Cheltenham Chase Hotel & Spa

Hotels
Finding rooms for you...
8.2
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Judith

10.0
/ 10
Bed was lovely and comfortable as were the pillows,breakfast was delicious, staff were very friendly.

Phil

10.0
/ 10
Lovely modern hotel with nice spa facilities. Bedroom super comfy, clean bathroom with shower over bath. Breakfast was excellent. All staff were very welcoming.

Dominic

10.0
/ 10
Really nice staff. Was a little tired in some places but otherwise a lovely stay with good facilities
In the Area
See Map
Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Cheltenham Chase Hotel & Spa is located in area / city Brockworth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around Cheltenham Chase Hotel & Spa

Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB
Discover More Places
Lobby Cheltenham Chase Hotel & Spa
Exterior 2 Cheltenham Chase Hotel & Spa

Discover More About Cheltenham Chase Hotel & Spa

General
In the business district

Location
Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. This spa hotel is 4.8 mi (7.7 km) from Cheltenham General Hospital and 5 mi (8 km) from The Promenade.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Crickley Hill Country Park - 3.6 km / 2.2 mi
Prinknash Abbey - 4.1 km / 2.5 mi
Barnwood Arboretum & Park - 5.2 km / 3.2 mi
Gloucester Ski and Snowboard Centre - 6.5 km / 4 mi
University of Gloucestershire - 6.7 km / 4.1 mi
Robinswood Hill Country Park - 7.5 km / 4.6 mi
Cheltenham General Hospital - 7.7 km / 4.8 mi
University of Gloucestershire, Oxstalls Campus - 7.8 km / 4.8 mi
Imperial Gardens - 7.8 km / 4.8 mi
The Promenade - 8 km / 5 mi
Cheltenham Town Hall - 8.1 km / 5 mi
Parabola Arts Centre - 8.1 km / 5 mi
Cheltenham Playhouse - 8.1 km / 5 mi
Rococo Gardens - 8.2 km / 5.1 mi
Colwell Arts Centre - 8.4 km / 5.2 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.

Dining
Enjoy a meal at Hardy Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Cheltenham Chase Hotel & Spa

Bar, Cafe and Lounge Cheltenham Chase Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Cheltenham Chase Hotel & Spa
Swimming Pool
Entertainment Facility Cheltenham Chase Hotel & Spa
Entertainment Facility
Fitness Center Cheltenham Chase Hotel & Spa
Fitness Center
Functional Hall Cheltenham Chase Hotel & Spa
Functional Hall

Things to Do

  • Outdoor pool
  • Indoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Garden

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast

Family-friendly Facilities

  • Children games

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Cheltenham Chase Hotel & Spa

Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Green Tourism Program, Cashless transactions are available, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cheltenham Chase Hotel & Spa
122
Number of floors in Cheltenham Chase Hotel & Spa
2
Another facilities in Cheltenham Chase Hotel & Spa
Outdoor pool, Indoor pool, Outdoor facilities, TV lounge, Spa

Frequently asked question in Cheltenham Chase Hotel & Spa

What are available facilities at Cheltenham Chase Hotel & Spa?
There are top facilites at Cheltenham Chase Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cheltenham Chase Hotel & Spa?
The standard check-in time at Cheltenham Chase Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cheltenham Chase Hotel & Spa provide breakfast?
Yes, Cheltenham Chase Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cheltenham Chase Hotel & Spa?
Cheltenham Chase Hotel & Spa is a 4.0-star hotel.
How many floors does Cheltenham Chase Hotel & Spa have?
Cheltenham Chase Hotel & Spa has 2 floors.
See All

More Reviews from Other Guests in Cheltenham Chase Hotel & Spa

8.2
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cheltenham Chase Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jackie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Off to a sterling start with quick and easy check-in, room was really nice, big, spotless and very comfortable bed. Considering the size of the room, the shower could have been a bit bigger! Otherwise everything was perfect. Good night's sleep. Up until Breakfast that is which was an absolute shambles! We wandered down just before 9 am considering breakfast went on till 10.30 am to find that they had ran out of such things as baked beans, pastries, muffins and the like. Waited absolutely ages for a re-stock on hot food. So long that someone cleared away our drinks that were still on our table so that when we went back to it it had been re-set!! Not so good. Need more staff on at breakfast time and certainly the kitchen need to be more aware of a full hotel when serving breakfast till 10.30 am not to run out of stuff at 9 am!! Other than breakfast the stay was great.
Read More
Beverley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel. Very spacious rooms, great Spa.
Maria
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we stayed in the hotel for a long weekend. The hotel needs a bit of cleaning, especially the SPA area.
STEPHEN
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good place to stay with a couple of nearby restaurants and pubs
Anthony
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

breakfast was great. pool was great and so was the gym nice setting, and the car park was very safe, secure and free!
Donna-Marisa
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were all very helpful and accommodating
Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great venue and excellent value for money.
Judith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bed was lovely and comfortable as were the pillows,breakfast was delicious, staff were very friendly.
Ms Nicola A
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and helpful throughout our stay. The bar area was nice and comfortable for a drink, with a good atmosphere. The restaurant served nice food and we enjoyed our meals. The pool area could have been a little cleaner, and the jacuzzi system was frustrating as it was on a timer, only 4 minutes on and then 10 minutes off, which was quite annoying. The standout part of the hotel was definitely the breakfast and the breakfast staff, who were excellent. Overall, yes, we would stay again.
Read More
Gift
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was extra excellent
Catriona
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Average breakfast. Spa and pool is small and busy with locals.
Kirstie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was great and staff were friendly just felt a little short staffed on occasion
Barbara
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is excellent other than the restaurant. We stay here regularly on the way to Devon. We tried the restaurant on the way and it wasn't good. Tried again on the way back with 10%discount and had to send the meal back. Next time we stay in July we will dine at the premier inn/beafeater 10mins away Otherwise all was good
Phil
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely modern hotel with nice spa facilities. Bedroom super comfy, clean bathroom with shower over bath. Breakfast was excellent. All staff were very welcoming.
Shawn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

