games Kelowna - 1.2 km / 0.7 mi
Planet Lazer - 1.3 km / 0.8 mi
Kelowna Golf and Country Club - 2 km / 1.2 mi
Chances Casino Kelowna - 2.2 km / 1.4 mi
Capri Mall - 2.6 km / 1.6 mi
Mission Creek Golf Club - 3.4 km / 2.1 mi
Energyplex Kelowna - 3.8 km / 2.3 mi
Guisachan Heritage Park - 3.8 km / 2.4 mi
Kelowna Escape Room by Omni - 4.5 km / 2.8 mi
BC Wine Museum and VQA Wine Shop - 4.6 km / 2.8 mi
BC Orchard Industry Museum - 4.6 km / 2.8 mi
Okanagan Heritage Museum - 4.6 km / 2.8 mi
Okanagan Military Museum - 4.6 km / 2.8 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 10.7 km / 6.7 mi
Penticton, BC (YYF-Penticton Regional) - 71.5 km / 44.4 mi

The preferred airport for Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW).

Renovations
The property will be renovating from September 1 2026 to January 31 2027 (completion date subject to change). The following areas are affected:

  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Dining
Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 220 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sandman Hotel & Suites Kelowna

Entertainment Facility Sandman Hotel & Suites Kelowna
Entertainment Facility
Functional Hall Sandman Hotel & Suites Kelowna
Functional Hall
Common Space Sandman Hotel & Suites Kelowna
Common Space
Lobby Sandman Hotel & Suites Kelowna
Lobby
Exterior Sandman Hotel & Suites Kelowna
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Sports and Recreations

  • Jet ski
  • Fitness center

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites Kelowna
220
Number of floors in Sandman Hotel & Suites Kelowna
11
Another facilities in Sandman Hotel & Suites Kelowna
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in Sandman Hotel & Suites Kelowna

What are available facilities at Sandman Hotel & Suites Kelowna?
There are top facilites at Sandman Hotel & Suites Kelowna such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sandman Hotel & Suites Kelowna?
The standard check-in time at Sandman Hotel & Suites Kelowna is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel & Suites Kelowna
Sandman Hotel & Suites Kelowna has a 3.0-star rating.
How many floors does Sandman Hotel & Suites Kelowna have?
Sandman Hotel & Suites Kelowna has 11.
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More Reviews from Other Guests in Sandman Hotel & Suites Kelowna

7.0
Pleasant
From 2,064 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Christine
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was convenient and the space was adequate for us. They are in the process of renovating the rooms as they are somewhat tired looking,, but they are clean for the most part. We were booked in the tower room and when we got there they had us on the main floor. We requested the tower room as was indicated in our booking with expedia. My husband had to arm wrestle them to get the additional $12 per night off of the booking when they recognized that the main floor was not what we booked. All good. The restaurant on site was a great addition and the pool and hot tub are great amenities.
Read More
Tristen
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They are running a guest of the day program and we were the lucky guest of the days! Little things that count
Scarlett
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was clean and such a good location.
Callum
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay!
mary
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like the fact they have a pool and that Denny's is just a few steps away from the room. The shower spray is quite nice I didn't like the fact that the bathtub didn't have a bar to hold on to. The water is very hard.
Susan
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When I booked Sandman, after staying in many around the country, I had expected better. I learned from a friend, after the fact, that this was one of the original hotels in Kelowna and while it was under construction, while we were there, the room we stayed in on the 2nd floor was lacking some of the most common necessities. There was no outlet in the bathroom. The closest outlet was just outside the bathroom, and it wasn't working. I had to use the coffee machine outlet and then the cord for the dryer didn't reach into the bathroom or hall mirror. There was no safe in the room. The toilet paper holder was so annoying as the roll kept falling onto the floor, which was wet from the toilet tank condensation dripping. The tower rooms were only accessible by climbing 10 stairs to the 3rd floor before you could access the elevator up to the other floors. Because we booked 4 months before we planned on staying (due to a great Expedia deal for flight and hotel combo), the price was right! @Sandman - we appreciate the construction did not affect our stay. We didn't ask to change rooms because we had already unpacked everything and it would be too much hassle and we were there for sleep only so we made it work.
Read More
Sangeeta
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our check in and room was great and we appreciated that.
Julia
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are updated but small. The pool is in an atrium where all the rooms in the centre of the hotel have balconies that look onto it. There is a Denny's and a bar in the hotel. The hotel is also across the street from a mall and there are tons of dining options within walking distance.
Tricia
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was no hot water In the morning, so i had to have a cold shower. The housekeeping knocked at our door 15 before actual checkout which was also frustrating for us being rushed out before it was time. The front desk staff was not helpful, questioning our complaint of the hot water, suggesting that we were the only ones complaining about no hot water, rather than making it right for us. I would say poor customer service.
Read More
Matthew
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is in need of an update.
Marnie
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property is getting very tired and is need of a Reno. We were walking down the staircase and the hand railing fell right off the wall. Fortunately no one was hurt. A gentleman was walking by when it happened to check on us and had had already alerted hotel staff twice about the loose railing. Bathroom was stained and grungy. The caulking needs re doing. Just old and tired. The rooms had conditioner and no shampoo!!!
Read More
Reycel
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love this hotel and will always stay here when I’m in Kelowna.
Nicole
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a good location, clean, quality as good, and restaurant was average. Out of alot of things on the menu.
simone
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were in the tower. The room was nice and the building was very quiet. We enjoyed our stay.
Daren
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just 1 night. Was ok, pool was closed
Jason
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

