Sandman Hotel & Suites Kelowna

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7.0
/10
Pleasant
2,052 reviews

What Guests Say About Their Stay

Murray

10.0
/ 10
Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.

Michelle

10.0
/ 10
We were met by super helpful front desk. I was in town for hip surgery . They made sure to put us in a room near elevator but not too close. They gave us a corner suite which was clean and beautiful . Genuinely offered us help with whatever we may need. Once in room we received a call about an hour later asking if everything was satisfactory and did we need anything. We were very well taken care of and the room was clean and gorgeous as was hotel Lobby . Close to food and across from Mall so perfect location

Stephen

10.0
/ 10
Great hotel for reasonable money, bar was open late, breakfast was good. Ill be back.
In the Area
See Map
2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sandman Hotel & Suites Kelowna is located in area / city Kelowna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Hotel & Suites Kelowna

2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8
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Lobby Sandman Hotel & Suites Kelowna
Lobby 2 Sandman Hotel & Suites Kelowna

Discover More About Sandman Hotel & Suites Kelowna

General


In Kelowna (Dilworth Mountain Estates)

Location


With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, within a 5-minute drive of Kelowna General Hospital and Waterfront Park. This hotel is 5.6 mi (9 km) from Okanagan Lake and 2.9 mi (4.7 km) from Prospera Place.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Park Mall - 0.3 km / 0.2 mi
Orchard Park Shopping Centre - 0.4 km / 0.3 mi
Mission Creek Regional Park - 1.2 km / 0.7 mi
Planet Lazer - 1.3 km / 0.8 mi
Kelowna Golf and Country Club - 2 km / 1.2 mi
Capri Mall - 2.6 km / 1.6 mi
Energyplex Kelowna - 3.8 km / 2.3 mi
Guisachan Heritage Park - 3.8 km / 2.4 mi
St Andrews by the Lake - 4.2 km / 2.6 mi
Sperling Vineyards - 4.2 km / 2.6 mi
Kelowna Centennial Museum - 4.5 km / 2.8 mi
Okanagan Heritage Museum - 4.6 km / 2.8 mi
BC Orchard Industry Museum - 4.6 km / 2.8 mi
Okanagan Military Museum - 4.6 km / 2.8 mi
Laurel Packinghouse - 4.6 km / 2.8 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 10.7 km / 6.7 mi
Penticton, BC (YYF-Penticton Regional) - 71.5 km / 44.4 mi

The preferred airport for Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW).

Renovations


The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:

  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities


Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Dining


Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 220 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sandman Hotel & Suites Kelowna

Bar, Cafe and Lounge Sandman Hotel & Suites Kelowna
Bar, Cafe and Lounge
Swimming Pool Sandman Hotel & Suites Kelowna
Swimming Pool
Fitness Center Sandman Hotel & Suites Kelowna
Fitness Center
Functional Hall Sandman Hotel & Suites Kelowna
Functional Hall
Common Space Sandman Hotel & Suites Kelowna
Common Space

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Sports and Recreations

  • Jet ski
  • Fitness center

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites Kelowna
220
Number of floors in Sandman Hotel & Suites Kelowna
11
Another facilities in Sandman Hotel & Suites Kelowna
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service, Luggage storage

Frequently asked question in Sandman Hotel & Suites Kelowna

What are available facilities at Sandman Hotel & Suites Kelowna?
There are top facilites at Sandman Hotel & Suites Kelowna such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sandman Hotel & Suites Kelowna?
The standard check-in time at Sandman Hotel & Suites Kelowna is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel & Suites Kelowna?
Sandman Hotel & Suites Kelowna is a 3.0-star hotel.
How many floors does Sandman Hotel & Suites Kelowna have?
Sandman Hotel & Suites Kelowna has 11 floors.
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More Reviews from Other Guests in Sandman Hotel & Suites Kelowna

