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Mandarin Oriental, Santiago
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Mandarin Oriental, Santiago
Hotels
9.0
/10
Exceptional
789 reviews
What Guests Say About Their Stay
Andrew
10.0
/ 10
I had read other reviews saying it was the best hotel they had ever stayed at, and wasn't sure whether to believe this but I definitely do now.
I would single out certain staff members for praise but everyone I encountered was incredibly friendly and helpful from the moment I arrived.
I had all facilities, timings etc explained to me on arrival and had a great chat with everyone. I even had a quick explanation and demonstration of everything in my room.
It goes without saying the room was lovely but the view of the snowcapped Andes was something I could never tire of, and I could also see the amazing pool below.
The pool area is stunning and the pool is huge. I was not there in summer and it is not heated so it is very cold on entry but once used to it, I was able to do my lengths, which is very important, as being admitted to a pool where you can swim is one of the most challenging things I have ever done on holiday. Staff by the pool, as you would expect, are very helpful and friendly, and everyone seemed to know my name.
I ate at the Italian restaurant there and had a guide to Chilean wines from the sommelier. My buffalo mozzarella, carbonara and special Easter dessert were delicious.
I got 2 visits and one call a day from turndown service to see if I needed more water, chocolates, coffee for the Nespresso machine.
I cannot find any fault at all with the hotel. Price was an absolute bargain for a hotel of this quality.
Maria
10.0
/ 10
Soy una persona descapacitada me traslado en un scoter no camino y no tienen rampa para bajar al área de picina ni silla para el agua como otros hoteles,me tuvieron que construir una rampa para el baño por lo demás todo excelente en general son muy profesionales en todo los aspectos 👏👏👏
Jose
10.0
/ 10
Excellet service, personal Vicente is a excellent person and very professional, thank you
In the Area
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Kennedy Avenue #4601, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 1025
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Mandarin Oriental, Santiago
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Kennedy Avenue #4601, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 1025
Discover More About Mandarin Oriental, Santiago
Location
Mandarin Oriental, Santiago is located in area / city Las Condes.
About Mandarin Oriental, Santiago
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mandarin Oriental, Santiago exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Santiago.
All facilities in Mandarin Oriental, Santiago
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
General
- Parking
- Smoking area
- Banquet
- Ballroom
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Things to Do
- Beach umbrella
- Garden
- Outdoor pool
Transportation
- Limo or town car service
- Ski Shuttle (Surcharge)
- Area shuttle with surcharge
Kids and Pets
- Babysitting with surcharge
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Mandarin Oriental, Santiago
Important Note
- Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
- Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mandarin Oriental, Santiago | 310 |
Number of floors in Mandarin Oriental, Santiago | 22 |
Another facilities in Mandarin Oriental, Santiago | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Mandarin Oriental, Santiago
What are available facilities at Mandarin Oriental, Santiago?
There are top facilites at Mandarin Oriental, Santiago such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Santiago?
The standard check-in time at Mandarin Oriental, Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Santiago provide breakfast?
Yes, Mandarin Oriental, Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mandarin Oriental, Santiago
Other sources (789)
9.0
Exceptional
From 789 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.0
Service and Facilites
9.0
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Traveler Reviews Mandarin Oriental, Santiago
Number of reviews per page
20
40
Top reviews
Andrew
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I had read other reviews saying it was the best hotel they had ever stayed at, and wasn't sure whether to believe this but I definitely do now.
I would single out certain staff members for praise but everyone I encountered was incredibly friendly and helpful from the moment I arrived.
I had all facilities, timings etc explained to me on arrival and had a great chat with everyone. I even had a quick explanation and demonstration of everything in my room.
It goes without saying the room was lovely but the view of the snowcapped Andes was something I could never tire of, and I could also see the amazing pool below.
The pool area is stunning and the pool is huge. I was not there in summer and it is not heated so it is very cold on entry but once used to it, I was able to do my lengths, which is very important, as being admitted to a pool where you can swim is one of the most challenging things I have ever done on holiday. Staff by the pool, as you would expect, are very helpful and friendly, and everyone seemed to know my name.
I ate at the Italian restaurant there and had a guide to Chilean wines from the sommelier. My buffalo mozzarella, carbonara and special Easter dessert were delicious.
I got 2 visits and one call a day from turndown service to see if I needed more water, chocolates, coffee for the Nespresso machine.
I cannot find any fault at all with the hotel. Price was an absolute bargain for a hotel of this quality.
Read More
Maria
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Soy una persona descapacitada me traslado en un scoter no camino y no tienen rampa para bajar al área de picina ni silla para el agua como otros hoteles,me tuvieron que construir una rampa para el baño por lo demás todo excelente en general son muy profesionales en todo los aspectos 👏👏👏
Jose
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellet service, personal Vicente is a excellent person and very professional, thank you
serhat
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Hotel staff thinks that they
Mark
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The pool was a huge hit with the kids. Staff are amazing. Food options are too expensive for what they are, but the quality is at least excellent.
Club lounge is worth it.
Marie
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very accommodating, attentive, and clean
Robert
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Cannot say enough good about the Mandarin Oriental. Great hotel, great location, and probably the best pool of any hotel I’ve ever stayed at.
CYNTHIA
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Amazing
Joseph
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Poor service in room and pool
Great restaurant senso
Limited bathroom with only one sink and old tiles
Christopher
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very comfortable hotel with lovely grounds and large pool. Specious rooms, excellent shower, quiet and very clean. Great food in the hotel restaurants. A very enjoyable 4-day stay. Note that the hotel is not centrally located, so it's a taxi ride into town, but it's quiet for that reason.
David
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Lovely hotel with very friendly and professional team. Really enjoying our stay
walter
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful property, comfortable room.
Michael
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Amazing hotel. The pool is everything. Great mall with restaurants within walking distance. Great breakfast.
Jeffrey
Friends and Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Amazing hotel! The pool is gorgeous. The food is great and the service is excellent. Beautiful view of the pool from my room. This is one of those rare hotels where it is better to be in a room on a LOW floor, which gives you a better view of the beautiful pool and waterfall. I have stayed at hotels all over the world, and this one ranks in the top 3 for sure.
Read More
Nicola
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
If I could rate this property, 100 stars I would. From the professionalism and courtesy of the hotel, staff, to the beauty of the hotel, there is no better place to stay.
Ms Jackie m
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Fantastic place
Stephen
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellent Service - Only area I would have liked to see better, was the gym. Hi-Tec equipment, but very small and no natural light. Otherwise - outstanding stay.
Michael
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very nice quality hotel with many dining options and comfortable rooms. The Mountain Views at sunrise were wonderful.
Steven
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Consistently amazing service. Perfect room quality with outstanding view. Luxurious.
Barbara
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
This hotel is the very best hotel I have ever stay at! This is a big compliment as I have stayed on every continent. Absolutely amazing!!!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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