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Wyndham Grand Shenzhen
8.8
/10
Very Good
534 reviews
What Guests Say About Their Stay
John
10.0
/ 10
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Jain
10.0
/ 10
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it
Verified traveler
10.0
/ 10
Great stay at the city center. Front desk staff upgraded us. Thank you guys
In the Area
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2009 Caitian Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518033
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Wyndham Grand Shenzhen
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Per room per night (excl. taxes & fees)
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Wyndham Grand Shenzhen Address: Map & Location
2009 Caitian Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518033
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Location
Wyndham Grand Shenzhen is located in area / city Futian Qu.
About Wyndham Grand Shenzhen
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Wyndham Grand Shenzhen exclusively for you.
Wyndham Grand Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Wyndham Grand Shenzhen.
All facilities in Wyndham Grand Shenzhen
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Health club
- Indoor pool
- Garden
- Barbecue
General
- Banquet
- Ballroom
- Smoking area
- Parking
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
Transportation
- Access to train station (surcharge)
- Limo or town car service
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Wyndham Grand Shenzhen
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 120 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Wyndham Grand Shenzhen | 268 |
Number of floors in Wyndham Grand Shenzhen | 35 |
Another facilities in Wyndham Grand Shenzhen | Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service |
Frequently asked question in Wyndham Grand Shenzhen
What are available facilities at Wyndham Grand Shenzhen?
There are top facilites at Wyndham Grand Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Wyndham Grand Shenzhen?
Check-in time at Wyndham Grand Shenzhen is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Wyndham Grand Shenzhen provide breakfast?
Yes, Wyndham Grand Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Wyndham Grand Shenzhen?
Wyndham Grand Shenzhen is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Wyndham Grand Shenzhen have?
Wyndham Grand Shenzhen has 35 floors.
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More Reviews from Other Guests in Wyndham Grand Shenzhen
Traveloka (6)
Other sources (528)
8.8
Very Good
From 528 reviews
Cleanliness
8.8
Room Comfort
9.2
Location
9.0
Service and Facilites
8.6
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Traveler Reviews Wyndham Grand Shenzhen
Number of reviews per page
20
40
Top reviews
Louis
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
location is good to everywhere.
Athena
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Superb location and 3 mins walk to One Avenue or othwr eateries.
The reception upgraded us.
Very pleasant stay
Pan
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
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Tammy
Leisure Family
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Verified traveler
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Wai Chuen
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Staff service is excellent
Matt
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The room is huge with nice view
Indoor poor is nice too
Location is convenient
Ling Wing
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
very convenient to all place
Jaren
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
It is very big and spacious, not to mention comfortable too!
John
Business
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Another excellent stay in this wonderful hotel!
Michael
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating.
First room smelled of smoke even though whole floor was non-smoking.
Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock.
Concierge could point to area restaurants, but not much else.
Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options.
Will skip this property and other Wyndhams going forward. Terrible experience for family trip
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John
Business
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Constantine
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Enforcement of rule/regulation.
I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property?
The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling.
The room is rather dimmed.
The house keeping staff is wonderful - friendly and helpful!
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John
Business
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Very comfortable hotel in this vibrant city
Marjory
Leisure Family
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.
Jain
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it
Jain
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The room has some smell of cigerette smoking.
Verified traveler
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Great stay at the city center. Front desk staff upgraded us. Thank you guys
Cheuk Wai
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Nice hotel with good location for everything.
Mahesh
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Location, Room Size, City View
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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