How many rooms are available at Mercure Alameda Quito?

Mercure Alameda Quito has 144 rooms in total.

Does Mercure Alameda Quito provide airport transfer?

Yes, Mercure Alameda Quito provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Mercure Alameda Quito?

Mercure Alameda Quito is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Alameda Quito

Name: Mercure Alameda Quito
Address: Roca E4-122 & Amazonas Ave, Quito, Pichincha, Ecuador, 170517, Roca E4-122 & Amazonas Ave, Pichincha, 170517, Ecuador
Rating: 8.8

Hotels

8.8

/10

Very Good

276 reviews

What Guests Say About Their Stay

Max

10.0

/ 10

The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking. The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area. The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!

Jennifer

10.0

/ 10

The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!

Maurice

10.0

/ 10

Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.

In the Area

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Roca E4-122 & Amazonas Ave, Quito, Pichincha, Ecuador, 170517

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

In Quito (La Mariscal)

Available Room Types in Mercure Alameda Quito

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Mercure Alameda Quito Address: Map & Location

Roca E4-122 & Amazonas Ave, Quito, Pichincha, Ecuador, 170517

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Discover More About Mercure Alameda Quito

General

In Quito (La Mariscal)

Location

Located in Quito (La Mariscal), Mercure Alameda Quito is a 4-minute walk from La Mariscal Craft Market and 8 minutes by foot from Foch Square. This luxury hotel is 0.4 mi (0.7 km) from House of Ecuadorian Culture and 1.1 mi (1.7 km) from Palacio de Gobierno.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

La Mariscal Craft Market - 0.3 km / 0.2 mi
El Ejido Park - 0.5 km / 0.3 mi
Cuyabeno Lodge - 0.5 km / 0.3 mi
Foch Square - 0.7 km / 0.4 mi
State Attorney General - 0.7 km / 0.4 mi
Ecuador Central Bank Museum - 0.7 km / 0.4 mi
Pontificia Catholic University of Ecuador - 0.8 km / 0.5 mi
Weilbauer Museum - 0.8 km / 0.5 mi
Teatro Sucre - 0.8 km / 0.5 mi
House of Ecuadorian Culture - 0.9 km / 0.5 mi
Teatro El Agora - 0.9 km / 0.5 mi
Central University of Ecuador - 0.9 km / 0.6 mi
Gabriela Mistral Square - 1 km / 0.6 mi
National Polytechnic School - 1.2 km / 0.7 mi
Salesian Polytechnic University - 1.2 km / 0.7 mi

The preferred airport for Mercure Alameda Quito is Mariscal Sucre Intl. Airport (UIO) - 38.1 km / 23.7 mi

Facilities

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Quito? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

For lunch or dinner, stop by Spicy Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 4:00 AM to 10:00 AM and on weekends from 4:00 AM to 10:30 AM for a fee.

Rooms

Stay in one of 144 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.

All facilities in Mercure Alameda Quito

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Romantic proposal packages
Fitness center
TV lounge
Health club
Garden
Spa
Sauna
Steam room

Hotel Services

Laundry service
Multilingual staff
Wedding service
Porter
24-hour Receptionist
Concierge

Accessibilty

Braille or raised signage
Accessible parking
Accessibility equipment
Accessible bathroom
Disabled access friendly

General

Banquet
Ballroom
Reception hall
Parking

Public Facilities

Elevator
Parking
Smoke-free area

Business Facilities

Business facilities
Business facilities
Conference rooms

Food and Drinks

Vegetarian meal
Breakfast

Transportation

Airport transfer
Storage

Connectivity

Free WiFi
Internet point

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Mercure Alameda Quito

Important Note

Pool access available from 6:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Fee for buffet breakfast: approximately USD 18.75 for adults and USD 15.38 for children
Airport shuttle fee: USD 26 per person (one-way)
Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), LGBTQIA+ friendly, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Mercure Alameda Quito	144
Number of floors in Mercure Alameda Quito	10
Another facilities in Mercure Alameda Quito	Shops, Romantic proposal packages, Fitness center, TV lounge, Health club

Frequently asked question in Mercure Alameda Quito

What are available facilities at Mercure Alameda Quito?

