Novotel Muenchen City

Excellent service and accomodations.

We had a terrific stay at Novotel. Friendly staff, excellent rooms, comfortable beds and extensive breakfast buffet. Excellent location for exploring Munich.

Room large and beautifully equipped. Check-in personnel very friendly, informative. Rooms very quiet. Highly recommend.

Clean and modern.

Was good.

Pros: Nice lobby area and we were able to find some restaurants and bakeries within a 10-minute walk. Cons: The room we had was very small, even by European standards. The sink leaked water constantly on the floor. There was no business center.

Great hotel

Spotless property with really friendly staff. Super comfortable bed and great shower with excellent pressure

Great location in the city. Very helpful reception staff, rooms very comfortable but, found it odd that the wc located in a different area to the bathroom

Excellent experience. Close to walk into the Old Town and great staff

Upon checkin we found out no handwash in washroom, next morning in shower area there are two shampoo but none body wash. The receptionists were not really welcoming and took the mishaps very casually. The parking spaces indoors are horrifically narrow. Bedding was good.

Excellent room and location. Huge morning breakfast and so many coffee & juice options! Modern hotel, all throughout. Best thing is the location relative to Marienplatz. Thank you staff!

Moi, je suis ravie de tout,et mes enfants aussi... Tout le monde s'est régalé....

Good location, nice amenities. A few small issues with cleaning staff not replacing tissues, coffees and cleaning glasses.

Excellent breakfast. All staff very friendly & courteous. Good bathroom(in newer building) Bar area comfortable & nice atmosphere.

Only complaint is how late the sauna opens. After 4 seems a bit much. Everything else was outstanding. Had weird room service interactions though. If you are in the room at the time they come, you will get no service that day even is you ask for it at the desk.

Breakfast, room, comfort, bar, staff were all terrific. We had one small issue during out stay (toilet kept running, which was somewhat noisy and of course wasting water). However, that was fixed within 24 hours.

Great property, close to the city center!

The location is very convenient. I like the hotel on the first floor. The front desk staff when we checked was friendly, but on the next night, he was rude, answered my question of where I can get water around 0100 and his finger to direct me where and told me to read the instruction without even getting his eyes off the computer screen. Rude! It's a good thing the man that was replenishing the vending machine was nice and helped, since the instruction was in German. The elevator is slow and will not stop on our floor (4th) on the way down, for some reason it skips it. We have to take the stairs down, I reported it but the next time I used it, it still was not fixed and I have to take the stairs again. I know it's probably good but after running the Berlin Marathon, that was not the forced exercise I was looking for. The room was humid, we tried to open the windows but only 1 can be opened but partially. The toilet is in another separate room apart form the sink and shower/bathtub. So there's nowhere to wash your hands after using the toilet/commode, not even a hand sanitizer, you have to go to the shower room to wash your hands, very odd and not practical set-up

The bar staff are excellent. The breakfast is great so many choices and delicious