How many rooms are available at Rio Serrano Hotel + Spa?

Rio Serrano Hotel + Spa has 108 rooms in total.

Does Rio Serrano Hotel + Spa provide parking?

Yes, Rio Serrano Hotel + Spa provides parking. Please confirm details directly with the hotel.

Does Rio Serrano Hotel + Spa have a swimming pool?

Yes, a swimming pool is available at Rio Serrano Hotel + Spa.

What do past guests say about Rio Serrano Hotel + Spa?

Rio Serrano Hotel + Spa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Rio Serrano Hotel + Spa

Name: Rio Serrano Hotel + Spa
Address: Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6170000, Torres Del Paine, Región de Magallanes y de la Antártica Chilena, 6170000, Chile
Rating: 9

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9.0

/10

Exceptional

528 reviews

What Guests Say About Their Stay

Anne

10.0

/ 10

Superb hotel set in a stunning area. The views from the hotel room are breathtaking. The room is spacious and comfortable. The staff are superb. The bar and restaurant offers terrific variety of food and drink, which is all high quality. This is all the more impressive given how remote the area where the hotel is. The spa is world class. A must stay.

Jinesh

10.0

/ 10

Travellers should be pre warned that they are on 4th floor with no lifts and amenities

Steve

10.0

/ 10

Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend

In the Area

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Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6170000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Staying at Rio Serrano Hotel + Spa is a good choice when you are visiting Torres del Paine. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Rio Serrano Hotel + Spa

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What's around Rio Serrano Hotel + Spa

Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6170000

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Discover More About Rio Serrano Hotel + Spa

General

On a river

Location

Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This family-friendly hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11.2 mi (18 km) from Salto Chico Falls.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Serrano River - 0.5 km / 0.3 mi
Torres del Paine National Park - 3.6 km / 2.2 mi
Cuernos del Paine Lookout - 10.2 km / 6.4 mi
Salto Chico Falls - 18 km / 11.2 mi
Lago Pehoe - 18 km / 11.2 mi
Glacier Grey - 25.6 km / 15.9 mi
Salto Grande - 25.7 km / 16 mi
Lake Sarmiento - 27.7 km / 17.2 mi
Amarga Lake - 48.6 km / 30.2 mi
Rio Paine Waterfall - 50.9 km / 31.6 mi

The nearest major airport is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 309 km / 192 mi

Renovations

The property is closed between May 1 and October 1.

Facilities

Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Torres del Paine? This hotel has 635 square feet (59 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Dining

Satisfy your appetite with Regional cuisine at Qawasqar Restaurant, a restaurant where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 108 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Rio Serrano Hotel + Spa

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Things to Do

Indoor pool
TV lounge
Health club
Garden
Spa
Shops
Library
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Welcoming drinks
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

General

Swimming pool
Fireplace in lobby
Banquet
Reception hall
Parking
Terrace

Public Facilities

Coffee shop
Coffee/tea in lobby
Parking
Smoke-free area
Safety deposit box

Business Facilities

Conference center
Business facilities
Conference rooms
Computer station

Sports and Recreations

Fitness center
Game room
Horse riding
Billiard

Food and Drinks

Buffet breakfast
Breakfast
Snack bar

Family-friendly Facilities

Toys
Children games

Transportation

Bus/truck parking
Limited parking

Nearby Facilities

Gift shop
Shops

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Rio Serrano Hotel + Spa

Important Note

Pool access available from 9:00 AM to 10:00 PM.
Only registered guests are allowed in the guestrooms.
Free in-room WiFi has a 2-device limit.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 12:00

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 16:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Rio Serrano Hotel + Spa	108
Number of floors in Rio Serrano Hotel + Spa	4
Another facilities in Rio Serrano Hotel + Spa	Indoor pool, TV lounge, Health club, Garden, Spa

Frequently asked question in Rio Serrano Hotel + Spa

What are available facilities at Rio Serrano Hotel + Spa?

There are top facilites at Rio Serrano Hotel + Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Rio Serrano Hotel + Spa?

The standard check-in time at Rio Serrano Hotel + Spa is starting from From 16:00 while the latest check-out time is at Before 12:00

Does Rio Serrano Hotel + Spa provide breakfast?

Yes, Rio Serrano Hotel + Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Rio Serrano Hotel + Spa?

Rio Serrano Hotel + Spa is a 4.0-star hotel.

How many floors does Rio Serrano Hotel + Spa have?

Rio Serrano Hotel + Spa has 4 floors.

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More Reviews from Other Guests in Rio Serrano Hotel + Spa

Overall Ratings & Reviews Rio Serrano Hotel + Spa

Other sources (528)

9.0

Exceptional

From 528 reviews

Cleanliness

9.6

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

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Traveler Reviews Rio Serrano Hotel + Spa

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Top reviews

Anne

with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Jinesh

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Travellers should be pre warned that they are on 4th floor with no lifts and amenities

April

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Amazing, perfect location, beautiful views, relaxing environment.

Steve

Friends and Family Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend

Erjia

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The was our second time in the hotel. Strongly recommend!

NURY

Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is excellent—this is our second time here, the first was two years ago. The food is delicious, the facilities are spacious with beautiful scenery, and the service from all the hotel staff is outstanding. Highly recommended.

Leslie

with Partner

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Never had a better view in a hotel in my life - Absolutely gorgeous. The amenities such as indoor pool and spa plus daily free offerings for guests (documentary, asado, etc) were such lovely additions to the experience. Staff were all so helpful and friendly. Best breakfast. Hotel has multiple restaurants as well, which was helpful in such a remote location - a fantastic location at that.

Katherine

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The hotel property and room were beautiful! The food at the breakfast and the restaurant were both good!

Jessica

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Everything was fantastic! Highly recommend!

Alexandre

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Really nice stay

HANNAH

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is stunning. The staff were so helpful upon check in and also in advance. We managed to organize horse riding with The Massif even though we only had the one night there. They had a free seafood dish on offer which was yummy and we also dined in the restaurant, food was excellent. Breakfast buffet is definitely the best we’ve had in Chile. Views are unmatched, the extra large windows make the most of this. Rooms were incredibly clean and well prepared. We enjoyed the added bonus of the sauna and swimming pool. Really cant complain! It’s was a fabulous stay for our last night in Torres Del Paine!

VISHAL

with Partner

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

This hotel was absolutely phenomenal! From the moment you walk through the doors you immediately realize the sense of coziness, the attention to detail, the friendly staff, the cleanliness, the positive vibes, and my personal favorite the most spectacular view in all of Torres Del Paines! There is no better view in the entire park. I highly recommend this hotel without any reservations.

David

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!

Matthew

with Partner

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Incredible experience from the hotel room to the staff to the epic views, highly recommend!

Dan

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

yes, wonderful room, staff, food and overall experience!

April

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Amazing. The view from our room looked like a postcard. Great service. Great tour guides.

Phillip

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Friendly reception and clean room. Accommodating staff.

Richard

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

room cleaning and food kept this from being a five. Staff was delightful

Kevin

with Partner

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.

Jeffrey

Friends and Family with Friends

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

What a wonderful gem in the remote and beautiful Torres del Paine in Chilean Patagonia region. The staff are so welcoming and friendly. The spa was outstanding. The rooms are large and comfortable. The food is excellent. I have no complaints or notes for the property. Keep up the great work!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.