Sandman Hotel & Suites Kelowna

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7.2
/10
Pleasant
2,127 reviews

What Guests Say About Their Stay

Deidra

10.0
/ 10
Great service and amenities. The pool area was amazing. Had a nice little balcony overlooking the pool. Room was clean and well stocked.

Les

10.0
/ 10
Clean and in renovation mode. Lots of parking and close to all amenities with Dennys onsite

Zach

10.0
/ 10
It was a nice relaxing stay in town, they are going through renovations so it does look a little run down in some spots
In the Area
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2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sandman Hotel & Suites Kelowna is located in area / city Kelowna. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sandman Hotel & Suites Kelowna

2130 Harvey Ave, Regional District of Central Okanagan, Kelowna, British Columbia, Canada, V1Y 6G8
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Lobby Sandman Hotel & Suites Kelowna
Lobby 2 Sandman Hotel & Suites Kelowna

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General
In Kelowna (Dilworth Mountain Estates)

Location
With a stay at Sandman Hotel & Suites Kelowna, you'll be centrally located in Kelowna, within a 15-minute drive of Okanagan Lake and UBC-Okanagan. This hotel is 0.3 mi (0.4 km) from Orchard Park Mall and 0.8 mi (1.3 km) from Planet Lazer.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Park Mall - 0.3 km / 0.2 mi
Mission Creek Regional Park - 1.2 km / 0.7 mi
Xperience Games Kelowna - 1.2 km / 0.7 mi
Planet Lazer - 1.3 km / 0.8 mi
EXIT Kelowna - 1.5 km / 0.9 mi
Kelowna Golf and Country Club - 2 km / 1.2 mi
Apple Bowl Stadium - 2.2 km / 1.4 mi
Chances Casino Kelowna - 2.2 km / 1.4 mi
Capri Mall - 2.6 km / 1.6 mi
Energyplex Kelowna - 3.8 km / 2.3 mi
Scandia Golf & Games - 4.1 km / 2.5 mi
Kelowna Escape Room by Omni - 4.5 km / 2.8 mi
BC Wine Museum and VQA Wine Shop - 4.6 km / 2.8 mi
BC Orchard Industry Museum - 4.6 km / 2.8 mi
Okanagan Heritage Museum - 4.6 km / 2.8 mi

The nearest airports are:
Kelowna Intl. Airport (YLW) - 10.7 km / 6.7 mi
Penticton, BC (YYF-Penticton Regional) - 71.5 km / 44.4 mi

The preferred airport for Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW).

Renovations
The property will be renovating from September 1 2026 to January 31 2027 (completion date subject to change). The following areas are affected:

  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Dining
Grab a bite at Dennys 24 hour restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 220 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sandman Hotel & Suites Kelowna

Entertainment Facility Sandman Hotel & Suites Kelowna
Entertainment Facility
Functional Hall Sandman Hotel & Suites Kelowna
Functional Hall
Common Space Sandman Hotel & Suites Kelowna
Common Space
Lobby Sandman Hotel & Suites Kelowna
Lobby
Exterior Sandman Hotel & Suites Kelowna
Exterior

Things to Do

  • Indoor pool

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Jet ski
  • Fitness center

Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel & Suites Kelowna
220
Number of floors in Sandman Hotel & Suites Kelowna
11
Another facilities in Sandman Hotel & Suites Kelowna
Indoor pool, Breakfast, LAN Internet, Free WiFi, Banquet

Frequently asked question in Sandman Hotel & Suites Kelowna

What are available facilities at Sandman Hotel & Suites Kelowna?
There are top facilites at Sandman Hotel & Suites Kelowna such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sandman Hotel & Suites Kelowna?
The standard check-in time at Sandman Hotel & Suites Kelowna is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel & Suites Kelowna?
Sandman Hotel & Suites Kelowna is a 3.0-star hotel.
How many floors does Sandman Hotel & Suites Kelowna have?
Sandman Hotel & Suites Kelowna has 11 floors.
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More Reviews from Other Guests in Sandman Hotel & Suites Kelowna

7.2
Pleasant
From 2,127 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.8

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Traveler Reviews Sandman Hotel & Suites Kelowna

