Cheltenham Chase Hotel & Spa

Hotels
Finding rooms for you...
8.2
Very Good
1,001 reviews

What Guests Say About Their Stay

Mike

10.0
/ 10
Gym and Spa facilities were good. Room very nice - spacious and bed was comfy. Breakfast good but can get a little crammed during the busy periods. Overall great hotel

Imran

10.0
/ 10
Really enjoyed the stay, great staff, service and facilities, breakfast was great , a really nice place to stay

Richard

10.0
/ 10
Wry impressed. Rooms are spotless and to a very high standard and spacious. Staff are very attentive with great facilities on site
In the Area
See Map
Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Cheltenham Chase Hotel & Spa is located in area / city Brockworth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Cheltenham Chase Hotel & Spa

Shurdington Road, Brockworth, Tewkesbury District, Brockworth, Gloucestershire, England, GL3 4PB
Discover More Places

Discover More About Cheltenham Chase Hotel & Spa

General
In the business district

Location
Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. This spa hotel is 4.8 mi (7.7 km) from Cheltenham General Hospital and 5.8 mi (9.4 km) from Gloucester Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Crickley Hill Country Park - 3.6 km / 2.2 mi
Prinknash Abbey - 4.1 km / 2.5 mi
Barnwood Arboretum & Park - 5.2 km / 3.2 mi
Gloucester Ski and Snowboard Centre - 6.5 km / 4 mi
University of Gloucestershire - 6.7 km / 4.1 mi
Robinswood Hill Country Park - 7.5 km / 4.6 mi
Cheltenham General Hospital - 7.7 km / 4.8 mi
University of Gloucestershire, Oxstalls Campus - 7.8 km / 4.8 mi
Imperial Gardens - 7.8 km / 4.8 mi
Cheltenham Town Hall - 8.1 km / 5 mi
Parabola Arts Centre - 8.1 km / 5 mi
Cheltenham Playhouse - 8.1 km / 5 mi
Rococo Gardens - 8.2 km / 5.1 mi
Colwell Arts Centre - 8.4 km / 5.2 mi
St Marys Painswick - 8.4 km / 5.2 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.

Dining
Enjoy a meal at Hardy Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Cheltenham Chase Hotel & Spa

Family-friendly Facilities

  • Children games

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Indoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Garden

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Cheltenham Chase Hotel & Spa

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cheltenham Chase Hotel & Spa
122
Number of floors in Cheltenham Chase Hotel & Spa
2
Another facilities in Cheltenham Chase Hotel & Spa
Children games, Vegetarian meal, Breakfast, Indoor pool, Outdoor facilities

Frequently asked question in Cheltenham Chase Hotel & Spa

What are available facilities at Cheltenham Chase Hotel & Spa?
There are top facilites at Cheltenham Chase Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cheltenham Chase Hotel & Spa?
The standard check-in time at Cheltenham Chase Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cheltenham Chase Hotel & Spa provide breakfast?
Yes, Cheltenham Chase Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cheltenham Chase Hotel & Spa?
Cheltenham Chase Hotel & Spa is a 4.0-star hotel.
How many floors does Cheltenham Chase Hotel & Spa have?
Cheltenham Chase Hotel & Spa has 2 floors.
See All

More Reviews from Other Guests in Cheltenham Chase Hotel & Spa

8.2
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cheltenham Chase Hotel & Spa

Number of reviews per page
20
40
Top reviews
Kirstie
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful well finished rooms
Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Gym and Spa facilities were good. Room very nice - spacious and bed was comfy. Breakfast good but can get a little crammed during the busy periods. Overall great hotel
Imran
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really enjoyed the stay, great staff, service and facilities, breakfast was great , a really nice place to stay
Christopher
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Major staffing issue in kitchen and hospitality - we waited 40 mins for a sharer and starter on Saturday night, then it all came together. Another table of 6 waited 1 hr 40 mins for one salad to arrive! Salmon dish was tiny and overcooked. Sent it back. The waiter Omar was brilliant at service recovery and very apologetic - hats off to him. Breakfast was pretty poor too - only one coffee machine for hundreds of guests, food took ages to be replenished and tables not cleared. Staff on reception not so helpful - on arrival on Saturday afternoon after a very long journey I was advised the pool would be open until 8.45pm, to then go to the spa at 7pm to find it was closed on weekends at 6.45pm - very annoying! Specifically booked the hotel for use of the pool. When I did use it the facilities were dated, pool smaller than photos suggest and an aqua class was going on one morning! Best part was the room - nice size room, nice furnishings, good bed and a fridge. This is why I haven’t given it a ‘terrible’ rating. Mostly clean but dust on lamps and headboard. Good easy parking. Overall a 90’s tired hotel needing some updating with major service issues.
Read More
Richard
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wry impressed. Rooms are spotless and to a very high standard and spacious. Staff are very attentive with great facilities on site
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room.
Read More
Debbie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic stay all perfect!
David John
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was spacious and very comfortable, the pool and jacuzzi were brilliant. Breakfast was excellent with lots of choice. The weather was very hot and our first evening we were able to sit outside in the shade to eat, after that food was not served outside or in the lounge after 6 pm. We found this disappointing as we didn’t want to eat in the restaurant. This was the only negative of our stay (we stayed for four nights) The staff were polite and helpful at all times.
Read More
michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel though it’s in Gloucester not Cheltenham .. fab Spa facilities one of the best I’ve been to and I’ve been to many . Lockers a little tricky to lock , kept the staff busy unlocking ! Breakfast was good , we had a drink in the bar late, think they wanted to close from response I got . Our room was very good but realised when I got home I had booked a bigger family room (3beds) but got a cheaper double room . I have no hesitation to return just be careful what you book .
Read More
Carol
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overcooked breakfast, poor quality coffee from a machine, “bloomer” bread was ordinary sliced bread. Tea making tray in room not stocked properly. Pillows on bed extremely soft and a heavy quilt even though the weather was very hot. Restaurant did not appear to be open for proper evening meals. Stayed 2 nights, bed not made up and towels not tidied in the bathroom in the morning. Went specifically to make use of the spa, had a massage which was okay but expensive. Would not consider it a 4* hotel, at best 2*-3*.
Read More
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

