Cheltenham Chase Hotel & Spa

Hotels
8.2
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Alison

10.0
/ 10
Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break.

Claire

10.0
/ 10
The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities.

Patricia

10.0
/ 10
Good location to both Gloucester and Cheltenham if you drive Room /bed/bathroom really comfi
In the Area
See Map
Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Cheltenham Chase Hotel & Spa is located in area / city Brockworth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Cheltenham Chase Hotel & Spa

Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB
Discover More Places
Lobby Cheltenham Chase Hotel & Spa
Exterior 2 Cheltenham Chase Hotel & Spa

Discover More About Cheltenham Chase Hotel & Spa

General


In the business district

Location


Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. This spa hotel is 4.8 mi (7.7 km) from Cheltenham General Hospital and 5 mi (8 km) from The Promenade.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Crickley Hill Country Park - 3.6 km / 2.2 mi
Prinknash Abbey - 4.1 km / 2.5 mi
Barnwood Arboretum & Park - 5.2 km / 3.2 mi
Gloucester Ski and Snowboard Centre - 6.5 km / 4 mi
University of Gloucestershire - 6.7 km / 4.1 mi
Robinswood Hill Country Park - 7.5 km / 4.6 mi
Cheltenham General Hospital - 7.7 km / 4.8 mi
University of Gloucestershire, Oxstalls Campus - 7.8 km / 4.8 mi
Imperial Gardens - 7.8 km / 4.8 mi
The Promenade - 8 km / 5 mi
Cheltenham Town Hall - 8.1 km / 5 mi
Parabola Arts Centre - 8.1 km / 5 mi
Cheltenham Playhouse - 8.1 km / 5 mi
Rococo Gardens - 8.2 km / 5.1 mi
Colwell Arts Centre - 8.4 km / 5.2 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.

Dining


Enjoy a meal at Hardy Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Cheltenham Chase Hotel & Spa

Bar, Cafe and Lounge Cheltenham Chase Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Cheltenham Chase Hotel & Spa
Swimming Pool
Entertainment Facility Cheltenham Chase Hotel & Spa
Entertainment Facility
Fitness Center Cheltenham Chase Hotel & Spa
Fitness Center
Functional Hall Cheltenham Chase Hotel & Spa
Functional Hall

Things to Do

  • Outdoor pool
  • Indoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Garden

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast

Family-friendly Facilities

  • Children games

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Cheltenham Chase Hotel & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cheltenham Chase Hotel & Spa
122
Number of floors in Cheltenham Chase Hotel & Spa
2
Another facilities in Cheltenham Chase Hotel & Spa
Outdoor pool, Indoor pool, Outdoor facilities, TV lounge, Spa

Frequently asked question in Cheltenham Chase Hotel & Spa

What are available facilities at Cheltenham Chase Hotel & Spa?
There are top facilites at Cheltenham Chase Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cheltenham Chase Hotel & Spa?
The standard check-in time at Cheltenham Chase Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cheltenham Chase Hotel & Spa provide breakfast?
Yes, Cheltenham Chase Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cheltenham Chase Hotel & Spa?
Cheltenham Chase Hotel & Spa is a 4.0-star hotel.
How many floors does Cheltenham Chase Hotel & Spa have?
Cheltenham Chase Hotel & Spa has 2 floors.
See All

More Reviews from Other Guests in Cheltenham Chase Hotel & Spa

8.2
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cheltenham Chase Hotel & Spa

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and generally well maintained. The staff, particularly at breakfast were friendly and helpful. The breakfast itself was very tasty and good quality. There was a reasonable selection of breakfast items. Unfortunately we ended up with an interconnecting room, so despite the hotel being advertised as having sound proof rooms, it really wasn’t. We could hear our next door neighbours chatting and they woke us when they returned home late. The pillows were really uncomfortable so we didn’t get a great night’s sleep.
Read More
Mrs Hannah
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The breakfast was good. Lots of options. The pool area was dull. And changing rooms seem tired. And unwelcoming. Hot tub water looked murky.
thelma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms a little dated but clean. Jacuzzi the choriddxwas too much we all suffered in our eyes, so painful.
Alison
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break.
Margaret
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The breakfast was perfect but unfortunately dinner was not. The food was dredful.so much so was returned. Then today had a problrm of being charged for another guests drinkd. Not impressed
Craig
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was nice! Bed was comfy. There was a door leading to the room next door to us which wasn’t locked but we just put some bags up next to it.
Chris
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Its always good there
John
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Generally comfortable. Bar and restaurant staff friendly. EV parking very good. Bathroom cold. Towel rail not working. Asked for it to be sorted but nothing happened. Pool good size but run down.(e.g some changing room showers not working, jacuzzi not working and pool shower cold with blocked drain.)
Philip
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms comfortable. Common areas in good repair. My bathroom needed a little attention. Spa and gym area a little limited but not too busy. Stayed 3 times now and the jacuzzi has never been working
Ray
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room
Ryan
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Pool was lovely, and the room size was great. Breakfast was pretty poor with most of the food cold. The toaster was also broken. Small fridge in the room was a nice touch although never really got cold enough to cool drinks. Tv was broken and kept turning off after 2/5 mins.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities.
Debbie
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was lovely but the swimming pool was small and there were children splashing around the who time so not very relaxing. The waitresses for the meals are not very efficient. We had to wait a long time for our order to be taken. At breakfast, the food was not replenished and it was difficult to find someone to take orders from the kitchen.
Read More
Sitangsupa
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The was clean, the bed was bad we had double room. One side of the bed was sink/broken so uncomfortable. Tried to call room service no one answered, call reception and transfer the call still no one answered. So have to go ordered at restaurant for room service and staff argue that never hear the phone ringing (we tried for an hour)
Read More
Barbara
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel, right in the heart of it all
amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

