8.8
/10
Very Good
607 reviews

What Guests Say About Their Stay

T***n

8.5
/ 10
Had a pleasant stay at this hotel! The location was super central, making it easy to explore nearby attractions. The room was clean, spacious, and comfortable. Would definitely stay here again.

John

10.0
/ 10
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!

Jain

10.0
/ 10
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it

Verified traveler

10.0
/ 10
Great stay at the city center. Front desk staff upgraded us. Thank you guys
In the Area
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2009 Caitian Road, Futian District, Shenzhen, Guangdong, China, 518033

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Wyndham Grand Shenzhen is located in area / city Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Wyndham Grand Shenzhen

2009 Caitian Road, Futian District, Shenzhen, Guangdong, China, 518033
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Lobby Wyndham Grand Shenzhen
Lobby 2 Wyndham Grand Shenzhen

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Wyndham Grand Shenzhen Rates per Night

Wyndham Grand Shenzhen room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Wyndham Grand Shenzhen hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Wyndham Grand Shenzhen Location & Address

Wyndham Grand Shenzhen is located at 2009 Caitian Road, Futian District, Shenzhen, Guangdong, China, 518033. It's situated in the Shenzhen area of China, known for its vibrant business district and modern architecture. The hotel is approximately 10 km from the city center.

How to go to Wyndham Grand Shenzhen from Airport

Arriving at Shenzhen Bao'an International Airport (SZX) and wondering about the best way to get to the Wyndham Grand Shenzhen? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best fit:

  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 30-45 minutes, depending on traffic.
  • Metro (most affordable):

    Take Line 11 from the airport to Chegongmiao Station, then transfer to Line 1 and continue to Grand Theatre Station. The hotel is a short walk from the station. This is the most budget-friendly option.
  • Airport Bus (budget-friendly):

    Several airport bus lines serve different parts of Shenzhen. Check if there's a line that stops near the hotel or a convenient transfer point.
  • Ride Hailing (convenient):

    Ride Hailing services are readily available at the airport. Simply book a ride through the app and enjoy a comfortable transfer to the hotel.

Tips:

For the most convenient route, consider a taxi or Ride Hailing, especially if you have luggage. If you're on a budget, the metro is a great option, but be prepared for some walking.

Wyndham Grand Shenzhen Reviews & Summary

Looking for all about hotel Wyndham Grand Shenzhen? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers. Guests rave about its excellent service, comfortable accommodations, and convenient location.

What guests love about the hotel is its stunning views, luxurious amenities, and delicious dining options. A standout feature is the rooftop pool, offering panoramic city views. The hotel also boasts a state-of-the-art fitness centre and a relaxing spa.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at the Wyndham Grand Shenzhen! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the location was perfect for exploring the city. Highly recommend!"

Wyndham Grand Shenzhen Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Wyndham Grand Shenzhen offers a variety of categories of hotel rooms to suit every traveller's needs. From cozy standard rooms to luxurious suites, there's something for everyone.

  • Deluxe Room:

    Offers comfortable accommodation with city views. Non-smoking rooms are available.
  • Grand Deluxe Room:

    More spacious than the Deluxe Room, with added amenities. Some rooms have bathtubs.
  • Executive Suite:

    Features a separate living area and bedroom, perfect for business travellers. Non-smoking.
  • Presidential Suite:

    The most luxurious option, with stunning views, a private balcony, and a jacuzzi.
  • Family Room:

    Designed for families, with extra space and kid-friendly amenities.

Please note that Wyndham Grand Shenzhen is not a pet-friendly hotel.

Hotel Facilities in Wyndham Grand Shenzhen

Wyndham Grand Shenzhen offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxing spa treatments to a state-of-the-art fitness centre, there's something for everyone. These hotel facilities cater to both adults and children.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay in shape with the latest equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment. Prices vary.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected with high-speed internet and printing services.

Hotel Buffet or Restaurant/Cafe in Wyndham Grand Shenzhen

Wyndham Grand Shenzhen boasts a variety of dining options, from a lavish hotel buffet to elegant hotel restaurants and a cozy hotel cafe. Whether you're craving local delicacies or international cuisine, you'll find something to satisfy your taste buds.

  • Grand Cafe:

    Offers an international buffet for breakfast, lunch, and dinner. Price per person: SGD 60. Opening hours: 6:30 AM to 10:00 PM.
  • Chinese Restaurant:

    Serves authentic Cantonese cuisine. Signature dish: Peking Duck. Opening hours: 11:30 AM to 2:30 PM, 6:00 PM to 10:00 PM.
  • Italian Restaurant:

    Offers a selection of classic Italian dishes. Signature dish: Homemade Pasta. Opening hours: 11:30 AM to 2:30 PM, 6:00 PM to 10:00 PM.
  • Lobby Lounge:

    Enjoy coffee, tea, and light snacks. Opening hours: 9:00 AM to 11:00 PM.

