Sandman Hotel & Suites Kelowna

Hotels
7.0
/10
Pleasant
2,061 reviews

What Guests Say About Their Stay

Roxann

10.0
/ 10
I was going through a personal time when I checked into the hotel and an accelerated with my personal time of rescuing my autistic son from my ex-husband and they moved mountains for me. All the staff was very helpful warm and loving everything was perfect and this is where we will be staying any place that I go is at the Sandman hotel. A special note to the Sandman Hotel in Kelowna for the lady who was the supervisor I believe of the cleaning staff I’m not sure she was on site in the evenings helped me up to my room help me work my remote control to my TV help suggest things when I couldn’t rent a car she suggested renting a U-Haul to get around. It’s better than nothing. I have to say good things about the Denny’s giving me pop to go and the bartenders at the little bar inside of there, the grounds were always clean outside and the security that they provide outside for vehicles all night long was a real asset. I never got to swim in the pool or go in the hot tub which I love to do, but I took pictures of it because I think the pool is amazing and the hot tub area amazing. It was quiet in the room the curtains covered the windows, the fan in the room and the heat in the room was perfect. The housekeeping staff was awesome when I needed something. Everybody was friendly. Keep going Sandman Hotel in Kelowna. This is what all hotels should be get high marks in my view and thank you very very much and I hope the lady that I mentioned gets recognition

Timothy Adam

10.0
/ 10
The room was clean and in good condition. Have nothing to complain about. The pool was nice, and pool area clean. Will stay at again.

Amber D

10.0
/ 10
The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.
In the Area
See Map
2130 Harvey Ave, Regional District of Central Okanagan, British Columbia, Canada, V1Y 6G8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sandman Hotel & Suites Kelowna is located in area / city Regional District of Central Okanagan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Hotel & Suites Kelowna

2130 Harvey Ave, Regional District of Central Okanagan, British Columbia, Canada, V1Y 6G8
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Lobby Sandman Hotel & Suites Kelowna
Lobby 2 Sandman Hotel & Suites Kelowna

Discover More About Sandman Hotel & Suites Kelowna

General


Near Orchard Park Mall

Location


A stay at Sandman Hotel & Suites Kelowna places you in the heart of Kelowna, a short 3-minute walk from Orchard Park Mall and within 5 minutes by car from Kelowna General Hospital. This hotel is 2.9 mi (4.6 km) from Waterfront Park and 5.6 mi (9 km) from Okanagan Lake.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Park Mall - 0.3 km / 0.2 mi
Orchard Park Shopping Centre - 0.4 km / 0.3 mi
Cineplex Cinemas Orchard Plaza - 0.6 km / 0.4 mi
Mission Creek Regional Park - 1.2 km / 0.7 mi
Kelowna Golf and Country Club - 2 km / 1.2 mi
Capri Mall - 2.6 km / 1.6 mi
Mission Creek Golf Club - 3.4 km / 2.1 mi
Energyplex Kelowna - 3.8 km / 2.3 mi
Guisachan Heritage Park - 3.8 km / 2.4 mi
Scandia Golf & Games - 4.1 km / 2.5 mi
St Andrews by the Lake - 4.2 km / 2.6 mi
Sperling Vineyards - 4.2 km / 2.6 mi
Kelowna Centennial Museum - 4.5 km / 2.8 mi
BC Orchard Industry Museum - 4.6 km / 2.8 mi
Okanagan Heritage Museum - 4.6 km / 2.8 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 10.7 km / 6.7 mi
Penticton, BC (YYF-Penticton Regional) - 71.5 km / 44.4 mi

The preferred airport for Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW).

