ibis Coventry Centre

Title: Unbearably Hot Room, No Ventilation, Poor Response from Staff I stayed at Ibis Coventry Centre for one night and had a very poor experience. The air-conditioning unit in my room was malfunctioning and continuously blew out hot air, making the room unbearably hot throughout the night. Sleeping was almost impossible, and at times it felt stifling, as though there was very little air in the room. The situation was made worse by the fact that the window did not open fully and allowed hardly any fresh air into the room, so there was no way to ventilate or cool the room properly. I went to reception during the night after stepping outside for fresh air and asked two members of staff if a fan could be provided. They said they would arrange this, but nothing was ever brought to the room, leaving me to endure the extreme heat for the rest of the night. In addition to this, the curtains in the room were damaged, with visible holes that appeared to be cigarette burns. This gave a very poor impression of the room’s cleanliness and maintenance. I briefly raised these issues at check-out, but I was in a rush to catch a train and couldn’t explain the full extent at the time. Overall, this stay was extremely uncomfortable and disappointing, and I would not choose to stay here again.

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Room was perfectly clean, nice bed, and friendly staff

Room was clean and tidy, plenty of room in car park and £6 for the night was good value. Didn't have breakfast. Just used the hotel as a place to sleep as I stayed in Coventry as I was going to a concert in Birmingham. I would use again as my daughter goes to Coventry University.

Location

I haven’t eaten breakfast yet, but the food looks good. The staff is very work hard and keep the restaurant so clean .

Average everything apart from the staff who were great

Didn't like the prefrab toilet and shower although the shower had great pressure then toilet was smelly and backed up waste. Staff were lovely Sausage could do with improving and cooking a bit longer Didn't really use any other facilities

Really great stay. Room was functional. 24 hour bar service with nice atmosphere when we used in the evening. Relaxed breakfast. Plentiful and reasonable priced parking

Very clean. The cleaning staff were nice and helpful with anything extra i might needed for my room. The coffee machine was great. I loved the 24 hour bar service. Its pretty close to some local bars, restaurants etc. Id stay here again.

Value for money for a budget hotel.

Staff were very friendly and welcoming. Room was very clean and tidy

Was attending a graduation and it was great because it was walking distance to Coventry University. Large parking lot right outside the hotel. The rooms are a bit small but it was fine for our 1 night stay. Would definitely recommend and re

no food

All very presentable. Breakfast a bit basic. Staff couldn't have been more polite. A tad disappointed not to meet any asylum seekers. Would have enjoyed meeting them and learning their stories and a bit about their culture.

Clean room good price

Room was far too hot, couldn’t sleep. Reception said they’d send someone to get the air con unit working then called back five mins later to say it doesn’t function

Can’t moan at all for the price.

Staff were lovely. Room was clean but bathroom tired and smell from sink drain

Extra toilet paper- only half a roll was there on arrival. Embarrassing to ask for more. Conditioner bottle was where the hand soap should be. Unsure what it was filled with. No toilet brush !