Wyndham Grand Shenzhen Airport pickups and How to Book

Looking for hotels with airport shuttle services? Wyndham Grand Shenzhen offers convenient hotel to airport transfer options to make your arrival and departure hassle-free. You can easily arrange for an airport pick-up when booking your stay.

To book an airport pick-up, simply contact the hotel directly after making your reservation. Provide your flight details and estimated arrival time. Advance notice of at least 24 hours is required to ensure availability.

Nearby MRT Station & Bus Stops

Exploring Shenzhen is easy with its efficient public transportation system. There are several MRT nearby and bus stops nearby Wyndham Grand Shenzhen, making it convenient to get around the city. The nearby MRT station and bus stops provide easy access to various attractions and business districts.

  • Grand Theatre Station (MRT):

    Approximately 500 meters from the hotel.
  • Shenzhen Grand Theatre Bus Stop:

    Located right outside the hotel.

You can purchase a Shenzhen Tong card for easy payment on both the MRT and buses. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Shenzhen offers a variety of attractions for all ages. From theme parks to cultural sites, there's plenty to see and do near Wyndham Grand Shenzhen. Discover the best things to see nearby and stuff to see nearby!

  • Window of the World:

    A theme park featuring miniature replicas of famous landmarks from around the world. Distance: 15 km. Entry price: SGD 40.
  • Splendid China Folk Village:

    Showcases the culture and traditions of China's various ethnic groups. Distance: 16 km. Entry price: SGD 35.
  • Happy Valley Shenzhen:

    A large amusement park with thrilling rides and attractions. Distance: 14 km. Entry price: SGD 45.
  • Shenzhen Safari Park:

    Home to a wide variety of animals from around the world. Distance: 20 km. Entry price: SGD 30.
  • Dameisha Beach:

    A popular beach for swimming, sunbathing, and water sports. Distance: 30 km. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in China!

Where to eat near Wyndham Grand Shenzhen (Shenzhen)

Craving some delicious nearby dining options? Shenzhen is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Explore the best food eatiries near me and discover hidden gems.

Cafes/Restaurants:

  • Starbucks:

    A popular coffee chain offering a variety of coffee drinks, pastries, and sandwiches.
  • McDonald's:

    A fast-food restaurant serving burgers, fries, and other classic American fare.
  • Pizza Hut:

    A casual dining restaurant specializing in pizza and pasta dishes.

Local Street Food:

  • Jianbing (crepes):

    A savory crepe filled with eggs, vegetables, and sauces.
  • Baozi (steamed buns):

    Fluffy steamed buns filled with meat or vegetables.
  • Jiaozi (dumplings):

    Boiled or fried dumplings filled with meat or vegetables.
  • Chuan'r (skewers):

    Grilled meat skewers seasoned with spices.
  • Tanghulu (candied fruit):

    Skewered hawthorn berries coated in sugar syrup.

Shopping places near Wyndham Grand Shenzhen (Shenzhen)

Looking for nearby shopping destinations? Shenzhen is a shopper's paradise, with a wide variety of dept stores near me, shops near me, and malls near hotel. Explore the best nearby shopping options and find the perfect souvenirs.

  • MixC:

    A luxury shopping mall with a wide variety of international brands.
  • Coastal City:

    A large shopping mall with a mix of retail stores, restaurants, and entertainment options.
  • Luohu Commercial City:

    A bustling market with a wide variety of goods, including clothing, electronics, and souvenirs.

Other Places to Stay Near Wyndham Grand Shenzhen

Looking for alternative accommodations? Shenzhen offers a wide variety of hotels to suit every budget and preference. Whether you're looking for an apartment, affordable hotels nearby, or a luxurious five star hotels near me, you'll find the perfect place to stay.

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Shenzhen:

    Offers luxurious accommodations and stunning city views.
  • Shangri-La Hotel, Shenzhen:

    Features elegant rooms, a spa, and multiple dining options.
  • Grand Hyatt Shenzhen:

    Boasts a central location, spacious rooms, and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in China!

Four-Star Hotels Nearby:

  • Best Western Felicity Hotel Shenzhen:

    Offers comfortable accommodations and a convenient location.
  • Century Plaza Hotel Shenzhen:

    Features spacious rooms, a fitness centre, and multiple dining options.
  • The Pavilion Hotel Shenzhen:

    Boasts a central location, comfortable rooms, and a rooftop terrace.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in China!

Three-Star Hotels Nearby:

  • City Inn Shenzhen Luohu Port:

    Offers affordable accommodations and a convenient location near the border.
  • Home Inn Shenzhen Dongmen:

    Features clean and comfortable rooms at a budget-friendly price.
  • 7 Days Inn Shenzhen Huaqiang North:

    Offers basic accommodations and a convenient location near the electronics market.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in China!

Conclusion

Planning your trip to Shenzhen? Wyndham Grand Shenzhen offers a luxurious and convenient base for exploring this vibrant city. With its excellent amenities, comfortable accommodations, and prime location, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Wyndham Grand Shenzhen through Traveloka for a seamless and affordable experience. Start planning your Shenzhen adventure now and enjoy a memorable stay. book cheap hotels in China and find cheap hotels nearby.

