Hampton by Hilton Newcastle

Nice clean hotel.

Everything from checking in to checking out staff was very polite amenities 10/10 I stay at Hampton by Hilton in York a few times a year but I will definitely be back in Newcastle

Bathroom was terrible toilet didn’t flush sink didn’t drain and shower fitted with seat that didn’t fold up so made things difficult Booked ‘queen room ‘ thinking queen sized bed WRONG normal sized bed Breakfast was a free for all which was manic

Although

Great hotel a stone throw from Newcastle Central Station. Plenty bars, shops and restaurants nearby. Very clean room, corridors and public areas. Helpful, friendly staff. Room a good size for a family of 3. Even had a safe which you don't often see. Aircon good (once we worked out the best settings!). Comfortable beds. A tiny bit of street noise but nothing that would keep you awake. We heard nothing from other rooms (above/below/adjacent). Breakfast usual "free breakfast" fayre. Food was plentiful, hot and well stocked. Restaurant was kept very clean during service. Nice bar/lobby area too. They do have bar food but we didn't try it. Would definitely come back when back in Newcastle.

Check in was quick and easy , staff were friendly, the breakfast was fantastic but the bed was rock solid. Unfortunately we ended our stay early due to not being able to sleep on the hard springy mattress.

Good value for money comfortable modern hotel ideally placed for central Newcastle and the main train station. Rooms well sound proofed. Price includes generous breakfast options.

Nice 3 day stay. Good location for the station. Room was clean, breakfast was ok.

The room was spotless bed was a bit uncomfortable breakfast was excellent hotel spotless and staff was very helpful

The staff were very welcoming also well mannered and excellently dressed in uniform Breakfast was brilliant loved all the different choices. Rooms were cleaned very day and clean fresh towels every day great tea facility ability in room

Good hotel, close to station. Staff very friendly and helpful. Room a good size, excellent shower. Breakfast adequate with plenty of choice

Breakfast was great, all 3 of our rooms booked had permanent issues with air conditioning and bathroom extraction where they did not work at all, so there was no air flow in the rooms and was hot all weekend. Maintenance came and reset the fusebox but it failed almost straight away after. We were supplied small fans but not great considering the hotel we thought we were booking. Other than that we had a lovely stay but feel slightly let down with the room circulation.

Online says soundproof rooms cant be if you can hear the night club from the 5th floor also there is a washing in the 5 floor as was going off early then 7am. Room needs a good clean dust on paintings in room and light fittings. Staff checking in were awesome, security trued telling me in a night time that was only my name in the room but I was the one the wrote the names but was quickly sorted. Didn't get much sleep come out the room next dat and next door had McDonald's all over the hallway didnt stay for breakfast just wanted leave so left first thing

Breakfast was good, clean room and hotel. Car park they recommend is a good 10-15min walk so just be aware

Had a nice wee break here and although we arrived a bit early we got into our room right away nice touch that ! staff couldn’t have been nicer, our room was clean and comfortable with a really good walk in shower 👍 Have to mention breakfast it was excellent plenty to choose from both hot and cold ! As it has been mentioned before don’t miss out on it really tasty ! All in all perfect stay 👍👍

The staff are the stars here, being extremely friendly and helpful throughout, but the property itself is tired and needing work. Fine for a couple of days if you're out and about and needing a very central hub but beyond that I'd be looking for something a little less rough around the edges. The front desk is shared with the bar but service was quick and friendly at both, with a limited bar selection and light meals available. Breakfast is included, and was fairly good - basic selection of hot items and your standard suite of cereals, porridge, yoghurt, fruit and pastries in a self-service buffet. We didn't have to queue or wait around for anything on any day and staff were helpful and quick in clearing tables to make decent use of the small dining area. Room was usable and cleaned daily but needed repair - one of two towel hooks had partially detached from the wall and couldn't be used, the bathroom door lock was damaged and only usable by force, the threshold strip between the wooden entry area and carpet was missing screws and a trip hazard, and the sofa bed mattress was all springs and no padding. Given its location it's also fairly noisy throughout the day and at night from the surrounding bars, pubs and streets though that's likely an issue with any hotel in the area. All in all, cheap and cheerful for a night or two with a decent included breakfast, but in need of maintenance (and, I suspect, has been for some time). No regrets, but won't be back.

Clean Room and bar area. Staff very helpful. Good check in. Plenty of choice at breakfast

Pros: Great buffet breakfast, exceeding expectations! Good location (right opposite train station), massive windows with views of the city. Shower pressure and cleanliness was great too. Cons: bed bases need sorted. It’s basically a piece of plywood which makes the most annoying noise when you do as much as breathe. Mattress was comfortable enough. We were on the top floor and noise in the corridor wasn’t much of an issue as it seemed to be quiet, but expect to hear anybody walking past as if they were in the room.

Room was great for what we needed. Bed mattress a little uncomfy but a good nights sleep for everyone. Breakfast was fab, with plenty of choice including fresh fruit and a waffle maker.

All good, breakfast average