Renovations


The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:

  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities


Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Dining


Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 220 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sandman Hotel & Suites Kelowna

Bar, Cafe and Lounge Sandman Hotel & Suites Kelowna
Bar, Cafe and Lounge
Swimming Pool Sandman Hotel & Suites Kelowna
Swimming Pool
Fitness Center Sandman Hotel & Suites Kelowna
Fitness Center
Functional Hall Sandman Hotel & Suites Kelowna
Functional Hall
Common Space Sandman Hotel & Suites Kelowna
Common Space

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Sports and Recreations

  • Jet ski
  • Fitness center

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites Kelowna
220
Number of floors in Sandman Hotel & Suites Kelowna
11
Another facilities in Sandman Hotel & Suites Kelowna
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in Sandman Hotel & Suites Kelowna

What are available facilities at Sandman Hotel & Suites Kelowna?
There are top facilites at Sandman Hotel & Suites Kelowna such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sandman Hotel & Suites Kelowna?
The standard check-in time at Sandman Hotel & Suites Kelowna is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel & Suites Kelowna?
Sandman Hotel & Suites Kelowna is a 3.0-star hotel.
How many floors does Sandman Hotel & Suites Kelowna have?
Sandman Hotel & Suites Kelowna has 11 floors.
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More Reviews from Other Guests in Sandman Hotel & Suites Kelowna

7.0
Pleasant
From 2,061 reviews
Cleanliness

7.0

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We didn't get the room we thought we were supposed to get (it was smaller and no balcony and broken blinds) but when notified the front desk manager moved us as soon as possible which was much appreciated. The overall rooms are improved from our last stay but still a work in progress. Overall however we really enjoyed - especially the new room. The shower is very powerful, the kitchen facilities all you would need although a bit light re utensils, the bed comfortable and overall clean. We will probably book again.
Read More
Roxann
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was going through a personal time when I checked into the hotel and an accelerated with my personal time of rescuing my autistic son from my ex-husband and they moved mountains for me. All the staff was very helpful warm and loving everything was perfect and this is where we will be staying any place that I go is at the Sandman hotel. A special note to the Sandman Hotel in Kelowna for the lady who was the supervisor I believe of the cleaning staff I’m not sure she was on site in the evenings helped me up to my room help me work my remote control to my TV help suggest things when I couldn’t rent a car she suggested renting a U-Haul to get around. It’s better than nothing. I have to say good things about the Denny’s giving me pop to go and the bartenders at the little bar inside of there, the grounds were always clean outside and the security that they provide outside for vehicles all night long was a real asset. I never got to swim in the pool or go in the hot tub which I love to do, but I took pictures of it because I think the pool is amazing and the hot tub area amazing. It was quiet in the room the curtains covered the windows, the fan in the room and the heat in the room was perfect. The housekeeping staff was awesome when I needed something. Everybody was friendly. Keep going Sandman Hotel in Kelowna. This is what all hotels should be get high marks in my view and thank you very very much and I hope the lady that I mentioned gets recognition
Read More
Raymond
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The view was of a ladder and roofing materials.
Frederick Kenton
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is very friendly. Under renovation so some inconveniences but excellent they are upgrading. Rooms are comfortable. Good location for a good price.
Timothy Adam
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and in good condition. Have nothing to complain about. The pool was nice, and pool area clean. Will stay at again.
Laurie
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby area and hallways were in great condition. The staff were present at the front desk. The restaurant options on site are great. Our room definitely needed a renovation, The bathtub and toilet were in poor condition (grout, porcelain, etc) Towels by the pool were non-existant and when asked they did not bring any out for 45 minutes.
Read More
Amber D
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.
Nicolas RENÉ MICHAEL
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Sarah
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were given the opportunity to upgrade to a suite for a small amount more. The room was very large but in pretty rough shape and in dire need of a good clean/maintenance. The check in process was quick and efficient with friendly staff but the room was not what we expected.
Samuel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable rooms
Jaskirat
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The condition of hotel is not good
Teresa
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

They were renovating. Our room wasn't done yet.
Angela
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Conveniently located. clean rooms and helpful great staff!
Leanne
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, spacious room for the queen size. The gym was nice and big, would like brighter lights in the gym but other than that the size and equipment was good
William
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Good night sleep!
Mat
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Clare
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Single woman traveler. There was construction going on so there was some tarps lining some hallways and construction dust. I had to park around back beside the dumpsters and use the side door and it didn’t feel very ‘safe’. Room was dated and cracked. Not super clean, as there were ‘wipe marks’ on the counters and built up crud in the corners. Stained tiles. Fridge didn’t work so I pulled it out to see if it was plugged in and the amount of dirt and trash under it was disgusting. Carpet felt crunchy. Bed was comfy and looked clean. Receptionist was nice.
Read More
curt
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Parking spaces could be wider
Beth
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay was very comfortable despite the renovations which we didn't find impactful at all. The front desk agent was particularly wonderful upon check-in as she went above and beyond to accommodate an additional child we had travelling with us. Thanks for a great stay!
Laszlo
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful room. Very clean. Quiet also. Excellent location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sandman Hotel & Suites Kelowna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 2,061 reviews
Cleanliness