​We booked our stay almost a year ago and were pleasantly surprised! As a wheelchair user in an accessible room, I found the facilities fantastic. Check-in was smooth; the desk is high, but staff thoughtfully provided a clipboard to sign paperwork. ​Our ground-floor room (Room 18) was clean and spacious enough to park and charge my wheelchair overnight while still moving comfortably. The bathroom featured a roll-in shower with a seat, a red pull cord, and a left-side drop-down transfer rail by the toilet. Note: the bed is standard hotel height with no pull cord or bedside sockets (ample sockets exist opposite the bed, which was fine for us). They also provide a vibrating under-pillow emergency alarm. ​Spa access was great. I rode to the changing room—which has a fully accessible roll-in shower/seat and toilet with rails—and used my walking stick to reach the pool. However, please note there are no transfer aids or hoists for the pool or hot tub. ​The food was fantastic! Any minor issues were rectified quickly, professionally, and apologetically. The staff were incredibly attentive and considerate throughout our visit. We had a truly wonderful stay and will definitely be returning next year!
Read More
David
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Vilma
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spa only had 3 or 4 loungers which was disappointing as chairs and table on other side was not easy to access. Sauna and steam room small but okay. Outside lounge area was nice for pastries and coffee. Breakfast is good had a great variety. Serve was friendly but not intrusive which made up for the rest. Loved my buttermilk pancakes, bacon and syrup! Dining after the spa was a big disappointment though as there's not much choice and we weren't able to order after 830pm as kitchens seem to close early. Even pubs in the area closed their kitchen at 845pm. We ended up driving to town (Cheltenham) to have dinner.
Read More
Sarah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Disappointed in the spa/swimming pool, hot tub making very peculiar sounds and steam room very small…stayed here about 2 years ago and it’s deteriorated since then in my opinion! Hardly any waiting staff so had a long wait on evening food, went elsewhere for food on second night! Breakfast we were constantly waiting on more of items to be replenished, lunch I asked for a refund as panini and wrap came out burnt. For the prices charged I was highly disappointed and won’t be returning again!!!!
Read More
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really first class, from the moment we arrived, to using the pool, to dining in, room spotless..breakfast was well worth it
Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

As soon as we arrived we were greeted nicely and given the information needed and were checked in. The room was fantastic, large, clean and really well equipped, the bed was huge and very comfortable, we had a nice view and the bathroom was clean and roomy. The spa was lovely and we had a lovely relax in there . We had a nice couple of drinks in the bar and watched the football. The breakfast in the morning was really nice with plenty of choice. Overall we had a great stay and will definitely revisit.
Read More
Shiuuli
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Booked a one night stay to avoid the hottest day of the year and it was absolute bliss! Room was pefect, had more than enough amenities and the size of the room...wow! Breakfast was lovely too. Really glad I chose to stay here. Will definitely stay again.
mark
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Expect lengthy delays at the bar, and even more in the restaurant, not enough staff, and young staff there are not trained well
Laura
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

i have mixed views on this hotel. welcome area and staff member that welcomed us in was excellent. she was very friendly, informative and this part of the hotel was well maintained and clean. our room was good, bed big and comfortable. however the spa facilities were not great. the area surrounding the pool was very small so not any loungers and only a few chairs so no where to sit and relax. the sauna was very hot, and steam room was good. the changing rooms were dirty and the floor especially needed a deep clean. the gym was a tiny box room with a handful of weights and i spent 15 mins in there and as there was 3 other people in there it meant it was we had paid for breakfast which was very good and plenty of choice. overall i was disappointed with the 'spa' facilities which were below expectations.
Read More
Manoj
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms were clean and nice. Breakfast was ok and no changes in breakfast menu next day as well. They keep same food items. Men’s changing room near pool was stinking with foul smell. Sauna size is too small as compared to hotel size.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.