10/10 would stay here again!
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bit of a mixed experience with this hotel. Generally decent public spaces and our room was spacious and modern. The spa facilities are underwhelming, and the changing rooms could definitely use a refit. It was difficult to find a locker that locked! Just feels a bit tired overall. We visited over the May bank holiday to go to the Cheltenham cheese roll event. One would assume the hotel would have predicted that this would be a busy time and staff accordingly. Alas, it was not the case. The queue in the bar for a drink was ridiculous for the two poor bar staff on duty, and we had the same experience in the restaurant. The first night there was a sign to say no hot food was available, and the second night which we had booked an early seating at 6pm, we sat till 7pm waiting for food. At which point I told the waiter not to bring it if it didn't come out in the next few minutes. It was duly served, and the burger which I figured would be really difficult to mess up was practically inedible. My wifes meal although not bad was just unseasoned and bland. An extremely disappointing experience. I do want to state that our complaint is not with the staff, they were running ragged the whole time, and the same is true of the all the staff we dealt with, but the hotel management or whoever runs Q hotels needs to take a look at staffing levels at busy times. I am aware that maybe on a normal weekend things may have been better, and others may have better experiences.
Read More
Graham
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room nice and clean friendly staff and good buffet breakfast.
Olive
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

good location and easy to find. Pool was good size and the steam and sauna empty when we were there .clean changing rooms with code lockers so no need for money. breakfast had plenty of choices.
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place to stay, clean and well located.
Ann
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent breakfast.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Cheltenham Chase Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cheltenham Chase Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jackie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Off to a sterling start with quick and easy check-in, room was really nice, big, spotless and very comfortable bed. Considering the size of the room, the shower could have been a bit bigger! Otherwise everything was perfect. Good night's sleep. Up until Breakfast that is which was an absolute shambles! We wandered down just before 9 am considering breakfast went on till 10.30 am to find that they had ran out of such things as baked beans, pastries, muffins and the like. Waited absolutely ages for a re-stock on hot food. So long that someone cleared away our drinks that were still on our table so that when we went back to it it had been re-set!! Not so good. Need more staff on at breakfast time and certainly the kitchen need to be more aware of a full hotel when serving breakfast till 10.30 am not to run out of stuff at 9 am!! Other than breakfast the stay was great.
Read More
Beverley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel. Very spacious rooms, great Spa.
Maria
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we stayed in the hotel for a long weekend. The hotel needs a bit of cleaning, especially the SPA area.
STEPHEN
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good place to stay with a couple of nearby restaurants and pubs
Anthony
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

breakfast was great. pool was great and so was the gym nice setting, and the car park was very safe, secure and free!
Donna-Marisa
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were all very helpful and accommodating
Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great venue and excellent value for money.
Judith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bed was lovely and comfortable as were the pillows,breakfast was delicious, staff were very friendly.
Ms Nicola A
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and helpful throughout our stay. The bar area was nice and comfortable for a drink, with a good atmosphere. The restaurant served nice food and we enjoyed our meals. The pool area could have been a little cleaner, and the jacuzzi system was frustrating as it was on a timer, only 4 minutes on and then 10 minutes off, which was quite annoying. The standout part of the hotel was definitely the breakfast and the breakfast staff, who were excellent. Overall, yes, we would stay again.
Read More
Gift
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was extra excellent
Catriona
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Average breakfast. Spa and pool is small and busy with locals.
Kirstie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was great and staff were friendly just felt a little short staffed on occasion
Barbara
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is excellent other than the restaurant. We stay here regularly on the way to Devon. We tried the restaurant on the way and it wasn't good. Tried again on the way back with 10%discount and had to send the meal back. Next time we stay in July we will dine at the premier inn/beafeater 10mins away Otherwise all was good
Phil
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely modern hotel with nice spa facilities. Bedroom super comfy, clean bathroom with shower over bath. Breakfast was excellent. All staff were very welcoming.
Shawn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

10/10 would stay here again!
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bit of a mixed experience with this hotel. Generally decent public spaces and our room was spacious and modern. The spa facilities are underwhelming, and the changing rooms could definitely use a refit. It was difficult to find a locker that locked! Just feels a bit tired overall. We visited over the May bank holiday to go to the Cheltenham cheese roll event. One would assume the hotel would have predicted that this would be a busy time and staff accordingly. Alas, it was not the case. The queue in the bar for a drink was ridiculous for the two poor bar staff on duty, and we had the same experience in the restaurant. The first night there was a sign to say no hot food was available, and the second night which we had booked an early seating at 6pm, we sat till 7pm waiting for food. At which point I told the waiter not to bring it if it didn't come out in the next few minutes. It was duly served, and the burger which I figured would be really difficult to mess up was practically inedible. My wifes meal although not bad was just unseasoned and bland. An extremely disappointing experience. I do want to state that our complaint is not with the staff, they were running ragged the whole time, and the same is true of the all the staff we dealt with, but the hotel management or whoever runs Q hotels needs to take a look at staffing levels at busy times. I am aware that maybe on a normal weekend things may have been better, and others may have better experiences.
Read More
Graham
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room nice and clean friendly staff and good buffet breakfast.
Olive
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

good location and easy to find. Pool was good size and the steam and sauna empty when we were there .clean changing rooms with code lockers so no need for money. breakfast had plenty of choices.
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place to stay, clean and well located.
Ann
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent breakfast.
Number of reviews per page
20
40