7.0

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We didn't get the room we thought we were supposed to get (it was smaller and no balcony and broken blinds) but when notified the front desk manager moved us as soon as possible which was much appreciated. The overall rooms are improved from our last stay but still a work in progress. Overall however we really enjoyed - especially the new room. The shower is very powerful, the kitchen facilities all you would need although a bit light re utensils, the bed comfortable and overall clean. We will probably book again.
Read More
Roxann
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was going through a personal time when I checked into the hotel and an accelerated with my personal time of rescuing my autistic son from my ex-husband and they moved mountains for me. All the staff was very helpful warm and loving everything was perfect and this is where we will be staying any place that I go is at the Sandman hotel. A special note to the Sandman Hotel in Kelowna for the lady who was the supervisor I believe of the cleaning staff I’m not sure she was on site in the evenings helped me up to my room help me work my remote control to my TV help suggest things when I couldn’t rent a car she suggested renting a U-Haul to get around. It’s better than nothing. I have to say good things about the Denny’s giving me pop to go and the bartenders at the little bar inside of there, the grounds were always clean outside and the security that they provide outside for vehicles all night long was a real asset. I never got to swim in the pool or go in the hot tub which I love to do, but I took pictures of it because I think the pool is amazing and the hot tub area amazing. It was quiet in the room the curtains covered the windows, the fan in the room and the heat in the room was perfect. The housekeeping staff was awesome when I needed something. Everybody was friendly. Keep going Sandman Hotel in Kelowna. This is what all hotels should be get high marks in my view and thank you very very much and I hope the lady that I mentioned gets recognition
Read More
Raymond
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The view was of a ladder and roofing materials.
Frederick Kenton
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is very friendly. Under renovation so some inconveniences but excellent they are upgrading. Rooms are comfortable. Good location for a good price.
Timothy Adam
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and in good condition. Have nothing to complain about. The pool was nice, and pool area clean. Will stay at again.
Laurie
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby area and hallways were in great condition. The staff were present at the front desk. The restaurant options on site are great. Our room definitely needed a renovation, The bathtub and toilet were in poor condition (grout, porcelain, etc) Towels by the pool were non-existant and when asked they did not bring any out for 45 minutes.
Read More
Amber D
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.
Nicolas RENÉ MICHAEL
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Sarah
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were given the opportunity to upgrade to a suite for a small amount more. The room was very large but in pretty rough shape and in dire need of a good clean/maintenance. The check in process was quick and efficient with friendly staff but the room was not what we expected.
Samuel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable rooms
Jaskirat
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The condition of hotel is not good
Teresa
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

They were renovating. Our room wasn't done yet.
Angela
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Conveniently located. clean rooms and helpful great staff!
Leanne
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, spacious room for the queen size. The gym was nice and big, would like brighter lights in the gym but other than that the size and equipment was good
William
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Good night sleep!
Mat
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Clare
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Single woman traveler. There was construction going on so there was some tarps lining some hallways and construction dust. I had to park around back beside the dumpsters and use the side door and it didn’t feel very ‘safe’. Room was dated and cracked. Not super clean, as there were ‘wipe marks’ on the counters and built up crud in the corners. Stained tiles. Fridge didn’t work so I pulled it out to see if it was plugged in and the amount of dirt and trash under it was disgusting. Carpet felt crunchy. Bed was comfy and looked clean. Receptionist was nice.
Read More
curt
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Parking spaces could be wider
Beth
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay was very comfortable despite the renovations which we didn't find impactful at all. The front desk agent was particularly wonderful upon check-in as she went above and beyond to accommodate an additional child we had travelling with us. Thanks for a great stay!
Laszlo
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful room. Very clean. Quiet also. Excellent location
Number of reviews per page
20
40