All facilities in Wyndham Grand Shenzhen

Bar, Cafe and Lounge Wyndham Grand Shenzhen
Bar, Cafe and Lounge
Swimming Pool Wyndham Grand Shenzhen
Swimming Pool
Fitness Center Wyndham Grand Shenzhen
Fitness Center
Functional Hall Wyndham Grand Shenzhen
Functional Hall
Lobby Wyndham Grand Shenzhen
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Health club
  • Indoor pool
  • Garden
  • Barbecue

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Braille or raised signage
  • Accessible path of travel

Transportation

  • Limo or town car service

Food and Drinks

  • Breakfast

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Wyndham Grand Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Wyndham Grand Shenzhen
268
Number of floors in Wyndham Grand Shenzhen
35
Another facilities in Wyndham Grand Shenzhen
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Wyndham Grand Shenzhen

What are available facilities at Wyndham Grand Shenzhen?
There are top facilites at Wyndham Grand Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Grand Shenzhen?
The standard check-in time at Wyndham Grand Shenzhen is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Wyndham Grand Shenzhen provide breakfast?
Yes, Wyndham Grand Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Wyndham Grand Shenzhen
Wyndham Grand Shenzhen has a 4.5-star rating.
How many floors does Wyndham Grand Shenzhen have?
Wyndham Grand Shenzhen has 35.
See All

More Reviews from Other Guests in Wyndham Grand Shenzhen

Overall Ratings & Reviews Wyndham Grand Shenzhen

Traveloka (12)
Other sources (595)
8.8
Very Good
From 595 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wyndham Grand Shenzhen

Number of reviews per page
20
40
Top reviews
Mario Abad Santos
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice breakfast spread
Pearl
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel facilities are outdated and poorly maintained. The carpet was extremely dirty and visibly damaged. There was also a noticeable buildup of dust on the airconditioning vents. The TV remote control barely worked. I booked this hotel because of its 8.8 rating on Expedia, but after checking in, I honestly can’t imagine how a hotel like this could receive such a high score. It has made me seriously question the credibility of Expedia’s ratings. There are many much better hotels nearby, and aside from being close to the subway, this hotel offers nothing of value.
Read More
Sandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was cleaned. Staff was helpful and patient.
Sandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was very cleaned. Front desk staff was very helpful and patient.
Jaren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spacious room and convenient spot to other places of interest
alexander
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great staff. Clean room. Convenient location.
Tserendorj
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place
Louis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

location is good to everywhere.
Athena
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Pan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
Read More
Tammy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Wai Chuen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Staff service is excellent
Matt
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The room is huge with nice view Indoor poor is nice too Location is convenient
Ling Wing
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

very convenient to all place
Jaren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It is very big and spacious, not to mention comfortable too!
John
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Another excellent stay in this wonderful hotel!
Michael
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip
Read More
John
icon-Business
Business
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Constantine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Wyndham Grand Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Wyndham Grand Shenzhen

Traveloka (12)
Other sources (595)
8.8
Very Good
From 595 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wyndham Grand Shenzhen

Number of reviews per page
20
40
Top reviews
Mario Abad Santos
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice breakfast spread
Pearl
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel facilities are outdated and poorly maintained. The carpet was extremely dirty and visibly damaged. There was also a noticeable buildup of dust on the airconditioning vents. The TV remote control barely worked. I booked this hotel because of its 8.8 rating on Expedia, but after checking in, I honestly can’t imagine how a hotel like this could receive such a high score. It has made me seriously question the credibility of Expedia’s ratings. There are many much better hotels nearby, and aside from being close to the subway, this hotel offers nothing of value.
Read More
Sandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was cleaned. Staff was helpful and patient.
Sandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was very cleaned. Front desk staff was very helpful and patient.
Jaren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spacious room and convenient spot to other places of interest
alexander
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great staff. Clean room. Convenient location.
Tserendorj
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place
Louis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

location is good to everywhere.
Athena
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Pan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
Read More
Tammy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Wai Chuen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Staff service is excellent
Matt
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The room is huge with nice view Indoor poor is nice too Location is convenient
Ling Wing
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

very convenient to all place
Jaren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It is very big and spacious, not to mention comfortable too!
John
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Another excellent stay in this wonderful hotel!
Michael
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This is at best a 3 star property. “Executive” lounge and offerings were a joke. It exists, but does not live up the star rating. First room smelled of smoke even though whole floor was non-smoking. Requested a rollaway bed - less comfortable than the sofa, it bowed down like a hammock. Concierge could point to area restaurants, but not much else. Only benefit is proximity to MRT station and several shopping malls including IN TOWN which had great food options. Will skip this property and other Wyndhams going forward. Terrible experience for family trip
Read More
John
icon-Business
Business
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Constantine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Read More
Number of reviews per page
20
40