Number of reviews per page
20
40
Top reviews
Sukhmeet
icon-with Pet
with Pet
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Washroom was not properly cleaned and it was not at all dog friendly room
Deidra
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service and amenities. The pool area was amazing. Had a nice little balcony overlooking the pool. Room was clean and well stocked.
Tat Fung Anthony
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Indoor swimming pool is nice.
Les
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean and in renovation mode. Lots of parking and close to all amenities with Dennys onsite
Curt
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and comfortable but hallways and common areas were in desperate need of a refresh and renovation. Hallways were dark, had ripped curtains and even two mouse traps a few feet from our room door.
Lovepreet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing
Lesley
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Chui Yi
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Run down hotel where the pictures are a lie
Esha
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great staff. Kind and frieny
Annie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff
Waseem
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not more than an upgraded motel. AC very noisy, corroded electric cattle, room service not picking up the call
Gina
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The house keeping service was not that good in my opinion. My son got our bed wet the second night, so we told the front desk in the morning we would need to change the bed sheets. The staff said noted, and they would tell the house keeping to change it for us. We went out at around 9am, and went back at around 3:30pm. We found that no bedsheets were changed, no cleaning was done but to collect all the garbage from the bins. The bathroom floor was not clean, dirty towels were still in the bathroom. I guess they expected the cleaning was done? We called the staff to come and take a look, she said we had the personal item on the bed, that’s why they did not change it (it was my son’s blanket. I never heard of that as my son always put his stuff animal and toys on the bed when we left, all the other house keeping just put them aside or put them back on the bed nicely). Anyways, they said they were working on another rooms, but they would come back and change it for us. We went out for dinner and came back at 9:15pm, everything was not cleaned. So we called the front desk again. They said they would send someone and change it for us. However, no one came, so we called the second time. The staff showed up at 10:10pm and handed me the clean bed sheets. I asked if he would change it for us, he said “No, I am off and they just asked me to bring the bed sheets to you” It’s my first time changing bedsheets when staying in a hotel, and I will not recommend this hotel to anyone.
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Zach
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a nice relaxing stay in town, they are going through renovations so it does look a little run down in some spots
Rebecca
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were friendly upon checkin and during our interactions with them while there. We stayed in a room with a kitchenette. The room was not fully cleaned when we came in and found multiple dirty dishes in the cabinets. The Kitchenette had a hot plate, a toaster oven, small coffee pot and a pot and pan. However plates, bowls and silverware were limited and we ended up having to buy paper plates and utensils for our stay. The pool worked for the kids and the hotel was prompt in shutting it down at 1000 pm.
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duane
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient location for us so we stay at the Sandman while in Kelowna. Rooms are spacious and clean. Lots of dining options in the hotel and within walking distance.
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A little noisy at times hallway doors slamming people talking loudly in hallways etc. Windows were not soundproof so traffic from the streets below was loud even though the room was on the 5th floor!! Two buildings requiring initial adjustments in parking and room access after checking in. Hotel was busy so parking was in short supply but ok.
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Ian
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall, I'd say this hotel was average. The room itself was clean, comfortable, and did what I needed it to do, and the front desk staff were friendly and welcoming. The biggest downside was the room location. I was on the third floor, but there wasn't an elevator to my section. Getting to my room meant going up stairs, through a long hallway, down more stairs, and through another door. With luggage, it was frustrating, and I couldn't help but wonder how an elderly guest or someone with mobility issues would manage. The hotel is definitely showing its age. There was visible damage in the hallways, worn carpets, and peeling wallpaper. None of it ruined my stay, but it does make the property feel overdue for some updates. I paid about $255 for one night, which felt expensive for what was ultimately an average hotel. That said, I also knew Kelowna prices were high when I booked, and it was still one of the more affordable options available. Would I stay here again? If the price was right, probably. I wouldn't discourage others from staying here, but I'd describe it as an average hotel with friendly staff that could really benefit from renovations and better accessibility.
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Nicole
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I brought my children. Came from Vancouver and spent time with loved ones that have been distant since covid. 💔 This was a pleasant stay and memorable weekend and experience for all of us. I appreciate all the services and staff that made this possible ! Thankyou
Karoleena
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

In a convenient location! Our room was clean and comfortable. The pool and hot tub were nice. The gym was well equipped for a hotel. And the 24/7 Denny’s was a bonus
Terence
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Peeling paint, damaged faucet, armoires etc and generally gross. Would not recommend.
Number of reviews per page
20
40

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Exterior 4 Sandman Hotel & Suites Kelowna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.