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Mercure Alameda Quito
Hotels
8.8
/10
Very Good
276 reviews
What Guests Say About Their Stay
Max
10.0
/ 10
The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking.
The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area.
The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!
Jennifer
10.0
/ 10
The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!
Maurice
10.0
/ 10
Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.
In the Area
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Roca E4-122 & Amazonas Ave, Quito, Pichincha, Ecuador, 170517
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Mercure Alameda Quito
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What's around Mercure Alameda Quito
Roca E4-122 & Amazonas Ave, Quito, Pichincha, Ecuador, 170517
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Discover More About Mercure Alameda Quito
General
In Quito (La Mariscal)
Location
Located in Quito (La Mariscal), Mercure Alameda Quito is a 4-minute walk from La Mariscal Craft Market and 8 minutes by foot from Foch Square. This luxury hotel is 0.4 mi (0.7 km) from House of Ecuadorian Culture and 1.1 mi (1.7 km) from Palacio de Gobierno.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
La Mariscal Craft Market - 0.3 km / 0.2 mi
El Ejido Park - 0.5 km / 0.3 mi
Cuyabeno Lodge - 0.5 km / 0.3 mi
Foch Square - 0.7 km / 0.4 mi
State Attorney General - 0.7 km / 0.4 mi
Ecuador Central Bank Museum - 0.7 km / 0.4 mi
Pontificia Catholic University of Ecuador - 0.8 km / 0.5 mi
Weilbauer Museum - 0.8 km / 0.5 mi
Teatro Sucre - 0.8 km / 0.5 mi
House of Ecuadorian Culture - 0.9 km / 0.5 mi
Teatro El Agora - 0.9 km / 0.5 mi
Central University of Ecuador - 0.9 km / 0.6 mi
Gabriela Mistral Square - 1 km / 0.6 mi
National Polytechnic School - 1.2 km / 0.7 mi
Salesian Polytechnic University - 1.2 km / 0.7 mi
The preferred airport for Mercure Alameda Quito is Mariscal Sucre Intl. Airport (UIO) - 38.1 km / 23.7 mi
Facilities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Quito? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
For lunch or dinner, stop by Spicy Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 4:00 AM to 10:00 AM and on weekends from 4:00 AM to 10:30 AM for a fee.
Rooms
Stay in one of 144 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
All facilities in Mercure Alameda Quito
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Shops
- Romantic proposal packages
- Fitness center
- TV lounge
- Health club
- Garden
- Spa
- Sauna
- Steam room
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Porter
- 24-hour Receptionist
- Concierge
Accessibilty
- Braille or raised signage
- Accessible parking
- Accessibility equipment
- Accessible bathroom
- Disabled access friendly
General
- Banquet
- Ballroom
- Reception hall
- Parking
Public Facilities
- Elevator
- Parking
- Smoke-free area
Business Facilities
- Business facilities
- Business facilities
- Conference rooms
Food and Drinks
- Vegetarian meal
- Breakfast
Transportation
- Airport transfer
- Storage
Connectivity
- Free WiFi
- Internet point
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Mercure Alameda Quito
Important Note
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately USD 18.75 for adults and USD 15.38 for children
- Airport shuttle fee: USD 26 per person (one-way)
- Rollaway bed fee: USD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), LGBTQIA+ friendly, Cashless transactions are available, Essential workers only - NO
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mercure Alameda Quito | 144 |
Number of floors in Mercure Alameda Quito | 10 |
Another facilities in Mercure Alameda Quito | Shops, Romantic proposal packages, Fitness center, TV lounge, Health club |
Frequently asked question in Mercure Alameda Quito
What are available facilities at Mercure Alameda Quito?
There are top facilites at Mercure Alameda Quito such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Alameda Quito?
The standard check-in time at Mercure Alameda Quito is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mercure Alameda Quito provide breakfast?
Yes, Mercure Alameda Quito provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mercure Alameda Quito have?
Mercure Alameda Quito is a 5.0-star hotel.
How many floors does Mercure Alameda Quito have?
Mercure Alameda Quito has 10 floors.
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More Reviews from Other Guests in Mercure Alameda Quito
Overall Ratings & Reviews Mercure Alameda Quito
Other sources (276)
8.8
Very Good
From 276 reviews
Cleanliness
9.4
Room Comfort
8.8
Location
8.6
Service and Facilites
9.0
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Traveler Reviews Mercure Alameda Quito
Number of reviews per page
20
40
Top reviews
Max
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking.
The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area.
The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!
Read More
Jennifer
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!
Maurice
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.
George
with Partner
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Staff was as friendly and helpful as I have witnessed in a long time.
Jerzy
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great
LENROY
Leisure
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Comfortable room.
Jerzy
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Nice rooms, nice spa but cold water jets didn't work in the thermal shower
mike
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it
Fernando
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Le Falta Entrenar a su personal
Septiembre de 2025
Lindo hotel pero le falta entretamiento al personal para ser verdaderamente de 5 estrellas.
Durante mi estadía:
1- la housekeeper tocó una vez y en seguida abrió la puerta a las 7:30 AM para decir que quería hacer una inspección.
2- el SPA no tiene personal fijo asi que tuve que esperar 10 minutos para que me den una toalla y una llave para el locker.
3- Al final de la estadía, mientras esperaba a mi familia en un sofa en un lobby trasero, agentes de seguridad me dijeron que debía irme a otro sofa porque esa zona es restringida. Sin embargo, no hay ninguna señal escrita que indique zona restringida.
Un poquito de atencion a detalles les convendria para que puedan alcanzar un verdadero 5 estrellas.
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Natalia
Business and Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Location, customer service, price is convenient
Cynthia
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Didnt like - no heat
Melissa
Leisure with Partner
2.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Hotel claims to provide 5 Star amenities even though there was no air conditioning in the room - and not even a ceiling fan to circulate the air. The only option was to open windows, which meant hearing all of the city noise (cars, drunk people at night shouting/singing in the street, and sounds of the city). The room also didn't have a fridge provided, and there was no iron & ironing board present, but we had to specially request these.
The shower in our original room wouldn't switch off and almost flooded the bathroom - after switching rooms, the hot water even in our second room would take 5 minutes to heat up before each shower.
Rooms were very rundown, clearly in need of an update, and were not cleaned appropriately over several days.
Cleaners hoovering at 7.30am waking us up - also lots of banging noise from the ceiling which we could only assume was weights being dropped in the gym above.
Staff claims to speak English fluently but there were several misunderstandings which caused us problems throughout our stay (especially with Taxis being arranged for destinations we never said we were going to!). We were not advised at the time of booking that shower caps were mandatory to use the pools AND that the hotel would charge $5 each for them instead of providing them to guests for free as part of the hotel. No other hotel in Quito made this mandatory. There was also a mandatory 10% tip added to every bill without our consent and without us being told!!!
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Edwin
Leisure Family
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
We have stayed here before and we generally find the quality and service to be good. There was a glitch this time, however. We had a 3 night stay. On day 2, we started to smell sewage in the bathroom. It became so bad, we had to switch rooms. Further, the pillows provided were uncomfortable and difficult to sleep on.
David
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Very comfortable room, very helpful staff, great service.
Ronald
Business and Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has "cold" weather this month, so, opening the windows helped (we
were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido
park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area.
Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
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Mark
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.
Alan
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great.
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Sanjit
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
About 40 minutes from airport. Great staff, decent breakfast
Sanjit
Leisure Family
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here
Lielani
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
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Number of reviews per page
20
40
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