When you book a tower room with a belcony. That's what you expect when you arrive. Not being put on the main floor with no belcony. Please read the re
John
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom run down that its complaint. Mold isn’t great to look at
Alice
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were run down old and dirty.
Ma Natividad
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool water was not so clear it was kind of dirty.
Parminder Singh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sandman Hotel & Suites Kelowna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 2,064 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Christine
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was convenient and the space was adequate for us. They are in the process of renovating the rooms as they are somewhat tired looking,, but they are clean for the most part. We were booked in the tower room and when we got there they had us on the main floor. We requested the tower room as was indicated in our booking with expedia. My husband had to arm wrestle them to get the additional $12 per night off of the booking when they recognized that the main floor was not what we booked. All good. The restaurant on site was a great addition and the pool and hot tub are great amenities.
Read More
Tristen
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They are running a guest of the day program and we were the lucky guest of the days! Little things that count
Scarlett
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was clean and such a good location.
Callum
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay!
mary
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like the fact they have a pool and that Denny's is just a few steps away from the room. The shower spray is quite nice I didn't like the fact that the bathtub didn't have a bar to hold on to. The water is very hard.
Susan
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When I booked Sandman, after staying in many around the country, I had expected better. I learned from a friend, after the fact, that this was one of the original hotels in Kelowna and while it was under construction, while we were there, the room we stayed in on the 2nd floor was lacking some of the most common necessities. There was no outlet in the bathroom. The closest outlet was just outside the bathroom, and it wasn't working. I had to use the coffee machine outlet and then the cord for the dryer didn't reach into the bathroom or hall mirror. There was no safe in the room. The toilet paper holder was so annoying as the roll kept falling onto the floor, which was wet from the toilet tank condensation dripping. The tower rooms were only accessible by climbing 10 stairs to the 3rd floor before you could access the elevator up to the other floors. Because we booked 4 months before we planned on staying (due to a great Expedia deal for flight and hotel combo), the price was right! @Sandman - we appreciate the construction did not affect our stay. We didn't ask to change rooms because we had already unpacked everything and it would be too much hassle and we were there for sleep only so we made it work.
Read More
Sangeeta
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our check in and room was great and we appreciated that.
Julia
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are updated but small. The pool is in an atrium where all the rooms in the centre of the hotel have balconies that look onto it. There is a Denny's and a bar in the hotel. The hotel is also across the street from a mall and there are tons of dining options within walking distance.
Tricia
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was no hot water In the morning, so i had to have a cold shower. The housekeeping knocked at our door 15 before actual checkout which was also frustrating for us being rushed out before it was time. The front desk staff was not helpful, questioning our complaint of the hot water, suggesting that we were the only ones complaining about no hot water, rather than making it right for us. I would say poor customer service.
Read More
Matthew
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is in need of an update.
Marnie
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property is getting very tired and is need of a Reno. We were walking down the staircase and the hand railing fell right off the wall. Fortunately no one was hurt. A gentleman was walking by when it happened to check on us and had had already alerted hotel staff twice about the loose railing. Bathroom was stained and grungy. The caulking needs re doing. Just old and tired. The rooms had conditioner and no shampoo!!!
Read More
Reycel
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love this hotel and will always stay here when I’m in Kelowna.
Nicole
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a good location, clean, quality as good, and restaurant was average. Out of alot of things on the menu.
simone
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were in the tower. The room was nice and the building was very quiet. We enjoyed our stay.
Daren
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just 1 night. Was ok, pool was closed
Jason
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

When you book a tower room with a belcony. That's what you expect when you arrive. Not being put on the main floor with no belcony. Please read the re
John
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom run down that its complaint. Mold isn’t great to look at
Alice
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were run down old and dirty.
Ma Natividad
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool water was not so clear it was kind of dirty.
Parminder Singh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
Number of reviews per page
20
40