圣地亚哥文华东方酒店

excellent room. nice view from room.

Great location and very well-trained staff. We had a nice stay during our business trip.

No está a la altura de otros Mandarin Oriental. Las camas estrechas e incómodas. No tenían ni cepillo de dientes ni pasta en la habitación. El aire acondicionado era tan ruidoso que tuve que desconectarlo para poder dormir. El desayuno deja mucho que desear, selección de alimentos de baja calidad, fruta o verde o remadura. Este hotel originalmente fue un Hyatt Regency. En ese tiempo era mejor, ahora no es de lo mejor.

Muito bom hotel e restaurantes

Amazing pool. Excellent food. Incredibly friendly staff. Great rooms. Right next to a giant mall if you need to do shopping. Just a very solid spot

Tuve una excelente experiencia en el Mandarin Oriental, Santiago. El hotel destaca por su elegante diseño, instalaciones de primer nivel y un entorno privilegiado con vistas espectaculares a la cordillera de los Andes. El servicio es impecable: el personal es atento, profesional y siempre dispuesto a ayudar, lo que hace que la estadía sea realmente cómoda y memorable. Las habitaciones son amplias, modernas y muy bien equipadas, ofreciendo un ambiente perfecto tanto para descansar como para trabajar. Además, la oferta gastronómica es de alta calidad, con opciones variadas y deliciosas. Sin duda, es una excelente elección para quienes buscan lujo, tranquilidad y un servicio excepcional en Santiago.

Parfait nous avions une chambre club et le lounge est très bien. Le personnel est très agréable et à l’écoute. Les extérieurs sont très jolis (piscine un peu froide en mars). Séjour parfait. Vous avez un arrêt du bus hop and off à 5 minutes à pieds. Les horaires du lounge permettent d’en profiter et les mets sont très fins.

Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.

Serviço ótimo, quarto grande e confortável. Não dá para dizer que a estadia foi impecável porque se vê que a conservação de tudo (móveis, tapetes, poltronas…) precisam de um olhar mais apurado. Há manchas de uso nas poltronas e o tapete não está limpo como deveria.

Best hotel in Santiago

Room, view, friendly staff and quality facilities made it a great stay.

Quarto otimo, vista linda, banho maravilhoso. Nao sentimos falta de nada.

As every other Mandarin Oriental, the hotel is fine, no complains. The only problem I had is: Today, around 10am, me and my wife left the room, I went straight to the garage, level -1 to put the bags in the car and my wife went to front desk to proceed the checkout. I forgot a white purse/bag at the room and went back to front desk to get a new access card key. Back in the room, the door was open/not locked and I searched for my item and on the bed it was, but once I opened, there was only a pair of shoes inside and my swim shorts from Vilebrequin brand was missing. It was on that white bag because it was still wet from yesterday’s swim at the Hotel pool. Since 10:30 I’ve been waiting for the Hotel staff to check CCTV footage/camera images to confirm who went to the room between we went down with the bags and after I came back. The only answer I got is that they are trying to reach the laundry to check if it was in the middle of the sheets and blankets. It’s a three day trip and now we are at Vik hotel and I don’t have swim shorts to goto the pool

Love this horel

Gorgeous hotel with amazing staff!

Atendimento excelente, a comida ótima !

Great location. Great staff. Room very comfortable.

Beautiful hotel. Great pool

Great breakfast buffet…so many fresh & wonderful options. The hotel has the largest outdoor pool in Santiago which is a plus when visiting over the hot summer! Also the hotel is near a large mall, Parque Arauco.

Excellent pool