V clean throughout. Lovely friendly staff
Maisy
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Here’s a clear and balanced review you can use: ⸻ The room was a good size, very clean, and the beds were really comfortable, which made for a pleasant stay overall. However, the hotel allows dogs and unfortunately we were woken up several times during the night and again early in the morning by barking. This was disappointing as we’ve never experienced this in a hotel before. The pool was dirty and had a very unpleasant smell, and the gym was too busy to access during our stay. With a few improvements, this could be a much better experience.
Read More
Patricia
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location to both Gloucester and Cheltenham if you drive Room /bed/bathroom really comfi
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms air-conditioning/heating was not working, the toilet/ bathroom extractor fan did not work, the window did not open, everything else in short stay was ok
Alan
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The first night we stayed in room 140, we had no sleep as there was a loud fan going all night in the room next door. When we reported it to the receptionist the following morning we were told it was a computer room and they would send a maintenance man to investigate. Later that morning we asked if we could move rooms as the noice was still going. We were moved later that day to room 126 and managed a reasonable night sleep. When we left the hotel this morning the noice was still coming from the computer room, it certainly hadn’t been sorted, we think the noice is something that is always there. Last night we phoned down for room service, and after the phone ringing for 10mins and nobody answering we gave up and went out for food, not good service.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Cheltenham Chase Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cheltenham Chase Hotel & Spa

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and generally well maintained. The staff, particularly at breakfast were friendly and helpful. The breakfast itself was very tasty and good quality. There was a reasonable selection of breakfast items. Unfortunately we ended up with an interconnecting room, so despite the hotel being advertised as having sound proof rooms, it really wasn’t. We could hear our next door neighbours chatting and they woke us when they returned home late. The pillows were really uncomfortable so we didn’t get a great night’s sleep.
Read More
Mrs Hannah
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The breakfast was good. Lots of options. The pool area was dull. And changing rooms seem tired. And unwelcoming. Hot tub water looked murky.
thelma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms a little dated but clean. Jacuzzi the choriddxwas too much we all suffered in our eyes, so painful.
Alison
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break.
Margaret
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The breakfast was perfect but unfortunately dinner was not. The food was dredful.so much so was returned. Then today had a problrm of being charged for another guests drinkd. Not impressed
Craig
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was nice! Bed was comfy. There was a door leading to the room next door to us which wasn’t locked but we just put some bags up next to it.
Chris
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Its always good there
John
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Generally comfortable. Bar and restaurant staff friendly. EV parking very good. Bathroom cold. Towel rail not working. Asked for it to be sorted but nothing happened. Pool good size but run down.(e.g some changing room showers not working, jacuzzi not working and pool shower cold with blocked drain.)
Philip
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms comfortable. Common areas in good repair. My bathroom needed a little attention. Spa and gym area a little limited but not too busy. Stayed 3 times now and the jacuzzi has never been working
Ray
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room
Ryan
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Pool was lovely, and the room size was great. Breakfast was pretty poor with most of the food cold. The toaster was also broken. Small fridge in the room was a nice touch although never really got cold enough to cool drinks. Tv was broken and kept turning off after 2/5 mins.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities.
Debbie
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was lovely but the swimming pool was small and there were children splashing around the who time so not very relaxing. The waitresses for the meals are not very efficient. We had to wait a long time for our order to be taken. At breakfast, the food was not replenished and it was difficult to find someone to take orders from the kitchen.
Read More
Sitangsupa
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The was clean, the bed was bad we had double room. One side of the bed was sink/broken so uncomfortable. Tried to call room service no one answered, call reception and transfer the call still no one answered. So have to go ordered at restaurant for room service and staff argue that never hear the phone ringing (we tried for an hour)
Read More
Barbara
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel, right in the heart of it all
amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

V clean throughout. Lovely friendly staff
Maisy
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Here’s a clear and balanced review you can use: ⸻ The room was a good size, very clean, and the beds were really comfortable, which made for a pleasant stay overall. However, the hotel allows dogs and unfortunately we were woken up several times during the night and again early in the morning by barking. This was disappointing as we’ve never experienced this in a hotel before. The pool was dirty and had a very unpleasant smell, and the gym was too busy to access during our stay. With a few improvements, this could be a much better experience.
Read More
Patricia
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location to both Gloucester and Cheltenham if you drive Room /bed/bathroom really comfi
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms air-conditioning/heating was not working, the toilet/ bathroom extractor fan did not work, the window did not open, everything else in short stay was ok
Alan
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The first night we stayed in room 140, we had no sleep as there was a loud fan going all night in the room next door. When we reported it to the receptionist the following morning we were told it was a computer room and they would send a maintenance man to investigate. Later that morning we asked if we could move rooms as the noice was still going. We were moved later that day to room 126 and managed a reasonable night sleep. When we left the hotel this morning the noice was still coming from the computer room, it certainly hadn’t been sorted, we think the noice is something that is always there. Last night we phoned down for room service, and after the phone ringing for 10mins and nobody answering we gave up and went out for food, not good service.
Read More
Number of reviews per page
20
40