7.0
Pleasant
From 2,052 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Murray
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.
Read More
Paula
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Included all amenities. Traffic a bit loud in the tower and really need to replace mattresses on the sofa bed. Otherwise, a decent place to stay close to a lot of restaurants, shopping.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were met by super helpful front desk. I was in town for hip surgery . They made sure to put us in a room near elevator but not too close. They gave us a corner suite which was clean and beautiful . Genuinely offered us help with whatever we may need. Once in room we received a call about an hour later asking if everything was satisfactory and did we need anything. We were very well taken care of and the room was clean and gorgeous as was hotel Lobby . Close to food and across from Mall so perfect location
Read More
Stephen
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel for reasonable money, bar was open late, breakfast was good. Ill be back.
Stephen
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Chris
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I don’t think they gave working vacuums.
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My only complaint was that I had booked an atrium room and they changed it to an outside room. The stairwells are in need of a cleaning. Staff at the front desk very good. We did not use any of the amenities at the hotel.
Tara
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hot tub jets were not very good, it almost felt like they were not on.
Dixie-Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff went above and beyond! Couldn’t have asked for a better experience.
Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a hotel that is in need of major renovations. Not worth the roughly $400/night charges.
Grant
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great location, good amenities (especially if you have kids), Denny's are BAR ONE on the property is a nice bonus, McDonalds next door for a quick meal for the kids, etc
Jennifer
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool and hot tub area very crowded
Virginia
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff on check in were very welcoming. The room was very clean. Looked like it was recently refurbished. The extras in the room are very appreciated, microwave, fridge and coffee maker. I love the location of this hotel. Walking distance to the mall and movie theater. No to far from downtown either. There was only one downside. I had been given a room facing the pool and the one night it was full of kids till 10pm. Very noisy. So if you want to be guaranteed quiet ask for a room facing the outside. I feel also the pool should close at 9pm for kids. I will stay here again though.
Read More
Karah L
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing everybody was super friendly and ready to help you with whatever you needed. I really enjoyed the housekeeping staff they were always joking and happy and always made sure I had everything I needed in my room for my stay. To the delightful lady who checked me in and had to help me get a third party authorization when my credit card didnt work, you are an absolute Rockstar! Thank you for your patience with my confusion and walking my friend and I through getting me checked in. I wish I could remember your name but you absolutely NAILED IT at your job and I appreciate you.
Read More
Aaron
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was really great, very accommodating
Gerald no
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great price, clean room
Marie A
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to the mall clean with a pool and a restaurant on the property.
Danica
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had to change rooms due to smell. Got new room and pullled out pull out couch and bedding was dirty. Walls had hand marks on them for example some smeared hand marks down them. Overall cleaniness was really poor.
Gurchain
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I recently stayed at the Sandman Hotel and had a very disappointing experience. The carpet in the room was absolutely disgusting and looked like it hadn’t been properly cleaned in a long time. On top of that, the entire room had a strong musty smell that was impossible to ignore. The overall atmosphere felt unclean and uncomfortable, which made it hard to relax or enjoy the stay. I did not feel comfortable staying there and would not return based on this experience.
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sandman Hotel & Suites Kelowna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 2,052 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Murray
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.
Read More
Paula
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Included all amenities. Traffic a bit loud in the tower and really need to replace mattresses on the sofa bed. Otherwise, a decent place to stay close to a lot of restaurants, shopping.
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were met by super helpful front desk. I was in town for hip surgery . They made sure to put us in a room near elevator but not too close. They gave us a corner suite which was clean and beautiful . Genuinely offered us help with whatever we may need. Once in room we received a call about an hour later asking if everything was satisfactory and did we need anything. We were very well taken care of and the room was clean and gorgeous as was hotel Lobby . Close to food and across from Mall so perfect location
Read More
Stephen
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel for reasonable money, bar was open late, breakfast was good. Ill be back.
Stephen
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Chris
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I don’t think they gave working vacuums.
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My only complaint was that I had booked an atrium room and they changed it to an outside room. The stairwells are in need of a cleaning. Staff at the front desk very good. We did not use any of the amenities at the hotel.
Tara
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hot tub jets were not very good, it almost felt like they were not on.
Dixie-Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff went above and beyond! Couldn’t have asked for a better experience.
Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a hotel that is in need of major renovations. Not worth the roughly $400/night charges.
Grant
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great location, good amenities (especially if you have kids), Denny's are BAR ONE on the property is a nice bonus, McDonalds next door for a quick meal for the kids, etc
Jennifer
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool and hot tub area very crowded
Virginia
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff on check in were very welcoming. The room was very clean. Looked like it was recently refurbished. The extras in the room are very appreciated, microwave, fridge and coffee maker. I love the location of this hotel. Walking distance to the mall and movie theater. No to far from downtown either. There was only one downside. I had been given a room facing the pool and the one night it was full of kids till 10pm. Very noisy. So if you want to be guaranteed quiet ask for a room facing the outside. I feel also the pool should close at 9pm for kids. I will stay here again though.
Read More
Karah L
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing everybody was super friendly and ready to help you with whatever you needed. I really enjoyed the housekeeping staff they were always joking and happy and always made sure I had everything I needed in my room for my stay. To the delightful lady who checked me in and had to help me get a third party authorization when my credit card didnt work, you are an absolute Rockstar! Thank you for your patience with my confusion and walking my friend and I through getting me checked in. I wish I could remember your name but you absolutely NAILED IT at your job and I appreciate you.
Read More
Aaron
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was really great, very accommodating
Gerald no
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great price, clean room
Marie A
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to the mall clean with a pool and a restaurant on the property.
Danica
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had to change rooms due to smell. Got new room and pullled out pull out couch and bedding was dirty. Walls had hand marks on them for example some smeared hand marks down them. Overall cleaniness was really poor.
Gurchain
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I recently stayed at the Sandman Hotel and had a very disappointing experience. The carpet in the room was absolutely disgusting and looked like it hadn’t been properly cleaned in a long time. On top of that, the entire room had a strong musty smell that was impossible to ignore. The overall atmosphere felt unclean and uncomfortable, which made it hard to relax or enjoy the stay. I did not feel comfortable staying there and would not return based on this experience.
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40