There are top facilites at Mercure Alameda Quito such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Mercure Alameda Quito?

Check-in time at Mercure Alameda Quito is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Mercure Alameda Quito provide breakfast?

Yes, Mercure Alameda Quito provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Mercure Alameda Quito?

Mercure Alameda Quito is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Mercure Alameda Quito have?

Mercure Alameda Quito has 10 floors.

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More Reviews from Other Guests in Mercure Alameda Quito

Overall Ratings & Reviews Mercure Alameda Quito

Other sources (276)

8.8

Very Good

From 276 reviews

Cleanliness

9.4

Room Comfort

8.8

Location

8.6

Service and Facilites

9.0

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Traveler Reviews Mercure Alameda Quito

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Top reviews

Max

Leisure with Children

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Jennifer

Leisure with Friends

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!

Maurice

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.

George

with Partner

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Staff was as friendly and helpful as I have witnessed in a long time.

Jerzy

Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Great

LENROY

Leisure

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Comfortable room.

Jerzy

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Nice rooms, nice spa but cold water jets didn't work in the thermal shower

mike

Leisure

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it

Fernando

4.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Le Falta Entrenar a su personal Septiembre de 2025 Lindo hotel pero le falta entretamiento al personal para ser verdaderamente de 5 estrellas. Durante mi estadía: 1- la housekeeper tocó una vez y en seguida abrió la puerta a las 7:30 AM para decir que quería hacer una inspección. 2- el SPA no tiene personal fijo asi que tuve que esperar 10 minutos para que me den una toalla y una llave para el locker. 3- Al final de la estadía, mientras esperaba a mi familia en un sofa en un lobby trasero, agentes de seguridad me dijeron que debía irme a otro sofa porque esa zona es restringida. Sin embargo, no hay ninguna señal escrita que indique zona restringida. Un poquito de atencion a detalles les convendria para que puedan alcanzar un verdadero 5 estrellas.

Natalia

Business and Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Location, customer service, price is convenient

Cynthia

Leisure with Friends

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Didnt like - no heat

Melissa

Leisure with Partner

2.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Hotel claims to provide 5 Star amenities even though there was no air conditioning in the room - and not even a ceiling fan to circulate the air. The only option was to open windows, which meant hearing all of the city noise (cars, drunk people at night shouting/singing in the street, and sounds of the city). The room also didn't have a fridge provided, and there was no iron & ironing board present, but we had to specially request these. The shower in our original room wouldn't switch off and almost flooded the bathroom - after switching rooms, the hot water even in our second room would take 5 minutes to heat up before each shower. Rooms were very rundown, clearly in need of an update, and were not cleaned appropriately over several days. Cleaners hoovering at 7.30am waking us up - also lots of banging noise from the ceiling which we could only assume was weights being dropped in the gym above. Staff claims to speak English fluently but there were several misunderstandings which caused us problems throughout our stay (especially with Taxis being arranged for destinations we never said we were going to!). We were not advised at the time of booking that shower caps were mandatory to use the pools AND that the hotel would charge $5 each for them instead of providing them to guests for free as part of the hotel. No other hotel in Quito made this mandatory. There was also a mandatory 10% tip added to every bill without our consent and without us being told!!!

Edwin

Leisure Family

8.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

We have stayed here before and we generally find the quality and service to be good. There was a glitch this time, however. We had a 3 night stay. On day 2, we started to smell sewage in the bathroom. It became so bad, we had to switch rooms. Further, the pillows provided were uncomfortable and difficult to sleep on.

David

Leisure with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Very comfortable room, very helpful staff, great service.

Ronald

Business and Leisure with Partner

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has "cold" weather this month, so, opening the windows helped (we were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area. Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.

Mark

Leisure with Partner

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.

Alan

Leisure with Friends

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great.

Sanjit

Leisure Family

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

About 40 minutes from airport. Great staff, decent breakfast

Sanjit

Leisure Family

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here

Lielani

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Number of reviews per page

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