Grand Magic Hotel Marne La Vallée

The staff were friendly, patient and helpful. Play activities for the kids, the room was clean and comfortable. Breakfast had lots of variety and would book here again.

Room was showing it's age but the breakfast was very good and it's proximity to Disneyland was a huge plus.

Great location close to Disney with shuttles every 15 mins! Our room could have done with a bit of a tidy up but for how much you are in the room it didnt matter too much! Food pretty average at breakfast

Great location for Disney!

This hotel was lovely, fresh bedding and towels every day. A nice continental breakfast in the morning and the bar served food until quite late which was handy and the bar alway felt very magical with the music and changing scenes that look like windows. The staff were very helpful, especially when my little girl wasn’t feeling well, they gave me directions to the nearest pharmacy (10min walk) so I could get some paracetamol. We enjoyed our stay here.

Great place, used several times, would use again

Staff were pleasant and helpful. When we checked in, our bathroom room had what appeared to be menstrual blood on the seat. Also, around 10:30 PM, a random man entered our locked room. When we asked what he wanted, he had toilet paper under his arm and offered it. Not a good experience, sadly.

Qualité du service aux tables

We stayed to go to Disney (as do most people). The hotel is a perfect location as there is a shuttle that comes every 15 minutes (more on this later). The provided breakfast buffet has everything you could possibly need. Great way to start your day. The shuttle is a bit chaotic as it stops at 4 hotels. It can show up all ready full so be prepared you could wait 15 minutes. This never happened to us but did to some guests at the hotel at the end of the line. Also, if you stay to the end at Disney be prepared to wait as it is literal madness trying to catch the bus. There is no structure to queue so people are literally pushing their way to the front. We only stayed to the end once to experience. Wrap your head around the shuttle and this hotel and location will tick all the boxes.

It was poor right from the start. Room is basic and in a poor state, I wouldn’t say it was 4* at all. Mould round the rim of the bath and cleanliness was far from what it should have been. Breakfast was basic again and lacking in taste and variety. I was most upset about our last night. My little boy took a shower to be covered in dirty water. We went to explain to reception to be told it’s fine and just to run the water a little. The bath was covered in grim and dirt and no offer to clean it for us. We went back to the room to find the water pressure had gone completely. Back down (this following a very long day and was now late), a technician was sent to our room, then told it couldn’t be fixed and we would have to move, no offer of help to relocate. Over an hour later we finally had a working shower. I asked for our last night to be refunded and was told no. They said the water despite being filthy was not harmful and that it was out of their hands. What a disgrace, hotel was poor, food poor, cleanliness poor and service was awful. Never again.

Breakfast was terrible quality and of poor value. Generally the room was clean and well designed however the bathrooms require a refurbishment. Overall I would say that this hotel is not worthy of the four star it claims, it perhaps was once a four star hotel but the gimmick of the video installation starts and ends on the ground floor. A better breakfast in a premier inn!

Good

Clean and tidy rooms and the staff were extremely helpful. Only downside was that the pool was very cold and the breakfast was extremely busy but thats understandable for the capacity of the hotel.

Nice hotel, free shuttle bus to Disney theme park is advantage

Room tired but clean. Cleaner left door open on first day when we returned. Breakfast chaotic and staff not overly friendly. Bus is a nightmare especially in the evenings on return… a safety issue I would say. Only a bar and an overpriced shop and a vending machine available. OK just to come back to rest but not much else. There is an arcade but looks old and tired. Hotel could do with a revamp but served what we needed.

3 stars not 4stars all around

Full of messy, wild, drunken adults who let their kids run wild and ruin it for everyone else. Hotel is dated. Kids banging on you door through the night and when confronted you get the parents in your face. Meant to stay 3 nights only stayed 1. Breakfast wasn’t good. Popcorn etc scattered all over the reception floor, bar area covered in glasses. I could go on. We never complain and never really encounter a problem but this hotel ruined the end of our Disney stay

The hotel was nice, room was clean and beds were comfy. Staff were all so friendly. The food was okay wish they had more vegetarian options. If you want to visit Disney this hotel is close by but if you want to watch the lights display in the evening I would suggest not staying here as there is only one shuttle that comes and is for all four hotels close by and very hard to get on in the evening.

Good hotel, would go back! The Disney shuttle bus is very helpful and the overall place is good. However, hall ways paint may need to be updated. But overall the place is great for a Disney trip especially with children as there’s plenty to do for them. The pool was closed but guests were allowed to go to Dream castle or Explorers hotel.

We had a really pleasant stay at the Grand Magic Hotel and overall felt it offered excellent value for money. The facilities were very good, and the price was much more reasonable compared to the Disney Hotels we’ve stayed at previously. The shuttle bus service worked perfectly fine for us. We were a bit worried after reading some negative reviews beforehand, but we didn’t have any issues at all and found it convenient for getting to and from the parks. Breakfast was okay — definitely more of a three-star standard. It was quite basic and the coffee wasn’t great, but still enough to start the day. One thing we wouldn’t recommend is the buffet dinner. It felt overpriced at €35 per adult (or €39 including one drink), and didn’t really offer good value for the quality. Overall, though, it’s a solid choice if you’re looking for a comfortable, affordable stay close to the parks without paying Disney hotel prices.